Neopost IJ 80 User Manual

Neopost IJ 80 User Manual

Franking machine
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INTRODUCTION
Congratulations on choosing the Neopost IJ 80/90/110 franking
machine. The IJ 80/90/110 is the result of the expertise and
innovative capabilities of a worldwide Neopost group and, using
ink jet technology, it will integrate itself into your working
environment to enhance your mail processing operation.
The IJ 80/90/110 has many capabilities that will be important to
your business:
As well as being productive (up to 250 letters per minute for
machine only, and up to 125 letters per minute in dynamic scale
mode), the IJ 80/90/110 is designed to be a user friendly
machine that can fit into any working environment with its innovative
and attractive design, simple user settings and very low noise
level. The high volume capacity and sealed ink system makes it
easy and safe to handle, and the user interface is particularly clear
with a graphic interface, pop up menus and 10 memories to store
favorite jobs.
The IJ 80/90/110 is adaptable and as such can handle many
different types of mail. The optional feeder can be used to
process, in a continuous cycle, items of different sizes (ranging
from postcards to large flats in portrait format) and thick items (up
to 16 mm), with automatic imprint shift. For thicker mail items or
packages, adhesive labels can be automatically dispensed.
The IJ 80/90/110 is connectable. It can exchange data with
Neopost scales and printers in order to provide optimal mail
processing and reporting.
Finally, the IJ 80/90/110 is a unique communication tool for your
company. Its high quality printing combined with its integrated
library of advertisement messages, mail class dies and free
format text will afford you extra tools to enhance your company's
image and the impact of your mail.
You will very soon discover for yourself that the IJ 80/90/110 is the
ultimate choice in quality and productivity for mail processing
equipment.
1
4130161A/B
29/03/2007
ORIG0008-1

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Summary of Contents for Neopost IJ 80

  • Page 1 You will very soon discover for yourself that the IJ 80/90/110 is the ultimate choice in quality and productivity for mail processing equipment.
  • Page 2 WARNING! Do not remove any secured covers or attempt to repair the IJ 80/90/ 110, there are no user serviceable parts contained and the IJ 80/90/ 110 product is licensed for use under the conditions of the Post Office. This license is issued subject to the product being secure at all times.
  • Page 3 STANDARD In order to comply with standard NFEN60950, this equipment should be connected to installations in accordance with the applicable building trade standards. As regards overcurrent pro- tection of the internal wiring, a two-pole 5 amp protection is required. This equipment is in accordance with standard 55022, Class A.
  • Page 4 It may also invalidate your licence to use any franking machine granted by your national postal authority. The use of a Neopost ink cartridge in any unlicensed machine or other printing device is strictly prohibited and will invalidated any warranty and / or service contract that is offered by your supplier.
  • Page 5: Table Of Contents

    TABLE OF CONTENTS GETTING STARTED ........... 11 SECTION A: BASIC FUNCTIONS ...... 13 1. OVERALL PRESENTATION ..........15 1.1 Overview ..............15 1.1.1 Overall view (franking machine and optional standard automatic feeder) ......15 1.1.2 Overall inside view with optional standard automatic feeder ..........
  • Page 6 1.6.2 Mixed-mail feeder .......... 46 1.7 Operation with an inserter ........48 2. PROTECTION BY AN ACCESS PIN CODE ....... 50 3. USING A SCALE ..............51 3.1 Using dynamic scale ..........53 3.1.1 Dynamic weighing OFF mode ......53 3.1.2 Dynamic weighing ON mode ......
  • Page 7 10. SERVER RECREDITING ............. 70 10.1 Remote credit setting ..........70 10.2 Application for a new Server PIN ......72 10.3 Server Credit Controls ..........72 11. ONLINE SERVICES ............. 73 12. PC CONNECTION FOR MAILMANAGER (PC MAIL ACCOUNTING) ............ 74 SECTION B: ADVANCED FUNCTIONS .....
  • Page 8 4.3.4 Load rate table ..........97 4.3.5 DS tests ............98 4.3.6 Touchscreen calibration ........98 4.3.7 Serial port setup ..........99 4.4 Display setup ............99 4.5 Departments ............100 4.6 Printing inker servicing ......... 102 4.7 Reports ..............103 4.8 Ink information ............
  • Page 9 2.3 Cleaning of the rollers ........... 129 2.4 Cleaning the printhead .......... 130 2.5 Replacing the envelope pressure units (dynamic scale) ............ 131 2.6 Removal of the postage meter ......132 2.7 Touchscreen precautions ........133 SPECIFICATIONS ..........134 INDEX ..............138 4130161A/B 29/03/2007 ORIG0008-9...
  • Page 10 4130161A/B 29/03/2007 ORIG0008-10...
  • Page 11: Getting Started

    GETTING STARTED 1 Switch on the machine; 2 Enter your PIN number using the numeric keys and validate by pressing 3 Enter the postage print value using the numeric keys; 4 Place an envelope on the feed platform; START 5 Press STOP Congratulations! You have succeeded in metering an envelope.
  • Page 12 Special icons Signals an essential piece of information that cannot be missed. Signals an important issue. Indicates an interesting idea or trick. Illustration through an example. According to the machine configuration, the menu lists may change. 4130161A/B 29/03/2007 ORIG0008-12...
  • Page 13: Section A: Basic Functions

    SECTION A: BASIC FUNCTIONS OVERALL PRESENTATION ..........15 Overview 1.1.1 Overall view (franking machine and optional standard automatic feeder) 1.1.2 Overall inside view with optional standard automatic feeder 1.1.3 Mixed-mail feeder (optional) 1.1.4 Touch screen and keyboard Installation 1.2.1 Preparation of the franking machine 1.2.2 Installation with the feed platform 1.2.3...
  • Page 14 Operation with an external weighing platform 3.2.1 Standard Mode 3.2.2 Differential Weighing Mode Operation with an external scale ENTERING POSTAGE VALUE AND MAIL PROCESSING ..............61 Entering postage value 4.1.1 Manually 4.1.2 With an external scale 4.1.3 With a dynamic scale Mail processing 4.2.1 Envelopes with Autofeed Sealer...
  • Page 15: Overall Presentation

