Page 1 User's Guide July 2008 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2008 Lexmark International, Inc.
Page 3: Table Of Contents
Contents Safety information...13 Learning about the printer...15 Finding information about the printer...15 Printer configurations...16 Selecting a location for the printer...17 Basic functions of the scanner...17 Understanding the ADF and scanner glass...18 Understanding the printer control panel...19 Understanding the home screen...20 Using the touch-screen buttons...22 Additional printer setup...26 Installing internal options...26...
Page 4 Using an RJ11 adapter ... 61 Connecting directly to a telephone wall jack in Germany... 64 Connecting to a telephone ... 65 Connecting to an answering machine... 66 Connecting to a computer with a modem... 68 Setting the outgoing fax name and number... 69 Setting the date and time...
Page 5 Making transparencies... 93 Copying to letterhead... 94 Customizing copy settings...94 Copying from one size to another... 94 Making copies using paper from a selected tray ... 95 Copying a document that contains mixed paper sizes... 95 Copying on both sides of the paper (duplexing) ... 96 Reducing or enlarging copies ...
Page 6 Customizing e-mail settings...108 Adding e-mail subject and message information...108 Changing the output file type...108 Canceling an e-mail...109 Understanding e-mail options...109 Original Size ...109 Sides (Duplex) ...109 Orientation ...109 Binding ...109 E-mail Subject ...109 E-mail File Name...109 E-mail Message ...110 Resolution...110 Send As ...110 Content...110 Advanced Options...110...
Page 7 Improving fax quality...118 Holding and forwarding faxes...118 Holding faxes...118 Forwarding a fax ...119 Scanning to an FTP address...120 Scanning to an FTP address...120 Scanning to an FTP address using the keypad ...120 Scanning to an FTP address using a shortcut number...121 Scanning to an FTP address using the address book ...121 Creating shortcuts...121 Creating an FTP shortcut using the Embedded Web Server...121...
Page 8 Printing...129 Printing a document...129 Printing on specialty media...129 Tips on using letterhead...129 Tips on using transparencies...130 Tips on using envelopes...130 Tips on using labels...131 Tips on using card stock ...131 Printing confidential and other held jobs...132 Holding jobs in the printer ...132 Printing confidential and other held jobs from Windows ...133 Printing confidential and other held jobs from a Macintosh computer...133 Printing from a flash drive...134...
Page 9 Configure MP menu...155 Envelope Enhance...155 Substitute Size menu...155 Paper Texture menu ...156 Paper Weight menu...157 Paper Loading menu ...159 Custom Types menu...160 Custom Names menu...161 Custom Scan Sizes menu ...161 Custom Bin Names menu ...162 Universal Setup menu...162 Bin Setup menu ...163 Reports menu...164 Network/Ports menu...165 Active NIC menu...165...
Page 10 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving the printer to another location...260 Setting the printer up in a new location ...260 Shipping the printer ...261...
Page 11 Troubleshooting...266 Solving basic printer problems...266 Printer control panel display is blank or displays only diamonds...266 Solving printing problems...266 Multiple-language PDFs do not print...266 Error message about reading USB drive appears...266 Jobs do not print...267 Confidential and other held jobs do not print ...267 Job takes longer than expected to print ...268 Job prints from the wrong tray or on the wrong paper ...268 Incorrect characters print...268...
Page 12 Solving paper feed problems...281 Paper frequently jams ...281 Paper jam message remains after jam is cleared ...281 Page that jammed does not reprint after you clear the jam...281 Solving print quality problems...282 Isolating print quality problems...282 Blank pages...282 Characters have jagged or uneven edges ...283 Clipped images...283 Ghost images...283 Gray background ...284...
Page 13: Safety Information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 14 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
Page 15: Learning About The Printer
Follow the set of instructions for local, network, or wireless, depending on what you need. Help Description The Help gives you instructions for using the software. While in any Lexmark software program, click Help, Customer support Description Where to find (North America) Telephone support...
Page 16: Printer Configurations
E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed...
Page 17: Selecting A Location For The Printer
Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Page 18: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages.
Page 19: Understanding The Printer Control Panel
Understanding the printer control panel Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display. PQRS WXYZ Dial Pause • Press field, a Dial Pause is represented by a comma (,). •...
Page 20: Understanding The Home Screen
Item Description Start • Press • From the home screen, press • If pressed while a job is scanning, the button has no effect. Indicator light Indicates the printer status: • Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. •...
Page 21 Display item Description Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge.
Page 22: Using The Touch-Screen Buttons
Display item Cancel Jobs Using the touch-screen buttons Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown. Sample touch screen Button Function Home Returns to the home screen Scroll down Opens a drop-down list Function Opens the Cancel Jobs screen.
Page 23: Other Touch-Screen Buttons
Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons...
Page 24 Button Selected radio button Cancel Jobs Continue Cancel Select Function This is a selected radio button. The radio button is blue to show it is selected. Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: •...
Page 25 Features Feature Menu trail line: Menus Settings Copy Settings Number of Copies Attendance message alert Description A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus.
Page 26: Additional Printer Setup
Bar Code and Forms – IPDS and SCS/TNe – PrintCryption – PRESCRIBE • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 27: Accessing The System Board To Install Internal Options
Accessing the system board to install internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 28 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Memory card connector Lexmark Internal Solutions Port or printer hard disk connector Fax card connector Additional printer setup...
Page 29: Installing A Memory Card
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 30: Installing A Flash Memory Or Firmware Card
Push the memory card straight into the connector until it snaps into place. Replace the system board cover and close the system board door. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Page 31 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
Page 32: Installing An Internal Solutions Port
Replace the system board cover and close the system board door. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a #2 Phillips screwdriver.
Page 33 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Page 34 Remove the printer hard disk by pulling it upward to unseat the standoffs. Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. Additional printer setup...
