Neopost IS-490 Digital Mailing System Manuals

2 Meet Your Mailing Sys- Tem

18

2 Meet Your Mailing System
18
- System Layout
  20
- Accessories
  23
- Control Panel Features
  27
- Connections
  30
- Power Management
  33
  - How to Turn the Mailing System to Sleep Mode
    34
  - How to Turn the Mailing System to off Mode
    34

3 Processing Mail

36

Choosing a Type of Stamp

38
Preparing and Starting Your Work Session

40
Processing [Standard] Mail

51
Printing [Permit] Mail

64
- How to Process Permit Mail (Settings)
  64
- How to Process Permit Mail (Running Mail)
  66
Printing [Received] for Incoming Mail

71
- How to Process Incoming Mail (Settings)
  72
- How to Process Received Mail (Running Mail)
  73
Running [No Printing] Mail

74
- How to Process Mail Without Printing (Settings)
  74
- How to Process Mail Without Printing (Running Mail)
  76
Remote Label Dispenser (RLD)

77
Settings Details

85
- How to Change Accounts
  85
- How to Select a Rate
  86
- How to Enter Postage Manually
  89
- How to Select a Permit
  91
- How to Change the Weighing Type
  95
- Entering Weight Manually
  96
- How to Enter the Weight Manually
  97
- How to Change the Date
  99
- How to Add (or Cancel) a Text on the Stamp
  100
- How to Add (or Cancel) an Ad die on the Stamp
  102
- How to Move the Stamp (Print Offset)
  104
- How to Use an Imprint Memory
  105
- How to Turn the Sealer On/Off
  107
Advanced Operations

108

4 Money Operations

112

Overview

114
Managing Funds

115
- How to Check the PSD (Meter) Funds
  115
- How to Add Funds to the PSD (Meter)
  117
Unlocking the PSD (Postal Inspection)

119
- How to Unlock the PSD
  119

5 Managing Accounts and Assigning Rights

120

Accounting and Assigning Rights Overview

122
Selecting an 'Account Mode

124
Guidelines to Setup an Account

126
- How to Change a Shared PIN Code
  127
Selecting an 'Account Mode

132
- How to Display and Change the 'Account Mode
  132
Managing Accounts

133
- How to Create a Group or a Subgroup
  136
- How to View/Edit a Group or a Subgroup
  138
- How to Activate / Deactivate a Group
  139
- How to Delete a Group or a Subgroup
  139
- How to Create an Account
  140
- How to View / Edit Account Information
  142
- Deleting Accounts
  143
- How to Activate / Deactivate an Account
  143
- How to Delete an Account
  144
- How to Export an Account List
  145
- How to Import Accounts
  146
Managing Operators

147
Advanced Reporting Functions

153
- How to Activate/Deactivate Budgets and Surcharges
  155
- How to Modify the Period or Start the Day of Budgets
  156

6 Reports

158

Reports Overview
160
Generating a Report
163
- How to Generate a Report (as a User)
  163
- How to Generate a Report (as Supervisor)
  164
Counter Data
165
Postage Data
167
Funds Data
170
Account Data
172
- How to Generate the Account List Report
  173
- How to Generate the Operator List Report
  176
System Data
177
Advanced Reporting Reports
178

7 Online Services

182

8 Configuring Your Mail- Ing System

198

8 Configuring Your Mailing System

198
Settings Overview

200
Logging in / out as the Supervisor

201
- How to Log in as Supervisor
  201
- How to Exit the Supervisor Mode
  202
Changing the Display Language

203
- How to Change the Display Language
  203
- How to Change the Display Language by Default
  204
Enabling/Disabling Sounds

205
- How to Enable / Disable the Beeps
  205
- How to Change the Beeps by Default
  206
Display Settings

207
- How to Adjust the Display Contrast
  207
- How to Change the Display Contrast by Default
  208
System Time-Outs and Settings

209
- How to Adjust the Time-Outs
  210
- How to Change System Time-Outs
  211
High Value, Low Funds Warnings and PIN Codes