    OVERALL PRESENTATION 1.1 Overview 1.1.1 Overall view (franking machine and optional standard automatic feeder) accessories pre-cut ON/OFF modem memory documentation label switch connector card area dispenser (rear) (rear) reader cover cover removable adjustable front conveyor touch table keyboard rear side guide screen guide...
  • Page 16: Overall Inside View With Optional Standard Automatic Feeder

    1.1.2 Overall inside view with optional standard automatic feeder blue button for removable conveyor release postage water bottle device tank printhead meter thickness adjustment label dispenser flap 2 positions blue button: (left): up to 8 mm (right): from 8 to 16 mm without the dynamic scale and from 8 to 12 mm with the dynamic scale Overall presentation 4130161A/B...
  • Page 17: Mixed-Mail Feeder (Optional)

    1.1.3 Mixed-mail feeder (optional) tightening knob water anti-skew bottle levers sensor cover large front small and conveyor cover envelope guide medium release side guide envelope handle side guide Overall presentation 4130161A/B 29/03/2007 ORIG0008-17...
  • Page 18: Touch Screen And Keyboard

    1.1.4 Touch screen and keyboard user to select dynamic to select postage definable precut label scale sealing value parameter mail class warning text advertisement date message TEXT SLOGAN TAPE SCALE SEALER XX.XX.XX INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX...
  • Page 19 : locking and standby mode : return to main menu with default settings RESET : label mode selection : input value reset (including postage) START : switching on/off envelope or label feed STOP : numeric entry keys : validating a selection : return to previous menu with no validation ESCAPE : return to main menu with no validation...
  • Page 20: Installation

    1.2 Installation 1.2.1 Preparation of the franking machine The franking machine should be installed on a flat horizontal surface. Allow sufficient free space as follows: - above the machine to enable the opening of the covers, - at the rear for the machine cooling. With the O/I switch in the “O”...
  • Page 21: Installation Of The Standard Automatic Feeder (Optional)

    1.2.3 Installation of the standard automatic feeder (optional) - Align the feeder with the franking machine; - Push the feeder towards the machine, taking care to keep the centering pin aligned as indicated; - Thread the feeder screw in the franking machine. Then, using the knurled tightening knob, push and screw to lock (if the two devices are not closing properly, slightly rotate the gear protruding from the feeder and repeat the operation).
  • Page 22: Installation Of The Mixed-Mail Feeder (Optional)

    1.2.4 Installation of the mixed-mail feeder (optional) The mixed-mail feeder operates with an optical sensor next to the feed platform. Thus, it should not be installed in an area exposed to any excessive light source. - Align as much as possible the feeder with the franking machine; - Push the feeder towards the franking machine (or the dynamic scale), taking care to keep the alignment using the centering pin;...
  • Page 23 When the whole assembly needs to be moved, the units should be separated: - separate the units; - disconnect the cables at the rear; - remove the feeder water bottle; - move the feeder to the edge of the table; Cont'd Overall presentation 4130161A/B...
  • Page 24 - unclip the pipe under the unit and remove the plug (hold the pipe upwards to avoid getting wet; pipe - empty the water remaining in the feeder; - insert the plug and put the pipe back in its place. Overall presentation 4130161A/B 29/03/2007...
  • Page 25: Installation Of The Dynamic Scale (Optional)

    1.2.5 Installation of the dynamic scale (optional) The equipment including a dynamic scale (the whole system representing approximately 55 kg) requires the use of a steady and rigid table, in order to prevent any weighing problem. Be sure not to install the machine in an area exposed to the sunlight or to draughts.
  • Page 26 tightening knob centering pin (on the side) (gear) - Assemble the feed platform with the feeder as indicated: Whole configuration When the whole system needs to be shifted manually, the franking machine, the dynamic scale, the feeder and the platform should be separated from one another. When the machine is to be moved, please, contact the customer helpdesk.
  • Page 27: Connections At The Rear Of The Units

    Do not apply pressure on the dynamic scale tray. 1.2.6 Connections at the rear of the units Connections at the rear of the franking machine Modem Printer Port 2: Port 4: - PC - PC - Scanner - Scanner - Scale - Scale - Weighing - Weighing Platform...
  • Page 28 Connections with a standard automatic feeder The feeder will automatically be switched on at the same time as the franking machine. Feeder connection cable AC power outlet Connections with a standard automatic feeder and a dynamic scale The feeder and the dynamic scale will automatically be switched on at the same time as the franking machine.
  • Page 29 Connections with a mixed-mail feeder power outlet The mixed-mail feeder remains energized (when connected to the mains) even if the franking machine is turned off. Connections with a mixed-mail feeder and a dynamic scale The dynamic scale will automatically be switched on at the same time as the franking machine.
  • Page 30: Ink Tank And Printhead

    1.2.7 Ink tank and printhead - When the message "ink low" is displayed, it is possible to continue to print; - When the message "ink very low" is displayed, it is possible to continue to print, but it is strongly recommended to replace the ink tank;...
  • Page 31 (1), then on the left hand side (2) in order to lock it. - Low down the blue lever and close the cover. PRINTHEAD REPLACEMENT (IJ 80/90/110) The machine must be switched on. - Open the cover: the printhead will move to the “replacement” position.
  • Page 32 - Press on the front of the printhead in order to remove it. - Remove it. - Insert the new printhead. - Lock it in position by pinching the rear of the printhead. - Close the cover (the printhead is automatically reset in the “protection”...
  • Page 33: Installation Of The Weighing Platform

