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Motorola RSGu3502 User Manual

Residential seamless mobility gateway
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RSGu3502
Residential Seamless Mobility Gateway
User Guide

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  • Page 1 RSGu3502 Residential Seamless Mobility Gateway User Guide...
  • Page 2 Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3: Table Of Contents

    International Declaration of Conformity ................xvii Overview ........................... 1 RSGu3502 Front Panel Overview ..................3 RSGu3502 Rear Panel Overview ..................5 Positioning Your RSGu3502 for Optimal Wireless Performance ........6 Anti-Fraud Protection Information.................. 7 If your device is stolen ....................... 7 SIM Fraud Control....................... 7...
  • Page 4 Table of Contents Connecting Your RSGu3502.....................9 Troubleshooting RSGu3502 Connections .................10 Connecting Wirelessly to the RSGu3502 ................12 RSGu3502 Setup — Basic Configurations ..............13 Logging into the RSGu3502 ....................14 Exporting the RSGu3502 Configuration ................14 Importing the Saved Configuration..................15 Restoring the Defaults for the RSGu3502.................15 WAN Configuration ......................16...
  • Page 5 DDNS Update Status ......................54 DHCP Clients ........................54 Product Information ......................54 System Log – Router ......................54 RSGu3502 — Wireless Configuration ................55 Setting Up Your Wireless LAN (WLAN)................55 Establishing Security for Your Wireless LAN..............57 Table of Contents...
  • Page 6 Configuring TCP/IP in Windows XP...................66 Verifying the IP Address in Windows 2000 or Windows XP ..........69 Frequently Asked Questions ..................71 Troubleshooting Your RSGu3502 ..................73 Resetting All of Your Equipment ..................74 Glossary ...........................75 RSGu3502 — Software License ..................83 Table of Contents...
  • Page 7: Safety And Compliance Information

    Your VoIP service provider, not Motorola, is responsible for the provisioning of telephone services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, dam- ages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the ser- vices provided through this equipment.
  • Page 8: Internet Telephone Service And 999/112 In The United Kingdom

    Your VoIP service provider, not Motorola, is responsible for the provision of VoIP telephone services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, dam- ages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the ser- vices provided through this equipment.
  • Page 9: Internet Telephone Service And 911 In Canada

    Your VoIP service provider, not Motorola, is responsible for the provisioning of telephone services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the services provided through this equipment.
  • Page 10: Internet Telephone Service And 911 In The United States

    Contact your VoIP Service Provider for additional information on their 911 protocols. Note: Your VoIP Service Provider, not Motorola, is responsible for the provision of telephone services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, dam- ages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the ser- vices provided through this equipment.
  • Page 11: Important Safety Information

    Safety and Compliance Information Important Safety Information When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions.
  • Page 12 Safety and Compliance Information • Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable device safety requirements of the country of use. • Installation of this device must be in accordance with national wiring codes and conform to local regulations.
  • Page 13 Safety and Compliance Information • Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades exposed. • Place this device on a stable surface. •...
  • Page 14 Safety and Compliance Information • Disconnect TNV circuit connector before removing cover. • Do not use this product near water; for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. •...
  • Page 15: Fcc And Ic Compliance Information

    This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. FCC CAUTION: Any changes or modifications not expressly approved by Motorola for compliance could void the user's authority to operate the equipment.
  • Page 16: Fcc Radiation Exposure Statement

    FCC and IC Compliance Information FCC Radiation Exposure Statement IMPORTANT NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person's body (including hands, wrists, feet and ankles) must be at least 20 cm (8 inches).
  • Page 17: Ic Radiation Exposure Statement

    FCC and IC Compliance Information IC Radiation Exposure Statement MPORTANT NOTE: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (approximately 8 inches) between the radiator and your body.
  • Page 18: Restrictions On The Use Of Wireless Devices

    FCC and IC Compliance Information Restrictions on the Use of Wireless Devices In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization: for example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.
  • Page 19: International Declaration Of Conformity

