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Motorola RG3000 User Manual

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Residential Gateway
User's Guide (RG3000)
5789 State Farm Drive • Rohnert Park, CA 94928

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  Summary of Contents for Motorola RG3000

  • Page 1 Residential Gateway User’s Guide (RG3000) 5789 State Farm Drive • Rohnert Park, CA 94928...
  • Page 2 Motorola / Next Level Communications. Information contained in this document is subject to change without notice. Motorola / Next Level Communications assumes no responsibility for any errors that may appear in this document, nor liability for any damages arising out of the use of this document. No part of this document may be reproduced in any form by electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from Motorola / Next Level Communications.
  • Page 3: Table Of Contents

    NTRODUCTION About This Manual ..................7 What Your Network Service Provider Does ..........8 ..................9 ETTING TARTED Using Your RG3000 ..................9 AC Outlet ....................10 Using Your Remote Control ................ 11 Caller ID/Message Waiting .................13 Using Pay-Per-View ...................14 Access Parental Control ................14 Closed Captioning ..................15...
  • Page 5: Important Safeguards

    • Do not stack other equipment on top of the RG3000. • Maintain at least 2 inches of free space above the RG3000. • Do not install near heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
  • Page 6: Safety

    DVISORIES AND ABELS Important warning notices, if any, are located on the back of the RG3000 about safety to people and equipment. Failure to observe these rules and similar danger, caution, or warning notices can result in serious personal injury, service interruption, and equipment damage.
  • Page 7: Introduction

    RG3000 works after your NSP (network service provider) has connected and programmed its functions. It also describes how to use the RG3000 remote control to access and control the basic features of the RG3000. on page 17 provides more technical information about the RG3000 and gives instructions about DVANCED how to set up and program your system.
  • Page 8: What Your Network Service Provider Does

    TV to a new RF channel. Once your TV is tuned to the specified RF channel, the RG3000 and your remote allow you to surf through the channel line-up and tune to any program from any TV viewing location.
  • Page 9: Getting Started

    ”Programming Your VCR Code (Optional)” on page 16 • “SRC-300A Remote Control Keys” on page 11 RG3000 SING The figure below shows the buttons you need to be familiar with when using the RG3000. See the following table for descriptions of their functions. Cursor Cursor Left...
  • Page 10: Ac Outlet

    The RG3000 has an AC outlet on the rear of the unit. Other devices can be plugged into this outlet. The outlet is on when the RG3000 is powered up. If you find that the outlet is off when the RG3000 is on, any press on the...
  • Page 11: Using Your Remote Control

    The RG3000 doesn’t have an on/off button. However, if your NSP has activated the “One Touch Power” option, the RG3000 can be put into a power saving mode when you use the POWER button on the remote to turn the...
  • Page 12: Changing Channels

    Enter the channel number on the number key pad and press Select. • Enter the channel number on the number key pad and wait 5 seconds; the RG3000 tunes to the channel entered. To change the channel using the RG3000 front panel buttons: •...
  • Page 13: Caller Id/Message Waiting

    RG3000 is connected to the network. When an incoming call arrives, the message LED on the front of the RG3000 is illuminated and caller ID infor- mation appears in the upper left-hand corner of each of the TVs that is caller-ID enabled.
  • Page 14: Using Pay-Per-View

    ARENTAL ONTROL The RG3000 allows you to use parental discretion about the TV programs or movies you want your children viewing. This “parental lock” is easily set up and removed using your remote control. You can control access by limiting access by channel, by rating and content, or by time.
  • Page 15: Closed Captioning

    ECORDING AVORITE ROGRAMS When you are connecting your RG3000 to a VCR that has more than one AV input, be sure to plug into User Tip: the default, or primary input, which could be called AV-1 or L-1. Make sure that your NSP has connected the VCR to the RG3000. For examples of VCR connections See “Con- nections”...
  • Page 16: Cancelling Your Recording

    When your programming is complete, the following occurs. • Your VCR begins recording. • The record LED on the front panel of RG3000 turns on. You cannot change channels while the recording is in progress. Note: ANCELLING ECORDING If you want to cancel a recording in progress: Press SELECT on your remote control.
  • Page 17: Advanced Use

    Your NSP programs your RG3000 and remote control when your system is first connected. The NSP also Note: programs the same Gateway ID (this is the ID of your RG3000) into your remote control. If there is more than one RG3000 in your home, your NSP programs the Gateway ID into each remote control that communicates with a specific RG3000.
  • Page 18: Determining The Gateway Id