Page 35 Remove the metal cover from the ISP opening. Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 36 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.
Page 37 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded.
Page 38: Installing A Printer Hard Disk
Replace the system board cover and close the system board door. Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Page 39 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Page 40 Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 41 Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Replace the system board cover and close the system board door. Additional printer setup...
Page 42: Installing A Fax Card
Installing a fax card Note: This task requires a #2 Phillips screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 43 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket. Additional printer setup...
Page 44: Attaching Cables
Insert the plug of the fax card interface cable into the receptacle of the system board. Replace the system board cover and close the system board door. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: •...
Page 45: Verifying Printer Setup
USB port Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 46: Printing A Network Setup Page
Touch Reports. Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 47: Updating Available Options In The Printer Driver
Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system. Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Page 48: Setting Up Wireless Printing
Click Driver, and then add any installed hardware options. Click OK. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications. Double-click Utilities, and then double-click Print Center or Printer Setup Utility. Select the printer, and then from the Printers menu, choose Show Info. From the pop-up menu, choose Installable Options.
Page 49: Installing The Printer On A Wireless Network (Windows)
Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. Connect the power cable, and then turn the printer on.
Page 50: Installing The Printer On A Wireless Network (Macintosh)
Click Wireless Network Attach. Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.
Page 51: Configure The Printer For Wireless Access
Connect the power cable, and then turn the power on. Enter the printer information Access the AirPort options. In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications.
Page 52: Configure Your Computer To Use The Printer Wirelessly
Select the type of security you use to protect your wireless network. Enter the security information necessary for the printer to join your wireless network. Click Submit. Open the AirPort application on your computer: In Mac OS X version 10.5 From the Apple menu, choose System Preferences.
Page 53: Installing The Printer On A Wired Network
In Mac OS X version 10.4 From the Go menu, choose Applications. Double-click Utilities. Locate and double-click Printer Setup Utility or Print Center. From the Printer List, choose Add. Select the printer from the list. Click Add. For AppleTalk printing: In Mac OS X version 10.5 From the Apple menu, choose System Preferences.
Page 54: For Macintosh Users
In Windows Vista Click In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP and earlier Click Start. Click Run. Type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software.
Page 55 Type the user password, and then click OK. All the necessary software is installed on the computer. Click Close when installation is complete. Add the printer: • For IP printing: In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print &...
Page 56: Changing Port Settings After Installing A New Network Internal Solutions Port
Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 57 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. Click OK, and then click Close. For Mac users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page.
Page 58: Setting Up Serial Printing
From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 59 Make any configuration changes necessary in the Add a New Port window. Click Add Port to finish adding the port. Make sure the box next to the selected printer model is checked. Select any other optional software you want to install, and then click Next. Click Finish to complete the printer software installation.
Page 60: Setting Up The Printer To Fax
Setting up the printer to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 61: Using An Rj11 Adapter
Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the telephone line adapter included in the box with the printer in some countries or regions. Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly.
Page 62 Connect your telecommunications equipment directly to the EXT port Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria •...
Page 63 To connect a telephone, an answering machine, or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Connect your telecommunications equipment directly to the EXT port Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly.
Page 64: Connecting Directly To A Telephone Wall Jack In Germany
There is a plug installed in the EXT port printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.
Page 65: Connecting To A Telephone
If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Page 66: Connecting To An Answering Machine
Connect one telephone cord to the LINE port Remove the protective plug from the EXT port Connect the other telephone cord to a telephone, and then plug it into the EXT port Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
Page 67 Connect one telephone cord into the LINE port jack. Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the answering machine. of the printer, and then plug it into an active telephone wall of the printer.
Page 68: Connecting To A Computer With A Modem
Connect a third telephone cord from the answering machine to the EXT port Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Make sure you have the following: •...
Page 69: Setting The Outgoing Fax Name And Number
Connect a second telephone cord from the telephone to the computer modem. Connect a third telephone cord from the computer modem to the EXT port Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser.
Page 70: Setting The Date And Time
Setting the date and time You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may have to reset the date and time. To set the date and time: Type the printer IP address into the address field of your Web browser.
Page 71: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Page 72: Loading The Standard Or Optional 250-Sheet Or 550-Sheet Tray
Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for loading paper.
Page 73 Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Notes: • Use the size indicators on the bottom of the tray to help position the guides. •...
Page 74 Without an optional StapleSmart II Finisher Single-sided printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. If necessary, adjust the paper guides to lightly touch the sides of the stack, and lock the length guide for the paper sizes indicated on the tray.
Page 75: Loading The 2000-Sheet Tray
Insert the tray. If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000-sheet tray Pull the tray out. Pull up and slide the width guide to the correct position for the paper size being loaded.
Page 76 Unlock the length guide. Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. Loading paper and specialty media...
Page 77 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed.
Page 78 Without an optional StapleSmart II Finisher Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. Insert the tray. With an optional StapleSmart II Finisher Duplex (two-sided) printing Loading paper and specialty media...
Page 79: Loading The Multipurpose Feeder
Loading the multipurpose feeder Pull down the multipurpose feeder door. Pull out the extension until it is fully extended. Slide the width guide to the far right. Loading paper and specialty media...
Page 80 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful not to scratch them. Load the paper or specialty media.
Page 81: Loading The Envelope Feeder
Without an optional StapleSmart Finisher Duplex (two-sided) printing Notes: • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Do not load or close a tray while a job is printing. • Load only one size and type of media at a time. •...
Page 82 Lift the envelope weight back toward the printer. Slide the width guide to the right. Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 83: Linking And Unlinking Trays
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. Adjust the width guide to lightly touch the edge of the paper stack. Lower the envelope weight to touch the paper stack. From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies.
Page 84: Assigning A Custom Paper Type Name
Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking the tray. Make sure the printer is on and Ready appears. From the home screen, touch Touch Paper Menu. Touch Paper Size/Type. Touch the paper type arrows for the desired tray until the correct custom type appears.
