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Motorola RSG2500 User Manual

Residential seamless mobility gateway
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Summary of Contents for Motorola RSG2500

  • Page 2 Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the RSG2500 complies with 47 CFR Parts 2 and 15 of the FCC Rules as Class B digital devices. These devices comply with Part 15 of FCC Rules.
  • Page 3 1) this device may not cause interference and Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola 2) this device must accept any interference, including interference that may cause undesired operation of the device to provide notification of such revision or change.
  • Page 4: Table Of Contents

    Package Contents ..........................1-2 Front Panel ............................1-2 Back Panel ............................1-4 Section 2: Installation ___________________________________ 2-1 Positioning Your RSG2500 for Optimal Wireless Performance .............2-1 Wireless Range and Transmission Speed ..................2-2 Electrical Connection ..........................2-2 Establishing Your Connection to the RSG2500................2-2 Manual Install—Wired Connection....................2-3 Establishing a Wireless Connection....................2-4...
  • Page 5 Service > UPnP ..........................3-24 Service > PORT FORWARD ......................3-25 Editing or Adding a Port Forwarding Rule...................3-25 Service > PORT TRIGGER ......................3-26 Adding a Port Trigger ..........................3-27 Displaying the RSG2500 Status......................3-28 Status > ATTACHED DEVICE ....................3-28 Status > STATUS ........................3-28 Section 4: Troubleshooting...
  • Page 6: Section 1: Overview

    Section 1: Overview Congratulations on purchasing the Motorola RSG2500 Residential Seamless Mobility Gateway. The RSG2500: Enables a caller using a compatible dual-mode handset (DMH) to seamlessly roam ® between a Wi-Fi and cellular network without interrupting the call Offers wireless and wired home network connectivity, eliminating the need for standalone routers, hubs, and wireless access points: —...
  • Page 7: Package Contents

    Status Wireless security is off (configured as No Security). Solid green Wireless security is enabled Solid or flashing The RSG2500 is waiting for a DMH handset to amber communicate. Solid or flashing The RSG2500 is pairing with a DMH handset.
  • Page 8 Overview Section 1 Condition Status The RSG2500 is not connected to a cable or DSL modem. Solid yellow The RSG2500 is connected to a cable or DSL modem (10Base-T). Solid green The RSG2500 is connected to a cable or DSL modem (100Base-T).
  • Page 9: Back Panel

    If the RSG2500 experiences trouble connecting to the Internet, briefly press and release this button to re-establish your connection. To reset the RSG2500 to its factory default settings, press and hold this button for more than five seconds. This clears the user settings, including User ID, Password, IP Address, and Subnet Mask.
  • Page 10: Section 2: Installation

    Establish a first connection between a computer and the RSG2500 Once this first connection is made, you can configure the RSG2500 to support all of the wired or wireless connections you need. If you prefer to set up the RSG2500 software manually, refer to the Manual Software Setup found later in this section.
  • Page 11: Wireless Range And Transmission Speed

    Up to 300 ft (91 m) Electrical Connection The RSG2500 has no On/Off switch. It is powered on by plugging in its power adapter. Connect the power adapter to the Power port on the back of the RSG2500. Plug the power adapter into an unswitched, grounded, and surge-protected AC power outlet.
  • Page 12: Manual Install-Wired Connection

    If you are currently running broadband to a single computer, unplug the Ethernet cable connecting your modem to your PC and plug it into the WAN port on the RSG2500. If you are not running broadband to a single computer, connect an Ethernet cable to the WAN port on the RSG2500.
  • Page 13: Establishing A Wireless Connection

    Installation Establishing a Wireless Connection To connect to the RSG2500 wirelessly, a computer must have an 802.11b or 802.11g wireless adapter installed. If all wireless security and encryption are disabled on the adapter and the RSG2500, the computer will automatically connect to the RSG2500.
  • Page 14: Configuring Your Computers To Communicate With The Rsg2500

    Section 2 Configuring Your Computers to Communicate with the RSG2500 To enable each computer on your network to communicate with the RSG2500, you may need to configure it to automatically obtain an IP address. This section describes how to configure computers running: ®...
  • Page 15: Configuring Windows 2000

    Otherwise, load your Windows CD and follow the prompts. 11 Restart your PC. Configuring Windows 2000 1 Click Start. 2 Select Settings > Control Panel. 3 Double-click Network and Dial-Up Connections. 4 Double-click Local Area Connection. The Local Area Connection Status window is displayed: RSG2500...
  • Page 16 Be sure the box next to Internet Protocol (TCP/IP) is checked. Click Internet Protocol (TCP/IP) and click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: 9 Select Obtain an IP address automatically. Click OK twice to exit and save your settings. 10 Restart your PC. RSG2500...
  • Page 17: Configuring Windows Xp

