Page 1 User's Guide August 2011 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2008 Lexmark International, Inc.
Page 2: Table Of Contents
Contents Contents Safety information..................12 Learning about the printer.................14 Finding information about the printer....................14 Printer configurations..........................15 Selecting a location for the printer......................16 Basic functions of the scanner.........................16 Understanding the ADF and scanner glass....................17 Understanding the printer control panel....................18 Understanding the home screen......................19 Using the touch-screen buttons......................21 Additional printer setup................25 Installing internal options........................25...
Page 3 Contents Using an RJ11 adapter ............................61 Connecting directly to a telephone wall jack in Germany ................64 Connecting to a telephone ..........................65 Connecting to an answering machine.......................66 Connecting to a computer with a modem ......................68 Setting the outgoing fax name and number .....................69 Setting the date and time ..........................70 Turning Daylight Saving Time on ........................70 Loading paper and specialty media............71...
Page 4 Contents Making transparencies .............................94 Copying to letterhead ............................95 Customizing copy settings........................95 Copying from one size to another ........................95 Making copies using paper from a selected tray ....................96 Copying a document that contains mixed paper sizes ..................96 Copying on both sides of the paper (duplexing)....................97 Reducing or enlarging copies..........................97 Adjusting copy quality ............................98 Collating copies..............................98...
Page 5 Contents Customizing e-mail settings........................109 Adding e-mail subject and message information ...................109 Changing the output file type .........................109 Canceling an e-mail..........................110 Understanding e-mail options.......................110 Original Size ..............................110 Sides (Duplex) ..............................110 Orientation ..............................110 Binding ................................110 E-mail Subject ..............................110 E-mail File Name .............................111 E-mail Message ...............................111 Resolution ...............................111 Send As ................................111...
Page 6 Contents Improving fax quality..........................120 Holding and forwarding faxes.......................120 Holding faxes ..............................120 Forwarding a fax .............................121 Scanning to an FTP address..............122 Scanning to an FTP address........................122 Scanning to an FTP address using the keypad ....................122 Scanning to an FTP address using a shortcut number ..................123 Scanning to an FTP address using the address book ..................123 Creating shortcuts..........................123 Creating an FTP shortcut using the Embedded Web Server ................123...
Page 7 Contents Printing....................131 Printing a document..........................131 Printing on specialty media........................131 Tips on using letterhead ..........................131 Tips on using transparencies ..........................132 Tips on using envelopes..........................132 Tips on using labels ............................133 Tips on using card stock..........................133 Printing confidential and other held jobs....................134 Holding jobs in the printer ..........................134 Printing confidential and other held jobs from Windows................135 Printing confidential and other held jobs from a Macintosh computer ............135 Printing from a flash drive........................136...
Page 8 Contents Configure MP menu............................156 Envelope Enhance............................157 Substitute Size menu ............................157 Paper Texture menu ............................157 Paper Weight menu ............................159 Paper Loading menu ............................161 Custom Types menu ............................162 Custom Names menu .............................162 Custom Scan Sizes menu ..........................163 Custom Bin Names menu ..........................163 Universal Setup menu.............................163 Bin Setup menu...............................164 Reports menu............................165...
Page 9 Ordering charge rolls ............................257 Ordering pick rollers ............................257 Ordering ADF replacement parts........................258 Ordering staple cartridges ..........................258 Recycling Lexmark products........................258 Moving the printer..........................258 Before moving the printer ..........................258 Moving the printer to another location......................259 Setting the printer up in a new location ......................259 Shipping the printer ............................260...
Page 10 Contents Troubleshooting..................265 Solving basic printer problems......................265 Printer control panel display is blank or displays only diamonds............265 Solving printing problems........................265 Multiple‑language PDFs do not print......................265 Error message about reading USB drive appears ...................265 Jobs do not print .............................266 Confidential and other held jobs do not print ....................266 Job takes longer than expected to print ......................267 Job prints from the wrong tray or on the wrong paper..................267 Incorrect characters print ..........................267...
Page 11 Contents Solving paper feed problems.........................279 Paper frequently jams.............................279 Paper jam message remains after jam is cleared ...................280 Page that jammed does not reprint after you clear the jam ................280 Solving print quality problems......................280 Isolating print quality problems........................280 Blank pages ..............................281 Characters have jagged or uneven edges .......................281 Clipped images..............................282 Ghost images ..............................282...
Page 12: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 13 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 14: Learning About The Printer
Help Description Where to find The Help gives you instructions for using the While in any Lexmark software program, click Help, Tips > Help, or Help > software. Help Topics. Customer support Description...
Page 15: Printer Configurations
E‑mail support varies by country or region, www.lexmark.com. and may not be available in some instances. Click SUPPORT. Visit our Web site at www.lexmark.com. Select a country or region, and then select Click Technical Support. the Customer Support link. Select your printer type.
Page 16: Selecting A Location For The Printer
Learning about the printer Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: •...
Page 17: Understanding The Adf And Scanner Glass
Learning about the printer Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms).
Page 18: Understanding The Printer Control Panel
Learning about the printer Understanding the printer control panel PQRS WXYZ Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display. PQRS WXYZ Dial Pause •...
Page 19: Understanding The Home Screen
Learning about the printer Item Description Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. Indicator light Indicates the printer status: •...
