Page 1 X65x Series User's Guide November 2012 www.lexmark.com Machine type(s): 7462 Model(s): 0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Finding information about the printer......................9 Printer configurations..........................10 Selecting a location for the printer......................11 Basic functions of the scanner.........................12 Understanding the ADF and scanner glass....................12 Understanding the printer control panel....................13 Understanding the home screen......................14 Using the touch-screen buttons......................16 Additional printer setup................20 Installing internal options........................20...
Page 3 Contents Printing......................85 Printing a document..........................85 Printing on specialty media........................85 Printing confidential and other held jobs....................88 Printing from a mobile device.........................90 Printing from a flash drive........................90 Printing information pages........................91 Canceling a print job..........................92 Copying......................93 Making copies............................93 Copying photos............................94 Copying on specialty media........................94 Customizing copy settings........................95 Job interrupt............................101 Placing information on copies.......................101...
Page 4 Contents Holding and forwarding faxes.......................120 Scanning to an FTP address..............122 Scanning to an FTP address........................122 Creating shortcuts..........................123 Understanding FTP options........................124 Improving FTP quality..........................126 Scanning to a computer or flash drive............127 Scanning to a computer........................127 Scanning to a flash drive........................128 Understanding scan profile options......................128 Improving scan quality..........................130 Clearing jams....................131 Avoiding jams............................131...
Page 5 Cleaning the scanner glass........................242 Adjusting scanner registration......................243 Storing supplies.............................244 Conserving supplies..........................245 Checking the status of supplies......................245 Ordering supplies..........................246 Recycling Lexmark products........................249 Moving the printer..........................249 Administrative support................251 Finding advanced networking and administrator information.............251 Using the Embedded Web Server......................251 Checking the device status........................251 Setting up e‑mail alerts.........................251...
Page 6 Contents Notices.....................284 Product information..........................284 Edition notice............................284 Power consumption..........................288 Index......................301...
Page 7: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 9: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 10: Printer Configurations
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11: Selecting A Location For The Printer
Learning about the printer Automatic Document Feeder (ADF) Printer control panel Standard exit bin Multipurpose feeder 550-sheet tray (Tray 1) 550-sheet tray (Tray 2) Optional output bin Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also.
Page 12: Basic Functions Of The Scanner
Learning about the printer Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. •...
Page 13: Understanding The Printer Control Panel
Learning about the printer Using the scanner glass The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass: • Place a document facedown on the scanner glass in the upper left corner. •...
Page 14: Understanding The Home Screen
Learning about the printer Item Description Back In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The default value of 1 appears if the entire number is deleted by pressing numerous times. In the Fax Destination List, press to delete the right-most digit of a number entered manually.
Page 15 Learning about the printer Display item Description Copy Opens the Copy menus Note: From the home screen, you can also access the Copy menus by pressing a number on the keypad. E-mail Opens the E-mail menus Menus Opens the menus. These menus are available only when the printer is in the Ready state. Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by your system support person.
Page 16: Using The Touch-Screen Buttons
Learning about the printer Display item Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job •...
Page 17 Learning about the printer Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons...
Page 18 Learning about the printer Button Function Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network.
Page 19 Learning about the printer Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location Menus >...
Page 20: Additional Printer Setup
Bar Code and Forms – IPDS and SCS/TNe – PrintCryption – PRESCRIBE • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 21: Accessing The System Board To Install Internal Options
Additional printer setup Accessing the system board to install internal options Note: This operation requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 22 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Memory card connector Lexmark Internal Solutions Port or printer hard disk connector Fax card connector...
Page 23: Installing A Memory Card
Additional printer setup Installing a memory card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 24: Installing A Flash Memory Or Firmware Card
Additional printer setup Notches Ridges Push the memory card straight into the connector until it snaps into place. Replace the system board cover and close the system board door. Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. The system board has two connections for an optional flash memory or firmware card.
Page 25 Additional printer setup Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
Page 26: Installing An Internal Solutions Port
Replace the system board cover and close the system board door. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This operation requires a flathead screwdriver.
Page 27 Additional printer setup Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Page 28 Additional printer setup Remove the printer hard disk by pulling it upward to unseat the standoffs. Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside.
Page 29 Additional printer setup Remove the metal cover from the ISP opening. Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 30 Additional printer setup Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.
Page 31 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded.
Page 32: Installing A Printer Hard Disk
Replace the system board cover and close the system board door. Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This operation requires a flathead screwdriver.
Page 33 Additional printer setup Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Page 34 Additional printer setup Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 35 Additional printer setup Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Replace the system board cover and close the system board door.
Page 36 Additional printer setup Installing a fax card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 37 Additional printer setup Insert the fax card and attach the two provided screws to secure the fax card mounting bracket.
Page 38: Attaching Cables
Additional printer setup Insert the plug of the fax card interface cable into the receptacle of the system board. Replace the system board cover and close the system board door. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: •...