    101 Tournament Drive Horsham, PA 19044, USA 1-215-323-1000 declare under our sole responsibility that the RSGu3502 Residential Seamless Mobility Gateway To which the declaration relates is in conformity with the following standards: EN 60950-1 EN 300 328 EN 301 489-1/-17...
  • Page 20 FCC and IC Compliance Information Caring for the Environment by Recycling When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste. Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste. Some coun- tries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items.
  • Page 21: Overview

    • An established DSL or cable service indoors. Use the RSGu3502 with a dual mode mobile handset (DHM) and you can use your home’s Internet connection WiFi™ network to stay connected. Voice traffic is prioritized over Internet traffic, giving you high-quality •...
  • Page 22 Give voice-over-data prioritization (talk on the phone while using the Internet, without a noticeable reduction in voice quality) • Eliminate the need for stand-alone routers, hubs, and access points—the RSGu3502 has a built-in router CD ROM w/ User Guide and firewall with 802.11b/g wireless access point •...
  • Page 23: Rsgu3502 Front Panel Overview

    Overview RSGu3502 Front Panel Overview Light Description Wireless Indicates the status of the wireless network: • Solid green, the wireless network is available. • Green and flashing, there is wireless network activity. • Off, the wireless network is not engaged.
  • Page 24 Overview Light Description Ethernet Indicates that a device is connected to the port and the speed of the Ethernet connection: 1, 2, 3, and 4 • Off, no device is connected to the port • Solid green, a device is connected to the port (100Base-T) •...
  • Page 25: Rsgu3502 Rear Panel Overview

    Use the yellow Ethernet ports to connect up to four devices 3, 4 (computers, gaming machines, printers, etc.) Internet Connect your cable or DSL modem to the RSGu3502. Phone Connect one or two phones to one and two (optional). 1 and 2...
  • Page 26: Positioning Your Rsgu3502 For Optimal Wireless Performance

    • Connect at least one computer through a wired Ethernet connection. • Placing your RSGu3502 in the physical center of your network is best, because its antenna sends out signals in all directions. • Placing the RSGu3502 in a higher location, such as on top of a cabinet, helps disperse the signal cleanly, especially to upper floors.
  • Page 27: Anti-Fraud Protection Information

    Anti-Fraud Protection Information Anti-Fraud Protection Information To prevent the RSGu3502 Residential Gateway and/or your Subscriber Identity Module (SIM) Card from being stolen and reused, please incorporate the security options listed below: If your device is stolen Immediately notify your service provider if the RSGu3502 is stolen.
  • Page 28 Anti-Fraud Protection Information Use this space to keep your PIN information Anti-Fraud Protection Information...
  • Page 29: Connecting Your Rsgu3502

    Connecting Your RSGu3502 NOTES: At least one computer on your network must be connected to the RSGu3502 using an Ether- net cable. Also, to prevent damage, only insert your SIM card with the power off. Shut down your computer and unplug your cable or DSL modem power cord.
  • Page 30: Troubleshooting Rsgu3502 Connections

    — Turn your cable modem off again for at least 10 minutes. If this does not correct your prob- lem, you may need to register your RSGu3502 with your cable provider. Please contact them to update your information. Be sure to have the WAN MAC ID (located on the bottom of the RSGu3502) available.
  • Page 31 DSL link is always active. Click Connect to start your Internet connection and then Click Save. Open a web browser and enter a web address (try www.motorola.com). If you can access the site, you have successfully completed the installation process.
  • Page 32: Connecting Wirelessly To The Rsgu3502

    To connect to your RSGu3502 wirelessly, your computer must have a 802.11b or 802.11g wireless adapter installed. If all wireless security and encryption are disabled on the adapter and the RSGu3502, the com- puter will automatically connect to the residential gateway.
  • Page 33: Rsgu3502 Setup - Basic Configurations

    RSGu3502 Setup — Basic Configurations In most cases, you can start using your RSGu3502 with no modifications to the default settings. When you need to or wish to modify the settings, the residential gateway has an easy to use GUI interface. Each sec- tion is defined on the HOME page.
  • Page 34: Logging Into The Rsgu3502