Page 20 Learning about the printer Display item Description Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge.
Page 21: Using The Touch-Screen Buttons
Learning about the printer Display item Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job •...
Page 22: Other Touch-Screen Buttons
Learning about the printer Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons...
Page 23 Learning about the printer Button Function Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network.
Page 24 Learning about the printer Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location Menus >...
Page 25: Additional Printer Setup
Bar Code and Forms – IPDS and SCS/TNe – PrintCryption – PRESCRIBE • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 26: Accessing The System Board To Install Internal Options
Additional printer setup Accessing the system board to install internal options Note: This operation requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 27 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Memory card connector Lexmark Internal Solutions Port or printer hard disk connector Fax card connector...
Page 28: Installing A Memory Card
Additional printer setup Installing a memory card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 29: Installing A Flash Memory Or Firmware Card
Additional printer setup Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Replace the system board cover and close the system board door. Installing a flash memory or firmware card Note: This task requires a flathead screwdriver.
Page 30 Additional printer setup The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31 Additional printer setup Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Replace the system board cover and close the system board door.
Page 32: Installing An Internal Solutions Port
Additional printer setup Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This operation requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 33 Additional printer setup Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.
Page 34 Additional printer setup Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. Remove the metal cover from the ISP opening.
Page 35 Additional printer setup Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 36 Additional printer setup Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.
Page 37 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded.
Page 38: Installing A Printer Hard Disk
Replace the system board cover and close the system board door. Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This operation requires a flathead screwdriver.
Page 39 Additional printer setup Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Page 40 Additional printer setup Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 41 Additional printer setup Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Replace the system board cover and close the system board door.
Page 42: Installing A Fax Card
Additional printer setup Installing a fax card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 43 Additional printer setup Insert the fax card and attach the two provided screws to secure the fax card mounting bracket.
Page 44: Attaching Cables
Additional printer setup Insert the plug of the fax card interface cable into the receptacle of the system board. Replace the system board cover and close the system board door. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: •...
Page 45: Verifying Printer Setup
Additional printer setup USB port Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 46: Printing A Network Setup Page
Additional printer setup Touch Reports. Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 47: Updating Available Options In The Printer Driver
Additional printer setup Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system. Download the driver and install the printer software.
Page 48: Setting Up Wireless Printing
Additional printer setup Click Driver, and then add any installed hardware options. Click OK. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications. Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility. Select the printer, and then from the Printers menu, choose Show Info. From the pop‑up menu, choose Installable Options.
Page 49: Installing The Printer On A Wireless Network (Windows)
Additional printer setup Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. Connect the power cable, and then turn the printer on.
Page 50: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Click Wireless Network Attach. Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.
Page 51 Additional printer setup Connect the power cable, and then turn the power on. Enter the printer information Access the AirPort options. In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications.
Page 52 Additional printer setup Enter the security information necessary for the printer to join your wireless network. Click Submit. Open the AirPort application on your computer: In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort.
Page 53: Installing The Printer On A Wired Network
Additional printer setup Locate and double‑click Printer Setup Utility or Print Center. From the Printer List, choose Add. Select the printer from the list. Click Add. For AppleTalk printing: In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print &...
Page 54: For Macintosh Users
Additional printer setup In Windows XP and earlier Click Start. Click Run. Type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software. Click Agree to agree to the License Agreement. Select Suggested, and then click Next. Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select Custom and follow the on‑screen instructions.
Page 55 Additional printer setup In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Select the printer from the list. Click Add. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications. Double‑click Utilities.
Page 56: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 57 Additional printer setup Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. Click OK, and then click Close. For Mac users Print a network setup page and make a note of the new IP address.
Page 58: Setting Up Serial Printing
Additional printer setup Select the printer from the list. Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 59 Additional printer setup Make sure the box next to the selected printer model is checked. Select any other optional software you want to install, and then click Next. Click Finish to complete the printer software installation. Set the COM port parameters: After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned to the printer driver.
Page 60: Setting Up The Printer To Fax
Additional printer setup Setting up the printer to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 61: Using An Rj11 Adapter
Additional printer setup Using an RJ11 adapter Country/region • • United Kingdom Italy • • Ireland Sweden • Finland • Netherlands • Norway • France • • Denmark Portugal To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the telephone line adapter included in the box with the printer in some countries or regions.
Page 62 Additional printer setup Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • •...
Page 63 Additional printer setup To connect a telephone, an answering machine, or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country‑...
Page 64: Connecting Directly To A Telephone Wall Jack In Germany
Additional printer setup There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 65: Connecting To A Telephone
Additional printer setup If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Page 66: Connecting To An Answering Machine
Additional printer setup Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer.
Page 67 Additional printer setup Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port of the printer.
Page 68: Connecting To A Computer With A Modem
Additional printer setup Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Make sure you have the following: •...
Page 69: Setting The Outgoing Fax Name And Number
Additional printer setup Connect a second telephone cord from the telephone to the computer modem. Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser.
Page 70: Setting The Date And Time
Additional printer setup Setting the date and time You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may have to reset the date and time. To set the date and time: Type the printer IP address into the address field of your Web browser.
Page 71: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media This section explains how to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Page 72: Loading The Standard Or Optional 250-Sheet Or 550-Sheet Tray
Loading paper and specialty media Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 250‑sheet or 550‑sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for loading paper.