Page 39: Verifying Printer Setup
Additional printer setup USB port Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 40: Setting Up The Printer Software
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 41: Updating Available Options In The Printer Driver
Additional printer setup In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type D:\setup.exe. Press Enter, or click OK. In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive. Click Install, and then follow the instructions on the computer screen.
Page 42: Setting Up Wireless Printing
Additional printer setup For Macintosh users From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver Add any installed hardware options, and then click OK.
Page 43: Installing The Printer On A Wireless Network (Windows)
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 44: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier Click or click Start, and then click Run.
Page 45 Additional printer setup Locate the printer MAC address. From the printer control panel, navigate to: > Reports > > Network Setup Page > > Reports > Network Setup Page In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information Access the AirPort options: In Mac OS X version 10.5 or later...
Page 46 From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the installer package for the printer.
Page 47: Installing The Printer On An Ethernet Network
Additional printer setup In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab.
Page 48: For Windows Users
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 49 Additional printer setup Select a destination, and then click Continue. From the Easy Install screen, click Install. Type the user password, and then click OK. All the necessary applications are installed on the computer. Click Close when the installation is complete. Add the printer.
Page 50: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 51: Setting Up Serial Printing
Additional printer setup To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties. • Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there is more than one copy of the printer, then update all of them with the new IP address.
Page 52: In Windows
From the Software and Documentation CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 53: Setting Up The Printer To Fax
Additional printer setup In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type devmgmt.msc. Press Enter or click OK. Double‑click Ports (COM & LPT) to expand the list of available ports. Do either of the following: •...
Page 54: Using An Rj11 Adapter
Additional printer setup Equipment Benefits Receive both incoming voice messages and faxes. • The printer • A telephone • An answering machine • Three telephone cords Send faxes using the computer or the printer. • The printer • A telephone •...
Page 55 Additional printer setup If your telecommunications equipment uses a US‑style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country‑ or region‑specific equipment you connect to the printer by way of the adapter, as shown, will not function properly.
Page 56 Additional printer setup Country/region • • Saudi Arabia Israel • United Arab Emirates • Hungary • • Egypt Poland • • Bulgaria Romania • • Czech Republic Russia • Belgium • Slovenia • • Australia Spain • • South Africa Turkey •...
Page 57: Connecting Directly To A Telephone Wall Jack In Germany
Additional printer setup Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 58 Additional printer setup Connect the other end of the telephone cord into the N slot of an active telephone wall jack. If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack.
Page 59: Connecting To A Telephone
Additional printer setup Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region.
Page 60: Connecting To An Answering Machine
Additional printer setup Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. Make sure you have the following: •...
Page 61: Connecting To A Computer With A Modem
Additional printer setup Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region.
Page 62 Additional printer setup Remove the protective plug from the EXT port of the printer. Connect a second telephone cord from the telephone to the computer modem. Connect a third telephone cord from the computer modem to the EXT port of the printer.
Page 63: Setting The Outgoing Fax Name And Number
Additional printer setup Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 64: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media This section explains how to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Page 65: Loading The Standard Or Optional 250-Sheet Or 550-Sheet Tray
Loading paper and specialty media Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 250‑sheet or 550‑sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for loading paper.
Page 66 Loading paper and specialty media Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Notes: • Use the size indicators on the bottom of the tray to help position the guides. •...
Page 67 Loading paper and specialty media Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper.
Page 68: Loading The 2000-Sheet Tray
Loading paper and specialty media Insert the tray. If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000‑sheet tray Pull the tray out.
Page 69 Loading paper and specialty media Unlock the length guide. Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide.
Page 70 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack: • Print side facedown for single‑sided printing •...
Page 71 Loading paper and specialty media Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper.
Page 72: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Pull down the multipurpose feeder door. Using the handle, pull the multipurpose feeder extender. Slide the width guide to the far right. Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them.
Page 73 Loading paper and specialty media • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface.
Page 74: Loading The Envelope Feeder
Loading paper and specialty media Notes: • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Do not load or close a tray while a job is printing. • Load only one size and type of paper or specialty media at a time. •...
Page 75: Linking And Unlinking Trays
Loading paper and specialty media Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the stack of envelopes flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.
Page 76: Unlinking Trays
Loading paper and specialty media Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: •...
Page 77 Loading paper and specialty media Click Submit. Click Custom Types. Custom Types appears, followed by your custom name. Select a Paper Type setting from the list next to your custom name. Click Submit.
Page 78: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability.
Page 79: Fiber Content
Paper and specialty media guidelines Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 80: Using Recycled Paper And Other Office Papers
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 81: Supported Paper Sizes, Types, And Weights
The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com.