Page 85: Paper And Specialty Media Guidelines
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Page 86: Unacceptable Paper
For 60–176 g/m (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m short is recommended. Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 87: Using Recycled Paper And Other Office Papers
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 88: Supported Paper Sizes, Types, And Weights
The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications.
Page 89 Paper size Dimensions 138 x 210 mm Universal (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.) 148 x 182 mm (5.8 x 7.7 in.) up to 216 x 356 mm...
Page 90: Paper Types And Weights Supported By The Printer
Paper types and weights supported by the printer The printer engine supports 60–176 g/m paper weights. Paper type 250- or 550-sheet trays (standard or optional) Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy •...
Page 91 The Finisher supports 60–176 g/m Paper type Finisher standard bin (250 or 550 sheets) Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton • Recycled Card stock Envelopes Labels • Paper •...
Page 92: Copying
Copying Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 93: Copying Using The Scanner Glass
Change the copy settings as needed. Touch Copy It. Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears.
Page 94: Copying To Letterhead
Touch the arrows until Transparency appears. Touch Transparency, and then touch Continue. Touch Copy It. Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 95: Making Copies Using Paper From A Selected Tray
Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 96: Copying On Both Sides Of The Paper (Duplexing)
Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper. A document that contains letter- and legal-size pages needs to be copied. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 97: Adjusting Copy Quality
From the Scale area, touch the arrows to enlarge or reduce your copies. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Touch Copy It. Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 98: Placing Separator Sheets Between Copies
Touch Off if you do not want your copies collated. Touch Copy It. Placing separator sheets between copies Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 99: Creating A Custom Job (Job Build)
Touch Done. Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters.
Page 100: Job Interrupt
Job interrupt Job interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be On for this feature to function. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 101: Canceling A Copy Job
Touch the button containing the overlay you want to use. Touch Done. Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen.
Page 102: Scale
• If the type or size of paper that you want to copy onto is not loaded in one of the trays, touch Manual Feeder, and manually send the paper through the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, the printer scales each copy to fit loaded paper.
Page 103: Advanced Imaging
Paper Saver This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page.
Page 104: Improving Copy Quality
• Photograph—Use this setting when copying an original document that is a high-quality photograph or inkjet print. • Printed Image—Use this setting when copying halftone photographs, documents printed on a laser printer, or pages from a magazine or newspaper. Advanced Duplex This option controls whether the documents are one-sided or two-sided, what orientation your original documents have, and how your documents are bound.
Page 105: E-Mailing
E-mailing Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
Page 106: Configuring The E-Mail Settings
Configuring the e-mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 107: E-Mailing A Document
E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 108: Customizing E-Mail Settings
Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 109: Canceling An E-Mail
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
Page 110: E-Mail Message
E-mail Message This option lets you enter a message that will be sent with your scanned attachment. Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
Page 111: Faxing
Faxing Note: Fax capabilities may not be available on all printer models. Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards Sending a fax Sending a fax using the printer control panel Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 112: Sending A Fax Using The Computer
Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer. From your software program, click File From the Print window, select your printer, and then click Properties.
Page 113: Creating A Fax Destination Shortcut Using The Touch Screen
Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 114: Customizing Fax Settings
Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) Touch Search. Touch the name to add it to the “Fax to” list. Repeat steps 4 through 7 to enter additional addresses.
Page 115: Sending A Fax At A Scheduled Time
Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 116: Canceling An Outgoing Fax
Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
Page 117: Sides (Duplex)
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 118: Improving Fax Quality
Improving fax quality Question When should I use Text mode? When should I use Text/Photo mode? When should I use Photo mode? Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time.
Page 119: Forwarding A Fax
Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 120: Scanning To An Ftp Address
Scanning to an FTP address Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 121: Scanning To An Ftp Address Using A Shortcut Number
Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 122: Creating An Ftp Shortcut Using The Touch Screen
Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut.
Page 123: Send As
Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access •...
Page 124: Improving Ftp Quality
• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan. •...
Page 125: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 126: Scanning To A Flash Drive
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 127: Format Type
Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs •...
Page 128: Resolution
Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Sharpness, and Color Dropout before you scan the document.
Page 129: Printing
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 138 and “Storing paper” on page 87. Printing a document Load paper into a tray or feeder.
Page 130: Tips On Using Transparencies
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for letter-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 131: Tips On Using Labels
Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label applications. For more information, see “Ordering supplies” on page 256. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: •...
Page 132: Printing Confidential And Other Held Jobs
Job type Confidential Verify Reserve Repeat Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk • Bookmarks • Jobs not printed, which are called parked jobs Description When you send a Confidential print job to the printer, you must create a PIN from the computer.
Page 133: Printing Confidential And Other Held Jobs From Windows
Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. With a document open, click File Click Properties, Preferences, Options, or Setup.
Page 134: Printing From A Flash Drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com.
Page 135: Printing Information Pages
Touch the arrows if you want to increase the number of printed copies. Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files from the flash drive as held jobs.
Page 136: Canceling A Print Job From The Computer
Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users In Windows Vista: Click Click Control Panel. Click Hardware and Sound. Click Printers. Double-click the printer icon. Select the job to cancel. From the keyboard, press Delete.
Page 137 From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Printing...
Page 138: Clearing Jams
Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations •...
Page 139: Understanding Jam Numbers And Locations
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path. The following table lists the jams that can occur and the location of each jam: 6,7,8 Jam numbers Area...
Page 140 Push the release latch, and then open the front cover. Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. Clearing jams...
Page 141: 202 Paper Jam
Place the print cartridge aside. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 142: 230-239 Paper Jams
230–239 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Pull down the bottom rear door. Push the tab down. Remove the jammed paper. Close the bottom rear door. Insert the standard tray. Touch Continue.
Page 143: Paper Jams
240–249 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Remove any jammed paper, and then close the tray. Touch Continue. If the jam message persists, then pull out any optional trays. Remove the jammed paper, and then insert the trays. Touch Continue.