    Select Settings > Control Panel. Double-click Network and Dial-Up Connections. Double-click Local Area Connection. The Local Area Connection Status window is displayed: Click Properties. The Local Area Connection Properties window is displayed: Be sure the box next to Internet Protocol (TCP/IP) is selected. RSG2500...
  • Page 18 Installation Section 2 Click to highlight Internet Protocol (TCP/IP) and click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: Click Obtain an IP address automatically. Click OK twice to exit and save your settings. RSG2500...
  • Page 19: Section 3: Configuration Utility Reference

    Section 3: Configuration Utility Reference This section describes using the RSG2500 configuration utility on a computer wired to the RSG2500. Do not attempt to configure the RSG2500 over a wireless connection. Logging In Open a Web browser. In the URL field, type
  • Page 20: Configuring Wan Settings

    WAN > BASIC Select the Operation Mode: Operation Mode WAN Connection Type Router-PPPoE Through PPPoE Enabled Router DHCP) client Enabled Dynamic Host Configuration Protocol ( or static IP address Bridge Bridge mode for all interfaces: LAN, WAN, WLAN Disabled RSG2500...
  • Page 21: Wan > Router - Pppoe

    It works only when dial-on- demand is enabled. Domain Name Server (DNS) Get Automatically If selected, the RSG2500 obtains the DNS server IP address From ISP automatically from your DSL provider. Use These DNS If selected, you must enter the DNS IP Address 1 and DNS IP Address 2 provided by your DSL provider.
  • Page 22: Wan > Router

    WAN IP Address Type the host name provided by your ISP. Host Name Enable DHCP If selected, the RSG2500 obtains its WAN IP address dynamically Client from your ISP. Disable DHCP If selected, the following fields are enabled. You must type the...
  • Page 23: Wan > Advanced

    Description Router MAC Address Use Default Select to use the RSG2500 WAN MAC address. It is printed on the Address label on the bottom of your RSG2500. If your cable or DSL provider required you to register a MAC address...
  • Page 24: Configuring Lan Settings

    For systems that support bandwidth probing only, it is a dynamic Probing Server method to identify the available upstream bandwidth to optimize how the RSG2500 performs QoS. To use bandwidth probing, type the bandwidth probing server IP address provided by your service provider.
  • Page 25: Lan > Lan Setup

    Section 3 LAN > LAN SETUP This window enables you to set the RSG2500 LAN IP address and DHCP server options. We recommend using DHCP to administer your network. All computers on your network must be configured to obtain an IP address automatically.
  • Page 26: Add A Reserved Dhcp Entry

    Current DHCP Displays the IP address and MAC address of each device that has an IP Leases address assigned dynamically by the RSG2500 DHCP server. Reserve New IP Address Type the MAC address of the device for which you reserving the IP Address address.
  • Page 27: Lan > Advanced

    Configuration Utility Reference Section 3 LAN > ADVANCED Field Description 802.1p Select to give outgoing LAN traffic a VLAN tag. The default VLAN ID is 1. RSG2500...
  • Page 28: Configuring Wireless Network Settings

    Sets the channel on which the RSG2500 communicates. The default is channel 6. Each wireless client must use this channel. If changed wirelessly, once you restart the RSG2500, you will lose your wireless connection. Do not change this or any other setting over a wireless connection.
  • Page 29 Field or Button Description Advanced Setup Sets the packet size at which the RSG2500 issues a request to send. Threshold The range is 1 to 2347 bytes. The default is 2347. Sets the size at which packets are fragmented and transmitted a piece...
  • Page 30: Wireless > Security

    Wired Equivalent Privacy ® Allows the association of Wi-Fi Protected Access (WPA) clients only, but not WPA2 clients WPA2-Only Allows the association of WPA2 clients only, but not WPA clients WPA2/WPA Allows the association of WPA2 or WPA clients Mixed 3-12 RSG2500...
  • Page 31 WEP Configuration Type a passphrase for easier WEP key setup on computers Passphrase equipped with a Motorola wireless adapter. The Key Content fields (Key 1, Key 2, etc) are not filled with automatically-generated WEP keys until you click Generate WEP Keys.
  • Page 32 All of the following settings apply to WPA, WPA2-Only, or WPA/WPA2 WPA2/WPA Mixed Security Mode: Configuration Group Rekey Sets the time, in minutes, until the RSG2500 sends a new group key. Interval The default is 60 minutes. Authentication Sets the authentication and key management type:...
  • Page 33: Wireless > Advanced

    Allow Any Station Access: Disables the MAC access control list (ACL). When selected, the MAC ACL is not active and any wireless station can communicate with your RSG2500. This is the default. Allow Only Listed Station Access: Only the wireless devices in the ACL can communicate with your RSG2500.
  • Page 34: Configuring Router Settings