Page 82: Paper Types And Weights Supported By The Printer
Paper and specialty media guidelines Paper size Dimensions 250‑ or Optional Multipurpose Duplex unit 550‑sheet trays 2000‑sheet tray feeder (standard or optional) 138 x 210 mm Universal (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm...
Page 83: Paper Types And Weights Supported By The Finisher
Paper and specialty media guidelines Paper type 250‑ or 550‑sheet Optional 2000‑sheet Multipurpose feeder Duplex unit trays (standard or tray optional) Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton •...
Page 84 Paper and specialty media guidelines Paper type Finisher standard Output Expander (550 5‑Bin Mailbox StapleSmart Finisher bin (250 or 550 sheets) or High (500 sheets) (500 sheets sheets) Capacity Output Stacker (1850 sheets) Paper • Plain • Bond • Colored •...
Page 85: Printing
Printing Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 131 and “Storing paper” on page 80. Printing a document Load paper into a tray or feeder.
Page 86: Tips On Using Transparencies
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter‑size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 87: Tips On Using Labels
Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label applications. For more information, see “Ordering supplies” on page 246. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. When printing on labels: •...
Page 88: Printing Confidential And Other Held Jobs
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk •...
Page 89: Printing Confidential And Other Held Jobs From Windows
Printing Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. With a document open, click File >...
Page 90: Printing From A Mobile Device
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com.
Page 91: Printing Information Pages
Printing • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the other jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Touch the document you want to print.
Page 92: Canceling A Print Job
Printing Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad. Touch the print job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen.
Page 93: Copying
Copying Copying Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 94: Copying Photos
Copying Change the copy settings as needed. Touch Copy It. Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears.
Page 95: Customizing Copy Settings
Copying Touch the desired size of the transparencies, and then touch Continue. Touch the arrows until Transparency appears. Touch Transparency, and then touch Continue. Touch Copy It. Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 96: Making Copies Using Paper From A Selected Tray
Copying Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 97: Reducing Or Enlarging Copies
Copying Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper. A document that contains letter‑ and legal‑size pages needs to be copied. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 98: Adjusting Copy Quality
Copying From the Scale area, touch the arrows to enlarge or reduce your copies. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Touch Copy It. Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 99: Placing Separator Sheets Between Copies
Copying Touch Off if you do not want your copies collated. Touch Copy It. Placing separator sheets between copies Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 100 Copying Touch Print Page Borders if you want a box drawn around each page of the copies. Touch Done. Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters.
Page 101: Job Interrupt
Copying Job interrupt Job interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be On for this feature to function. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 102: Canceling A Copy Job
Copying Touch Overlay. Touch the button containing the overlay you want to use. Touch Done. Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen.
Page 103 Copying Copy to This option opens a screen where you can enter the size and type of paper on which your copies will be printed. • Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting displayed.
Page 104: Advanced Imaging
Copying Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3).
Page 105: Improving Copy Quality
Copying Overlay This option creates a watermark (or message) that overlays the content of your copy. You can choose between Urgent, Confidential, Copy, and Draft, or you can enter a custom message in the ”Enter custom text” field. The word you pick will appear, faintly, in large print across each page.
Page 106: E-Mailing
E-mailing E-mailing Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 107: Creating An E-Mail Shortcut
E-mailing Configuring the e‑mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 108: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 109: Customizing E-Mail Settings
E-mailing Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 110: Canceling An E-Mail
E-mailing • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
Page 111: Advanced Options
E-mailing E-mail File Name This option lets you customize the attachment file name. E-mail Message This option lets you enter a message that will be sent with your scanned attachment. Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document.
Page 112 E-mailing • Scan Preview—Displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge.
Page 113: Faxing
Faxing Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 114: Creating Shortcuts
Faxing Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer.
Page 115: Using Shortcuts And The Address Book
Faxing Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 116: Customizing Fax Settings
Faxing Touch Search Address Book. Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) Touch Search. Touch the name to add it to the “Fax to”...
Page 117: Sending A Fax At A Scheduled Time
Faxing Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 118: Canceling An Outgoing Fax
Faxing Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning •...
Page 119 Faxing • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 120: Improving Fax Quality
Faxing Improving fax quality Question When should I use Text • Use Text mode when text preservation is the main goal of the fax, and preserving images mode? copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art.
Page 121: Forwarding A Fax
Faxing Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 122: Scanning To An Ftp Address
Scanning to an FTP address Scanning to an FTP address Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 123: Creating Shortcuts
Scanning to an FTP address Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 124: Understanding Ftp Options
Scanning to an FTP address Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site.
Page 125 Scanning to an FTP address Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
Page 126: Improving Ftp Quality
Scanning to an FTP address – Scan edge to edge—Select this box to scan edge to edge. – Sharpness—Click the arrow buttons to increase or decrease the sharpness. • Custom Job (Job Build)—Combines multiple scanning jobs into a single job •...
