Neopost IJ 80 User Manual
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Neopost IJ 80 User Manual

Mailing machine
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INTRODUCTION
Congratulations on choosing the Neopost IJ 80/90/110 mailing
machine. The IJ 80/90/110 is the result of the expertise and
innovative capabilities of a worldwide Neopost group. Using ink
jet technology, it will integrate into your working environment to
enhance your mail processing operation.
The IJ 80/90/110 has many capabilities that will be important to
your business:
As well as being productive (up to 250 letters per minute for
machine only, and up to 125 letters per minute in dynamic scale
mode), the IJ 80/90/110 is designed to be a user friendly
machine that can fit into any working environment with its innovative,
contemporary design, simple user settings and very low noise
level. The high volume capacity sealed ink system makes it easy
and safe to handle. The user interface includes the ability to
program up to 10 frequently used jobs.
The IJ 80/90/110 is adaptable and as such can handle many
different types of mail. The optional feeder can be used to
process, in a continuous cycle, items of different sizes (ranging
from postcards to large flats in portrait format) and thick items (up
to 16 mm; 5/8 inch), with automatic imprint shift. For mail items
thicker than 5/8" or packages, adhesive labels can be
automatically dispensed.
The IJ 80/90/110 is connectable. It can exchange data with
Neopost scales printers and PC's in order to provide optimal mail
processing and reporting.
Finally, the IJ 80/90/110 is a unique communication tool for your
company. Its high quality printing combined with its integrated
library of advertising messages, mail class dies and free format
text will provide you with the tools to enhance your company's
image and the impact of your mail.
You will soon discover for yourself that the IJ 80/90/110 is the
ultimate in quality and productivity.
1
4128511G/B
04/04/2007
ORIG0062-1

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  • Page 1 You will soon discover for yourself that the IJ 80/90/110 is the ultimate in quality and productivity. 4128511G/B...
  • Page 2 WARNING! Do not remove any secured covers or attempt to repair the IJ 80/90/ 110, there are no user serviceable parts contained and the IJ 80/90/ 110 product is licensed for use under the conditions of the Post Office. This license is issued subject to the product being secure at all times.

  • Page 3: Table Of Contents

    1.2.2 Installation with the feed platform ....18 1.2.3 Installation of the standard automatic feeder (optional: available on IJ 80 only) ....19 1.2.4 Installation of the mixed-mail feeder (optional) ..20 1.2.5 Installation of the dynamic scale (optional) ..23 1.2.6...
  • Page 4 1.6 Envelope moistening ..........43 1.6.1 Standard automatic feeder ......43 1.6.2 Mixed-mail feeder .......... 44 1.7 Operation with an inserter ........46 2. SECURITY FEATURE ............48 3. USING A SCALE ..............49 3.1 Using a dynamic scale ..........51 3.1.1 Dynamic weighing OFF mode ......
  • Page 5 ® 8. DIGITAL POSTAGE-ON-CALL CONNECTION ....70 8.1 Adding Postage ............. 70 8.2 Clearing a PO lockout ..........71 8.3 Completing an interrupted add postage transaction ... 72 9. ONLINE SERVICES ............. 72 SECTION B: ADVANCED FUNCTIONS ..... 73 1. ADDITIONAL FUNCTIONS ..........75 1.1 Mailing machine general configuration ....
  • Page 6 4.3.4 Load rate table ..........95 4.3.5 DS tests ............96 4.3.6 Touchscreen calibration ........96 4.3.7 Serial port setup ..........97 4.4 Display setup ............98 4.5 Departments ............98 4.6 Printing inker servicing ......... 101 4.7 Reports ..............102 4.8 Ink information ............
  • Page 7 2.4 Cleaning the printhead .......... 128 2.5 Replacing the envelope pressure units (dynamic scale) ............ 129 2.6 Removal of the postage meter ......130 2.7 Touchscreen precautions ........130 SECTION D: MAINTAINING YOUR DIGITAL ® POSTAGE-ON-CALL ACCOUNT ....131 1. DIGITAL POSTAGE-ON-CALL .......... 133 2.
  • Page 8 4128511G/B 04/04/2007 ORIG0062-8...

  • Page 9: Getting Started

    GETTING STARTED 1 Switch on the machine; 2 Enter your PIN number using the numeric keys and validate by pressing (see "Access Pin Code" for initial access code); 3 Enter the postage print value using the numeric keys; 4 Place an envelope on the feed platform; START 5 Press STOP...
  • Page 10 Special icons in the user's guide Signals an essential piece of information that cannot be missed. Signals an important issue. Indicates an interesting idea or special function. Illustration through an example. According to the machine configuration, the menu lists may change. 4128511G/B 04/04/2007 ORIG0062-10...

  • Page 11: Section A: Basic Functions

    1.2.1 Preparation of the mailing machine 1.2.2 Installation with the feed platform 1.2.3 Installation of the standard automatic feeder (optional: available on IJ 80 only) 1.2.4 Installation of the mixed-mail feeder (optional) 1.2.5 Installation of the dynamic scale (optional) 1.2.6 Connections at the rear of the unit 1.2.7...
  • Page 12 Operation with an external weighing platform 3.2.1 Standard Mode 3.2.2 Differential Weighing Mode Manual weight entry mode Operation with an external scale ENTERING POSTAGE VALUES AND MAIL PROCESSING ..............61 Entering postage values 4.1.1 Manually 4.1.2 With an external scale 4.1.3 With a dynamic scale Mail processing...

  • Page 13: Product Overview

    PRODUCT OVERVIEW 1.1 Overview 1.1.1 External view (mailing machine and optional standard automatic feeder) accessories pre-cut ON/OFF modem memory documentation label switch connector card storage dispenser (rear) (rear) reader cover cover removable adjustable front conveyor tactile table keyboard rear side guide graphic guide...

