Music On Hold - Panasonic KX-TDE100 Feature Manual

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11.1.4 Music on Hold

Description
Music or other audio can be played to a party that has been put on hold. The following audio sources are
available:
a.
Internal music source
b.
External music source
c.
Outgoing Message (OGM)
d.
Tone
External music source 1 is assigned to BGM 1. External music source 2, or one of two internal music sources,
can be assigned to BGM 2. In addition, 6 OGMs can be assigned to BGMs 3 through 8.
For tenant users, each tenant can select one of the BGMs or the tone to use for Music on Hold.
[BGM Number and the Music Source]
BGM No.
1
2
3–8
Conditions
[General]
Hardware Requirement: User-supplied music source (when an external music source is assigned)
Volume Control
It is possible to change the volume of an internal and/or external music source.
For tenants, the type of call determines which tenant's music source is used, as follows:
Incoming Intercom Calls/Outgoing
Incoming CO Line Calls
[Using OGMs for BGM]
This feature will function using the preinstalled IPCEMPR card (MPR card for KX-TDE600). The
preinstalled IPCMPR card (MPR card for KX-TDE100/KX-TDE200) is not recommended for use with Music
on Hold.
To increase the capacity of the feature, it is possible to add an ESVM4 card mounted on an OPB3 card.
The MSG4 card is not recommended for use with Music on Hold.
To use OGMs for BGM, the corresponding ESVM card/block's SVM Feature must be disabled, and MSG
Feature (OGM) enabled.
Document Version 2009-12
External music port 1
External music port 2, internal music source 1, or internal music
source 2
OGM
Type
Selected based on the tenant setting to which the
Calls
extension user belongs.
Selected based on the tenant setting of the distribution
method (DIL/DID).
Music Source
Music Source
11.1.4 Music on Hold
Feature Manual
189

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