Page 127: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanning to a computer or flash drive Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 128: Scanning To A Flash Drive
Scanning to a computer or flash drive A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 129: Format Type
Scanning to a computer or flash drive Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
Page 130: Improving Scan Quality
Scanning to a computer or flash drive Darkness This option adjusts how light or dark your scanned documents will turn out in relation to the original document. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document.
Page 131: Clearing Jams
Clearing jams Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams.
Page 132: Understanding Jam Numbers And Locations
Clearing jams Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path. The following table lists the jams that can occur and the location of each jam: 6,7,8 Jam numbers Area...
Page 133 Clearing jams Push the release latch, and then open the front cover. Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.
Page 134: 202 Paper Jam
Clearing jams Place the print cartridge aside. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 135: 230-239 Paper Jams
Clearing jams 230–239 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Pull down the bottom rear door. Push the tab down. Remove the jammed paper. Close the bottom rear door. Insert the standard tray. Touch Continue.
Page 136: Paper Jams
Clearing jams 240–249 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Remove any jammed paper, and then close the tray. Touch Continue. If the jam message persists, then pull out any optional trays. Remove the jammed paper, and then insert the trays.
Page 137: 250 Paper Jam
Clearing jams 250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 138: 260 Paper Jam
Clearing jams 260 paper jam Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. Lift the envelope weight. Remove all envelopes. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside.
Page 139: 283 Staple Jams
Clearing jams 283 staple jams Touch Status/Supplies to identify the location of the jam. Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
Page 140 Clearing jams Use the metal tab to lift the staple guard, and then remove any loose staples. Close the staple guard. Press down on the staple guard until it snaps into place.
Page 141: 290-294 Paper Jams
Clearing jams Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. 290–294 paper jams Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper. Close the ADF cover.
Page 142 Clearing jams Open the bottom ADF door, and then remove any jammed pages. Close the bottom ADF door and scanner cover. Touch Restart Job.
Page 143: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics...
Page 144: Paper Menu
Understanding printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Envelope Feeder • Only an installed paper source will appear as a menu setting.
Page 145 Understanding printer menus Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Recycled •...
Page 146 Understanding printer menus Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • From the Paper menu, Configure MP must be set to Cassette in order Transparency for MP Feeder Type to appear as a menu item. Recycled •...
Page 147: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>...
Page 148: Envelope Enhance
Understanding printer menus Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Enables or disables the envelope conditioner Notes: 1 (Least) • The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease the setting.
Page 149 Understanding printer menus Menu item Description Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture Specifies the relative texture of the labels loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 150: Paper Weight Menu
Understanding printer menus Menu item Description Heavy Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Rough Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting.
Page 151 Understanding printer menus Menu item Description Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note: Normal is the factory default setting.
Page 152: Paper Loading Menu
Understanding printer menus Paper Loading menu Menu item Description Card Stock Loading Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Duplex Note: Off is the factory default setting. Recycled Loading Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting.
Page 153: Custom Types Menu
Understanding printer menus Menu item Description Custom <x> Loading Determines whether 2‑sided printing occurs for all jobs that specify Custom <x> as the paper type Duplex Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type is supported.
Page 154: Custom Scan Sizes Menu
Understanding printer menus Custom Scan Sizes menu Menu item Description Custom Scan Size <x> Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus. Scan Size Name Width Notes: 3–14.17 inches (76–360 mm) •...
Page 155: Bin Setup Menu
Understanding printer menus Menu item Description Portrait Width Sets the portrait width 3–14 inches Notes: 76–360 mm • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments.
Page 156: Reports Menu
Understanding printer menus Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link • Mailbox is the factory default setting. Mail Overflow • The Mailbox setting treats each bin as a separate Link Optional mailbox. Type Assignment •...
Page 157 TCP/IP address information Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print servers.
Page 158: Network/Ports Menu
Understanding printer menus Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly.
Page 159 Understanding printer menus Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Auto Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 160: Smtp Setup Menu
Understanding printer menus Menu item Description Std Network Setup For descriptions and settings of the network setup menus, see the following: Reports or Network Reports • “Network Reports menu” on page 161 Network Card • “Network Card menu” on page 161 TCP/IP •...
Page 161: Network Reports Menu
Understanding printer menus Menu item Description Device‑Initiated E‑mail Specifies server information None Notes: Use Device SMTP Credentials • The message boxes have a limitation of 512 characters. User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
Page 162: Tcp/Ip Menu
Understanding printer menus Menu item Description Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
Page 163: Ipv6 Menu
Understanding printer menus Menu item Description AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Note: Yes is the factory default setting.
Page 164: Appletalk Menu
Understanding printer menus Menu item Description Network Mode Specifies the network mode Infrastructure Notes: Ad hoc • Infrastructure mode lets the printer access a network using an access point. • Ad hoc is the factory default setting. Ad hoc mode configures the printer for wireless networking directly between it and a computer.
