Neopost IJ 80 User Manual page 124

Franking machine
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124
4130161A/B
29/03/2007
PROBLEM
Envelopes are not properly
fed or are double fed.
Items are not properly
ejected.
Labels are not properly fed.
The scale does not
communicate with the
machine.
Communication error.
Trouble shooting
SOLUTION
- Fan
the envelopes (see
"Envelope feeding").
- Bevel the edge of envelope
stack ("Envelope feeding"
page 37).
- With the standard feeder, make
sure that the feeder A position is
selected for thin items.
- With the mixed-mail feeder,
make sure that the inserter mode
is not selected.
- Make sure that the side drawer
is properly closed.
- Clean the rollers.
- Avoid leaving the labels too long
in the machine.
- Avoid placing too many labels in
the dispenser (80 max.).
Make sure that it is properly
connected.
Check the insertion of the meter
module.
ORIG0008-124

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