    1.2.8 Installation of the Weighing Platform INSTALLATION ON SERIAL PORTS The abbreviation WP will stand for Weighing Platform. WP supported are WP30 and "Easyweigh range" Weighing Platform. Port configuration: a Weighing platform can be connected on all serial ports. LICENCE NUMBER "WP Setup"...
  • Page 34 MENUS RECREDIT SERVICE WP SETUP HOME LOGOUT CLEAN - Select "WP SETUP" menu: WP SETUP ON LIN... POSTAL SERVICES 123456789 LICENCE NUMBER : 123456789 11002 GEO CODE : 11002 ROUNDING MODE : RETAIL POSTAL CAPACITY : 30 kg DIFF WEIGHT : 30 kg HOME LOGOUT - Touch the Licence Number tactile area.
  • Page 35 58 ° 60 ° 56 ° 58 ° 54 ° 56 ° 52 ° 54 ° 50 ° 52 ° Overall presentation 4130161A/B 29/03/2007 ORIG0008-35...
  • Page 36 Altitude 50 ° 10368 10368 10375 10382 10399 10405 10412 51 ° 10344 10351 10368 10375 10382 10399 10405 52 ° 10337 10344 10344 10351 10368 10375 10382 53 ° 10313 10320 10337 10344 10351 10368 10375 54 ° 10306 10313 10320 10337...
  • Page 37: Envelope Feeding

    1.3 Envelope feeding 1.3.1 With the standard automatic feeder - Fan the envelopes to separate them. - Bevel the edge of the stack. - Place the envelopes on the feed platform, with their upper edge resting against the back of the feed platform. - Ensure that the envelopes are stacked along the side and front guides.
  • Page 38 - It is possible to set to portrait feed a few large size envelopes (240x330 approx.). - The guides may be retracted when required. - Do not mix sealed and non-sealed. - Arrange the mail according to the size (the largest letters beneath).
  • Page 39: With A Mixed-Mail Feeder

    1.3.2 With a mixed-mail feeder - Fan the envelopes to separate them. - Place the envelopes on the feed platform, with their upper edge resting against the side guide; - Stack the envelopes properly along the front guide. Cover the sensor: Right: the sensor is covered Wrong: the sensor is not covered...
  • Page 40 Adjustment of the small and medium envelope side guide Most envelopes can be processed without side guides. The side guides need to be used if the stack of envelopes is not stable. - Pull the guide forward; - Turn the guide and let it drop; - to adjust the guide, allow a small gap between the guide and the envelopes.
  • Page 41 Adjustment of the large envelope guide - Pull the guide forward; - Place the stack of envelopes; - To adjust the guide, allow it to rest against the envelopes without pressing. Positioning of nested envelopes (nested flaps) - Insert the nested flaps in the slot: Some envelopes should be placed with their flap open, in order to allow a correct sealing.
  • Page 42: With Feed Platform Alone

    - It is possible to set the envelopes to portrait feed (maxi- mum length: 330 mm). - Envelopes of different thickness and size may be mixed together. - Maximum weight: 3 kg. - Maximum height of the stack: 190 mm. - Arrange the mail according to the size (the largest letters beneath;...
  • Page 43: Label Feeding

    1.4 Label feeding - Open the flap (1) of the label dispenser. - Press the blue key (2) and insert the labels by stacking them at the bottom of their recess, with the peel off tab facing upwards and the side to be printed facing to the right, in the dispenser. - Maximum capacity is 80 labels.
  • Page 44: Filling Of The Removable Water Bottle

    In case of an intensive use of the moistener and for optimal operation of your machine, use Neopost sealing solution. 1.5.1 Standard automatic feeder - Open the feeder cover.
  • Page 45: Mixed-Mail Feeder

    1.5.2 Mixed-mail feeder - Remove the bottle and turn it over. - Unscrew the cap. - Fill the bottle up to the limit marks. - Screw the cap back on again. - Put the bottle back in its place. - Shake the bottle gently once or twice in order to drive out the air and start the water flow.
  • Page 46: Mixed-Mail Feeder

    1.6.2 Mixed-mail feeder From the main menu, press the SEALER MODE key. The menu below will be displayed: SEALER MODE OPEN & CLOSED FLAPS SEALING OPEN & CLOSED FLAPS SEALING OPEN FLAPS SEALING SEAL ONLY, NO POSTAGE SEALING OFF POSTAL CARDS ONLY HOME LOGIN SETUP...
  • Page 47 not sealed). Both types of envelopes will be closed, sealed, but not printed. The symbol is displayed on the screen. - SEALING OFF: this mode is used to feed envelopes with sealed flaps or envelopes that are not to be sealed. The symbol is displayed on the screen.
  • Page 48: Operation With An Inserter

    Adjustment of the sealer From the previous screen, press the key, the below menu SETUP is displayed: SEALER SETUP MOISTENING LEVEL SPEED REDUCED NORMAL ESCAPE - enter the new moistening value by pressing on the number; this value should range from 1 (minimum water level) to 5 (maximum water level);...
  • Page 49 - Select "ON" in the INSERTER MODE if the franking machine is behind an inserter; - Press to confirm. In this case, the high performance automatic feeder and the START franking machine operate continuously when key is pressed STOP START once and until is pressed again.
  • Page 50: Protection By An Access Pin Code

    PROTECTION BY AN ACCESS PIN CODE At power-up or when pressing a key if the machine is in the sleep mode, the screen prompts you to enter a 4-digit user pin code (only when access to the machine has been protected by the supervisor).
  • Page 51: Using A Scale