Page 165: Lexlink Menu
Understanding printer menus Menu item Description Activate Activates NetWare support Note: No is the factory default setting. View Login Name Lets you view the assigned NetWare login name Note: This can be changed only from the Embedded Web Server. Print Mode Lets you view the assigned NetWare print mode Note: This can be changed only from the Embedded Web Server.
Page 166: Standard Usb Menu
Understanding printer menus Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 167 Understanding printer menus Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Page 168 Understanding printer menus Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: Auto • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 169 Understanding printer menus Menu item Description Honor Init Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the Init signal from the parallel port.
Page 170 Understanding printer menus Menu item Description PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 171 Understanding printer menus Menu item Description Serial Protocol Selects the hardware and software handshaking settings for the serial port Notes: DTR/DSR • DTR is the factory default setting. XON/XOFF • DTR/DSR is a hardware handshaking setting. XON/XOFF/DTR • XON/XOFF is a software handshaking setting. XON/XOFF/DTRDSR •...
Page 172: Security Menu
Understanding printer menus Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 173: Disk Wiping Menu
Understanding printer menus Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 174: Security Audit Log Menu
Understanding printer menus Menu item Description Automatic Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs.
Page 175 Understanding printer menus Menu item Description Delete Log Specifies whether audit logs are deleted Delete now Note: Delete Now is the factory default setting. Do not delete Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log.
Page 176: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese...
Page 177 Understanding printer menus Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. • On configures the printer to produce as little noise as possible. Run Initial setup Instructs the printer to run the setup wizard Notes: •...
Page 178 Understanding printer menus Menu item Description Scan to PC Port Range Specifies a valid port range for printers behind a port blocking firewall. The valid ports are specified by two sets of numbers <port range> separated by a semicolon. Note: 9751:12000 is the factory default setting. Displayed Information Specifies what is displayed on the upper left and right corners of the home screen...
Page 179 Understanding printer menus Menu item Description Home screen customization Additional buttons can be added to the Home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Display Copy Shortcuts Do Not Display Fax Shortcuts E‑mail E‑mail Shortcuts FTP Shortcuts...
Page 180 Understanding printer menus Menu item Description Output Lighting Sets the amount of light from the standard bin or an optional output Standard Bin LED Normal/Standby Mode Notes: Bright • In Normal/Standby Mode, the factory default is Bright. • In Power Saver Mode, the factory default is Dim. Power Saver Bright Output Option Bin LEDs...
Page 181 Understanding printer menus Menu item Description Location Specifies the location of the printer Note: The location will be stored on the Embedded Web Server. Alarms Sets an alarm to sound when the printer requires operator intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm Single...
Page 182 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Print Timeout Disabled Notes: 1–255 • 90 seconds is the factory default setting. •...
Page 183: Copy Settings Menu
Understanding printer menus Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings.
Page 184 Understanding printer menus Menu item Description Paper Saver Sets two or four sheets of an original document together on the same page Note: Off is the factory default setting. 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders Specifies whether a border is printed around the edge of the page at the margins...
Page 185 Understanding printer menus Menu item Description Separator Sheets Places a sheet of paper between pages, copies, or jobs based on the value selected None Note: None is the factory default setting. Between Copies Between Jobs Between Pages Separator Source Specifies a paper source Tray <x>...
Page 186 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the top right of the page Top right Notes: Top right • Off is the factory default setting for Top right. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 187 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the bottom right of the page Bottom right Notes: Bottom right • Off is the factory default setting for Bottom right. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 188: Fax Settings Menu
Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during copies, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 189 Understanding printer menus General Fax Settings Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: Off is the factory default setting for all Fax Cover Page options. Off by default On by default Never Use Always Use Include To field Include From field...
Page 190 Understanding printer menus Menu item Description Cancel Faxes Specifies whether the printer may cancel fax jobs Allow Note: If Cancel Faxes is not enabled, it will not appear as an option. Don't Allow Caller ID Specifies type of caller ID being used Note: FSK is the factory default setting.
Page 191 Understanding printer menus Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge • Off is the factory default setting. Short edge • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 192 Understanding printer menus Menu item Description Dial Mode Specifies the dialing sound, either as a tone or a pulse. Tone Pulse Max Speed Specifies the maximum speed in baud at which faxes are sent 2400 4800 9600 14400 33600 Custom Job scanning Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Specifies whether a preview will appear on the display for scan jobs...
Page 193 Understanding printer menus Menu item Description Shadow Detail Adjusts the amount of shadow detail visible on a fax 0–4 Note: 0 is the factory default setting. Scan edge to edge Specifies if the original document is scanned edge-to‑edge prior to faxing Note: Off is the factory default setting.
Page 194 Understanding printer menus Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are received 2400 4800 9600 14400 33600 Fax Forwarding Enables forwarding of received faxes to another recipient Forward Print Print and Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server.