  • Page 14: Internal View With Optional Standard Automatic Feeder

    1.1.2 Internal view with optional standard automatic feeder blue button for removable conveyor release postage water bottle device tank printhead meter label dispenser flap 2 positions thickness adjustment (blue button): Thickness adjustment positions: (left): up to 8 mm (3/8 inch) (right): from 8 to 16 mm (3/8 to 5/8 inch) without the dynamic scale and from 8 to 12 mm (3/8 to 1/2 inch) with the dynamic scale Product overview...

  • Page 15: Mixed-Mail Feeder (Optional)

    1.1.3 Mixed-mail feeder (optional) tightening knob water anti-skew bottle levers sensor cover large front small and conveyor cover envelope guide medium release side guide envelope handle side guide Product overview 4128511G/B 04/04/2007 ORIG0062-15...

  • Page 16: Tactile Screen And Keyboard

    1.1.4 Tactile screen and keyboard user to select dynamic to select postage definable precut label scale sealing value parameter mail class warning advertisement date message SLOGAN MAIL D LOW CREDIT LABEL SCALE SEALER XX-XX-XX INFO RATE DEPT MARKETING RATE NAME USER RATE BTO XXXXX WGH MAN...
  • Page 17 Key glossary: : locking and standby mode : return to main menu with default settings RESET : label mode selection : input value reset (including postage) START : switching on/off envelope or label feed STOP : numeric entry keys : validating a selection : return to previous menu with no validation ESCAPE : return to main menu with no validation (except...

  • Page 18: Installation

    1.2 Installation 1.2.1 Preparation of the mailing machine The mailing machine should be installed on a flat horizontal surface. Allow sufficient free space as follows: - above the machine to enable the opening of the covers, - at the rear for the machine cooling. With the O/I switch in the “...

  • Page 19: Installation Of The Standard Automatic Feeder (Optional: Available On Ij 80 Only)

    1.2.3 Installation of the standard automatic feeder (optional: available on IJ 80 only) - Align the feeder with the mailing machine; - Push the feeder towards the machine, taking care to keep the centering pin aligned as indicated; - Thread the feeder screw into the mailing machine. Then, using...

  • Page 20: Installation Of The Mixed-Mail Feeder (Optional)

    1.2.4 Installation of the mixed-mail feeder (optional) The mixed-mail feeder operates with an optical sensor next to the feed platform. Thus, it should not be installed in an area exposed to any excessive light source. - Align the feeder with the mailing machine; - Push the feeder towards the mailing machine (or the dynamic scale), taking care to keep the alignment using the centering pin;...
  • Page 21 When the whole assembly needs to be moved, the units should be separated: - Separate the units; - Disconnect the cables at the rear; - Remove the feeder water bottle; - Move the feeder to the edge of the table; Cont'd Product overview 4128511G/B...
  • Page 22 - Take the pipe under the unit and remove the plug (hold the pipe upwards so as not to get wet); pipe - Empty the water remaining in the feeder; - Insert the plug and put the pipe back in its place. Product overview 4128511G/B 04/04/2007...

  • Page 23: Installation Of The Dynamic Scale (Optional)

    1.2.5 Installation of the dynamic scale (optional) A system including a dynamic scale requires the use of a steady and rigid table, in order to prevent any weighing problem. Be sure not to install the machine in an area exposed to the sunlight or to excessive air drafts. - Align the dynamic scale with the mailing machine;...
  • Page 24 tightening knob centering pin (on the side) (gear) - Attach the feed platform to the feeder as indicated: Fully assembled configuration If the system needs to be shifted manually, the mailing machine, the dynamic scale, the feeder and the platform should be separated from one another.

  • Page 25: Connections At The Rear Of The Unit

    prevent damage to the dynamic scale, do not apply pressure on the dynamic scale tray. 1.2.6 Connections at the rear of the unit Connections at the rear of the mailing machine Modem Printer Port 2: Port 4: - PC - PC - Scanner - Scanner - Scale...
  • Page 26 Connections with a standard automatic feeder Once connected to the mailing machine, the feeder will automatically be switched on at the same time as the mailing machine. Mailing Feeder machine Feeder connection cable AC power outlet Connections with a standard automatic feeder and a dynamic scale Once connected, the mailing machine, the feeder and the dynamic scale will automatically be switched on at the same time.
  • Page 27 Connections with a mixed-mail feeder Mailing machine Mixed mail feeder power outlet The mixed-mail feeder remains energized (when connected to the power outlet) even if the mailing ma- chine is turned off. Connections with a mixed-mail feeder and a dynamic scale Once connected, the mailing machine, the dynamic scale will automatically be switched on at the same time.

  • Page 28: Ink Tank And Printhead

    1.2.7 Ink tank and printhead - When the message "ink low" is displayed, it is possible to continue to print; - When the message "ink very low" is displayed, it is possible to continue to print, but it is strongly recommended to replace the ink tank;...
  • Page 29 (1), then on the left hand side (2) in order to lock it; - Lower the blue lever and close the top cover; PRINTHEAD REPLACEMENT (IJ 80/90/110) The machine must be switched on. - Open the top cover and printhead cover: the printhead will move to the “replacement”...
  • Page 30 - Press on the front of the printhead in order to remove it; - Remove it; - Insert the new printhead; - Lock it in position by pinching the rear of the printhead; - Close the printhead cover and top cover (the printhead is automatically reset in the “protection”...

  • Page 31: Installation Of The Weighing Platform

    1.2.8 Installation of the Weighing Platform SERIAL PORTS The abbreviation WP indicates a Weighing Platform. The WP30 and the "Easyweigh" Weighing Platforms are compatible with the IJ 80/90/110 mailing systems. Connection compatibility: a Weighing platform can be connected on all serial ports. GEO CODE The "WP Setup"...
  • Page 32 MENU REPORTS WP SETUP INK INFORMATION HOME LOGOUT CLEAN - Select the "WP SETUP" menu: POSTAL SERVICES WP SETUP 4330411003411 430411003411 SERIAL NUMBER : 433483586 LICENCE NUMBER : 123456789 00345 11002 GEO CODE : RETAIL POSTAL ROUNDING MODE : CHANGE MODE : MANUAL ON EVENT CAPACITY :...
  • Page 33 Product overview 4128511G/B 04/04/2007 ORIG0062-33...