    USING A SCALE DEFAULT SCALE At the power on, you can select, in supervisor mode, the default Scale (Dynamic scale or WP in the case where both are connected), by pressing on the touch screen the touch area to SCALE access on "Scale setup"...
  • Page 52 MANAGEMENT OF SCALES In the main screen, press ; the screen below is SCALE displayed: Select the scale (WP or Dynamic Scale). SCALE ICONS Dynamic Scale Weighing mode Dynamic Scale Batch mode Dynamic Scale Off, Transport mode WP Normal mode WP Differential Weighing mode External Scale mode Using a scale...
  • Page 53: Using Dynamic Scale

    3.1 Using dynamic scale In the main screen, press ; the screen below is SCALE displayed: Select one of the 3 modes using keys validate by pressing 3.1.1 Dynamic weighing OFF mode The displayed icon is In this mode, the envelopes are only transported by the dynamic scale;...
  • Page 54: Dynamic Batch Mode

    - Transported (one by one) from the feeder to the dynamic scale, which send the weight, the length, the over-size and the thickness to the rate calculator; - Printed by the mailing machine at the corresponding value, calculated by the rate calculator. 3.1.3 Dynamic batch mode The displayed icon is This mode allows to print a whole envelope series at the same...
  • Page 55 TEXT SLOGAN TAPE SCALE SEALER XX.XX.XX RATE DEPT INFO RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX 30 g MENU JOBS LOGIN WP ZERO When you put a new weight on the WP platform, the weight value and the amount are recalculated with the current Rate, and are displayed on the screen.
  • Page 56: Differential Weighing Mode

    3.2.2 Differential Weighing Mode By pressing the touch screen area, select the SCALE appropriate mode to activate the differential Weighing. normal tape automatic tape automatic meter - Push touch area to change mode. - Select the target Tape Mode for the printing process. - Select the rate before starting the Differential Weighing process.
  • Page 57 TEXT SLOGAN TAPE SCALE SEALER WEIGHING PLATFORM XX.XX.XX ZEROING IN PROGRESS PLEASE WAIT... RATE DEPT INFO RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX The zeroing process will start, you have to wait the end of the zeroing process. TEXT SLOGAN TAPE...
  • Page 58 TEXT SLOGAN TAPE SCALE SEALER WEIGHING PLATFORM XX.XX.XX REMOVE ONE ITEM FROM WP PRESS ESCAPE TO EXIT INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX 30 g ESCAPE When you remove one item (Envelope or parcel) the weight of the removed item and associated rate is displayed on the screen.
  • Page 59: Operation With An External Scale

    Check if it is the last item to print. 3.3 Operation with an external scale The IJ 80/90/110 can be connected to an external Neopost scale to select the desired mail service. Place the letter to be weighed on the scale and select the mail service.
  • Page 60 - Print one label (press key on the scale) or PR IN T TAPE several labels (press key on the scale, and indicate FUNCTION the number of labels if connected to an SE37/57). When the scale and the machine are in the "department" mode, the open departments may be selected from the scale, provided that they are not protected by an access code in the machine.
  • Page 61: Entering Postage Value And Mail Processing

    ENTERING POSTAGE VALUE MAIL PROCESSING 4.1 Entering postage value 4.1.1 Manually Press key if a value different from zero is displayed and enter the postage value required, using the numeric keys. In case of error, press . When a dynamic scale is present, mode transport should be selected to print on envelope.
  • Page 62 USER... DISPL... RATE USER RATE USER RATE 1st CLASS 2nd CLASS 1st CLASS REC. 2nd CLASS REC. Spec. Del. 2500 Air Letter E.U. MORE HOME LOGIN - Select a rate configuration from both the user’s configuration and the configurations predefined by the supervisor, using arrows provides details on the MORE...
  • Page 63 MODIF RATE NAME USER RATE MAIL CLASS 1ST CLASS LETTER 1ST CLASS LETTER DESTINATION Inland SERVICES NO SERVICE ESCAPE Select the parameter (MAIL CLASS, DESTINATION or SERVI- CES) to be modified, by touching the area concerned: - If MAIL CLASS is selected: the list of available mail types appears.
  • Page 64: Mail Processing

    4.2 Mail processing 4.2.1 Envelopes with Autofeed Sealer (except batch mode) Place a stack of envelopes on the feed platform and press key START STOP START To stop the envelope feeding, press key again (or wait for STOP a few seconds until the machine stops automatically when there are no more envelopes to be processed).
  • Page 65: With The Feed Platform Alone

    4.2.3 With the feed platform alone START Press key to start the franking machine. Place one STOP envelope at a time on the platform, with its upper edge resting against the side guide and push the envelope towards the franking machine, until it is fed into the machine.
  • Page 66: Modification Of The Imprint

    MODIFICATION OF THE IMPRINT The imprint may be modified by selecting: - the date; - the slogan; - the mini die; - the print offset (for thick items). To allow a quicker access, the supervisor may store configurations in memories M1 to M9 (see section B, paragraph "Programming memories 1 to 9").
  • Page 67: Using Departments

    USING DEPARTMENTS - In order to use departments, the supervisor must have selected first the department mode (see section B, paragraph "Defining security"). - The machine is supplied with DEPT OFF. In order to use departments, select DEPT ON in supervisor mode. Total postage used and a number of pieces may be assigned to a department selected from a list, as described below.
  • Page 68 - Departments sharing the same access pin code make up a group. When you have entered the access pin code once, you will not be prompted to enter the pin code again within the same group. - The last department selected will be proposed by default when operation is resumed after a standby period or after the machine power-up.
  • Page 69: Operation With An External Scale

    OPERATION WITH AN EXTERNAL SCALE The IJ 80/90/110 can be connected to an external Neopost scale to select the desired mail service. Place the letter to be weighed on the scale and select the mail service. The scale display will indicate the corresponding price.
  • Page 70: Server Recrediting