Page 73 Loading paper and specialty media Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Notes: • Use the size indicators on the bottom of the tray to help position the guides. •...
Page 74 Loading paper and specialty media Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper.
Page 75: Loading The 2000-Sheet Tray
Loading paper and specialty media Insert the tray. If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000‑sheet tray Pull the tray out.
Page 76 Loading paper and specialty media Unlock the length guide. Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide.
Page 77 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack: • Print side facedown for single‑sided printing •...
Page 78 Loading paper and specialty media Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper.
Page 79: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Pull down the multipurpose feeder door. Pull out the extension until it is fully extended. Slide the width guide to the far right.
Page 80 Loading paper and specialty media Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful not to scratch them. Load the paper or specialty media.
Page 81: Loading The Envelope Feeder
Loading paper and specialty media Without an optional StapleSmart Finisher With an optional StapleSmart Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing Notes: • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Do not load or close a tray while a job is printing. •...
Page 82 Loading paper and specialty media Lift the envelope weight back toward the printer. Slide the width guide to the right. Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 83: Linking And Unlinking Trays
Loading paper and specialty media Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. Adjust the width guide to lightly touch the edge of the paper stack. Lower the envelope weight to touch the paper stack. From the printer control panel, set the Paper Size and Paper Type.
Page 84: Assigning A Custom Paper Type Name
Loading paper and specialty media To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Page 85 Loading paper and specialty media Click Custom Types. Custom Types appears, followed by your custom name. Select a Paper Type setting from the list next to your custom name. Click Submit.
Page 86: Paper And Specialty Media Guidelines
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Page 87: Unacceptable Paper
Paper and specialty media guidelines For 60–176 g/m (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m , grain short is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.
Page 88: Using Recycled Paper And Other Office Papers
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 89: Supported Paper Sizes, Types, And Weights
The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications.
Page 90 Paper and specialty media guidelines Paper size Dimensions 250‑ or Optional Multipurpose Duplex unit 550‑sheet trays 2000‑sheet tray feeder (standard or optional) 138 x 210 mm Universal (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm...
Page 91: Paper Types And Weights Supported By The Printer
Paper and specialty media guidelines Paper types and weights supported by the printer The printer engine supports 60–176 g/m (16–47 lb) paper weights. The duplex unit supports 63–170 g/m (17–45 lb) paper weights. Paper type 250‑ or 550‑sheet Optional 2000‑sheet Multipurpose feeder Duplex unit trays (standard or...
Page 92 Paper and specialty media guidelines The Finisher supports 60–176 g/m (16–47 lb) paper weights. Paper type Finisher standard Output Expander (550 5‑Bin Mailbox StapleSmart Finisher bin (250 or 550 sheets) or High (500 sheets) (500 sheets sheets) Capacity Output Stacker (1850 sheets) Paper •...
Page 93: Copying
Copying Copying Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 94: Copying Using The Scanner Glass
Copying Change the copy settings as needed. Touch Copy It. Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears.
Page 95: Copying To Letterhead
Copying Touch the desired size of the transparencies, and then touch Continue. Touch the arrows until Transparency appears. Touch Transparency, and then touch Continue. Touch Copy It. Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 96: Making Copies Using Paper From A Selected Tray
Copying Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 97: Copying On Both Sides Of The Paper (Duplexing)
Copying Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper. A document that contains letter‑ and legal‑size pages needs to be copied. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 98: Adjusting Copy Quality
Copying From the Scale area, touch the arrows to enlarge or reduce your copies. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Touch Copy It. Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 99: Placing Separator Sheets Between Copies
Copying Touch Off if you do not want your copies collated. Touch Copy It. Placing separator sheets between copies Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 100: Creating A Custom Job (Job Build)
Copying Touch Print Page Borders if you want a box drawn around each page of the copies. Touch Done. Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters.
Page 101: Job Interrupt
Copying Job interrupt Job interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be On for this feature to function. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 102: Canceling A Copy Job
Copying Touch Overlay. Touch the button containing the overlay you want to use. Touch Done. Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen.
Page 103: Copy To
Copying Copy to This option opens a screen where you can enter the size and type of paper on which your copies will be printed. • Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting displayed.
Page 104: Collate
Copying Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3).
Page 105: Improving Copy Quality
Copying Overlay This option creates a watermark (or message) that overlays the content of your copy. You can choose between Urgent, Confidential, Copy, and Draft, or you can enter a custom message in the ”Enter custom text” field. The word you pick will appear, faintly, in large print across each page.
Page 106: E-Mailing
E-mailing E-mailing Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 107: Configuring The E-Mail Settings
E-mailing Configuring the e‑mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 108: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 109: Customizing E-Mail Settings
E-mailing Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 110: Canceling An E-Mail
E-mailing • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
Page 111: E-Mail File Name
E-mailing E-mail File Name This option lets you customize the attachment file name. E-mail Message This option lets you enter a message that will be sent with your scanned attachment. Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document.
Page 112 E-mailing • Scan Preview—Displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge.
Page 113: Faxing
Faxing Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 114: Sending A Fax Using The Computer
Faxing Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer.
Page 115: Creating A Fax Destination Shortcut Using The Touch Screen
Faxing Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 116: Customizing Fax Settings
Faxing Touch Search Address Book. Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) Touch Search. Touch the name to add it to the “Fax to”...