  • Page 34: Product Overview

    Altitude 40 ° 10511 10528 10528 10535 10542 10559 10566 10573 10580 10597 10603 10610 10627 10634 10641 41 ° 10498 10504 10511 10528 10535 10542 10559 10566 10573 10580 10597 10603 10610 10627 10627 42 ° 10481 10498 10498 10504 10511 10528...

  • Page 35: Envelope Feeding

    1.3 Envelope feeding 1.3.1 With the standard automatic feeder - Fan the envelopes to separate them, - Bevel the edge of the stack, - Place the envelopes on the feed platform, with their upper edge resting against the back of the feed platform, - Ensure that the envelopes are stacked along the side and front guides (see image below).
  • Page 36 - It is possible to adjust the feeder to accept a few large size envelopes (330 mm/13" approx.). - The guides may be retracted when required. - Do not mix moistening and non-moistening. - Arrange the mail according to the size (with the largest letters on the bottom of the stack).

  • Page 37: With A Mixed-Mail Feeder

    1.3.2 With a mixed-mail feeder - Fan the envelopes to separate them; - Place the envelopes on the feed platform, with their upper edge resting against the side guide; - Stack the envelopes properly along the front guide. Cover the sensor properly: Right: the sensor is covered Wrong: the sensor is not covered...
  • Page 38 Adjustment of the small and medium envelope side guide Most envelopes can be processed without side guides. The side guides need to be used if the stack of envelopes is not stable. - Pull the guide forward; - Turn the guide and let it drop; - To adjust the guide, allow a small gap between the guide and the envelopes.
  • Page 39 Adjustment of the large envelope guide - Pull the guide forward; - Place the stack of envelopes on the feeder platform; - To adjust the guide, allow it to rest against the envelopes without applying any pressure to the envelope stack. Positioning of nested envelopes (nested flaps) - Insert the nested flaps in the slot: Some envelope types should be placed with their flap...

  • Page 40: With Feed Platform Alone

    - It is possible to adjust the feeder to accept a portrait sized envelopes (maximum length: 330 mm/13"). - Envelopes of different thickness and size may be mixed together. - Maximum weight: 3 kg/6.6 lbs. - Maximum height of the stack: 190 mm/7.5". - Arrange the mail according to the size (with the largest size letters on the bottom of the stack).

  • Page 41: Label Feeding

    1.4 Label feeding - Open the flap (1) of the label dispenser. - Press the blue key (2) and insert the labels by stacking them at the bottom of the recess, with the peel off tab facing upwards and the side to be printed facing to the right, in the dispenser. - Release the button.

  • Page 42: Filling Of The Removable Water Bottle

    When there is no water left in the bottle, the feeder and the mailing machine can still be operated but envelope sealing cannot be done. For optimal operation of your system, please use Neopost sealing solution only. 1.5.1 Standard automatic feeder - Open the feeder cover.

  • Page 43: Mixed-Mail Feeder

    1.5.2 Mixed-mail feeder - Remove the bottle and turn it over. - Unscrew the cap. - Fill the bottle up to the limit marks. - Screw the cap back on again. - Put the bottle back in its place. - Shake the bottle gently once or twice in order to drive out the air and start the water flow.

  • Page 44: Mixed-Mail Feeder

    1.6.2 Mixed-mail feeder From the main menu, press the SEALER MODE key. The menu below will be displayed: SEALER MODE OPEN & CLOSED FLAPS SEALING OPEN & CLOSED FLAPS SEALING OPEN FLAPS SEALING SEAL ONLY, NO POSTAGE SEALING OFF POSTAL CARDS ONLY HOME LOGIN SETUP...
  • Page 45 (but not sealed). Both types of envelopes will be closed, sealed, but not printed. The symbol is displayed on the screen. - SEALING OFF: this mode is used to feed envelopes with sealed flaps or envelopes that are not to be sealed. The symbol is displayed on the screen.

  • Page 46: Operation With An Inserter

    Adjustment of the sealer From the previous screen, press the key, the screen SETUP below will appear: SEALER SETUP MOISTENING LEVEL SPEED REDUCED USUAL ESCAPE - Enter the new moistening value by pressing on the desired number; this value should range from 1 (minimum water level) to 5 (maximum water level);...
  • Page 47 Insert mode is only available with no feeder attached. - Select "ON" in the INSERTER MODE if the mailing machine is behind an inserter; - Press to confirm. In this case, the high performance automatic feeder and the START mailing machine operate continuously when the key is STOP START...

  • Page 48: Security Feature

    SECURITY FEATURE If the security feature is activated by the supervisor, the system will prompt you to enter 4 digit PIN number at power up or when pressing a key (if the system is in sleep mode). PIN NUMBER ? **** ESCAPE Department mode...

  • Page 49: Using A Scale

    USING A SCALE DEFAULT SCALE At the power on, you can select, in supervisor mode, the default Scale (Dynamic scale or WP in the case where both are connected), by pressing the touch area to access the "Scale SCALE setup" menu. DYN SCALE DEFAULT SCALE DISABLE...
  • Page 50 AVAILABLE SCALE OPTIONS In the main screen, press the key and the screen SCALE below will appear: WEIGHTING MODE DYNAMIC SCALE OFF DYNAMIC SCALE ON DYNAMIC SCALE BATCH WP STANDARD WP DIFFERENTIAL WEIGHTING MANUAL WEIGHT ENTRY HOME LOGIN Select the scale option (WP or Dynamic Scale). SCALE ICONS Dynamic Scale Weighing mode Dynamic Scale Batch mode...