Page 195 Understanding printer menus Menu item Description Auto Print Logs Enables automatic printing of fax logs Note: Logs print after every 200 jobs. Log Paper Source Selects the source of the paper used for printing logs Tray <x> Manual Feeder Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Station Name Dialed Number...
Page 196 Understanding printer menus Menu item Description Double Ring Answers calls with a double‑ring pattern Note: On is the factory default setting. Triple Ring Answers calls with a triple‑ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Page 197: E‑Mail Settings Menu
Understanding printer menus Menu item Description Orientation Specifies the orientation of the scanned image Portrait Landscape Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting.
Page 198 Understanding printer menus Menu item Description E‑mail Server Setup Sends a copy of the e-mail back to the creator of the e-mail Send me a copy Never appears On by default Off by default Always On E‑mail Server Setup Specifies the maximum e-mail size in kilobytes Max e‑mail size Note: E-mail above the specified size is not sent.
Page 199 Understanding printer menus Menu item Description Color Specifies whether a job prints in grayscale or color Gray Note: Gray is the factory default setting. Color Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9...
Page 200 Understanding printer menus Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image Best for content 5–90 Notes: • “Best for content” is the factory default setting. •...
Page 201 Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Page 202: Ftp Settings Menu
Understanding printer menus FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 203 Understanding printer menus Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Universal 4 x 6 in.
Page 204 Understanding printer menus Menu item Description Transmission Log Specifies whether the transmission log prints Print log Note: “Print log” is the factory default setting. Do not print log Print only for error Log Paper Source Specifies a paper source for FTP logs Tray <x>...
Page 205: Flash Drive Menu
Understanding printer menus Menu item Description Contrast Specifies the contrast of the output 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image Creates a negative image of the original document Note: Off is the factory default setting.
Page 206 Understanding printer menus Menu item Description Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting.
Page 207 Understanding printer menus Menu item Description Photo JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image 5–90 Notes: • 50 is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 208: Print Settings
Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 209 Understanding printer menus Menu item Description Sides (Duplex) Enables duplex printing (two-sided printing) Staple Enables stapling Note: Off is the factory default setting. Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge...
Page 210: Setup Menu
Understanding printer menus Menu item Description Separator Source Specifies a paper source Tray <x> Manual Feeder Envelope Feeder Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note: Do Not Print is the factory default setting. Print Print Settings Setup menu...
Page 211 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 212: Finishing Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 213 Understanding printer menus Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. •...
Page 214: Quality Menu
Understanding printer menus Menu item Description N‑up Border Prints a border around each page image when using N‑up (pages‑sides) None Note: None is the factory default setting. Solid Staple Job Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is installed. •...
Page 215: Utilities Menu
Understanding printer menus Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Page 216: Pdf Menu
Understanding printer menus Menu item Description Delete Downloads on Disk Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Delete Now Do Not Delete Note: Delete Now is the default setting. Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer hard disk...
Page 217: Postscript Menu
Understanding printer menus Menu item Description Annotations Prints annotations in a PDF Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting.
Page 218 Understanding printer menus Menu item Description Symbol Set Specifies the symbol set for each font name 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 219 Understanding printer menus Menu item Description Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes: None • Off is the factory default setting. 0–199 •...
Page 220: Html Menu
Understanding printer menus HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes: Antique Olive Intl Univers • The Times font will be used in HTML documents that do not specify a Apple Chancery Joanna MT font.
Page 221: Image Menu
Understanding printer menus Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note: Print is the factory default setting. Print Image menu Menu item Description Auto Fit Selects the optimal paper size, scaling, and orientation Notes: •...
Page 222: Help Menu
Understanding printer menus Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time.
Page 223: Understanding Printer Messages
Understanding printer messages Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Change <src>...
Page 224: Close Door Or Insert Cartridge
Understanding printer messages If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray. Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly.
Page 225: Fax Memory Full
Understanding printer messages Fax memory full There is not enough memory to send the fax job. Touch Continue to clear the message. Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: •...
Page 226: Install Envelope Feeder
Understanding printer messages Insert Tray <x> Insert the specified tray into the printer. Install bin <x> Try one or more of the following: • Install the specified bin: Turn the printer off. Unplug the power cord from the wall outlet. Install the specified bin.
Page 227: Load Staples
Understanding printer messages Job stored for delayed transmission The scanning completed for a delayed send fax job. Wait for the message to clear. Line busy A fax number is dialed, but the fax line is busy. Wait for the message to clear. Load <src>...
Page 228: No Dial Tone
Understanding printer messages Network indicates that the printer is using the standard network port built into the printer system board. Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server.
Page 229: Reattach Envelope Feeder
Understanding printer messages Reattach bin <x> – <y> Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins.
Page 230: Remove Paper From All Bins
Understanding printer messages Receiving page <n> The printer receives page <n> of the fax job, where <n> is the number of the page received. Wait for the message to clear. Remove packaging material, check <x> Remove any remaining packaging material from the specified location. Remove paper from <linked bin set name>...