Page 117: Sending A Fax At A Scheduled Time
Faxing Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 118: Canceling An Outgoing Fax
Faxing Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning •...
Page 119: Sides (Duplex)
Faxing • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 120: Improving Fax Quality
Faxing Improving fax quality Question When should I use Text • Use Text mode when text preservation is the main goal of the fax, and preserving images mode? copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art.
Page 121: Forwarding A Fax
Faxing Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 122: Scanning To An Ftp Address
Scanning to an FTP address Scanning to an FTP address Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 123: Scanning To An Ftp Address Using A Shortcut Number
Scanning to an FTP address Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 124: Creating An Ftp Shortcut Using The Touch Screen
Scanning to an FTP address Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site.
Page 125: Resolution
Scanning to an FTP address Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
Page 126: Improving Ftp Quality
Scanning to an FTP address – Scan edge to edge—Select this box to scan edge to edge. – Sharpness—Click the arrow buttons to increase or decrease the sharpness. • Custom Job (Job Build)—Combines multiple scanning jobs into a single job •...
Page 127: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanning to a computer or flash drive Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 128: Scanning To A Flash Drive
Scanning to a computer or flash drive A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 129: Format Type
Scanning to a computer or flash drive Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
Page 130: Darkness
Scanning to a computer or flash drive Darkness This option adjusts how light or dark your scanned documents will turn out in relation to the original document. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document.
Page 131: Printing
Printing Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 140 and “Storing paper” on page 88. Printing a document Load paper into a tray or feeder.
Page 132: Tips On Using Transparencies
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter‑size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 133: Tips On Using Labels
For more information, see “Ordering supplies” on page 255. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: •...
Page 134: Printing Confidential And Other Held Jobs
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk •...
Page 135: Printing Confidential And Other Held Jobs From Windows
Printing Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. With a document open, click File >...
Page 136: Printing From A Flash Drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com.
Page 137: Printing Information Pages
Printing Touch the arrows if you want to increase the number of printed copies. Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files from the flash drive as held jobs.
Page 138: Canceling A Print Job From The Computer
Printing Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users In Windows Vista: Click Click Control Panel. Click Hardware and Sound. Click Printers. Double‑click the printer icon. Select the job to cancel. From the keyboard, press Delete.
Page 139 Printing From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon.
Page 140: Clearing Jams
Clearing jams Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams.
Page 141: Understanding Jam Numbers And Locations
Clearing jams Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path. The following table lists the jams that can occur and the location of each jam: 6,7,8 Jam numbers Area...
Page 142 Clearing jams Push the release latch, and then open the front cover. Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.
Page 143: 202 Paper Jam
Clearing jams Place the print cartridge aside. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 144: 230-239 Paper Jams
Clearing jams 230–239 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Pull down the bottom rear door. Push the tab down. Remove the jammed paper. Close the bottom rear door. Insert the standard tray. Touch Continue.
Page 145: Paper Jams
Clearing jams 240–249 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Remove any jammed paper, and then close the tray. Touch Continue. If the jam message persists, then pull out any optional trays. Remove the jammed paper, and then insert the trays.
Page 146: 250 Paper Jam
Clearing jams 250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 147: 260 Paper Jam
Clearing jams 260 paper jam Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. Lift the envelope weight. Remove all envelopes. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside.
Page 148: 283 Staple Jams
Clearing jams 283 staple jams Touch Status/Supplies to identify the location of the jam. Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
Page 149 Clearing jams Use the metal tab to lift the staple guard, and then remove any loose staples. Close the staple guard. Press down on the staple guard until it snaps into place.
Page 150: 290-294 Paper Jams
Clearing jams Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. 290–294 paper jams Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper. Close the ADF cover.
Page 151 Clearing jams Open the bottom ADF door, and then remove any jammed pages. Close the bottom ADF door and scanner cover. Touch Restart Job.
Page 152: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics...
Page 153: Paper Menu
Understanding printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Envelope Feeder • Only an installed paper source will appear as a menu setting.
Page 154 Understanding printer menus Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Recycled •...
Page 155 Understanding printer menus Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • From the Paper menu, Configure MP must be set to Cassette in order Transparency for MP Feeder Type to appear as a menu item. Recycled •...
Page 156: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>...
Page 157: Envelope Enhance
Understanding printer menus Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Enables or disables the envelope conditioner Notes: 1 (Least) • The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease the setting.
Page 158 Understanding printer menus Menu item Description Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture Specifies the relative texture of the labels loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 159: Paper Weight Menu
Understanding printer menus Menu item Description Heavy Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Rough Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting.
Page 160 Understanding printer menus Menu item Description Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note: Normal is the factory default setting.
Page 161: Paper Loading Menu
Understanding printer menus Paper Loading menu Menu item Description Card Stock Loading Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Duplex Note: Off is the factory default setting. Recycled Loading Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting.
Page 162: Custom Types Menu
Understanding printer menus Menu item Description Custom <x> Loading Determines whether 2‑sided printing occurs for all jobs that specify Custom <x> as the paper type Duplex Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type is supported.
Page 163: Custom Scan Sizes Menu
Understanding printer menus Custom Scan Sizes menu Menu item Description Custom Scan Size <x> Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus. Scan Size Name Width Notes: 3–14.17 inches (76–360 mm) •...