  • Page 51: Using A Dynamic Scale

    3.1 Using a dynamic scale In the main screen, press the key and the screen SCALE below will appear: WEIGHTING MODE DYNAMIC SCALE OFF DYNAMIC SCALE ON DYNAMIC SCALE BATCH WP STANDARD WP DIFFERENTIAL WEIGHTING MANUAL WEIGHT ENTRY HOME LOGIN Select one of the 3 modes using the keys.

  • Page 52: Dynamic Batch Mode

    The user selects a postal product. Each mail piece is: - Transported (one by one) from the feeder to the dynamic scale, which sends the weight, the length, the over-size and the thickness to the rate calculator; - Printed by the mailing machine at the corresponding value, calculated by the rate calculator.
  • Page 53 SLO GAN M ENT ION LO W C RE DIT LABE L SC ALE SEALER XX-XX-XX O FF IN FO RATE D ES 753.190 R ATE NAM E USE R RA TE W GH MAN 3 0 lb 0 .8 oz M EN U JO BS L OG IN...

  • Page 54: Differential Weighing Mode

    3.2.2 Differential Weighing Mode By pressing the touch screen area, select the SCALE appropriate mode to activate the differential Weighing. normal tape automatic tape automatic meter - Push tactile area to change mode - Select the target Tape Mode for the printing process - Select the rate before starting the Differential Weighing process.
  • Page 55 AD DIE MAIL D ZEROING IN PROGRESS PLEASE WAIT ... LOW CREDIT LABEL SCALE SEALER XX-XX-XX RATE INFO RATE NAME RATE 1 DEPT MARKETING TOI XXXXXX BTO XXXXX The system will begin to set the WP platform to zero. Please wait until the zeroing process is complete before moving to the next step.
  • Page 56 REMOVE ONE ITEM FROM WP OR ADD ITEMS PRESS ESC TO EXIT LOW CREDIT XX-XX-XX INFO RATE DEPT MARKETING RATE NAME USER RATE BTO XXXXX WGH MAN 30 lb 0.8 oz TOI XXXXXX ESCAPE Remove one item at a time. The weight of the removed item and associated rate is displayed on the screen.
  • Page 57 REMOVE ONE ITEM FROM WP OR ADD ITEMS PRESS ESC TO EXIT LOW CREDIT XX-XX-XX INFO RATE DEPT MARKETING RATE NAME USER RATE BTO XXXXX WGH MAN 30 lb 0.8 oz TOI XXXXXX ESCAPE Repeat this operation until there is no weight on WP platform. LAST ITEM DO YOU WANT TO PRINT PRESS OK?

  • Page 58: Manual Weight Entry Mode

    3.3 Manual weight entry mode This function is used to count the price of the postage. The operator has to know the weight and the class of the piece. WEIGHING MODE DYNAMIC SCALE OFF DYNAMIC SCALE ON DYNAMIC SCALE BATCH WP STANDARD WP DIFFERENTIAL WEIGHTING WP PIECE COUNTING...
  • Page 59 MANUAL WEIGHT ENTRY NEW WEIGHT 10lb00..oz OLD VALUE : NEW VALUE : ESCAPE - Enter the new value corresponding to the weight of the mail. The value to enter is calculated in cent with 2 numbers after the coma (For example to get 30 lb.08 oz., enter 3008). - Touch .

  • Page 60: Operation With An External Scale

    3.4 Operation with an external scale The IJ 80/90/110 can be connected to an external Neopost scale to select the desired mail service. Place the letter to be weighed on the scale and select the mail service. The scale display will indicate the corresponding price.

  • Page 61: Entering Postage Values And Mail Processing

    ENTERING POSTAGE VALUES MAIL PROCESSING 4.1 Entering postage values 4.1.1 Manually Two modes are available to manually enter postage values. Correction mode: Used to adjust or correct a postage value to which postage has already been applied. The postage value must not exceed a maximum value defined by Canada Post Corporation.

  • Page 62: With A Dynamic Scale

    4.1.3 With a dynamic scale Do not lean on or disturb the system while it is processing in the dynamic weighing mode; it will affect the amount of postage applied to the mail. - From the main screen, press the key to select a SCALE mode (see section "Use of the dynamic scale"), using the...
  • Page 63 To modify a configuration: The USER RATE 0 configuration may be modified by the user. Other configurations should be modified by the supervisor. Select a predefined rate configuration, close to that desired. Once it is modified, this configuration becomes the USER RATE (the predefined configuration selected first remains unchanged).

  • Page 64: Mail Processing

    - If DESTINATION is selected: the list of available destinations appears. Select the desired destination and confirm by pressing - If SERVICES is selected: the list of mnemonics of the associated services appears. - Press , in order to display the list of proposed services for the mail type and destination already selected.

  • Page 65: Envelopes With Dynamic Scale In Batch Mode

    If the selected Mail Class has a postal code dependant destination, perform the following steps: - Select ZIP as the destination in the rate selection screen; - Put a stack of envelopes with same destination postal code on the feeder; START - When is pressed, the mailing machine will ask for...

  • Page 66: Printing Labels

    - Place one envelope at a time on the platform, with its upper edge resting against the back guide and push the envelope towards the mailing machine, until it is fed into the machine. START - To stop the envelope feeding, press the key again.

  • Page 67: Modification Of The Imprint

    MODIFICATION OF THE IMPRINT The imprint may be modified by allowing you to change: - the date; - the slogan; - the mail class die; - the print offset (for thick items). mini-die bar-code meter serial number NE 016 2000055 000006 qBATx 1026...
  • Page 68 Whenever the system is switched on or when resuming operation following a standby period, the system restores the default values defined by the supervisor (advertisement, text, etc.). Slogans and mail class dies: The mail class dies and standard slogans are already loaded in the machine;...

  • Page 69: Using Departments

    USING DEPARTMENTS - In order to use departments, the supervisor must first select the department mode (see section B, paragraph "Defining security"). - The system is supplied with DEPT OFF. In order to use departments, select DEPT ON in supervisor mode. Total postage used and a number of pieces of mail may be assigned to a department selected from a list, as described below.