Page 144: 250 Paper Jam
250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 145: 260 Paper Jam
260 paper jam Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. Lift the envelope weight. Remove all envelopes. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside.
Page 146: 283 Staple Jams
283 staple jams Touch Status/Supplies to identify the location of the jam. Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Clearing jams...
Page 147 Use the metal tab to lift the staple guard, and then remove any loose staples. Close the staple guard. Press down on the staple guard until it snaps into place. Clearing jams...
Page 148: 290-294 Paper Jams
Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. 290–294 paper jams Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper. Close the ADF cover.
Page 149 Open the bottom ADF door, and then remove any jammed pages. Close the bottom ADF door and scanner cover. Touch Restart Job. Clearing jams...
Page 150: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight...
Page 151: Paper Menu
Paper menu Default Source menu Menu item Default Source Tray <x> MP Feeder Envelope Feeder Manual Paper Manual Env Paper Size/Type menu Menu item Tray <x> Size JIS B5 Letter Legal Executive Oficio Folio Statement Universal Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu.
Page 152 Menu item Tray <x> Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> MP Feeder Size JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope...
Page 153 Menu item MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Envelope Feeder Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Envelope Feeder Type...
Page 154 Menu item Manual Paper Size JIS B5 Letter Legal Executive Oficio Folio Statement Universal Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Manual Envelope Size 7 3/4 Envelope 9 Envelope...
Page 155: Configure Mp Menu
Configure MP menu Menu item Configure MP Cassette Manual First Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Envelope Enhance 1 (Least) 6 (Most) Substitute Size menu Menu item Substitute Size Statement/A5 Letter/A4 All Listed Description Determines when the printer selects paper from the multipurpose feeder Notes:...
Page 156: Paper Texture Menu
Paper Texture menu Menu item Plain Texture Smooth Normal Rough Card Stock Texture Smooth Normal Rough Transparency Texture Smooth Normal Rough Recycled Texture Smooth Normal Rough Labels Texture Smooth Normal Rough Vinyl Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture...
Page 157: Paper Weight Menu
Menu item Letterhead Texture Smooth Normal Rough Preprinted Texture Smooth Normal Rough Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Heavy Texture Smooth Normal Rough Rough Texture Smooth Normal Rough Custom <x> Texture Smooth Normal Rough Paper Weight menu Menu item Description Plain Weight...
Page 158 Menu item Description Transparency Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Recycled Weight Specifies the relative weight of the recycled paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 159: Paper Loading Menu
Menu item Description Light Weight Specifies the relative weight of the paper loaded in a specific tray Light Heavy Weight Specifies the relative weight of the paper loaded in a specific tray Heavy Rough Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 160: Custom Types Menu
Menu item Preprinted Loading Duplex Colored Loading Duplex Light Loading Duplex Heavy Loading Duplex Rough Loading Duplex Custom <x> Loading Duplex Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh.
Page 161: Custom Names Menu
Menu item Recycled Paper Card Stock Transparency Labels Vinyl Labels Envelope Custom Names menu Menu item Custom Name <x> <none> Custom Scan Sizes menu Menu item Custom Scan Size <x> Scan Size Name Width 3–14.17 inches (76–360 mm) Height 3–14.17 inches (76–360 mm) Orientation Landscape Portrait...
Page 162: Custom Bin Names Menu
Custom Bin Names menu Menu Item Standard Bin Bin 1 Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Page 163: Bin Setup Menu
Bin Setup menu Menu Item Output Bin Standard Bin Bin <x> Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Assign Type/Bin Plain Paper Bin Card Stock Bin Transparency Bin Recycled Bin Labels Bin Vinyl Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin...
Page 164: Reports Menu
TCP/IP address information Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print servers.
Page 165: Network/Ports Menu
Menu item NetWare Setup Page Print Fonts Print Directory Asset Report Network/Ports menu Active NIC menu Menu item Active NIC Auto <list of available network cards> Standard Network or Network <x> menus Note: Only active ports appear in this menu; all inactive ports are omitted. Menu item PCL SmartSwitch Description...
Page 166 Menu item PS SmartSwitch NPA Mode Auto Network Buffer Auto 3K to <maximum size allowed> Job Buffering Auto Description Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: •...
Page 167: Smtp Setup Menu
Menu item Mac Binary PS Auto Std Network Setup Reports or Network Reports Network Card TCP/IP IPv6 AppleTalk NetWare LexLink Net <x> Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink SMTP Setup menu Use the following menu to configure the SMTP server. Menu item Primary SMTP Gateway Primary SMTP Gateway Port...
Page 168: Network Reports Menu
Menu item SMTP Server Authentication No authentication required Login / Plain CRAM-MD5 Digest-MD5 NTLM Kerberos 5 Device-Initiated E-mail None Use Device SMTP Credentials User-Initiated E-mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E-mail address and Password Prompt User Device Userid Device password...
Page 169: Tcp/Ip Menu
Network/Ports Standard Network or Network <x> Menu item View Card Status Connected Disconnected View Card Speed Network Address Job Timeout 0-225 seconds Banner Page TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports Standard Network or Network <x>...
Page 170: Ipv6 Menu
Menu item Enable DHCP Enable RARP Enable BOOTP AutoIP Enable FTP/TFTP Enable HTTP Server WINS Server Address DNS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports Standard Network or Network <x>...
Page 171: Wireless Menu
Menu item Enable DHCPv6 Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports Network <x>...
Page 172: Netware Menu
Menu item View Address Set Zone <list of zones available on the network> NetWare menu This menu is available from the Network/Ports menu: Network/Ports Standard Network or Network <x> Menu item Activate View Login Name Print Mode Network Number Select SAP Frames Ethernet 802.2 Ethernet 802.3 Ethernet Type II...