    Exporting the RSGu3502 Configuration If you decide to modify the current RSGu3502 configuration, it is recommend that you create a backup. Fol- low the steps below to export the current configuration. Click TOOLS from the top menu.
  • Page 35: Importing The Saved Configuration

    Click Import. The update status appears at the bottom of the window. When the update is complete, the residential gateway restarts automatically. You will need to log in again. Restoring the Defaults for the RSGu3502 Click TOOLS. Click Restore Defaults on the side menu.
  • Page 36: Wan Configuration

    See WAN Setup for a Static IP Address (Cable Modem). DHCP Most cable modems have a dynamic IP address assigned by the cable company DHCP server. Typically, no additional configuration is needed for the residential gateway. See DCHCP Settings. 16 RSGu3502 Setup — Basic Configurations...
  • Page 37: Wan Setup For Pppoe (Dsl)

    RSGu3502 Setup — Basic Configurations WAN Setup for PPPoE (DSL) Field or Button Description Options • NAT — Enables Network Address Translation (It is recommended that this item remain selected) • Firewall — Enables the residential gateway firewall (It is recommended that this item remain selected) Your PPPoE user name provided by your DSL provider.
  • Page 38 Internet sites. Debug Enables PPPoE debugging for use by technical support personnel only. Connect Establishes the DSL connection. Disconnect Ends the DSL connection. If you disconnect your DSL connection, your VoIP service cannot work. 18 RSGu3502 Setup — Basic Configurations...
  • Page 39: Wan Setup For A Static Ip Address (Cable Modem)

    RSGu3502 Setup — Basic Configurations WAN Setup for a Static IP Address (Cable Modem) Options • NAT — EnablesNetwork Address Translation (It is recommended that this item remain selected) • Firewall — Enables the residential gateway firewall (It is recommended that this item remain selected) Type the following in dotted-decimal format as assigned by your cable provider.
  • Page 40: Wan Setup For Dhcp (Cable Modem)

    MAC address printed on the residential gateway is displayed in this field. Restore Restores the actual residential gateway MAC address. Requests a new WAN IP address for your residential gateway from the DHCP server. Renew Release Releases the residential gateway WAN IP address. 20 RSGu3502 Setup — Basic Configurations...
  • Page 41: Setup - Lan Configuration

    RSGu3502 Setup — Basic Configurations Setup - LAN Configuration If DHCP is enabled on all of the computers on your home network (LAN), you should not need to change any of the default LAN settings. For information about enabling DHCP , see “Configuring TCP/IP” on page 61.
  • Page 42 If there is another DHCP server running on your network (on another router), you must disable one of the DHCP servers. Assign ISP DNS, The residential gateway will use the DNS servers and time server (SNTP) provided SNTP by your ISP . 22 RSGu3502 Setup — Basic Configurations...
  • Page 43 RSGu3502 Setup — Basic Configurations Field or Button Description Start IP Sets the first IP address assigned by the DHCP server, in dotted-decimal format. It must be greater than the IP address value of the residential gateway. For example, if the IP address of the residential gateway is 192.168.15.1 (default), the starting IP address...
  • Page 44 Server and Relay Off settings of every host on your network. Do not assign the same IP address to more than one host. Your residential gateway must be on the same subnet as the other hosts. 24 RSGu3502 Setup — Basic Configurations...
  • Page 45: Rsgu3502 - Advanced Configuration

    RSGu3502 — Advanced Configuration See the main Advanced page for quick descriptions of each feature. TIP: A red bullet point indicates that the feature is not enabled; a green bullet point indicates that the feature is enabled. Universal Plug and Play (UPnP) requires one active WAN connection and the host should support this feature.
  • Page 46: Port Forwarding

    Port forwarding is also referred to as “virtual servers. ” Use Port Forwarding to apply predefined rules, and, if you have the necessary networking knowledge, create, edit, or delete your own port forwarding rules. You can also add a computer to the DMZ. 26 RSGu3502 — Advanced Configuration...
  • Page 47 RSGu3502 — Advanced Configuration Field or Button Description Allow Incoming Ping Enables the residential gateway to respond to a ping from the Internet. LAN IP Selects the IP address to host the service. New IP Displays the LAN Clients window to reserve an IP address.
  • Page 48: Dmz Settings