  • Page 70: Digital Postage-On-Call Connection

    8.1 Adding Postage Postage may be purchased from the Post Office, using the ® Neopost Digital Postage-On-Call (Digital POC) system. Connect one end of the telephone link cable to the Modem Socket ) at the rear of the machine and the other end to an adjacent analog telephone line outlet.

  • Page 71: Clearing A Po Lockout

    8.2 Clearing a PO lockout Canada Post regulations require that your meter must be audited at regular intervals. The IJ 80/90/110 meter has an internal timer that tracks your reset activity. After two months without adding postage, a PO LOCKOUT message is displayed and postage printing is disabled.

  • Page 72: Completing An Interrupted Add Postage Transaction

    8.3 Completing an interrupted add postage transaction If an Add Postage transaction is accidentally interrupted before the transfer has been completed, an error message is displayed. - Select the POSTAL SERVICES menu, then select CREDIT; - Press to automatically finish the incomplete transaction. ONLINE SERVICES Refer to your online services user's guide.

  • Page 73: Section B: Advanced Functions

    SECTION B: ADVANCED FUNCTIONS ADDITIONAL FUNCTIONS ..........75 Mailing machine general configuration Mode 1.2.1 Pass through (seal only, no postage) mode 1.2.2 Dating mode Configuration of the main screen display JOB MEMORY SAVING ........... 79 Storing in user memory "0" Recalling saved jobs REPORT PRINTING ............
  • Page 74 4.12 Rate configuration 4.13 Dynamic scale high accuracy configuration mode 4.14 Programming memories 1 to 9 4.15 PC connection Recovery Mode 4.16 Exiting the supervisor mode 4128511G/B 04/04/2007 ORIG0062-74...

  • Page 75: Additional Functions

    ADDITIONAL FUNCTIONS 1.1 Mailing machine general configuration The following parameters may be set up: - language, - buzzer, activated in case of error and/or when pressing a key, - display screen contrast, - inserter mode. - In the main screen press the key, and select USER MENU SETUP function using the...

  • Page 76: Mode

    1.2 Mode - To select the MODE menu, touch the postage value area; the screen below will appear: DATE PRINT ... NORMAL REDATE PASS THROUGH MESSAGE DATER HOME LOGIN - Select an option using the keys or by pressing the numeric key corresponding to the selection. - To confirm, press 1.2.1 Pass through (seal only, no postage) mode This function is designed so that the system only functions as a...

  • Page 77: Configuration Of The Main Screen Display

    1.3 Configuration of the main screen display This mode is also accessible in User and Supervisor mode. In the main screen, the "INFO" area may display from 3 to 5 items and has a dynamic build up. From the main screen, touch INFO, the following screen will appear: USER...
  • Page 78 Abbreviations table ASCENDING ......TOT TOTAL ITEMS ....... TOI POSTAL ITEMS..... POI DEPT NAME ......DEPT DEPT TOTE ......DTO DEPT ITEMS ......DIT JOB MEMORY NAME .... JOB BATCH TOTE ......BTO BATCH ITEMS....... BIT PASS THRU ITEMS ....PTH MESSAGE ITEMS ....

  • Page 79: Job Memory Saving

    JOB MEMORY SAVING 2.1 Storing in user memory "0" After all required selections have been made to process a specific job request (postage value, advertisement slogan, mail class die, moistening, shift, etc.) it is possible to save this job request for future use. To do so, press , then ;...
  • Page 80 - Select a job using the keys or by pressing the numeric key (from ) corresponding to the selection. - To confirm, press Memories 1 to 9 are preprogrammed by the supervisor - see paragraph "Programming memories 1 to 9" in the supervisor mode section.

  • Page 81: Report Printing

    REPORT PRINTING Various reports (or statements) may be printed on a printer, on labels, or sent to a PC. 3.1 Selecting the report type - From the main screen press the key , and select MENU REPORTS using the keys or by pressing directly the numeric key corresponding to the selection.

  • Page 82: Batch Registers

    - Press to select the label, roll tape or printer (if a PRINTER printer is connected to the machine): PRINTER LABELS is displayed. Then, press LABELS, ROLL TAPE PRINTER or PRINTER. - Press : the report will be automatically printed out. PRINT Press if there is more than one page.

  • Page 83: Automatic Call List

    The batch register is useful for counting the total number of pieces and postage printed when doing presort mail. Each of these registers may be reset (zeroed) separately by pressing the key; the screen will appear: RESET BATCH REGISTERS PRINTED ON : LABEL ITEMS ITEMS...

  • Page 84: Active Feature List

    3.4 Active Feature List - Select the ACTIVE FEATURE LIST tab to view report data: ACTIVE FEATURE LIST FEATURE END VALIDITY DATE AND TIME DIFFERENTIAL WEIGHTING MM/DD/YYYY HH:MM ESCAPE This menu is used to display the features that are activated in the system and the amount of time these features are valid.

  • Page 85: Activity Error List

    - Select to view the reference data: REFERENCE DATA MODULE SW PART NB PCB PART NB BASE BOARD 4132243U-A PPPPPPPCISSSSSS METER BOARD 4127511Q-B PPPPPPPCISSSSSS RATE NOT AVAILABLE NOT AVAILABLE ESCAPE PREV NEXT 3.6 Activity Error List - Select the ACTIVITY ERROR LIST tab to view the report data: ACTIVITY ERROR LIST Last reset date : 12/01/1990 00 : 00...
  • Page 86 This table can be uploaded to OLS server; at the end of the call, if no error occurred during the log upload, the table will be deleted. The table can be deleted by user on the report screen after confirmation. - Touch RESET INFO...

  • Page 87: Activity History Report

    3.7 Activity History Report - Select the ACTIVITY HISTORY REPORT tab to view report data: ACTIVITY HISTORY # # T REASON CALL CALL DATE AND TIME M STATISTICS UPLOAD MM/DD/YYYY HH:MM CX M STATISTICS UPLOAD MM/DD/YYYY HH:MM OK A GENERIC MM/DD/YYYY HH:MM CM A GENERIC MM/DD/YYYY HH:MM OK...