Page 164: Bin Setup Menu
Understanding printer menus Menu item Description Portrait Width Sets the portrait width 3–14 inches Notes: 76–360 mm • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments.
Page 165: Reports Menu
Understanding printer menus Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link • Mailbox is the factory default setting. Mail Overflow • The Mailbox setting treats each bin as a separate Link Optional mailbox. Type Assignment •...
Page 166 TCP/IP address information Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print servers.
Page 167: Network/Ports Menu
Understanding printer menus Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly.
Page 168 Understanding printer menus Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Auto Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 169: Smtp Setup Menu
Understanding printer menus Menu item Description Std Network Setup For descriptions and settings of the network setup menus, see the following: Reports or Network Reports • “Network Reports menu” on page 170 Network Card • “Network Card menu” on page 170 TCP/IP •...
Page 170: Network Reports Menu
Understanding printer menus Menu item Description Device‑Initiated E‑mail Specifies server information None Notes: Use Device SMTP Credentials • The message boxes have a limitation of 512 characters. User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
Page 171: Tcp/Ip Menu
Understanding printer menus Menu item Description Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
Page 172: Ipv6 Menu
Understanding printer menus Menu item Description AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Note: Yes is the factory default setting.
Page 173: Appletalk Menu
Understanding printer menus Network/Ports > Network <x> > Net <x> Setup > Wireless Menu item Description Network Mode Specifies the network mode Infrastructure Notes: Ad hoc • Infrastructure mode lets the printer access a network using an access point. • Ad hoc is the factory default setting.
Page 174: Lexlink Menu
Understanding printer menus Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > NetWare Menu item Description Activate Activates NetWare support Note: No is the factory default setting. View Login Name Lets you view the assigned NetWare login name Note: This can be changed only from the Embedded Web Server.
Page 175: Standard Usb Menu
Understanding printer menus Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 176: Parallel Menu
Understanding printer menus Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Page 177 Understanding printer menus Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: Auto • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 178: Serial Menu
Understanding printer menus Menu item Description Honor Init Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the Init signal from the parallel port.
Page 179 Understanding printer menus Menu item Description PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 180 Understanding printer menus Menu item Description Serial Protocol Selects the hardware and software handshaking settings for the serial port Notes: DTR/DSR • DTR is the factory default setting. XON/XOFF • DTR/DSR is a hardware handshaking setting. XON/XOFF/DTR • XON/XOFF is a software handshaking setting. XON/XOFF/DTRDSR •...
Page 181: Security Menu
Understanding printer menus Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 182: Disk Wiping Menu
Understanding printer menus Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 183: Security Audit Log Menu
Understanding printer menus Menu item Description Automatic Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs.
Page 184: Set Date/Time Menu
Understanding printer menus Menu item Description Delete Log Specifies whether audit logs are deleted Delete now Note: Delete Now is the factory default setting. Do not delete Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log.
Page 185: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese...
Page 186 Understanding printer menus Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. • On configures the printer to produce as little noise as possible. Run Initial setup Instructs the printer to run the setup wizard Notes: •...
Page 187 Understanding printer menus Menu item Description Scan to PC Port Range Specifies a valid port range for printers behind a port blocking firewall. The valid ports are specified by two sets of numbers <port range> separated by a semicolon. Note: 9751:12000 is the factory default setting. Displayed Information Specifies what is displayed on the upper left and right corners of the home screen...
Page 188 Understanding printer menus Menu item Description Home screen customization Additional buttons can be added to the Home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Display Copy Shortcuts Do Not Display Fax Shortcuts E‑mail E‑mail Shortcuts FTP Shortcuts...
Page 189 Understanding printer menus Menu item Description Output Lighting Sets the amount of light from the standard bin or an optional output Standard Bin LED Normal/Standby Mode Notes: Bright • In Normal/Standby Mode, the factory default is Bright. • In Power Saver Mode, the factory default is Dim. Power Saver Bright Output Option Bin LEDs...
Page 190 Understanding printer menus Menu item Description Location Specifies the location of the printer Note: The location will be stored on the Embedded Web Server. Alarms Sets an alarm to sound when the printer requires operator intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm Single...
Page 191 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Print Timeout Disabled Notes: 1–255 • 90 seconds is the factory default setting. •...
Page 192: Copy Settings Menu
Understanding printer menus Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings.
Page 193 Understanding printer menus Menu item Description Paper Saver Sets two or four sheets of an original document together on the same page Note: Off is the factory default setting. 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders Specifies whether a border is printed around the edge of the page at the margins...
Page 194 Understanding printer menus Menu item Description Separator Sheets Places a sheet of paper between pages, copies, or jobs based on the value selected None Note: None is the factory default setting. Between Copies Between Jobs Between Pages Separator Source Specifies a paper source Tray <x>...
Page 195 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the top right of the page Top right Notes: Top right • Off is the factory default setting for Top right. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 196 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the bottom right of the page Bottom right Notes: Bottom right • Off is the factory default setting for Bottom right. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 197: Fax Settings Menu
Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during copies, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 198 Understanding printer menus General Fax Settings Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: Off is the factory default setting for all Fax Cover Page options. Off by default On by default Never Use Always Use Include To field Include From field...