    Gateway’s ID on this page or on the back of the remote. If the ID has not been recorded, perform the following steps. Press the MENU button on the front panel of the RG3000. (See “Using Your RG3000” on page 9 for an illus- tration and description of this button and other buttons on the RG3000s.)
  • Page 19: Setting The Gateway Id

    The Gateway ID is set to: Press EXIT to return to the main menu. If the Gateway ID programmed into your remote control does not match the Gateway ID of the RG3000, the system prompts you to reset the Gateway ID.
  • Page 20: Determining The Remote Control Id

    Rapid flickering For TV in the same room as your RG3000 IR (Infra Red) (indiactes zero) a. The RG3000 can only be used with the SRC-300A in IR mode and does not support UHF mode. ETTING THE EMOTE ONTROL Your NSP uses the following table when programming your remote control ID to work with each TV in your household.
  • Page 21: Programming The Tv Code Using Code Search Method

    Follow the steps below to program the TV code when you already know the three-digit code. (For a list of codes, ”TV and VCR Codes” on page 39.) Press the LED key and hold it down until the LED flashes rapidly. Press the REC key.
  • Page 22: Verifying And Setting Other Features

    , then press SELECT Use EXIT to return to program viewing Use the down or up key on the RG3000 or the remote to highlight TV Setup. Press the SELECT button on the RG3000 or the remote control. The TV Setup menu is displayed on your TV screen.
  • Page 23: Secondary Audio: Specifying A Preferred Language

    If a selected language is not provided on a particular channel, the RG3000 defaults to the primary language pro- vided with the program. For example, if you are watching a Spanish-only channel, Spanish audio is played regardless of the Secondary Audio Display option.
  • Page 24: Display Language

    Press SELECT. The Setup menu is displayed. Use the up or down key on your RG3000 or remote control to highlight Display Language. Press the right key to highlight the default language. Continue to press the right key in the language field until the language you want appears. Available lan- guages are English, Spanish (Espanol), and French (Francais).
  • Page 25: Aspect Ratio

    • The RG3000 automatically tunes your TV to the channel that is broadcasting the EAS message. For national and required monthly testing alerts, the RG3000 automatically tunes the TV to the EADS Note: channel.
  • Page 26: Hd Component Output Resolution

    Press SELECT. The Setup menu is displayed. Use the up or down key on your RG3000 or remote control to highlight “DVI/YPbPr Output.” Press the right key to highlight the setting. Continue to press the right key in the field until the setting you want appears.
  • Page 27 Use EXIT to return to previous menu Use the up or down key on your RG3000 or remote control to highlight the item you want to change. Press the right key to highlight the setting. Continue to press the right key in the field until the setting you want appears.
  • Page 28 Option Settings Foreground Color Auto - Uses the caption author’s recommendation White Black Green Blue Yellow Magenta Cyan Foreground Opacity Auto - Uses the caption author’s recommendation Solid Flashing Translucent Transparent Background Color (same options as Foreground Color) Background Opacity (same options as Foreground Opacity) Edge Type Auto - Uses the caption author’s recommendation...
  • Page 29: Configuration Examples

    Make your planned changes. Reconnect the cables between these devices. When you are plugging your RG3000 in to a VCR that has more than one AV input, be sure to plug User Tip: your RG3000 into the default, or primary input, which could be called AV-1 or L-1. Consult your VCR user’s manual.
  • Page 30: Connections

    ONNECTIONS Basic HDTV Connections NETWORK IN TV OUT LINE BLASTER ETHERNET NETWORK IN AC-3 S-VIDEO AUX POWER 120 V ~ 50-60 Hz CVBS 3.0A MAX 120 V ~ 50-60 Hz 3.3A MAX HD/DVD IN Video In Monitor Audio S-Video To Converter Video In VHF/UHF Audio L...
  • Page 31 VIDEO (composite)/AUDIO-L/AUDIO-R to TV NETWORK IN TV OUT LINE BLASTER ETHERNET NETWORK IN AC-3 S-VIDEO AUX POWER 120 V ~ 50-60 Hz CVBS 120 V ~ 3.0A MAX 50-60 Hz 3.3A MAX HD/DVD IN Video In Monitor Audio S-Video To Converter Video In Audio L VHF/UHF...
  • Page 32 TV OUT (VHF) to VCR/TV NETWORK IN TV OUT LINE BLASTER ETHERNET NETWORK IN AC-3 S-VIDEO AUX POWER 120 V ~ 50-60 Hz CVBS 120 V ~ 3.0A MAX 50-60 Hz 3.3A MAX ANTENNA IN OUT TO TV HD/DVD IN Video In Monitor Audio...
  • Page 33 S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and TV NETWORK IN TV OUT LINE BLASTER ETHERNET NETWORK IN AC-3 S-VIDEO AUX POWER 120 V ~ 50-60 Hz CVBS 3.0A MAX 120 V ~ 50-60 Hz 3.3A MAX audio receiver AUDIO IN AUDIO OUT VHF/UHF Video1Video2...
  • Page 34 Basic home entertainment center NETWORK IN TV OUT LINE BLASTER ETHERNET NETWORK IN AC-3 S-VIDEO AUX POWER 120 V ~ 50-60 Hz 3.0A MAX 120 V ~ 50-60 Hz 3.3A MAX VHF/UHF Video1 Video2 S-Video AUDIO IN VIDEO IN Video In Video Out VIDEO OUT AUDIO OUT...
  • Page 35 IR Blaster connection and positioning NETWORK IN TV OUT LINE BLASTER ETHERNET NETWORK IN AC-3 S-VIDEO AUX POWER 120 V ~ 50-60 Hz CVBS 3.0A MAX 120 V ~ 50-60 Hz 3.3A MAX IR Blaster RG3000 front cable from IR Blaster port IR Blaster...
  • Page 37: Troubleshooting

