Lexmark X651de Service Manual page 66

7462
Error
code or
message
237.07 Paper jam around
external duplex
Source = External
duplex.
238.00 External duplex
sensor static jam
Source = External
duplex
238.01 Sensor (duplex input)
static jam
Source = External
duplex
238.02 Sensor (duplex exit)
static jam
Source = External
duplex
238.03 Sensor (duplex input)
static jam
Sensor (duplex exit)
static jam
Source = External
duplex
Service Manual
2-32
Error contents
Page may be jammed in
external duplex area.
Media remains on a sensor
within the external duplex
assembly during the warm up
sequence.
Media remains on the sensor
(duplex input) during the warm
up sequence.
Media remains on the sensor
(duplex exit) during the warm
up sequence.
Media remains on the sensor
(duplex input) and the sensor
(duplex exit) during the warm
up sequence.
Description/Action Possible repair actions
1. Remove all media present
in media path.
2. Check media for proper
installation.
3. Check for obstructions in
media path.
4. Ensure the external duplex
assembly is properly
installed.
5. Ensure the rear door of the
external duplex is fully
closed.
6. Ensure the external duplex
tray is fully closed.
7. Ensure the media tray 1 is
fully closed.
8. Check the lower option
drive (PTO) assembly for
damage.
9. Check all connections on
the external duplex
assembly.
10.Replace the external
duplex assembly if problem
remains.
1. Remove all media present
in media path.
2. Replace the external
duplex assembly if problem
remains.
Go to sensor (duplex input)
static jam service check.
See
"Sensor (duplex input)
lingering jam service check."
on page 2-140.
1. Remove all media present
in media path.
2. Go to sensor (duplex exit)
service check. See
"Sensor (duplex exit)
service check (external
duplex only)" on
page 2-110.
3. Replace the external
duplex assembly if problem
remains.
Go to sensor (duplex input)
static jam service check.
See
"Sensor (duplex input)
lingering jam service check."
on page 2-140.
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