    Enables or disables the DMZ feature. It is disabled by default. Select a LAN IP Address Selects the LAN IP address of the DMZ computer to expose to the Internet with no protection from the RSGu3502 firewall. This may expose your network to security risks. LAN Clients Displays the LAN Clients page to configure the DMZ computer.
  • Page 49: Custom Port Forwarding

    RSGu3502 — Advanced Configuration Custom Port Forwarding You can create up to 20 custom port forwarding entries to support specific services or applications, such as concurrent NAT/NAPT operation. Field Description Enable It is selected by default and automatically applies when you click Save.
  • Page 50 • One-to-one (one port mapped to one) (WAN = 500 to 600; LAN = 500 to 600) • Multiple-to-one (several ports mapped to one) (WAN = 500 to 600; LAN = 700) Wildcard (*) entries are allowed for the IP Address, Netmask, and Port range fields. 30 RSGu3502 — Advanced Configuration...
  • Page 51: Ip Filters

    RSGu3502 — Advanced Configuration IP Filters IP filtering enables you to block applications and services based on the IP address of a LAN device. You can apply one or more predefined IP filtering rules to one or more LAN computers. You can view the rules asso- ciated with a predefined filter and add the available rules for a given category.
  • Page 52 Displays the settings for the selected Available Rule. Adds the selected Available Rule to the Applied Rules list. Remove Removes the selected rule from the Applied Rules list. Applied Rules Lists the IP filtering rules selected for the category. 32 RSGu3502 — Advanced Configuration...
  • Page 53: Custom Ip Filters

    RSGu3502 — Advanced Configuration Custom IP Filters You can define up to 20 custom filters to block services or applications based on the source and destination IP address, subnet mask, TCP port, and protocol. Field Description Filter Name The IP filter rule name...
  • Page 54 The starting port number that will be blocked for this application Port End The ending port number that will be blocked for this application Protocol The options are TCP , UDP , TCP and UDP , ICMP , or Any 34 RSGu3502 — Advanced Configuration...
  • Page 55: Lan Clients

    RSGu3502 — Advanced Configuration LAN Clients To save a LAN IP address, enter the IP address, host name, and MAC address. Field Description Enter IP Address Type the static IP address to assign to the computer or other host. For that host, type its Hostname (optional) and MAC address (required).
  • Page 56: Web Filters

    Web Filters enable you to manage the type of web content that passes through your residential gateway: Field Description Proxy Disabled by default. Cookies Disabled by default. Java Applets Disabled by default. ActiveX Disabled by default. Pop-Ups Disabled by default. 36 RSGu3502 — Advanced Configuration...
  • Page 57: Dynamic Dns Client

    RSGu3502 — Advanced Configuration Dynamic DNS Client You can register your residential gateway with a DNS server to access the residential gateway from the Internet using its host name. Field Description DDNS Server Selects a DDNS service provider from the list. A charge may occur, depending on the service selected.
  • Page 58: Multicast

    When enabled, the residential gateway acts as a proxy for a LAN host making requests to join and leave mul- ticast groups. Field Description Enable IGMP Enables an IGMP proxy for multicast messages. The residential gateway acts as a proxy for a Multicast LAN computer requesting to join or leave multicast groups. 38 RSGu3502 — Advanced Configuration...
  • Page 59: Static Routing

    RSGu3502 — Advanced Configuration Static Routing You can define up to 16 static routes in the residential gateway routing table for specific WAN and LAN subnets. Field Description New Destination The network IP address of the subnet. (You can also enter the IP address of each individual station in the subnet.)
  • Page 60: Dynamic Routing

    RIP v1 (UDP protocol) • RIP v2 (multicast protocol) • RIP v1 Compatible (UDP protocol with multicast format) Routers using RIP v1 or a compatible protocol can communicate with each other, but not to routers using RIP v2. 40 RSGu3502 — Advanced Configuration...
  • Page 61 RSGu3502 — Advanced Configuration Field Description Enable (Optional) RIP v2 enables simple plain-text password-based authentication for RIP packets. It is Password disabled if RIP v1 is selected. Password The password can have up to 16 characters. Interface Normally, when it is enabled on a router, RIP dynamically provides routes on all configured interfaces.
  • Page 62: Remote Web Access