    10. SERVER RECREDITING 10.1 Remote credit setting Credit may be purchased from Post Office, using the Server re- setting system, in units of local currency, minimum and maximum defined by the server. The default maximum credit limit will be set at 1000 units of local currency unless you request a higher or lower limit.
  • Page 71 - Enter the Server Pin code and press INFO RECREDIT AMOUNT OLD VALUE: 1000 NEW VALUE: ESCAPE - Enter the amount in units of local currency to be added and press You will be asked confirmation by Press for 1000 units of local currency. The machine will connect to the Server.
  • Page 72: Application For A New Server Pin

    10.2 Application for a new Server PIN If you lose or forget your Server PIN you must apply for a new PIN in writing on your company headed paper. If you find your old Server PIN at a later date, it must be destroyed immediately.
  • Page 73: Online Services

    3. Low Credit Warning Level (RCB only) ..An early warning to ensure that enough credit is held in your RCB account. 11. ONLINE SERVICES Refer to your online services user's guide. Server recrediting 4130161A/B 29/03/2007 ORIG0008-73...
  • Page 74: Pc Connection For Mailmanager (Pc Mail Accounting)

    12. PC CONNECTION MAILMANAGER (PC MAIL ACCOUNTING) The Franking machine is connected to a PC incorporating a Mail Accounting software, MailManager, which compiles the franking data sent by the franking machine. When switching on the franking machine, MailManager is automatically activated on the PC and the following screen is displayed: PC DEPT NUM PC DEPT CODE...
  • Page 75 Be aware that the PC should be on and MailManager open before the franking machine is switched on. The postal service, department number and franking type (label or envelope) can be selected from the scale. In case of a connection problem between the franking machine and the PC, the franking machine will display the following mes- sage: ERROR...
  • Page 76 4130161A/B 29/03/2007 ORIG0008-76...
  • Page 77: Section B: Advanced Functions

    SECTION B: ADVANCED FUNCTIONS FURTHER FUNCTIONS ............ 79 Mode 1.1.1 Pass through (SEAL ONLY, NO POSTAGE) mode 1.1.2 Message mode 1.1.3 Dating mode 1.1.4 Postage Paid Imprint mode (optional) Franking machine general configuration Configuration of the main screen display JOB MEMORY SAVING ........... 84 Storing in user memory "0"...
  • Page 78 4.14 Programming memories 1 to 9 4.15 Text modification 4.16 PC connection Recovery Mode 4.17 Exiting the supervisor mode 4130161A/B 29/03/2007 ORIG0008-78...
  • Page 79: Further Functions

    FURTHER FUNCTIONS 1.1 Mode - To select the MODE menu, touch the postage value area; the screen below will appear: DATE PRINT ... NORMAL PASS THROUGH MESSAGE MESSAGE DATER PPI 1 PPI 2 HOME LOGIN - Select an option using keys or by pressing directly the numeric key corresponding to the selection.
  • Page 80: Message Mode

    (see the following paragraph "Batch registers"). 1.1.4 Postage Paid Imprint mode (optional) After acceptance from Post Office, you are able to produce PPI1 or PPI2 with your IJ 80/90/110. This functionality needs to be loaded by the service engineer during installation.
  • Page 81: Franking Machine General Configuration

    TEXT SLOGAN TAPE SCALE SEALER XX.XX.XX INFO RATE DEPT RATE RATE 1 TOI XXXXXX DEPT 1 MARKETING BTO XXXXX 30 g MENU JOBS LOGIN It is possible to use the batch registers to count items processed in this mode (see the following paragraph "Batch registers"). 1.2 Franking machine general configuration The following parameters may be set up: - the language,...
  • Page 82: Configuration Of The Main Screen Display

    - Select the options required by touching them; - Validate the whole configuration by pressing 1.3 Configuration of the main screen display This mode is also accessible in User and Supervisor mode. In the main screen, the "INFO" area may display from 3 to 5 items and has a dynamic build up.
  • Page 83 - To suppress an item, select the line concerned and touch - To confirm, press on It is useful to select DESCENDING so the amount of postage in your meter is always displayed on the main menu. Abbreviations table ASCENDING ......TOT TOTAL ITEMS .......
  • Page 84: Job Memory Saving

    JOB MEMORY SAVING 2.1 Storing in user memory "0" After selections have been made (postage value, advertisement slogan, mail class die, moistening, shift, etc.) it is possible to take a “photograph” of the machine status. To do so, press key , then ;...
  • Page 85 - Select a job using keys or by pressing directly the numeric key (from ) corresponding to the selection. - To confirm, press on Memories 1 to 9 are preprogrammed by the supervisor - see paragraph "Programming memories 1 to 9" in this section.
  • Page 86: Report Printing

    REPORT PRINTING Various reports (or statements) may be printed on a printer, on labels, or sent to a PC. 3.1 Operating mode: - From the main screen press on key , and select MENU REPORTS using keys or by pressing directly the numeric key corresponding to the selection.
  • Page 87: Batch Registers

    - Press to select the label, printer or PC: PRINTER PRINTER LABELS PRINTER is displayed. Then, simply press LABELS, PRINTER or PC. - Press : the report will be automatically printed out PRINT (press if there is more than one page). NEXT In the label mode, make sure that there are labels in the label dispenser.
  • Page 88 The batch register is referred to in the meter STATUS report (subtotal and subtotal of items; see paragrah "Meter report"). The batch register is useful for counting the total number of pieces and postage printed when doing presort mail. Each of these registers may be reset (zeroed) separately by pressing the key;...
  • Page 89: Supervisor Mode