  • Page 88: Supervisor Mode

    SUPERVISOR MODE In this mode, the Supervisor can access all of the system functions, except postage printing. The scrolling procedure from screen to screen is the same as in the user mode, except that the supervisor mode includes a number of extra configuration function keys. By definition, the supervisor has free access to all the departments and as such he is not prompted by the machine to enter any code after the Supervisor PIN has been entered.
  • Page 89 From the main screen press on the key. The main menu MENU in the supervisor mode will then appear: MENU USER SET UP SUPERV. SETUP DISPLAY SETUP RECREDIT SERVICES DEPARTMENTS RATE PRINTING INKER SERVICING HOME LOGOUT CLEAN then (by pressing MENU REPORTS WP SETUP...
  • Page 90 ADDITIONAL FUNCTIONS AVAILABLE SUPERVISOR MODE A number of menus or selection keys can only be accessed in the supervisor mode: - The function is used to modify configuration options MODIFY such as department, advertisements, slogans, memory, mini die configuration, etc. - The function is designed to select and change a DEFLT...

  • Page 91: User Setup (In Supervisor Mode)

    When pressing the key, the following screen is DEFLT displayed: To activate an advertisement slogan, select the slogan and press . The following screen will then appear: MODIFY ✔ SLOGAN MODIF NOT ACTIVE ACTIVE STATUS MARKETING NAME NUMBER EXIT ESCAPE LOAD Select by simply touching...

  • Page 92: Supervisor Setup

    Select the language, the buzzer function and the contrast simply by touching keys and pressing to validate all the selections. 4.3 Supervisor setup When selecting the "SUPERVISOR SETUP" function (after entering in supervisor mode), the screen below appears: USER ... DISPL...
  • Page 93 - USER PIN NO : is used to define the user access code (4 digits). Note: '0000' = free access - MACHINE STATUS : becomes “LOCKED" when the maximum number of pin code attempts is reached. - PC ABSENT MODE : when active, it will allow the machine to process mailing connected to a PC managing mailing accounts, even if a...

  • Page 94: Time

    4.3.2 Time After selecting the "TIME" function in the main supervisor menu, the screen below will appear: TIME SETUP (HHMM 0000 to 2400) OLD VALUE : 1455 NEW VALUE : ESCAPE - To set the time, simply enter the new value, using the numeric keys (max + 3 hours).

  • Page 95: Load Rate Table

    The time delays are determined by the supervisor (between 0 and 3600 seconds, with increments of 1 second) and are expressed in seconds: - START: the waiting time for the first document with the transport motor in operation (this is not settable with an autofeed attached). - STOP: time-out before the machine stops after the last document is processed.

  • Page 96: Ds Tests

    INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL 4.3.5 DS tests This function should only be used at the technical department’s request. 4.3.6 Touchscreen calibration By selecting the "TOUCHSCREEN CALIBRATION" function in supervisor setup screen, the calibration input box below will appear: INFO Touchscreen Calibration...

  • Page 97: Serial Port Setup

    Touch the screen; then four crosses will be displayed (one by one) like this: Touch the crosses; the following screen will appear (if not, try again): INFO Calibration was Successful Touch the screen to continue Touch the screen to come back to the main supervisor menu. 4.3.7 Serial port setup This menu allows you to define which peripheral is connected to a port.

  • Page 98: Display Setup

    SERIAL PORT SETUP SCANNER PORT1 SCANNER PORT2 ROLL ROLL PORT3 SCALE SCALE PORT4 ESCAPE - When touching a selection (SCANNER FOR EXAMPLE), a list of the possible peripherals is displayed. - Select a peripheral using the keys or numeric key. - Confirm with - Repeat this operation on the remaining ports if required.
  • Page 99 - With 0000 code for all departments opened by the supervisor, - With names from D1 to D49 corresponding to numbers 1 to 49 for IJ 80, and from D1 to D199 corresponding to n° 1 to 199 for IJ 90 and IJ 110.
  • Page 100 press the key from the above screen, the following menu MODIFY will appear: DEPARTMENT MODIF OPEN CLOSED LOCKED STATUS DEPT DEPT NAME MARKETING901 MARKETING9012 MARKETING901 DEPT NUMBER 12345678 DEPT PIN 1234 1234 1234 ESCAPE RESET Then, simply by touching the desired function, the supervisor may: - create a department (OPEN), - close a department (CLOSED), - unlock an automatically locked department: lock out occurs if...

  • Page 101: Printing Inker Servicing

    DEPARTMENT SETUP DEPARTMENT ESCAPE RESET Then, press the key and press to confirm. RESET 4.6 Printing inker servicing - From the main menu, select the "PRINTING INKER SERVICING" function; the following screen will appear: POSTA... PRINTING INKER DEPAR... ALIGN. Click on Print, Select the appropriate letter And click OK to validate.

  • Page 102: Reports

    In order to adjust the alignment, select the letter corresponding to the straightest vertical line (letter F in the above example), then press to confirm. Printing inking servicing is required every time a new printhead is installed. 4.7 Reports After selecting the "REPORTS" function in the main supervisor menu, the following menu is displayed: DEPAR..

  • Page 103: Ink Information

    Select "DEPT SETUP REPORT" and press DEPT SETUP REPORT DATE 10-24-00 DIE N XXX YYYYYY NAME STATUS PIN CODE Accounting OPEN 0621 Marketing OPEN 6969 OPEN 1445 CLOSED 0221 Bookshop OPEN 0018 CLOSED 0277 Car park CLOSED 2012 4.8 Ink information To view ink information, select "INK INFORMATION"...