    Enter the subnet mask of the remote host. Redirect Port You can enter a port in this field that is different from port 8080. The port you enter is viewed externally and mapped to port 8080 internally on the residential gateway. 42 RSGu3502 — Advanced Configuration...
  • Page 63: Remote Ssh Access

    RSGu3502 — Advanced Configuration Remote SSH Access You can access the residential gateway remotely through secure shell (SSH) over the Internet. Field Description Enable Enables or disables remote SSH access. Remote Host IP Sets the IP address of the remote SSH host.
  • Page 64: Ethernet Switch

    Physical Ports 1 to 4 Sets the speed for Ethernet ports 1 to 4. It can be Auto detect (the default), 10 Mbps half duplex, 10 Mbps full duplex, 100 Mbps half duplex, or 100 Mbps full duplex. 44 RSGu3502 — Advanced Configuration...
  • Page 65: Rsgu3502 - Tools

    RSGu3502 — Tools The TOOLS menu provides the following links: • Restore Defaults — resets the residential gateway to the default configurations • Import/Export Configuration — import or export the residential gateway configuration • Remote Log — Router — specify the log messages the residential gateway sends to remote computers •...
  • Page 66: Restore Defaults

    RSGu3502 — Tools Restore Defaults Button Description Restore Defaults Restores the factory default configuration. After you restore the defaults, you must log in again to the residential gateway. 46 RSGu3502 — Tools...
  • Page 67: Import/Export Configuration

    RSGu3502 — Tools Import/Export Configuration Field or Button Description Import Imports the selected configuration file. The update status appears at the bottom of the window. When the update is finished, the residential gateway restarts and you will need to log in again.
  • Page 68: Remote Log - Router

    Notice — conditions that are not errors but might warrant special handling; this is the default Log Level setting • Info — events or non-error conditions of interest • Debug — software debugging messages; specify only when directed by a support representative 48 RSGu3502 — Tools...
  • Page 69: Ping Test

    RSGu3502 — Tools Field Description Add an IP Type the IP address of the remote host where you want log information sent and click Add. You Address can add multiple IP addresses using the Add button. Any IP address you add here appears in the Select a logging destination drop-down list.
  • Page 70: Restart

    Be sure to save the configuration before you restart. If you restart the residential gateway without saving your changes, it reverts to the previously saved configuration. Your changes are lost. After you restart the residential gateway, you must log in again. 50 RSGu3502 — Tools...
  • Page 71: Rsgu3502 - Status

    RSGu3502 — Status RSGu3502 — Status The STATUS menu provides links to view the Network Statistics, Connection Status, DDNS Update Status, DHCP Clients, Product Information, and System Log — Router. The Refresh button on every STATUS page, except for Product Information, refreshes the information so it is up to date.
  • Page 72: Network Statistics

    RSGu3502 — Status Network Statistics Use this page to view, transmit, and receive statistics for the Ethernet (local network), WAN, or wireless (Internet) interfaces. 52 RSGu3502 — Status...
  • Page 73: Connection Status

    RSGu3502 — Status Connection Status Use this page to view the WAN connection status. Field Description Description A description of the connection component Type The type of component The IP address of the component State The component state — connected or disconnected...
  • Page 74: Ddns Update Status

    System Log – Router The system log displays router-related events. Depending on the severity, the event is sent to a remote host if remote logging is enabled on the Remote — Log Router page. 54 RSGu3502 — Status...
  • Page 75: Rsgu3502 - Wireless Configuration