Page 173: Standard Usb Menu
Network/Ports Standard Network or Network <x> Menu item Activate View Nickname Standard USB menu Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Std Network Setup or Net <x> Setup Description Activates LexLink support Note: Off is the factory default setting. Lets you view the assigned LexLink nickname Note: The LexLink nickname can be changed only from the Embedded Web Server.
Page 174 Menu item USB Buffer Disabled Auto 3K to <maximum size allowed> Job Buffering Auto Mac Binary PS Auto USB With ENA ENA Address ENA Netmask ENA Gateway Description Sets the size of the USB input buffer Notes: • Auto is the factory default setting. •...
Page 175: Parallel Menu
Parallel <x> menu This menu appears only if an optional parallel card is installed. Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Parallel Buffer Disabled Auto 3K to <max size allowed> Description Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes:...
Page 176 Menu item Job Buffering Auto Advanced Status Protocol Standard Fastbytes Honor Init Parallel Mode 2 Mac Binary PS Auto Description Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off setting does not buffer print jobs to the printer hard disk. •...
Page 177: Serial Menu
Menu item Parallel With ENA ENA Address ENA Netmask ENA Gateway Serial <x> menu This menu appears only if an optional serial card is installed. Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Description Sets the network address, netmask, or gateway information for an external print server that is attached to the printer using a parallel cable.
Page 178: Job Buffering
Menu item Serial Buffer Disabled Auto 3K to <maximum size allowed> Job Buffering Auto Serial Protocol DTR/DSR XON/XOFF XON/XOFF/DTR XON/XOFF/DTRDSR Robust XON Description Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering.
Page 179 Menu item Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Data Bits Parity Even None Ignore Honor DSR Description Specifies the rate at which data can be received through the serial port Notes: • 9600 is the factory default setting. •...
Page 180: Security Menu
Security menu Miscellaneous menu Menu item Panel Logins Login failures Failure time frame Lockout time Login timeout Remote Logins Login failures Failure time frame Lockout time Login timeout Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: •...
Page 181: Confidential Print Menu
Confidential Print menu Menu item Max Invalid PIN 2–10 Job Expiration 1 hour 4 hours 24 hours 1 week Disk Wiping menu Menu item Automatic Wiping Description Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting.
Page 182 Menu item Manual Wiping Start now Do not start now Automatic Method Single pass Multiple pass Manual Method Single pass Multiple pass Description Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs.
Page 183: Security Audit Log Menu
Menu item Scheduled Method Single pass Multiple pass Security Audit Log menu Menu item Export Log Delete Log Delete now Do not delete Configure Log Enable Audit Enable Remote Syslog Remote Syslog Facility Severity of events to log Set Date/Time menu Menu item View Date/Time Set Date/Time...
Page 184: Settings Menu
Menu item Observe DST Enable NTP Settings menu General Settings menu Menu item Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Description Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
Page 185: Quiet Mode
Menu item Eco-Mode Energy Energy/Paper Paper ADF Loaded Beep Enabled Disabled Quiet Mode Run Initial setup Description Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. •...
Page 186 Menu item Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Turkce Korean Custom Key <x> Accents/Symbols Tab Russian/Polish Tab Korean Tab Paper Sizes U.S. Metric Scan to PC Port Range <port range>...
Page 187: Displayed Information
Menu item Displayed Information Left side Right side Custom Text <x> <text entry> Black Toner Display When Supply Registers Early Warning Near End of Life End of Life Type of Message to Display Default Alternate Default Message <text entry> Alternate Message <text entry>...
Page 188 Menu item Home screen customization Change Language Copy Copy Shortcuts Fax Shortcuts E-mail E-mail Shortcuts FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Screen Brightness 20–100 One Page Copy...
Page 189 Menu item Output Lighting Standard Bin LED Normal/Standby Mode Bright Power Saver Bright Output Option Bin LEDs Normal/Standby Mode Bright Power Saver Bright Show Bookmarks Allow Background Removal Allow Custom Job Scans Scanner Jam Recovery Job level Page level Web Page Refresh Rate 30–300 Description Sets the amount of light from the standard bin or an optional...
Page 190 Menu item Contact Name Location Alarms Alarm Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout Disabled 5–255 Timeouts Standby Mode Disabled 2–240 Timeouts Power Saver Mode Disabled 2–240 Timeouts Screen Timeout 15–300 Description Specifies a contact name for the printer Note: The contact name will be stored on the Embedded Web Server.
Page 191 Menu item Timeouts Print Timeout Disabled 1–255 Timeouts Wait Timeout Disabled 15–65535 Print Recovery Auto Continue Disabled 5–255 Print Recovery Jam Recovery Auto Print Recovery Page Protect Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Notes:...
Page 192: Copy Settings Menu
Menu item Factory Defaults Do Not Restore Restore Now Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Description Returns the printer settings to the factory default settings Notes:...
Page 193: Print Page Borders
Menu item Paper Saver 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders Collate Staple Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x>...
Page 194: Transparency Separators
Menu item Transparency Separators Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> Manual Feeder Envelope Feeder Darkness 1–9 Output Bin Standard Bin Bin <x> Number of Copies Header/Footer Top left Top left Date/Time Page number Bates number Custom text Print on...
Page 195 Menu item Header/Footer Top middle Top middle Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Header/Footer Top right Top right Date/Time Page number Bates number Custom text Print on All pages First page only...
Page 196 Menu item Header/Footer Bottom middle Bottom middle Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Header/Footer Bottom right Bottom right Date/Time Page number Bates number Custom text Print on All pages First page only...
Page 197: Background Removal
Menu item Allow Save as Shortcut Background Removal -4 to +4 Auto Center Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge...
Page 198: Fax Settings Menu
Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Fax Cover Page Fax Cover Page Off by default On by default Never Use Always Use Include To field...