  • Page 104: Postal Services

    4.9 Postal services The telephone number for the modem connection to the Digital ® Postage-On-Call (Digital POC) credit re-setting center is stored in the mailing machine. This is used when you want to purchase postage. Modification of the telephone number is possible by selecting the "POSTAL SERVICES"...
  • Page 105 To add or to modify a number, touch the desired function and enter a number using the numeric keys. Confirm by pressing It may be necessary to enter a pause between the outside line digit and the new telephone number: add a " - " character after the prefix.
  • Page 106 AUDIT Post regulations require that your meter must be audited at regular intervals. The IJ 80/90/110 meter has an internal timer that tracks your reset activity. After two months without adding pos- tage, a PO LOCKOUT message is displayed and can be cleared by performing a Clear Lockout transaction.

  • Page 107: Online Services

    4.10 Online services See the "Online services" guide. 4.11 Downloading an advertisement slogan or a mini die The selection process for downloading an advertisement slogan or a mini die is the same. - From the main menu, select the "SLOGAN" function; the following screen will appear: FRAC...

  • Page 108: Rate Configuration

    - Modify NAME, or insert the memory card into the reader, on the right side of the machine and press to initiate the LOAD downloading operation. INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL - Press - The downloaded slogan is now accessible in the SLOGAN menu in user mode.

  • Page 109: Dynamic Scale High Accuracy Configuration Mode

    To modify the name (except for "user rate") or the characteristics of a predefined rate configuration, the procedure is the same as in the user mode, followed by pressing . Then the screen displays: STORE STORE RATE CONFIGURATION ? Then, press 4.13 Dynamic scale high accuracy configuration mode The "high accuracy"...

  • Page 110: Programming Memories 1 To 9

    HIGH ACCURACY SETUP HIGH ACCURACY ESCAPE - Enable (or disable) the function by touching and confirm your selection by pressing 4.14 Programming memories 1 to 9 Up to 9 configurations may be stored into memory. - From the main menu, make all the required selections (amount, department, text, slogan, moistening, etc., verifying that they are active);...
  • Page 111 - Select a job using the keys or by entering its number. - In order to assign a name to the memory, press the MODIFY instead of MEMORY SETUP DIRECTION NAME NUMBER ESCAPE To modify the NAME job type, touch the NAME area to have access to the alphanumerical entry screen (see next paragraph).

  • Page 112: Pc Connection Recovery Mode

    INFO CONFIRM OVERWRITING OF JOB MEMORY X ESCAPE - To confirm, press ; the screen will then display the following (if the departments are "ON"): INFO DEPARTMENT IN JOB MEMORY: YES OR NO - Press to confirm the department previously selected. You will keep a photograph of the machine status before returning to the initial screen.
  • Page 113 This data will show the total amount franked and the total number of items without distinguishing postal services used. To switch the system to Recovery Mode (PC absent mode) After the M261 error code message, the following screen will show: PIN NUMBER ? **** ESCAPE...

  • Page 114: Exiting The Supervisor Mode

    - Scroll down to “PC ABSENT MODE” and select “ACTIVE”: SECURITY 1234 USER PIN # NORMAL LOCKED MACHINE STATUS HIGH VAL THRESLD 123456 PC ABSENT MODE ACTIVE LOCKED ESCAPE - Press You are now ready to frank items in PC connection recovery mode.

  • Page 115: Section C: Maintenance Advice

    SECTION C: MAINTENANCE ADVICE TROUBLE SHOOTING ........... 117 Misfeeds 1.1.1 In the standard automatic feeder 1.1.2 In the mixed-mail feeder 1.1.3 In the mailing machine 1.1.4 In the dynamic scale Machine and feeder problems Problem dynamic scale GENERAL MAINTENANCE ..........124 Replacement of the brush and moistening sponges Mixed-mail feeder...
  • Page 116 4128511G/B 04/04/2007 ORIG0062-116...

  • Page 117: Trouble Shooting

    TROUBLE SHOOTING 1.1 Misfeeds 1.1.1 In the standard automatic feeder - Open the feeder cover. - Unlock the conveyor. Press back on the central blue button then lift the conveyor. - Remove the misfed envelopes. - Press the conveyor to put it in place again. - Shut the cover.
  • Page 118 When more free space is required to facilitate access to the machine, you may shift the whole machine base sideways by lifting the tab under the handle in direction (2). - With the handle open, push the lever underneath in an upwards direction and pull the drawer open.

  • Page 119: In The Dynamic Scale

    1.1.4 In the dynamic scale In the event of a jam under the conveyor: - Open the cover of the dynamic scale; - Press the handle on the left side in order to raise the conveyor; jammed envelope - Remove the jammed envelope; - Release the handle to restore the conveyor to its position;...

  • Page 120: Machine And Feeder Problems

    1.2 Machine and feeder problems PROBLEM SOLUTION The machine will not start. Check the power cord and the power connection. The printer does not - Is the printer switched on? Is the operate. printer connected? - Is the printer mode selected in the SETUP menu? The feeder does not - Make sure that it is properly...
  • Page 121 PROBLEM SOLUTION Poor printing quality. - See paragraph "Cleaning the printhead". - Make sure that the side drawer is properly closed. Envelopes are stained. - Make sure that the side drawer is properly closed. - Clean the rollers (see “General maintenance”...
  • Page 122 PROBLEM SOLUTION Envelopes are not feeding - Fan the envelopes (see properly. "Envelope feeding"). - Bevel the edge of envelope stack (“Envelope feeding” page 35). - With the standard feeder, make sure that feeder position A is selected for thin items. - With the mixed-mail feeder, make sure that the inserter mode is not selected.

  • Page 123: Problem Dynamic Scale

    1.3 Problem dynamic scale MESSAGE SOLUTION S105 Oversize sensor error. Clear and clean See below window under dynamic scale unjam handle. window oversize sensor Trouble shooting 123 4128511G/B 04/04/2007 ORIG0062-123...

  • Page 124: General Maintenance

    GENERAL MAINTENANCE 2.1 Replacement of the brush and moistening sponges Brusches - Switch off the mailing machine. - Separate the feeder from the mailing machine. - Unlock the conveyor (central blue button) and lift it. - To remove the brush, raise it and pull lightly it. - Install a new brush by snapping the clips onto the brush holder.