Page 199 Understanding printer menus Menu item Description Cancel Faxes Specifies whether the printer may cancel fax jobs Allow Note: If Cancel Faxes is not enabled, it will not appear as an option. Don't Allow Caller ID Specifies type of caller ID being used Note: FSK is the factory default setting.
Page 200 Understanding printer menus Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge • Off is the factory default setting. Short edge • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 201 Understanding printer menus Menu item Description Dial Mode Specifies the dialing sound, either as a tone or a pulse. Tone Pulse Max Speed Specifies the maximum speed in baud at which faxes are sent 2400 4800 9600 14400 33600 Custom Job scanning Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Specifies whether a preview will appear on the display for scan jobs...
Page 202 Understanding printer menus Menu item Description Shadow Detail Adjusts the amount of shadow detail visible on a fax 0–4 Note: 0 is the factory default setting. Scan edge to edge Specifies if the original document is scanned edge-to‑edge prior to faxing Note: Off is the factory default setting.
Page 203 Understanding printer menus Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are received 2400 4800 9600 14400 33600 Fax Forwarding Enables forwarding of received faxes to another recipient Forward Print Print and Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server.
Page 204 Understanding printer menus Menu item Description Auto Print Logs Enables automatic printing of fax logs Note: Logs print after every 200 jobs. Log Paper Source Selects the source of the paper used for printing logs Tray <x> Manual Feeder Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Station Name Dialed Number...
Page 205 Understanding printer menus Menu item Description Double Ring Answers calls with a double‑ring pattern Note: On is the factory default setting. Triple Ring Answers calls with a triple‑ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Page 206: E-Mail Settings Menu
Understanding printer menus Menu item Description Orientation Specifies the orientation of the scanned image Portrait Landscape Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting.
Page 207 Understanding printer menus Menu item Description E‑mail Server Setup Sends a copy of the e-mail back to the creator of the e-mail Send me a copy Never appears On by default Off by default Always On E‑mail Server Setup Specifies the maximum e-mail size in kilobytes Max e‑mail size Note: E-mail above the specified size is not sent.
Page 208 Understanding printer menus Menu item Description Color Specifies whether a job prints in grayscale or color Gray Note: Gray is the factory default setting. Color Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9...
Page 209 Understanding printer menus Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image Best for content 5–90 Notes: • “Best for content” is the factory default setting. •...
Page 210 Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Page 211: Ftp Settings Menu
Understanding printer menus FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 212 Understanding printer menus Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Universal 4 x 6 in.
Page 213 Understanding printer menus Menu item Description Transmission Log Specifies whether the transmission log prints Print log Note: “Print log” is the factory default setting. Do not print log Print only for error Log Paper Source Specifies a paper source for FTP logs Tray <x>...
Page 214: Flash Drive Menu
Understanding printer menus Menu item Description Contrast Specifies the contrast of the output 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image Creates a negative image of the original document Note: Off is the factory default setting.
Page 215 Understanding printer menus Menu item Description Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting.
Page 216 Understanding printer menus Menu item Description Photo JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image 5–90 Notes: • 50 is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 217: Print Settings
Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 218 Understanding printer menus Menu item Description Sides (Duplex) Enables duplex printing (two-sided printing) Staple Enables stapling Note: Off is the factory default setting. Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge...
Page 219: Print Settings
Understanding printer menus Menu item Description Separator Source Specifies a paper source Tray <x> Manual Feeder Envelope Feeder Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note: Do Not Print is the factory default setting. Print Print Settings Setup menu...
Page 220 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 221: Finishing Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 222 Understanding printer menus Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. •...
Page 223: Quality Menu
Understanding printer menus Menu item Description N‑up Border Prints a border around each page image when using N‑up (pages‑sides) None Note: None is the factory default setting. Solid Staple Job Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is installed. •...
Page 224: Utilities Menu
Understanding printer menus Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Page 225: Pdf Menu
Understanding printer menus Menu item Description Delete Downloads on Disk Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Delete Now Do Not Delete Note: Delete Now is the default setting. Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer hard disk...
Page 226: Postscript Menu
Understanding printer menus Menu item Description Annotations Prints annotations in a PDF Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting.
Page 227 Understanding printer menus Menu item Description Symbol Set Specifies the symbol set for each font name 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 228 Understanding printer menus Menu item Description Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes: None • Off is the factory default setting. 0–199 •...
Page 229: Html Menu
Understanding printer menus HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes: Antique Olive Intl Univers • The Times font will be used in HTML documents that do not specify a Apple Chancery Joanna MT font.
Page 230: Image Menu
Understanding printer menus Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note: Print is the factory default setting. Print Image menu Menu item Description Auto Fit Selects the optimal paper size, scaling, and orientation Notes: •...
Page 231: Help Menu
Understanding printer menus Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time.
Page 232: Understanding Printer Messages
Understanding printer messages Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Change <src>...
Page 233: Close Door Or Insert Cartridge
Understanding printer messages If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray. Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly.
Page 234: Fax Memory Full
Understanding printer messages Fax memory full There is not enough memory to send the fax job. Touch Continue to clear the message. Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: •...
Page 235: Install Envelope Feeder
Understanding printer messages Insert Tray <x> Insert the specified tray into the printer. Install bin <x> Try one or more of the following: • Install the specified bin: Turn the printer off. Unplug the power cord from the wall outlet. Install the specified bin.