Page 199: Fax Send Settings
Menu item Memory Use All receive Mostly receive Equal Mostly sent All send Cancel Faxes Allow Don't Allow Caller ID DTMF Fax number masking From left From right Digits to mask 0–58 Fax Send Settings Menu item Resolution Standard Fine Super Fine Ultra Fine Description...
Page 200: Dial Prefix
Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Sides (Duplex) Long edge Short edge Content Text Text/Photo...
Page 201: Automatic Redial
Menu item Automatic Redial 0–9 Redial Frequency 1–200 Behind a PABX Enable ECM Enable Fax Scans Driver to fax Allow Save as Shortcut Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job scanning Scan Preview Background Removal -4 to +4 Description Specifies the number of times the printer tries to send the fax to a specified...
Page 202 Menu item Auto Center Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast Best for content 0–5 Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Enable Color Fax Scans On by default...
Page 203: Fax Receive Settings
Fax Receive Settings Menu item Enable Fax Receive Rings to Answer 1–25 Auto Reduction Paper Source Auto Tray <x> Multi-Purpose Feeder Output Bin Standard Bin Bin 1<x> Sides (Duplex) Fax Footer Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward...
Page 204 Menu item Block No Name Fax Banned Fax List Holding Faxes Held Fax Mode Always On Manual Scheduled Fax Holding Schedule Staple Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs...
Page 205 Menu item Log Output Bin Standard Bin Bin <x> Speaker Settings Menu item Speaker Mode Always Off On until Connected Always On Speaker Volume High Ringer Volume Distinctive Rings Menu item Single Ring Double Ring Triple Ring Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Page 206: Fax Resolution
Menu item Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) XPS (.xps) TIFF (.tif) Content Text Text/Photo Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 1–9 Orientation Portrait Landscape Description Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies SMTP server port information Note: 25 is the default SMTP gateway port.
Page 207: E-Mail Settings Menu
Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Use Multi-Page TIFF Enable Analog Receive E-mail Settings menu Menu item E-mail Server Setup...
Page 208 Menu item E-mail Server Setup Send me a copy Never appears On by default Off by default Always On E-mail Server Setup Max e-mail size 0–65535 KB E-mail Server Setup Size Error Message E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login...
Page 209 Menu item Color Gray Color Resolution Darkness 1–9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Sides (Duplex) Long edge...
Page 210: Scan Preview
Menu item JPEG Quality Best for content 5–90 E-mail images sent as Attachment Web Link Use Multi-Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin <x>...
Page 211 Menu item Allow Save as Shortcut Background Removal -4 to +4 Auto Center Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge...
Page 212: Ftp Settings Menu
Menu item Use cc:/bcc: FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2–1.6 Content Text/Photo Photograph Text Color Gray Color Resolution Darkness 1–9 Orientation Portrait Landscape Description Enables the use of the cc: and bcc: fields Note: Off is the factory default setting.
Page 213 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Sides (Duplex) Long edge Short edge JPEG Quality Best for content 5–90...
Page 214 Menu item Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin <x> FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning Scan Preview Allow Save as Shortcut...
Page 215: Flash Drive Menu
Menu item Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Flash Drive menu Scan Settings Menu item Format...
Page 216 Menu item PDF Version 1.2–1.6 Content Text/Photo Photograph Text Color Gray Color Resolution Darkness 1–9 Orientation Portrait Landscape Description Sets the version of the PDF file that will be scanned to USB Note: 1.5 is the factory default setting. Specifies the type of content that will be scanned to USB Notes: •...
Page 217 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Sides (Duplex) Long edge Short edge Photo JPEG Quality 5–90 JPEG Quality...
Page 218 Menu item Use Multi-Page TIFF Scan bit Depth 8 bit 1 bit Base File Name Custom Job scanning Scan Preview Background Removal -4 to +4 Auto Center Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255...
Page 219: Print Settings
Menu item Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Print Settings Menu item Copies Paper Source Tray <x> MP Feeder Manual Paper Manual Envelope Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Sides (Duplex) Staple Duplex Binding Long Edge Short Edge Description Creates a negative image of the original document...
Page 220 Menu item Orientation Auto Portrait Landscape N-up (pages/side) 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up N-up Border None Solid N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x>...
Page 221: Print Settings
Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting Print Area Normal Whole Page Description Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs.
Page 222: Job Accounting
Menu item Download Target Flash Disk Job Accounting Resource Save Description Sets the storage location for downloads Notes: • RAM is the factory default setting. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off.
Page 223: Finishing Menu
Menu item Print All Order Alphabetically Newest First Oldest First Finishing menu Menu item Sides (Duplex) 2 sided 1 sided Duplex Binding Long Edge Short Edge Copies 1–999 Blank Pages Do Not Print Print Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Description Specifies the order in which held and confidential jobs are printed when Print All is selected Notes:...
Page 224 Menu item Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> Multi-Purpose Feeder Envelope Feeder N-up (pages-side) 2-Up 3-Up 4-Up 6-Up 9-Up 12-Up 16-Up N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Orientation Auto Landscape Portrait N-up Border None Solid...
Page 225: Quality Menu
Menu item Staple Job Offset Pages Between Jobs Between Copies Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q...
Page 226: Utilities Menu
Menu item Description Gray Correction Adjusts the gray value of printed output Auto Note: Auto is the factory default setting. Brightness Adjusts or darkens printed output and conserves toner -6 to +6 Notes: Contrast Adjusts the degree of difference between levels of gray in printed output 0–5 Notes: Utilities menu...
Page 227: Pdf Menu
Menu item Job Acct Stat Print Clear Hex Trace Activate Coverage Estimator LCD Contrast 1–10 LCD Brightness 1–10 PDF menu Menu item Scale to Fit Annotations Do Not Print Print Description Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: •...
Page 228: Postscript Menu
PostScript menu Menu item Print PS Error Font Priority Resident Flash/Disk PCL Emul menu Menu item Font Source Resident Disk Download Flash Font Name <list of available fonts> Description Prints a page containing the PostScript error Note: Off is the factory default setting. Establishes the font search order Notes: •...