  • Page 125: Mixed-Mail Feeder

    2.2 Mixed-mail feeder Replacing (or cleaning) the moistening ramp and the filter - Switch the machine off. - Pull the handle in the forward direction, in order to release the cover. handle filter moistening ramp - In order to remove the moistening ramp, straighten it and pull it slightly upwards.
  • Page 126 - In order to put the moistening pathway back in its place, insert the left end under the table (1), then lower the moistening ramp (2) and snap it on. - To remove the filter, carefully pull it upwards: To clean the filter, rinse it with water. The filter needs to be cleaned once a week if sealing is used.

  • Page 127: Cleaning Of The Rollers

    2.3 Cleaning of the rollers Shift the machine table sideways by releasing the handle (see paragraph 1.1.3 "In the mailing machine" in this section). rollers Clean the rollers with a damp cloth. General Maintenance 127 4128511G/B 04/04/2007 ORIG0062-127...

  • Page 128: Cleaning The Printhead

    2.4 Cleaning the printhead In case of poor printing quality: - Press the key then the key, in order to run a MENU CLEAN cleaning cycle for the printhead, when the printing quality is getting poor or if the machine has remained unused for several days.

  • Page 129: Replacing The Envelope Pressure Units (Dynamic Scale)

    2.5 Replacing the envelope pressure units (dynamic scale) - Squeeze (1) the pressure unit at the position indicated and pull (2). - Insert the new pressure unit and drive it home. envelope pressure units Squeeze here the envelope pressure unit to remove it General Maintenance 129 4128511G/B...

  • Page 130: Removal Of The Postage Meter

    2.6 Removal of the postage meter - Switch off the mailing machine. - Open the cover. - Hold the handle on the meter and pull it upwards. 2.7 Touchscreen precautions - Do not leave heavy items on the face on the touch screen. - Do not subject the system to any form of shock or vibration.

  • Page 131: Section D: Maintaining Your Digital Postage-On-Call

    SECTION D: MAINTAINING YOUR DIGITAL ® POSTAGE-ON-CALL ACCOUNT DIGITAL POSTAGE-ON-CALL ........133 ACCOUNT NUMBER ............133 ACCOUNT BALANCE ............. 133 STATEMENTS ..............134 POST OFFICE REGULATIONS ........134 DIGITAL POSTAGE-ON-CALL DEPOSIT OPTIONS ..134 4128511G/B 04/04/2007 ORIG0062-131...
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  • Page 133: Digital Postage-On-Call

    Digital Postage-On-Call is a prepaid service and there must be funds in your Digital Postage-On-Call account in order to add postage to your meter. After using the Neopost Digital Postage- On-Call system to add postage to your meter, your account decreases by the amount of the postage plus any applicable Digital POC transaction fees and taxes.

  • Page 134: Statements

    Make sure that your cheque is made payable to Digital Postage- On-Call and write your Digital POC account number on the cheque. Send your cheque via MAIL to: NEOPOST DIGITAL POSTAGE-ON-CALL 150 Steelcase Road W. Markham, ON L3R 3J9 Maintaining Your Account...

  • Page 135: Specifications

    • Speed: - IJ 80 in weighing mode* ..: up to 100 envelopes/minute - IJ 80 not in weighing mode* ..: up to 185 envelopes/minute - IJ 90 in weighing mode* ..: up to 120 envelopes/minute - IJ 90 not in weighing mode* ..: up to 220 envelopes/minute - IJ 110 in weighing mode* ..
  • Page 136 • Envelopes dimensions and weights Standard High perf. feeder feeder Min. length 140 mm / 5.5" 127 mm / 5" Max. length 330 mm / 13" 381 mm / 15" Min. width 90 mm / 3.5" 90 mm / 3.5" Max.
  • Page 137 • Operating conditions - Ambient temperature ..: 5 to 40 °C (41 to 104 °F) - Relative humidity ....: 15 to 80 % with no condensation • Storage of labels: It is recommended at room temperature (25 °C/77°F) and 50 % relative humidity.
  • Page 138 CONTACTING NEOPOST Neopost Canada 150 Steelcase Road W. Markham, ON L3R 3J9 Phone: 1-800 NEOPOST WEB : www.NEOPOST.CA Customer Service Helpdesk 1-800-661-0200 Call for technical support or to place a service call. Consumable Supplies Order Desk 1-800-661-0200 CUSTOMER DETAILS Die N°...

  • Page 139: Index

    INDEX Entering postage value 61 Abbreviations table 78 Envelopes Advertisement slogan change 67 Audit 106 feeding mixed-mail feeder 37 standard automatic feeder 35 moistening Batch mode 52 Mixed-mail feeder 44 Batch Registers 82, 83, 84, 85 Processing 64 Brush replacement 124 External scale 60, 61 External weighing platform 52 Cleaning of the rollers 127...
  • Page 140 Imprint 67 ON/OFF switch 13 Ink information 103 Online services 72 Ink tank 14 Ink tank replacement 28 Inker Pass through (Seal only) 76 Replacement 28 Pass through mode 76 Inserter 46 PO LOCKOUT 106 Installation 18 Postage meter 14 dynamic scale 23 Postage meter removal 130 feed platform 18...
  • Page 141 SEALING OPEN & CLOSED FLAPS SEALING 44 OPEN FLAPS SEALING 44 POSTAGE CARDS ONLY 45 SEAL ONLY, NO POSTAGE 44 SEALING OFF 45 Security 92 Serial port setup 97 Specifications 135 Sponges replacement 124 Supervisor mode 88 Exiting 114 Supervisor setup 92 Tactile screen 16 Thickness adjustment 14, 36 Time 94...
  • Page 142 4128511G/B 04/04/2007 ORIG0062-142...
  • Page 143 IJ-80/90/110 MAILING MACHINE USER'S GUIDE 4128511G/C ORIG0061-01 30/09/2009...

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