Page 231: Restore Held Jobs
Understanding printer messages Replace wiper Replace the fuser wiper, or try one or more of the following: • Touch Continue to clear the message and continue printing. • Touch Ignore to clear the message, but at the next power-on, the message appears again. Restore Held Jobs? Try one or more of the following: •...
Page 232: Some Held Jobs Were Not Restored
Understanding printer messages Some held jobs were not restored Touch Continue to delete the specified job. Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible. System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the message to clear. System busy, preparing resources for job.
Page 233: Short Paper
Understanding printer messages 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. •...
Page 234: Memory Full
Understanding printer messages 38 Memory full Try one or more of the following: • Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: •...
Page 235: Not Enough Free Space In Flash Memory For Resources
Understanding printer messages 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. •...
Page 236: Standard Parallel Port Disabled
Understanding printer messages 55 Unsupported option in slot <x> <x> is a slot on the printer system board. Try one or more of the following: Turn the printer power off. Unplug the power cord from the wall outlet. Remove the unsupported option card from the printer system board. Connect the power cord to a properly grounded outlet.
Page 237: Too Many Bins Attached
Understanding printer messages 56 USB port <x> disabled <x> is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. •...
Page 238: Too Many Trays Attached
Understanding printer messages Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Remove the additional trays. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 239: Unformatted Disk
Understanding printer messages 63 Unformatted disk Try one or more of the following: • Touch Continue to clear the message and continue printing. • Format the printer hard disk. If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer needs to have routine maintenance done.
Page 240: Flatbed Cover Open
Understanding printer messages Try one or more of the following: • Touch Continue if no scan job is active when the attendance message appears. This clears the message. • Touch Cancel Job if a scan job is processing when the attendance message appears. This cancels the job and clears the message.
Page 241 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Page 242: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 243: Adjusting Scanner Registration
Maintaining the printer Wipe the white underside of the scanner cover until it is clean and dry. Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. Close the scanner cover.
Page 244: Storing Supplies
Maintaining the printer To align the scanner glass (flatbed): Place the Quick Test page facedown on the scanner glass. Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit.
Page 245: Conserving Supplies
Maintaining the printer Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see “Supplies menu,”...
Page 246: Ordering Supplies
Maintaining the printer Ordering supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
Page 247: Ordering A Maintenance Kit
Maintaining the printer Part name Lexmark Return Program Regular cartridge Cartridge High Yield Print Cartridge X651H21P X651H11P Extra High Yield Print Cartridge X654X21P X654X11P High Yield Return Program Print Cartridge for Label Applications X651H04P Not applicable Extra High Yield Return Program Print Cartridge for Label Applications X654X04P...
Page 248: Ordering A Transfer Roller
Maintaining the printer Part name Part number T1 fuser 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) T2 fuser 40X5853 (100 V) 40X5854 (110 V) 40X5855 (220 V) Ordering an ADF maintenance kit The ADF maintenance kit contains all the items necessary to replace the ADF pick mechanism and the ADF separator roller.
Page 249: Recycling Lexmark Products
Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Page 250: Moving The Printer To Another Location
Maintaining the printer Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options.
Page 251: Administrative Support
• For more information, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts.
Page 252: Viewing Reports
Administrative support To set up e‑mail alerts: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 253: Adjusting Power Saver
Administrative support Adjusting Power Saver Available settings range from 1–240 minutes. The factory default is 30 minutes. To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 254 Administrative support Touch General Settings. Touch the down arrow until Factory Defaults appears. Touch the left or right arrow until Restore Now appears. Touch Submit. Touch...
Page 255: Troubleshooting
The Print dialog appears. Select Print as image. Click OK. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com.
Page 256: Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. USB,...
Page 257: Job Takes Longer Than Expected To Print
Troubleshooting AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 258: Tray Linking Does Not Work
Troubleshooting Tray linking does not work These are possible solutions. Try one or more of the following: OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. •...
Page 259: Solving Copy Problems
Troubleshooting Touch Submit. Touch Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit.
Page 260: Poor Copy Quality
Troubleshooting Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 261: Solving Scanner Problems
Troubleshooting ATTERNS MOIRÉ APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass. • On the Copy screen, adjust the scale setting. EXT IS LIGHT OR DISAPPEARING •...
Page 262: Scan Was Not Successful
Troubleshooting • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner.
Page 263: Solving Fax Problems
Troubleshooting HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Page 264: Cannot Send Or Receive A Fax
Troubleshooting Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: •...
Page 265: Can Send But Not Receive Faxes
Troubleshooting EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions.
Page 266: Can Receive But Not Send Faxes
Troubleshooting HE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 267: Solving Option Problems
Troubleshooting Click Analog Fax Setup. In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Page 268: Envelope Feeder
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2000‑sheet tray These are possible solutions.