Page 229 Menu item Symbol Set 10U PC-8 12U PC-850 PCL Emulation Settings Pitch 0.08–100 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1–255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF Description Specifies the symbol set for each font name Notes:...
Page 230 Menu item PCL Emulation Settings Auto LF after CR Tray Renumber Assign MP Feeder None 0–199 Assign Tray <x> None 0–199 Assign Manual Paper None 0–199 Assign Man Env None 0–199 Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5...
Page 231: Html Menu
HTML menu Menu item Font Name Intl CG Times Albertus MT Intl Courier Antique Olive Intl Univers Apple Chancery Joanna MT Arial MT Letter Gothic Avant Garde Lubalin Gothic Bodoni Marigold Bookman MonaLisa Recut Chicago Monaco Clarendon New CenturySbk Cooper Black New York Copperplate Optima...
Page 232: Image Menu
Menu item Backgrounds Do Not Print Print Image menu Menu item Auto Fit Invert Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape XPS menu Menu item Print Error Pages Description Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Page 233: Help Menu
Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time.
Page 234: Understanding Printer Messages
Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Change <src>...
Page 235: Close Door Or Insert Cartridge
Remove the tray. Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly. Insert the cartridge and close all doors and covers. Close finisher side door Close the side door on the finisher.
Page 236: Fax Station Name Not Set Up
Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person.
Page 237: Install Envelope Feeder
Install bin <x> Try one or more of the following: • Install the specified bin: Turn the printer off. Unplug the power cord from the wall outlet. Install the specified bin. Connect the power cord to a properly grounded outlet. Restart the printer.
Page 238: Load Staples
Load <src> with <x> <src> is a tray or feeder, and <x> is a paper type or size. Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray.
Page 239: No Dial Tone
No answer A fax number is dialed, but no connection is made. Wait for the message to clear. No dial tone The printer does not have a dial tone. Wait for the message to clear. Queued for sending The scanning process of a fax job completed, but the job is not sent yet because another fax job is being sent or received.
Page 240: Reattach Envelope Feeder
Connect the power cord to a properly grounded outlet. Restart the printer. If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins. Contact Customer Support. • Touch Continue to clear the message and print without using the specified bins. Reattach envelope feeder Try one or more of the following: •...
Page 241: Remove Paper From All Bins
If removing the paper does not clear the message, then touch Continue. Remove paper from all bins Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from bin <x>...
Page 242: Scan Document Too Long
Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scanner Jam Access Cover Open Close the bottom ADF door to clear the message.
Page 243: Replace Defective Cartridge
Unsupported USB device, please remove Remove the unrecognized USB device. Unsupported USB hub, please remove Remove the unrecognized USB hub. USB/USB <x> The printer is using a USB cable connection. The USB port is the active communication link. Waiting for redial The printer is waiting to redial the fax number.
Page 244: Insufficient Memory To Collate Job
37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: •...
Page 245: Ppds Font Error
Invalid region 50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text.
Page 246: Standard Network Software Error
• Touch Continue to continue printing. • Turn the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. •...
Page 247: Standard Usb Port Disabled
56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 56 USB port <x>...
Page 248: Too Many Flash Options Installed
58 Too many flash options installed Turn the printer off. Unplug the power cord from the wall outlet. Remove the excess flash memory. Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off.
Page 249: Disk Full
62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of the following: •...
Page 250: Replace All Originals If Restarting Job
293 Replace all originals if restarting job. The scanner was instructed to scan using the ADF but there is no paper in the ADF. Load paper in the ADF. Try one or more of the following: • Touch Continue if no scan job is active when the attendance message appears. This clears the message. •...
Page 251 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Understanding printer messages...
Page 252: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 253: Adjusting Scanner Registration
Wipe the scanner glass until it is clean and dry. Wipe the white underside of the scanner cover until it is clean and dry. Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side.
Page 254 To align the scanner glass (flatbed): Place the Quick Test page facedown on the scanner glass. Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit.
Page 255: Storing Supplies
Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 256: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 257: Ordering A Maintenance Kit
• To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Maintenance kit Lexmark Return Program Cartridge Regular cartridge X654X04E X651A21P X651H21P X654X21P X651H04P...
Page 258: Ordering A Fuser
Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name T1 fuser T2 fuser Ordering an ADF maintenance kit The ADF maintenance kit contains all the items necessary to replace the ADF pick mechanism and the ADF separator roller.
Page 259: Ordering Adf Replacement Parts
Part name Staple Cartridges–3 pack Recycling Lexmark products To return Lexmark products to Lexmark for recycling: Visit our Web site at www.lexmark.com/recycle. Find the product type you want to recycle, and then select your country from the list. Follow the instructions on the computer screen.
Page 260: Moving The Printer To Another Location
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. •...
Page 261: Shipping The Printer
Right Side 20 cm (8 in.) Left Side 31 cm (12 in.) Front 51 cm (20 in.) Rear 20 cm (8 in.) 31 cm (12 in.) Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer...
Page 262: Administrative Support
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: •...
Page 263: Viewing Reports
To set up e-mail alerts: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 264: Adjusting Power Saver
Adjusting Power Saver Available settings range from 1–240 minutes. The factory default is 30 minutes. To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 265 Touch General Settings. Touch the down arrow until Factory Defaults appears. Touch the left or right arrow until Restore Now appears. Touch Submit. Touch Administrative support...
Page 266: Troubleshooting
The Print dialog appears. Select Print as image. Click OK. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting...
Page 267: Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. AKE SURE YOU ARE USING A RECOMMENDED For more information, visit the Lexmark Web site at www.lexmark.com.
Page 268: Job Takes Longer Than Expected To Print
AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 269: Tray Linking Does Not Work
Tray linking does not work These are possible solutions. Try one or more of the following: OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray.