    SUPERVISOR MODE Under this mode, the Supervisor can access all the machine functions, except postage printing. The scrolling procedure from screen to screen is the same as in the user mode, except that the supervisor mode includes a number of extra configuration function keys.
  • Page 90 The main menu in the supervisor mode will appear: MENUS USER SETUP USER SETUP SUPERVISOR SETUP DISPLAY SETUP DEPARTMENTS RATE PRINTING INKER SERVICING REPORTS HOME LOGOUT CLEAN then (by pressing MENUS INK INFORMATION POSTAL SERVICES RECREDIT SERVICES HOME LOGOUT CLEAN The mini-message "SUP"...
  • Page 91 GENERALITIES A number of menus or selection keys can only be accessed in the supervisor mode: - the function used to modify for instance names MODIFY (departments, memory, advertisement, etc.) or status (slogan, or mini die), - the function designed to select a default value, DEFLT - the key designed to do a backspace in the alphanumeric...
  • Page 92 When pressing key , the following screen is DEFLT displayed: FRAC... SLOGAN MINI DIE NO SLOGAN FLAG RECYCLE ✔ FIRST CLASS FIRST CLASS AIR MAIL SEASONS GREETINGS HOME LOGOUT MODIFY DEFLT To set an advertisement slogan "ACTIVE", select it in the previous screen and press .
  • Page 93: User Setup

    4.2 User setup When pressing "USER SETUP" the screen below appears: USER SETUP DISPL... RATE LANGUAGE ENGLISH FRANCAIS BUZZER ON ERR ON KEY CONTRAST INSERTER HOME HOME LOGIN Select the language, the buzzer function and the contrast simply by touching keys and press to validate all the selections.
  • Page 94: Security

    4.3.1 Security After selecting “SECURITY” in the main supervisor menu, the menu below will be displayed: SECURITY 1234 USER PIN NO NORMAL LOCKED MACHINE STATUS HIGH VAL THRESLD 123456 PC ABSENT MODE ACTIVE LOCKED ESCAPE where: - USER PIN NO : is used to define the user access code (4 digits).
  • Page 95: Time

    DEFINING THE HIGH VALUE THRESHOLD In the "SECURITY" screen, after selecting the "HIGH VAL THRESLD" menu, the below screen will be displayed: HIGH VALUE THRESHOLD OLD VALUE : 1455 NEW VALUE : ESCAPE Simply enter the new value, using the numeric keypad (with no point or comma, e.g.: 99000 corresponds to 99.000).
  • Page 96: Timeout

    4.3.3 Timeout After selecting "TIME OUT" in the main supervisor menu, the screen below is displayed: TIMEOUT (SEC) 0015 0015 START(10 - 9999) 0005 STOP (1 - 9999) 0005 STANDBY (1 - 9999) 0120 0120 SLEEP (30 - 9999) 0240 0240 ESCAPE The next delays are determined by the supervisor (between 0 and...
  • Page 97: Load Rate Table

    4.3.4 Load rate table - Select the menu "LOAD RATE TABLE" in the main supervisor menu. - Insert the memory card into the reader, on the right side of the machine. - Press to initiate the downloading operation. INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL...
  • Page 98: Ds Tests

    4.3.5 DS tests This function can only be used at the technical department’s request. 4.3.6 Touchscreen calibration By selecting "TOUCHSCREEN CALIBRATION" in supervisor setup screen, the calibration input box is displayed: INFO Touchscreen Calibration Aim the targets with a fine pen Touch the screen to begin Touch the screen;...
  • Page 99: Serial Port Setup

    4.3.7 Serial port setup This menu allows to define which peripheric is connected to a port. When selecting "SERIAL PORT SETUP", the following is displayed: SERIAL PORT SETUP SCANNER PORT1 PORT2 SCALE PORT3 NOT ACTIVE PORT4 ESCAPE - When touching a selection (SCANNER FOR EXAMPLE), a list of the possible peripherics is displayed.
  • Page 100: Departments

    4.5 Departments After selecting "DEPARTMENT" in the main supervisor menu, the following menu is displayed: DEPARTMENTS PRINT... REPOR... DEPT MODE ON MARKETING OPEN DIRECTION CLOSED DESIGN OPEN DESIGN OPEN RESEARCH OPEN CLOSED FACTORY OPEN LOGOUT HOME MODIFY SETUP After selecting a department using keys by pressing directly the numeric key corresponding to the selection), when pressing key from the above screen,...
  • Page 101 - close a department (CLOSED), - unlock an automatically locked department: lock out occurs if more than 8 attempts have been made to access this department with a wrong pin code. The department name will disappear in user mode from the menu selection when locked out. - choose a name (12 characters), - choose a department number (8 digits only when a scale is not interfaced, 4 digits with a scale),...
  • Page 102: Printing Inker Servicing

    - with 0000 code for all departments opened by the supervisor, - with names from D1 to D49 corresponding to n° 1 to 49 for IJ 80, and from D1 to D199 corresponding to n° 1 to 199 for IJ 90 and IJ 110.
  • Page 103: Reports

    - Load short labels (in preference) and select ; the PRINT machine prints a test impression: In order to adjust the alignment, select the letter corresponding to the straightest vertical line (letter F in the above example), then press to confirm. Irrespective of the selection, the test impression remains unchanged.
  • Page 104: Ink Information

    Select "DEPT SETUP REPORT" and press DEPT SETUP REPORT DATE 10-24-00 DIE N XXX YYYYYY NAME STATUS PIN CODE Accounting OPEN 0621 Marketing OPEN 6969 OPEN 1445 CLOSED 0221 Bookshop OPEN 0018 CLOSED 0277 Car park CLOSED 2012 4.8 Ink information Select "INK INFORMATION"...
  • Page 105: Postal Services