212
Weighing Settings

214
Postage Imprint Default Settings

222
Imprint Memories

228
Default Sealing Mode

231
- How to Set the Default Sealing Mode
  231
- How Set the Current Sealing Mode
  231
Connection Settings

232
Time and Date Management

235
- How to Check/Adjust the Machine Time and Date
  235

9 Options and Updates

238

Options and Updates Process

240
- How to Access the Options and Updates Menu
  240
Using the Mailbox

241
- How to Read Messages (User)
  241
- How to Read Messages (Supervisor)
  242
- How to Delete Messages (User)
  242
- How to Delete Messages (Supervisor)
  243
Managing Options

244
- How to Display the Options
  244
- How to Load New Options
  245
Managing Custom Text Messages

246
Managing Ad die

248
Managing Postal Rates

251
- How to Check Your Rate Updates
  252
- How to Download New Postal Rates
  252
Managing Permits

253
- How to Display the List of Permits
  253
- How to Add or Delete Permits
  254
Updating System Software

255
- How to Update the System Software
  255

10 Maintaining Your Mail- Ing System

258

10 Maintaining Your Mailing System

258
Maintaining the Ink Cartridge

260
Filling and Adjusting the Feeder Sealer

268
- How to Fill the Sealer Bottle
  268
- How to Adjust the Sealing Water Flow
  269
Cleaning the Mail Path

270
Touchscreen Calibration

274
- How to Calibrate the Touchscreen
  274
Maintenance Processes

275
- How to Run the Installation Wizard
  276
- How to Run the Registration Update
  277

11 Troubleshooting

278

Paper Jamming

280
Label Jamming

285
- How to Clear a Label Jammed in the Base
  285
Weighing Problems

286
Diagnostics and System Data

287
- How to Access Diagnostic Data
  288
- How to Display Software Data
  288
- How to Display Hardware Data
  289
- How to Display the Event Lists
  289
- How to Display the Machine Counters
  290
12 Specifications

292
- Mail Specifications
  294
- Recommended Operating Conditions
  297
- General Specifications
  298
- Operating Specifications
  299

Neopost IS-490 Digital Mailing System Manuals

Neopost IS-490 User Manual (302 pages)

Table of Contents

Table of Contents

2 Meet Your Mailing Sys- Tem

3 Processing Mail

Choosing a Type of Stamp

Preparing and Starting Your Work Session

Processing [Standard] Mail

Printing [Permit] Mail

Printing [Received] for Incoming Mail

Running [No Printing] Mail

Remote Label Dispenser (RLD)

Settings Details

Advanced Operations

4 Money Operations

Overview

Managing Funds

Unlocking the PSD (Postal Inspection)

5 Managing Accounts and Assigning Rights

Accounting and Assigning Rights Overview

Selecting an 'Account Mode

Guidelines to Setup an Account

Selecting an 'Account Mode

Managing Accounts

Managing Operators

Advanced Reporting Functions

6 Reports

7 Online Services

Online Services Overview

Connecting to Online Services

Uploading Statistics

System Online Services

Econfirmation Services

8 Configuring Your Mail- Ing System

8 Configuring Your Mailing System

Settings Overview

Logging in / out as the Supervisor

Changing the Display Language

Enabling/Disabling Sounds

Display Settings

System Time-Outs and Settings

High Value, Low Funds Warnings and PIN Codes

Weighing Settings

Postage Imprint Default Settings

Imprint Memories

Default Sealing Mode

Connection Settings

Time and Date Management

9 Options and Updates

Options and Updates Process

Using the Mailbox

Managing Options

Managing Custom Text Messages

Managing Ad die

Managing Postal Rates

Managing Permits

Updating System Software

10 Maintaining Your Mail- Ing System

10 Maintaining Your Mailing System

Maintaining the Ink Cartridge

Filling and Adjusting the Feeder Sealer

Cleaning the Mail Path

Touchscreen Calibration

Maintenance Processes

11 Troubleshooting

Paper Jamming

Label Jamming

Weighing Problems

Diagnostics and System Data

12 Specifications

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