Page 270: Solving Copy Problems
Touch Submit. Touch Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit.
Page 271 HE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning the scanner glass”...
Page 272: Partial Document Or Photo Copies
Partial document or photo copies These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 273: Scanning Takes Too Long Or Freezes The Computer
Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: THER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING Close all programs not being used. HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution.
Page 274: Cannot Scan From A Computer
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 275 HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack.
Page 276: Can Send But Not Receive Faxes
EMPORARILY DISABLE Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. OICE AIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may disrupt fax transmissions.
Page 277: Can Receive But Not Send Faxes
Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 278: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 279: 2000-Sheet Tray
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet. 2000-sheet tray These are possible solutions.
Page 280: Output Options
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 281: Solving Paper Feed Problems
Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Page 282: Solving Print Quality Problems
Touch Submit. Touch Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 283: Characters Have Jagged Or Uneven Edges
Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: HECK THE PRINT QUALITY SETTINGS • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. •...
Page 284: Gray Background
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 285: Paper Curl
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 286: Repeating Defects
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 287: Skewed Print
Skewed print These are possible solutions. Try one or more of the following: HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white streaks These are possible solutions.
Page 288: Print Is Too Light
Print is too light These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu.
Page 289: Print Is Too Dark
Print is too dark These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • From the printer control panel, change these settings from the Quality menu.
Page 290: Solid Color Pages
Solid color pages These are possible solutions. Try one or more of the following: AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one.
Page 291: Toner Fog Or Background Shading Appears On The Page
Clear any paper you see. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge.
Page 292: Toner Specks
Toner specks These are possible solutions. Try one or more of the following: HE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
Page 293: Check The Network Settings
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 294: Notices
Notices Product name: Lexmark X651de, Lexmark X652de, Lexmark X654de, Lexmark X656de, Lexmark X656dte, Lexmark X658d, Lexmark X658de, Lexmark X658dme, Lexmark X658dfe, Lexmark X658dte, Lexmark X658dtme, Lexmark X658dtfe Machine type: 7462 Model(s): 0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436...
Page 295 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Page 296: Industry Canada Notices
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 297 Industry Canada radio interference statement Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Page 298 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Notices...
Page 299: Noise Emission Levels
Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Page 300: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Page 301 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 302: Notice To Users Of The Canadian Telephone Network
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 303: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 304: Power Consumption
ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
Page 305: Power Saver
The total product energy usage is the sum of each mode's energy usage. Statement of Limited Warranty Lexmark X651de, Lexmark X652de, Lexmark X654de, Lexmark X656de, Lexmark X656dte, Lexmark X658d, Lexmark X658de, Lexmark X658dme, Lexmark X658dfe, Lexmark X658dte, Lexmark X658dtme, Lexmark X658dtfe Lexmark International, Inc., Lexington, KY...
Page 306: Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 307: Limitation Of Liability
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 308 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 309 If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program.
Page 310 Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
Page 311: Index
Index Numerics 1565 Emulation error, load emulation option 251 2000-sheet tray loading 75 200–282.yy paper jam 249 250-sheet tray (standard or optional) loading 72 283 Staple jam 249 290-294.yy scanner jam 249 293 Replace all originals if restarting job 250 293.02 Flatbed Cover Open 250 30 Invalid refill, change cartridge 243...
Page 312 configuration information wireless network 48 configurations printer 16 Configure MP menu 155 configuring port settings 56 configuring the e-mail settings 106 Connect <x>bps 235 connecting fax using RJ11 adapter 61 connecting the printer to answering machine 66 computer modem 68 telephone 65 telephone wall jack in Germany 64...
Page 313 fax screen advanced options 117 options 116, 117 Fax server 'To Format' not set up. Contact system administrator. 236 Fax Station Name not set up 236 Fax Station Number not set up 236 fax troubleshooting blocking junk faxes 115 caller ID is not shown 274 can receive but not send faxes 277 can send but not receive...
Page 314 250-sheet tray (standard or optional) 72 550-sheet tray (standard or optional) 72 card stock 79 envelopes 79, 81 letterhead in 2000-sheet tray 75 letterhead in multipurpose feeder 79 letterhead in trays 72 multipurpose feeder 79 transparencies 79 Macintosh wireless network installation 50 maintenance kit ordering 257 memory card...
Page 315 paper jams avoiding 138 Paper Loading menu 159 Paper Size/Type menu 151 paper sizes supported by the printer 88 Paper Texture menu 156 paper type custom 84 paper types duplex support 90 supported by finisher 90 supported by printer 90 where to load 90 Paper Weight menu 157 paper weights...
Page 316 Reattach envelope feeder 240 Receive complete 240 Receiving page <n> 240 recycled paper using 87 recycling Lexmark products 259 WEEE statement 300 reducing a copy 96 Remove packaging material, check <x> 240 Remove paper from <linked bin set name> 240 Remove paper from all bins 241 Remove paper from bin <x>...
Page 317 Replace all originals if restarting job. 241 Replace wiper 241 reports viewing 263 Reports menu 164 Reserve print jobs 132 printing from Macintosh computer 133 printing from Windows 133 resolution, fax changing 114 Restore Held Jobs? 241 RJ11 adapter, using 61 safety information 13, 14 Scan Document Too Long 242 scan quality, improving 128...
Page 318 troubleshooting, display display is blank 266 display shows only diamonds 266 troubleshooting, fax blocking junk faxes 115 caller ID is not shown 274 can receive but not send faxes 277 can send but not receive faxes 276 cannot send or receive a fax 274 received fax has poor print quality 277 troubleshooting, paper feed...

This manual is also suitable for:

X656de X656dte X658d X658de X658dfe X658dte ... Show all

Lexmark X652DE User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Printing

Clearing Jams

Understanding Printer Menus

Quick Links

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Summary of Contents for Lexmark X652DE