    VCR may be set incorrectly. Check to see how the VCR is connected to the RG3000. If the baseband video output on the RG3000 is connected to the VCR, the VCR must be ON and programmed to VIDEO IN. Make sure VCR/TV is set to TV.
  • Page 38: Contacting Your Network Service Provider For Help

    RG2BV30000. Be sure that the remote control you are using came with your RG3000. Using more than one type of remote with the RG3000 does not work. Your NSP equips you with a remote control. For information about setting up and...
  • Page 39: Tv And Vcr Codes

    VCR C ODES TV C - SRC 300 ODES This section lists TV models that TV and Codes TV and Codes are compatible with the SRC-300A. Daewoo: 005, 010, 024, 027, 029, 030, Kawasho: 061 If you do not find the TV code you 032, 098, 120, 130, 214, 215, 224, 247, Kenwood: 006, 235, 251 need in the list, call your NSP.
  • Page 40 TV and Codes TV and Codes Panasonic: 008, 009, 010, 011, 012, 127, Supra: 005, 022 148, 165, 177, 183, 211, 218, 231, 241, Sylvania: 005, 006, 010, 024, 025, 027, 068, 098, 110, 132, 175, 194, 224, 237, Philco: 005, 006, 010, 024, 025, 027, 052, 240, 251 067, 068, 072, 098, 110, 149, 175, 176, Symphonic: 132, 179, 251...
  • Page 41: Vcr Codes

    Minolta: 105, 042 047, 066, 104 Electrohome: 037 Mitsubishi: 043, 173, 061, 048, 067 Semp: 045 Electrophonic: 037 Motorola: 035, 048 Sharp: 048, 062 Emerex: 032 Multitech: 000, 072 Shintom: 072 Emerson: 184, 002, 209, 278, 036, 121, NAD: 058...
  • Page 42 VCR and Codes Symphonic: 000 TMK: 036, 208, 240 Tatung: 041 Teac: 000, 041 Technics: 035, 162 Teknika: 000, 035, 037 Thomas: 000 Toshiba: 045, 210, 212, 043, 066, 366 Totevision: 037, 240 Unitech: 240 Vector: 045 Vector Research: 038, 040 Video Concepts: 040, 045, 061 Videosonic: 240 Wards: 035, 060, 062, 000, 047, 212, 240,...
  • Page 43: Specifications

    IR Blaster 3.5 mm phone jack, female AC IN 1 polarized, 2-prong plug AC outlet 2-prong a. This port is disabled on model RG3000. b. Not available on the RG300V. Power Requirements Condition Power Consumption (watts) normal operation <30 watts, 105-125VAC 60Hz...
  • Page 44: Fcc Statement Of Compliance

    • CSA C22.2 No. 60950-1-03 • • ASTM D (mechanical shock and vibration standards) FCC S TATEMENT OF OMPLIANCE This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 45: Index

    RG3000, front panel 9, 10 language alternatives 23–24 cable requirements Certifications message waiting changing channels mute TV volume using the remote control using the RG3000 buttons channel list Network Access Provider select finding channel order Network Service Provider favorite Services setting up...
  • Page 46 VCR codes 41–42 changing programming programming VCR, plugging into Setup Menu, illustrated VCR, using the RG3000 to start Setup TV menu video recording Specifications SRC-300A remote control TV codes, list 39–40 wiring Surround Sound, wiring illustrated advanced home entertainment center with Surround...