    RSGu3502 — Wireless Configuration Setting Up Your Wireless LAN (WLAN) CAUTION To prevent unauthorized eavesdropping or access to WLAN data, you must enable wire- less security. The default residential gateway settings provide no wireless security. After your WLAN is Connect at least one computer to the residential operational, be sure to enable wireless security.
  • Page 76 Setting Up Your Wireless LAN (WLAN) Click the Wireless tab to access the features (Setup, Advanced, Security, Access List, Restart Wireless). Click the Enable Wireless box. Enter the Primary SSID information. Select the Channel B/G from the pull down menu. Select the 802.11 Mode (Mixed, B only B+, G only, G+) Set the transmission protocol for your WLAN: Mixed...
  • Page 77: Establishing Security For Your Wireless Lan

    Establishing Security for Your Wireless LAN Establishing Security for Your Wireless LAN To prevent unauthorized viewing of data transmitted over your WLAN, you must encrypt your wireless trans- missions. If all of your wireless clients support WPA encryption, we recommend using WPA instead of WEP . The ben- efits of using WPA: •...
  • Page 78: Configuring Wpa For Your Residential Gateway

    Configuring WPA for Your Residential Gateway Configuring WPA for Your Residential Gateway Select the WPA option on the Wireless Security page. Select the encryption type (WPA, WPA2, WPA/WPA2). Enter the Group Key Interval. Select the Radius Server if the authentication type is remote; if it is local, select Pre-Shared Key. Enter the IP Address, Port, Secret (code), and PSK String.
  • Page 79 Configuring WEP on the Residential Gateway Shared Key — Your RSGu3502 authenticates and transfers data to and from clients who have enabled the shared key. It is a recommended setting. Both — If both is selected, the access point will perform shared-key authentication, then open-system authentication.
  • Page 80: Creating An Access List For Your Wireless Lan

    Creating an Access List for Your Wireless LAN Creating an Access List for Your Wireless LAN The default residential gateway wireless settings enable any computer with a compatible wireless adapter to access your WLAN. To protect your network from unauthorized intrusions, you can restrict access to your WLAN to a limited number of computers using the Access List feature.
  • Page 81: Configuring Tcp/Ip

    Configuring TCP/IP All client computers on your network must be configured for TCP/IP (the protocol that controls communica- tion among computers). To configure a computer, select the link with the corresponding operating system: • Configuring TCP/IP in Windows 2000 • Configuring TCP/IP in Windows XP •...
  • Page 82 Configuring TCP/IP Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections window: In the steps that follow, a connection number like 1, 2, 3, etc., is a reference that is displayed on computers with multiple network interfaces. On computers with only one network interface, you may only see the label: Local Area Connection.
  • Page 83 Configuring TCP/IP Click Properties. Information similar to the following window is displayed: If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10. If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed: Configuring TCP/IP...
  • Page 84 Configuring TCP/IP Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed: Click Internet Protocol (TCP/IP). Click OK. The Local Area Connection number Properties window is re-displayed. Be sure the box next to Internet Protocol (TCP/IP) is checked. 64 Configuring TCP/IP...
  • Page 85 Configuring TCP/IP Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. Click OK to accept the TCP/IP settings and Click Close. Click OK when prompted to restart the computer and click OK again. Configuring TCP/IP...
  • Page 86: Configuring Tcp/Ip In Windows Xp

    Configuring TCP/IP Configuring TCP/IP in Windows XP On the Windows desktop, click Start. Click Settings. Click Network Connections. (Note: The display varies depending on your Windows XP view options.) Click Network and Internet Connections to display the Network and Internet Connections window: Right-click Local Area Connection.
  • Page 87 Configuring TCP/IP Select Properties from the pop-up menu to display the Local Area Connection Properties window: On the Local Area Connection Properties window, select Internet Protocol (TCP/IP) if it is not selected. Configuring TCP/IP...
  • Page 88 Configuring TCP/IP Click Properties to display the Internet Protocol (TCP/IP) Properties window: Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. Click OK to close the TCP/IP Properties window. Click OK to close the Local Area Connection Properties window. 68 Configuring TCP/IP...
  • Page 89: Verifying The Ip Address In Windows 2000 Or Windows Xp