    HEADSET INK TANK 100% CONSUMED : XX% COLOR : RED STATUS : NORMAL FIRST DATE USED : 01-01-2004 MENU 4.9 Postal services The telephone number of Post Office credit re-setting centre is stored in the franking machine. This is used when you want to purchase credit.
  • Page 106 CONNECTION SETUP PREFIX 09063420342 TELEPHONE NO 123456 LOW CREDIT THRESLD ESCAPE To add or to modify a number, touch the area concerned and enter a number using the numeric keys. Confirm with It may be necessary to enter a pause between the outside line digit and the new telephone number: add a "...
  • Page 107: Online Services

    Simply enter the new value, using the numeric keypad (with no point or comma, e.g.: 99000 corresponds to 99.000). When the postage is below the low postage threshold value, a message will be prompted in the main menu. 4.10 Online services See the "Online services"...
  • Page 108 SLOGAN MODIF NOT ACTIVE ACTIVE STATUS MARKETING NAME NUMBER ESCAPE LOAD - Modify NAME, or insert the memory card into the reader, on the right side of the machine and press to initiate the LOAD downloading operation. INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL...
  • Page 109: Rate Configuration

    4.12 Rate configuration To set a predefined rate configuration as a default parameter, see paragraph 4.1 "Enabling the supervisor mode" in this section. To modify the name (except for "user rate") or the characteristics of a predefined rate configuration, the procedure is the same as in the user mode, followed by pressing .
  • Page 110: Programming Memories 1 To 9

    - Press on key , the screen below appears: HIGH ACCURACY SETUP HIGH ACCURACY ESCAPE - Enable (or disable) the function, touching and confirm with 4.14 Programming memories 1 to 9 Up to 9 configurations may be stored into memories 1 to 9. - From the main menu, make all the required selections on the machine (amount, department, text, slogan, moistening, etc., verifying that they are active);...
  • Page 111 - Select a memory using arrows or by entering its number. - In order to assign a name to the memory, press key MODIFY instead of MEMORY SETUP DIRECTION NAME DIRECTION NUMBER ESCAPE To modify the NAME of memory, touch the NAME area to have access to the alphanumerical entry screen (see next paragraph).
  • Page 112 INFO CONFIRM OVERWRITING OF JOB MEMORY X ESCAPE - To validate, press ; the screen displays: INFO DEPARTMENT IN JOB MEMORY: YES OR NO - press to validate the department previously selected. You will keep a photograph of the machine status before returning to the initial screen.
  • Page 113: Text Modification

    4.15 Text modification - From the menu select the text to be modified, select the text area: ENTER NAME AND PRESS OK 12 CHARS MAX SPACE ESCAPE allows to access to the following screen: ENTER NAME AND PRESS OK 12 CHARS MAX MARKETI_10_ SPACE ESCAPE...
  • Page 114: Pc Connection Recovery Mode

    4.16 PC connection Recovery Mode In case of a connection problem between the franking machine and the PC, the PC connection recovery mode enables the franking machine to store in memory the partial franking data and to transmit them to the PC as soon as the connection is re- established.
  • Page 115 USER ... SUPERV. SETUP DISPL... SECURITY SECURITY TIME TIMEOUT LOAD RATE TABLE DYNAMIC SCALE TESTS TOUCHSCREEN CALIBRATION SERIAL PORT SETUP HOME LOGOUT - Scroll down to “PC ABSENT MODE” and select “ACTIVE”: SECURITY 1234 USER PIN NO NORMAL LOCKED MACHINE STATUS HIGH VAL THRESLD 123456 PC ABSENT MODE...
  • Page 116: Exiting The Supervisor Mode

    4.17 Exiting the supervisor mode To deactivate the supervisor mode, select the key from LOGOUT the supervisor menu (return to the main menu) or press key which will set the machine to the sleep mode. Supervisor Mode 4130161A/B 29/03/2007 ORIG0008-116...
  • Page 117: Section C: Maintenance Advice

    SECTION C: MAINTENANCE ADVICE TROUBLE SHOOTING ........... 119 Misfeed 1.1.1 In the standard automatic feeder 1.1.2 In the mixed-mail feeder 1.1.3 In the franking machine 1.1.4 In the dynamic scale Machine and feeder problems Dynamic scale problems GENERAL MAINTENANCE ..........126 Replacement of the brush and moistening sponges 126 Mixed-mail feeder Cleaning of the rollers...
  • Page 118 4130161A/B 29/03/2007 ORIG0008-118...
  • Page 119: Trouble Shooting

    TROUBLE SHOOTING 1.1 Misfeed 1.1.1 In the standard automatic feeder - Open the feeder cover. - Unlock the conveyor. Press back on the central blue button then lift the conveyor. - Remove the misfed envelopes. - Press the conveyor to put it in place again. - Shut the cover.
  • Page 120 When more free space is required to facilitate the access to the machine, you may shift the whole machine table sideways by lifting the tab under the handle in direction (2). - With handle open, push lever underneath in an upwards direction and pull the drawer open.
  • Page 121: In The Dynamic Scale

    1.1.4 In the dynamic scale In the event of a jam under the conveyor: - Open the cover of the dynamic scale; - Press the handle on the left side in order to raise the conveyor; jammed envelope - Remove the envelope jammed; - Release the handle to restore the conveyor to its correct position;...
  • Page 122: Machine And Feeder Problems

    1.2 Machine and feeder problems PROBLEM SOLUTION The machine cannot get Check the power cord and the started. connection. The printer does not operate - Is it switched on? Is it connected? (optional with I/O board). - Is the printer mode selected in the SETUP menu? The feeder does not - Make sure that it is properly...
  • Page 123 PROBLEM SOLUTION Poor printing quality. - See paragraph "Cleaning the printhead". - Make sure that the side drawer is properly closed. Envelopes are stained. - Make sure that the side drawer is properly closed. - Clean rollers (see “General maintenance” section) and the table.
  • Page 124 PROBLEM SOLUTION Envelopes are not properly - Fan the envelopes (see fed or are double fed. "Envelope feeding"). - Bevel the edge of envelope stack (“Envelope feeding” page 37). - With the standard feeder, make sure that the feeder A position is selected for thin items.
  • Page 125: Dynamic Scale Problems