Page 236: Load Staples
Understanding printer messages Job stored for delayed transmission The scanning completed for a delayed send fax job. Wait for the message to clear. Line busy A fax number is dialed, but the fax line is busy. Wait for the message to clear. Load <src>...
Page 237: No Dial Tone
Understanding printer messages Network indicates that the printer is using the standard network port built into the printer system board. Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server.
Page 238: Reattach Bin –
Understanding printer messages Reattach bin <x> – <y> Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins.

Page 239: Remove Paper From All Bins
Understanding printer messages Receiving page <n> The printer receives page <n> of the fax job, where <n> is the number of the page received. Wait for the message to clear. Remove packaging material, check <x> Remove any remaining packaging material from the specified location. Remove paper from <linked bin set name>...
Page 240: Restore Held Jobs
Understanding printer messages Replace wiper Replace the fuser wiper, or try one or more of the following: • Touch Continue to clear the message and continue printing. • Touch Ignore to clear the message, but at the next power-on, the message appears again. Restore Held Jobs? Try one or more of the following: •...
Page 241: Some Held Jobs Were Not Restored
Understanding printer messages Some held jobs were not restored Touch Continue to delete the specified job. Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible. System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the message to clear. System busy, preparing resources for job.
Page 242: Short Paper
Understanding printer messages 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. •...
Page 243: Memory Full
Understanding printer messages 38 Memory full Try one or more of the following: • Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: •...
Page 244: Not Enough Free Space In Flash Memory For Resources
Understanding printer messages 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. •...
Page 245: Standard Parallel Port Disabled
Understanding printer messages 55 Unsupported option in slot <x> <x> is a slot on the printer system board. Try one or more of the following: Turn the printer power off. Unplug the power cord from the wall outlet. Remove the unsupported option card from the printer system board. Connect the power cord to a properly grounded outlet.
Page 246: Too Many Bins Attached
Understanding printer messages 56 USB port <x> disabled <x> is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. •...
Page 247: Too Many Trays Attached
Understanding printer messages Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Remove the additional trays. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 248: Unformatted Disk
Understanding printer messages 63 Unformatted disk Try one or more of the following: • Touch Continue to clear the message and continue printing. • Format the printer hard disk. If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer needs to have routine maintenance done.
Page 249: Flatbed Cover Open
Understanding printer messages Try one or more of the following: • Touch Continue if no scan job is active when the attendance message appears. This clears the message. • Touch Cancel Job if a scan job is processing when the attendance message appears. This cancels the job and clears the message.
Page 250 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Page 251: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 252: Adjusting Scanner Registration
Maintaining the printer Wipe the white underside of the scanner cover until it is clean and dry. Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. Close the scanner cover.
Page 253: Storing Supplies
Maintaining the printer To align the scanner glass (flatbed): Place the Quick Test page facedown on the scanner glass. Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit.
Page 254: Conserving Supplies
Maintaining the printer Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see “Supplies menu,”...
Page 255: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 256: Ordering A Maintenance Kit
Maintaining the printer Part name Lexmark Return Program Regular cartridge Cartridge High Yield Print Cartridge X651H21P X651H11P Extra High Yield Print Cartridge X654X21P X654X11P High Yield Return Program Print Cartridge for Label Applications X651H04P Not applicable Extra High Yield Return Program Print Cartridge for Label Applications X654X04P...
Page 257: Ordering A Fuser
Maintaining the printer Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Part number T1 fuser 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) T2 fuser 40X5853 (100 V)
Page 258: Ordering Adf Replacement Parts
Staple Cartridges–3 pack 25A0013 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: Visit our Web site at www.lexmark.com/recycle. Find the product type you want to recycle, and then select your country from the list. Follow the instructions on the computer screen.
Page 259: Moving The Printer To Another Location
Maintaining the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. •...
Page 260: Shipping The Printer
Maintaining the printer Right Side 20 cm (8 in.) Left Side 31 cm (12 in.) Front 51 cm (20 in.) Rear 20 cm (8 in.) 31 cm (12 in.) Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Page 261: Administrative Support
Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Page 262: Viewing Reports
Administrative support To set up e‑mail alerts: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 263: Adjusting Power Saver
Administrative support Adjusting Power Saver Available settings range from 1–240 minutes. The factory default is 30 minutes. To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 264 Administrative support Touch General Settings. Touch the down arrow until Factory Defaults appears. Touch the left or right arrow until Restore Now appears. Touch Submit. Touch...
Page 265: Troubleshooting
The Print dialog appears. Select Print as image. Click OK. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com.
Page 266: Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. USB,...
Page 267: Job Takes Longer Than Expected To Print
Troubleshooting AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 268: Tray Linking Does Not Work
Troubleshooting Tray linking does not work These are possible solutions. Try one or more of the following: OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. •...
Page 269: Solving Copy Problems
Troubleshooting Touch Submit. Touch Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit.
Page 270 Troubleshooting HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass”...
Page 271: Partial Document Or Photo Copies
Troubleshooting Partial document or photo copies These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 272: Scanning Takes Too Long Or Freezes The Computer
Troubleshooting Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: THER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING Close all programs not being used. HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution.
Page 273: Cannot Scan From A Computer
Troubleshooting HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 274 Troubleshooting HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack.
Page 275: Can Send But Not Receive Faxes
Troubleshooting OICE AIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer. HE PRINTER MEMORY MAY BE FULL Dial the fax number.
