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MC-EDGE
MC-EDGE Actility Setup
Guide
NOVEMBER 2022
*MN009157A01*
MN009157A01-B
©
2022 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola MC-EDGE

  • Page 1 MC-EDGE ™ MC-EDGE Actility Setup Guide NOVEMBER 2022 *MN009157A01* MN009157A01-B © 2022 Motorola Solutions, Inc. All rights reserved...
  • Page 2: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 3: Contact Us

    Your organization received support phone numbers and other contact information appropriate for your geographic region and service agreement. Use that contact information for the most efficient response. However, if needed, you can also find general support contact information on the Motorola Solutions website, by following these steps: 1 Enter motorolasolutions.com...
  • Page 4: Document History

    MN009157A01-B Document History Document History Version Description Date MN009157A01-A Initial release. June 2022 MN009157A01-B Minor changes. November 2022...
  • Page 5: Table Of Contents

    Helpful Background Information....................8 Related Information........................8 Chapter 1: Activating Actility on MC-EDGE............9 1.1 Configuring the MC-EDGE Site and Ports................10 1.2 Downloading the Actility Image from ThingPark..............13 1.3 Importing and Attaching the Actility Image................14 1.4 Downloading Actility to MC-EDGE..................15 1.5 Creating the Base Station in ThingPark.................17...
  • Page 6: List Of Figures

    Figure 2: STS–Create New Project Dialog..................... 10 Figure 3: STS Communication Setup Dialog..................11 Figure 4: Uploading a Site Configuration to the STS................11 Figure 5: MC-EDGE Site in the STS Diagram View................12 Figure 6: LoRa Port Definition for Actility....................12 Figure 7: DNS Service..........................13 Figure 8: ThingPark Community Portal–Downloading a Base Station Image........
  • Page 7: List Of Tables

    MN009157A01-B List of Tables List of Tables Table 1: Possible Actility Errors......................20...
  • Page 8: About This Document

    . It does not include general information on the MC-EDGE that is not specifically related to Actility configuration. For more information on the MC-EDGE, including hardware information and device specifications, see the MC-EDGE Owner's Manual. For information and documentation about Actility ThingPark, see https://www.actility.com/enterprise-iot-...
  • Page 9: Chapter 1: Activating Actility On Mc-Edge

    MN009157A01-B Activating Actility on MC-EDGE Chapter 1 Activating Actility on MC-EDGE NOTE: MC-EDGE T3 does not include a LoRa port, and is not compatible with Actility. Prerequisites: To use Actility, ensure you have the following: • MC-EDGE T1 or T2, release 8.5 or later •...
  • Page 10: Configuring The Mc-Edge Site And Ports

    MN009157A01-B Chapter 1 : Activating Actility on MC-EDGE Process: 1 Upload the MC-EDGE site to the STS project, and configure its ports for Actility. See Configuring the MC-EDGE Site and Ports on page ™ 2 Download the Actility Base Station image (.rpm file) from the online Actility ThingPark platform.
  • Page 11: Figure 3: Sts Communication Setup Dialog

    5 In the Site Upload dialog, select the Site Configuration entry and click OK. For more details, see "Uploading Files From Sites" in the MC-IoT STS User Guide. The STS begins uploading the site configuration file from the locally connected MC-EDGE. A message appears when the upload is completed.
  • Page 12: Figure 5: Mc-Edge Site In The Sts Diagram View

    After the site is successfully uploaded to the project, it is represented by an icon in the STS Diagram View as shown in the following figure. Figure 5: MC-EDGE Site in the STS Diagram View 6 In the system diagram, open the site configuration by double-clicking the site icon.
  • Page 13: Downloading The Actility Image From Thingpark

    The Actility Base Station image (.rpm file) is downloaded from the online ThingPark ™ platform. After downloading the file, the user imports it into the STS project and attaches it to the MC-EDGE site. Procedure: 1 In the ThingPark ™...
  • Page 14: Importing And Attaching The Actility Image

    Figure 8: ThingPark Community Portal–Downloading a Base Station Image NOTE: Do not close the ThingPark page after downloading the Actility image. After installing the Actility agent on the MC-EDGE as described in the following sections, return to ThingPark to finish creating the Base Station (which is...
  • Page 15: Downloading Actility To Mc-Edge

    Postrequisites: After attaching the image to the site, download it to the site (see following section). Downloading Actility to MC-EDGE NOTE: The Actility Base Station image and the MC-EDGE site configuration file cannot be simultaneously downloaded to the site. First download the image (package file), then download the site configuration.
  • Page 16: Figure 11: Site Download Dialog With Actility Package File Selected

    To begin downloading the Base Station image, click Download. NOTE: If prompted by the STS to enter a password for the mciotlogin user (see the following figure), contact Motorola Solutions IoT support team for the password. Figure 12: Site Credentials Dialog e A "Download finished successfully"...
  • Page 17: Creating The Base Station In Thingpark

    Figure 13: Site Download Dialog with Site Configuration File Selected The Actility agent is installed on the MC-EDGE. You can connect to the MC-EDGE via SSH to access the SUPLOG menu and retrieve the module UUID and keys. For more information, see...
  • Page 18: Chapter 2: Suplog Configuration

    Password: [Contact Motorola Solutions IoT support team] NOTE: • MC-EDGE allows up to three DNS servers for all interfaces together. If more than three DNS servers are defined, only first three are used. • At least one valid DNS server should be configured for Actility proper functioning.
  • Page 19: Chapter 3: Troubleshooting

    Users can use the System Tools Suite (STS) Software Diagnostics to check the status of the LoRa interface and Actility license of an MC-EDGE unit. Procedure: 1 In the system Diagram View or Table View, right-click the preferred MC-EDGE site and select Logger... 2 In the SW Diagnostics and Loggers window, navigate to the Diagnostics tab.
  • Page 20: Possible Actility Errors

    MN009157A01-B Chapter 3 : Troubleshooting Figure 17: SW Diagnostics Output Possible Actility Errors The following table lists the possible Actility errors that the user may encounter when performing diagnostics, along with the potential cause or causes of each error. Table 1: Possible Actility Errors Error/Issue Cause Actility is not listed in the Features section.

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