    1.3 Dynamic scale problems MESSAGE SOLUTION S105 Oversize sensor error. Clear and clean See below window under dynamic scale unjam handle. window oversize sensor Trouble shooting 125 4130161A/B 29/03/2007 ORIG0008-125...
  • Page 126: General Maintenance

    GENERAL MAINTENANCE 2.1 Replacement of the brush and moistening sponges - Switch off the franking machine. - Separate the feeder from the franking machine. - Unlock the conveyor (central blue button) and lift it. - To remove the brush, raise it and lightly pull it. - Install new brush by snapping the clips onto the brush holder.
  • Page 127: Mixed-Mail Feeder

    2.2 Mixed-mail feeder Replacing (or cleaning) the moistening ramp and the filter - Switch the machine off. - Pull the handle in the forward direction, in order to release the cover. handle filter moistening ramp - In order to remove the moistening ramp, straighten it and pull it slightly upwards.
  • Page 128 - In order to put the moistening pathway back in its place, insert the left end under the table (1), then lower the moistening ramp (2) and snap it on. - To remove the filter, slightly pull it upwards: To clean the filter, rinse it with water. The filter needs to be cleaned once a week if sealing is used.
  • Page 129: Cleaning Of The Rollers

    2.3 Cleaning of the rollers Shift the machine table sideways by releasing handle (see paragraph 1.1.3 "In the franking machine" in this section). rollers Clean the rollers with a damp cloth. General Maintenance 129 4130161A/B 29/03/2007 ORIG0008-129...
  • Page 130: Cleaning The Printhead

    2.4 Cleaning the printhead In case of poor printing quality: - Press key , in order to run a cleaning cycle for the CLEAN printhead, when the printing quality is getting poor or if the machine has remained unused for several days. - If it is not enough, remove the printhead (see paragraph "Ink tank and printhead"...
  • Page 131: Replacing The Envelope Pressure Units (Dynamic Scale)

    2.5 Replacing the envelope pressure units (dynamic scale) - Squeeze (1) the pressure unit at the position indicated and pull (2). - Insert the new pressure unit and drive it home. envelope pressure units Squeeze here the envelope pressure unit to remove it General Maintenance 131 4130161A/B...
  • Page 132: Removal Of The Postage Meter

    2.6 Removal of the postage meter - Switch off the franking machine. - Open the cover. - Hold the handle and pull it upwards. General Maintenance 4130161A/B 29/03/2007 ORIG0008-132...
  • Page 133: Touchscreen Precautions

    2.7 Touchscreen precautions - Do not pile up the products nor put any heavy thing on it. - Do not give any shock or vibration to the product and not drop - Do not apply water, organic solvent or chemicals such as acid and alkali to the product.
  • Page 134: Specifications

    • Speed: - IJ 80 in weighing mode* ..: up to 6000 items/hour - IJ 80 not in weighing mode* ..: up to 11000 items/hour - IJ 90 in weighing mode* ..: up to 7200 items/hour - IJ 90 not in weighing mode* ..: up to 13200 items/hour - IJ 110 in weighing mode* ..
  • Page 135 • Envelopes dimensions and weights Standard High perf. feeder feeder Min. length 140 mm 127 mm Max. length 330 mm 381 mm Min. width 90 mm 90 mm Max. width 260 mm 305 mm Moistening max thickness 8 mm 10 mm Flap min.
  • Page 136 • Operating conditions - Ambient temperature ..: 5 to 40 °C - Relative humidity ....: 15 to 80 % with no condensation • Storage of labels: It is recommended at room temperature (25 °C) and 50 % relative humidity.
  • Page 137 FURTHER ASSISTANCE Contact Neopost for further assistance if you have problems in operating the machine: Tel: Fax: Contacting Neopost 137 4130161A/B 29/03/2007 ORIG0008-137...
  • Page 138: Index

    INDEX Entering postage value 61 Abbreviations table 83 Envelopes Access code 50 Advertisement slogan change 66 feeding mixed-mail feeder 39 standard automatic feeder 37 moistening Batch mode 54 Mixed-mail feeder 46 Batch Registers 87 Standard automatic feeder 45 Brush replacement 126 Processing 64 External pc remote control 69 External scale 59, 61, 69...
  • Page 139 Imprint 66 ON/OFF switch 15 Ink information 104 Online services 73 Ink tank 16 Ink tank replacement 30 Inker Pass through (Seal only) 79 Replacement 30 Pass through mode 79 Inserter 48 PIN code 50 Installation 20 Postage meter 16 dynamic scale 25 Postage meter removal 132 feed platform 20...
  • Page 140 Security 94 Serial port setup 99 Server max amount 70 min amount 70 new PIN 72 recrediting 70 Server recrediting 70 Specifications 134 Sponges replacement 126 Supervisor mode 89 Exiting 116 Supervisor setup 93 Text modification 113 Thickness adjustment 16, 38 Time 95 Timeout 96 Timeout setting 96...
  • Page 141 IJ-80/90/110 FRANKING MACHINE USER' S GUIDE 4130161A/C ORIG0007-01 14/08/2009...
  • Page 142 Products presented in this guide are conform to requirements of directives nbr 73/23/CEE and 89/336/CEE (Europe only). Neopost has implemented a program for the recycling of worn franking machines and ma- chines at the end of their lifetime. Contribute in...
  • Page 143 4130161A/C ORIG0007-04 14/08/2009...

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