Page 276: Received Fax Has Poor Print Quality
Troubleshooting HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 277: Solving Option Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet.
Page 278: 2000-Sheet Tray
If the envelope feeder is listed on the menu settings page, but an envelope jams when it enters or exits the feeder, then it may not be properly installed. Reinstall the envelope feeder. For more information, see the hardware setup documentation that came with the envelope feeder, or go to www.lexmark.com/publications to view the envelope feeder instruction sheet.
Page 279: Flash Memory Card
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 280: Paper Jam Message Remains After Jam Is Cleared
Troubleshooting HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared HECK THE PAPER PATH The paper path is not clear.
Page 281: Blank Pages
Troubleshooting Release the buttons when the screen with the progress bar appears. The printer performs a power‑on sequence, and then the Configuration menu appears. Touch the down arrow until Print Quality Pages appears. Touch Print Quality Pages. The print quality test pages print. Touch Back.
Page 282: Clipped Images
Troubleshooting AKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 283: Gray Background
Troubleshooting Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. •...
Page 284: Paper Curl
Troubleshooting Paper curl These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 285: Repeating Defects
Troubleshooting HE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. HE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects EPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in.).
Page 286: Solid Black Or White Streaks
Troubleshooting Solid black or white streaks These are possible solutions. Try one or more of the following: AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application. HECK THE PAPER TYPE •...
Page 287: Print Is Too Dark
Troubleshooting HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER Avoid textured paper with rough finishes. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 288: Solid Color Pages
Troubleshooting HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER Avoid textured paper with rough finishes. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 289: Streaked Vertical Lines
Troubleshooting Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. •...
Page 290: Toner Rubs Off
Troubleshooting HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 291: Transparency Print Quality Is Poor
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1‑800‑539‑6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 292: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 293 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Page 294: Industry Canada Notices
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 295 Notices Industry Canada radio interference statement Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Page 296 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 297: Noise Emission Levels
Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Page 298: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Page 299: Notice To Users Of The Canadian Telephone Network
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 300: Notice To Users Of The New Zealand Telephone Network
Notices Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à...
Page 301: Energy Star
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 302: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.
Page 303: Statement Of Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 304: Limitation Of Liability
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 305 Notices This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative.
Page 306 Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you. LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this Software License Agreement: Use.
Page 307 If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program.
Page 308 Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of...
Page 309: Index
Index Index 550‑sheet tray (standard or Answering 232 Numerics optional) AppleTalk menu 173 1565 Emulation error, load loading 72 attaching cables 44 emulation option 250 56 Parallel port <x> disabled 245 2000‑sheet tray 56 Serial port <x> disabled 245 loading 75 56 Standard parallel port Bin Setup menu 164 200–282.yy paper jam 248...
Page 310 Index configuration information quick copy 93 Ethernet networking wireless network 48 reducing 97 Macintosh 53 configurations selecting a tray 96 Windows 53 printer 15 to letterhead 95 Ethernet port 44 Configure MP menu 156 using the ADF 93 exterior of the printer configuring using the scanner glass cleaning 251...
Page 311 Index Fax server 'To Format' not set up. troubleshooting 279 Internal Solutions Port, network Contact system administrator. 234 Flushing buffer 234 changing port settings 56 Fax Station Name not set up 234 forwarding faxes 121 Invalid PIN 235 Fax Station Number not set up 234 IPv6 menu 172 fax troubleshooting address book 123...
Page 312 Index envelopes 79, 81 Paper Size/Type 153 flash memory card 29 letterhead in 2000‑sheet tray 75 Paper Texture 157 internal 25 letterhead in multipurpose Paper Weight 159 Internal Solutions Port 32 feeder 79 Parallel <x> menu 176 memory card 28 letterhead in trays 72 PCL Emul 226 memory cards 25...
Page 313 Index paper type held jobs do not print 266 37 Insufficient memory to collate custom 84 incorrect characters print 267 job 242 paper types incorrect margins 283 37 Insufficient memory, some duplex support 91 jammed page does not Held Jobs were deleted 242 supported by finisher 91 reprint 280 37 Insufficient memory, some held...
Page 314 Insert Tray <x> 235 System busy, preparing resources recycling Install bin <x> 235 for job. 241 Lexmark products 258 Install envelope feeder 235 System busy, preparing resources WEEE statement 298 Install tray <x> 235 for job. Deleting held job(s). 241...
Page 315 Index resolution, fax Set Date/Time menu 184 system board changing 116 setting accessing 26 Restore Held Jobs? 240 paper size 71 System busy, preparing resources RJ11 adapter, using 61 paper type 71 for job. 241 TCP/IP address 171 System busy, preparing resources Universal Paper Size 71 for job.
Page 316 Index troubleshooting, paper feed Internal Solutions Port 279 message remains after jam is memory card 279 XPS menu 230 cleared 280 option not working 277 troubleshooting, print paper trays 277 error reading USB drive 265 StapleSmart finisher 278 held jobs do not print 266 troubleshooting, scan incorrect characters print 267 cannot scan from a computer 273...

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Lexmark 16M1846 - X 658dte B/W Laser User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Printing

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Quick Links

Need help?

Questions and answers

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Summary of Contents for Lexmark 16M1846 - X 658dte B/W Laser