    RIP Direction The direction of RIP information — None, Both, In Only, or Out Only Version Sets the RIP version: Disable — Disables RIP RIP1 — RIP V1 RIP2B — RIP V2 broadcast RIP2M — RIP V2 multicast 3-16 RSG2500...
  • Page 35: Add A Static Route

    Add a Static Route Field or Button Description Route Name Sets the static route name Private If selected, the RSG2500 does not broadcast the route in RIP messages. Activates the static route Active Destination IP Sets the route destination IP address...
  • Page 36: Configuring Security Settings

    The Security configuration windows are: LOGS BLOCK SITE BLOCK SERVICE SCHEDULE EMAIL Security > LOGS Button Description Refresh Refreshes the log Clear Log Clears the log Send Log Sends the log to the e-mail address specified on the Security > Email window 3-18 RSG2500...
  • Page 37: Security > Block Site

    Per Schedule — Block the services based on the schedule set on the Security > Schedule page Always — Always block the services Adds the service to block Edit Edits the blocked service Delete Deletes the blocked service RSG2500 3-19...
  • Page 38: Adding A Blocked Service

    IP Address Range — Block the service from all IP addresses between the starting and ending IP address you type in the fields All IP addresses — Block the service from all IP addresses Adds the service to the blocked services list Cancel Cancels any changes 3-20 RSG2500...
  • Page 39: Editing A Blocked Service

    Select the days to block — Every Day, Sunday, Monday, Tuesday, Day to Block Wednesday, Thursday, Friday, or Saturday Time of Day to Select All Day to block the service all day or specify a range in the Block Start Blocking and End Blocking fields. RSG2500 3-21...
  • Page 40: Security > Email

    Configuration Utility Reference Security > EMAIL Field or Button Description Turn E-mail notification Enables e-mail notification of RSG2500 alerts and logs. Your Outgoing Mail Sets the SMTP server for sending mail. Server Send to This E-mail Sets the e-mail address to which to send the notifications.
  • Page 41: Configuring Management Settings

    Description Backup Click to save the current settings. Restore Click to restore the settings saved in a file to the RSG2500 and reboot the RSG2500. You can click Browse to find the file containing the saved settings. Erase Click to restore the factory default settings to the RSG2500 and reboot the RSG2500.
  • Page 42: Management > Upgrade

    Advertisement Period Sets the period to send a UPnP advertisement; the default is (in minutes) 30 minutes Advertisement Time To Sets the maximum hop count for the UPnP advertisement Live (in hops) transmission; the default is 4 hops 3-24 RSG2500...
  • Page 43: Service > Port Forward

    Service Name Sets the service name Service Type Select TCP/UDP, TCP, or UDP Starting Port Sets the starting port 1 to 65534 Ending Port Sets the ending port 1 to 65534 Server IP Address Sets the LAN IP address RSG2500 3-25...
  • Page 44: Service > Port Trigger

    Port Trigger Timeout Sets the time until the port-trigger is terminated, in minutes. (in minutes) Click to add a port trigger. Port Trigger Map Displays all current port triggers. Table Delete Click to delete the selected port trigger. 3-26 RSG2500...
  • Page 45: Adding A Port Trigger

    Sets the host that triggers the rule — Any host or an IP address Protocol Can be TCP or UDP Trigger Port Can be from 1 to 65535 Inbound Port Triggered Protocol Can be TCP/UDP, TCP, or UDP Starting Port Can be from 1 to 65535 Ending Port RSG2500 3-27...
  • Page 46: Displaying The Rsg2500 Status

    STATUS Status > ATTACHED DEVICE Field Description Attached Device Displays information about each device on the RSG2500 network Table Refresh Click to update the device list Status > STATUS The fields displayed on the Status window vary depending on the Operation Mode set on the WAN >...
  • Page 47 Be sure your RSG2500 is connected to the AC adapter and the AC adapter is plugged in to an AC power outlet. If they are, the Power light on the RSG2500 front panel is on. Be sure the computer is in range of the RSG2500 and not behind an obstruction. Thick walls, metal structures, 2.4 GHz cordless phones, or microwave ovens all can interfere...
  • Page 48 Be sure the cabling from the wall to your modem, from the modem to your RSG2500, and from the RSG2500 to your computer is correctly and firmly connected. Be sure no lights on the RSG2500 front panel are red or off. For more information, see Section 1 “Overview.”...
  • Page 49 Verify that your PC’s IP address is displayed. Type ping RSG2500-IP-address and press Enter. If you receive a reply, your computer is connected to the RSG2500. Continue with step 7. If you do not receive a reply, if there is another computer on the network, repeat steps 1 to 4 on that computer to verify that the first computer is not the cause of the problem.

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