    Configuring TCP/IP Verifying the IP Address in Windows 2000 or Windows XP To check the IP address: On the Windows Desktop, click Start. Select Run. The Run window is displayed. Type cmd and click OK to display a command prompt window. Type ipconfig and press to display the IP configuration.
  • Page 90 Configuring TCP/IP If an Autoconfiguration IP Address is displayed, as in the following window, there is an incorrect connection between the PC, the residential gateway, and the Internet: After verifying your connections, type ipconfig /renew and press to renew the IP address. If a ENTER valid IP address is displayed as shown, Internet access should be available.
  • Page 91: Frequently Asked Questions

    Frequently Asked Questions If you do not understand a term or abbreviation, check the Glossary. What does the Motorola RSGu3502 Residential Gateway do? The RSGu3502 Residential Gateway is a stand-alone media terminal adapter (S-MTA) containing a home router: • As an S-MTA, it converts analog voice signals to and from a standard telephone to digital data that can be transmitted through a broadband connection across the Internet.
  • Page 92 2 to 254), subnet mask 255.255.255.0, and default gateway 192.168.15.1. What is included with the built-in router? The RSGu3502 supports a firewall, RIP , port triggers, advanced ALGs such as RSVP , POP3, SNMP , and streaming media. No separate routers are needed.
  • Page 93: Troubleshooting Your Rsgu3502

    Compare your device connections to those shown in “Connecting Your RSGu3502” on page 9. The order in which you turn the devices on is very impor- tant. Review the order listed at the bottom of Resetting All of Your Equipment (see page 74).
  • Page 94: Resetting All Of Your Equipment

    You can resolve many installation issues by resetting all of your equipment. To reset all of your equipment: Turn off your computer, RSGu3502 residential gateway, router (if you have one), and DSL or cable modem. Turn the devices back on, one at a time, in this order: •...
  • Page 95: Glossary

    The RSGu3502 can simultaneously be a DHCP client and a DHCP server: • A DHCP server assigns a WAN IP address to your RSGu3502. • The RSGu3502 contains a built-in DHCP server that assigns private IP addresses to each computer on its LAN. Glossary...
  • Page 96 In a class C IP address, the octets are “network.network.network.host. ” The first three octets together represent the network address and the final octet is the host address. In the RSGu3502 LAN default configuration, 192.168.15 represents the network address. In the final octet, the host address can be from 2 to 254.
  • Page 97 (Mbps), usually over twisted-pair wire. Fast Ethernet (100Base-T) provides transmission speeds up to 100 Mbps. F-type connector A type of connector used to connect coaxial cable to equipment such as the RSGu3502. firewall A security software system on the RSGu3502 that enforces an access control policy between the Internet and the RSGu3502 LAN.
  • Page 98 The Media Access Control address uniquely identifies each device that can be connected to an MAC address Ethernet network. It is permanently written to read-only memory (ROM) at the factory and printed on your RSGu3502. Mega hertz. A measure of frequency; one MHz means one million cycles per second. MPPC Microsoft Point-To-Point Compression protocol is a method for compressing PPP packets to optimize processor and bandwidth usage for many simultaneous connections.
  • Page 99 Glossary Network Address Translation is a standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. NAPT Network Address Port Translation is the most common form of translation between public and private IP addresses.
  • Page 100 IP An IP address assigned to a computer on the RSGu3502 LAN by the DHCP server on the address RSGu3502 for a specified lease time. Private IP addresses are used by the RSGu3502 LAN only;...
  • Page 101 Glossary Session Initiation Protocol for voice traffic. S-MTA A standalone media terminal adapter converts analog voice signals to and from a standard telephone to digital data that can be transmitted through a broadband connection over the Internet. secure shell A type of firewall that tracks each connection traversing all firewall interfaces to ensure validity. In stateful inspection addition to examining the source and destination in the packet header based on static rules, a...
  • Page 102 A device that provides network connectivity to one or more client computers using radio signals point (WAP) over a wireless connection. One example you could use with your residential gateway is the Motorola Wireless Access Point WA840G. VoIP Voice over Internet Protocol is a method to exchange voice, fax, and other information over the Internet.
  • Page 103: Rsgu3502 - Software License

    The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software.
  • Page 104 MOTOROLA AND ITS 3RD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PROD-...
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