Page 269: Output Options
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 270: Solving Paper Feed Problems
Troubleshooting Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Page 271: Solving Print Quality Problems
Troubleshooting Touch Submit. Touch Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 272: Characters Have Jagged Or Uneven Edges
Troubleshooting Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: HECK THE PRINT QUALITY SETTINGS • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. •...
Page 273: Ghost Images
Troubleshooting Ghost images ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 274: Incorrect Margins
Troubleshooting Incorrect margins A B C D A B C D A B C D These are possible solutions. Try one or more of the following: HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 275: Print Irregularities
Troubleshooting Print irregularities These are possible solutions. Try one or more of the following: HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 276: Repeating Defects
Troubleshooting Repeating defects EPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in.). Replace the transfer roller if the defects occur every 51.7 mm (2.04 in.). Replace the print cartridge if the defects occur every: •...
Page 277: Solid Black Or White Streaks
Troubleshooting Solid black or white streaks These are possible solutions. Try one or more of the following: AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application. HECK THE PAPER TYPE •...
Page 278: Print Is Too Dark
Troubleshooting HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER Avoid textured paper with rough finishes. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 279: Solid Color Pages
Troubleshooting HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER Avoid textured paper with rough finishes. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 280: Streaked Vertical Lines
Troubleshooting Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. •...
Page 281: Toner Rubs Off
Troubleshooting HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 282: Embedded Web Server Does Not Open
The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 283 Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the...
Page 284: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 285 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Page 286: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 287: Static Sensitivity Notice
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 288: Power Consumption
Notices Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza.
Page 289 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.
Page 290: Industry Canada Compliance Statement
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 291 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative.
Page 292: Notice To Users Of The Canadian Telephone Network
Notices machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications.
Page 293: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 294: Regulatory Notices For Wireless Products
Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 295: Notice To Users In The European Union
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 296 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 297 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 298 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 299: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 300 Notices The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Page 301: Index
Index Index 550‑sheet tray (standard or ADF separator roll Numerics optional) ordering 248 1565 Emulation error, load loading 65 administrator settings emulation option 241 56 Parallel port <x> disabled 236 Embedded Web Server 251 2000‑sheet tray 56 Serial port <x> disabled 236 Answering 223 loading 68 56 Standard parallel port...
Page 302 Index printing from Windows 89 placing separator sheets between enlarging a copy 97 Confidential Print menu 172 copies 99 Envelope Enhance 148 configuration information quick copy 93 envelopes wireless network 42 reducing 97 loading 72, 74 configurations selecting a tray 96 tips on using 86 printer 10 to letterhead 95...
Page 303 Index Fax Mode (Fax Server Setup) firmware card installing printer on a network menu 196 installing 24 Ethernet networking 47 Fax partition inoperative. Contact flash drive 90 installing printer on a wireless system administrator. 225 Flash Drive menu 205 network fax quality, improving 120 flash memory card using Macintosh 44...
Page 304 Index linking trays 75 Image 221 No analog phone line connected to Load <src> with <x> 227 IPv6 163 modem, fax is disabled. 228 Load manual feeder with <x> 227 LexLink 165 No answer 228 Load staples 227 Miscellaneous 172 No dial tone 228 loading NetWare 164...
Page 305 Index setting type 64 print is too light 277 293 Replace all originals if storing 80 print quality test pages 271 restarting job 239 unacceptable 79 repeating defects 276 293.02 Flatbed Cover Open 240 Universal Paper Size 154 skewed print 276 30 Invalid refill, change Universal size setting 64 solid black streaks 277...
Page 306 80 Job stored for delayed Unsupported USB hub, please recycling 287 transmission 227 remove 232 Lexmark products 249 Line busy 227 USB/USB <x> 232 reducing a copy 97 Load <src>with <x> 227 Waiting for redial 232 Remove packaging material, check Load manual feeder with <x>...
Page 307 Index Remove paper from <linked bin set scanning to a flash drive 128 subject and message information name> 230 scanning to an FTP address adding to e‑mail 109 Remove paper from all bins 230 creating shortcuts using the Substitute Size menu 148 Remove paper from bin <x>...
Page 308 Index poor copy quality 260 solid black streaks 277 printing from Windows 89 poor scanned image quality 262 solid color pages 279 viewing scanner unit does not close 259 solid white streaks 277 reports 252 troubleshooting, display streaked vertical lines 280 display is blank 255 toner fog or background display shows only diamonds 255...

This manual is also suitable for:

X651de X652de X654de X656de X656dte X658d ... Show all

Lexmark X65X series User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Maintaining the Printer

Administrative Support

Troubleshooting

Quick Links

Related Manuals for Lexmark X65X series

Summary of Contents for Lexmark X65X series