Cannot Receive By Voip Gateway - Ricoh M052 Service Manual

IP-Fax Troubleshooting

Cannot receive by VoIP Gateway.

Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 VoIP Gateway installed correctly?
4 VoIP Gateway power switched on?
IP address/host name of specified VoIP
5
Gateway correct on sender's side?
DNS server registered when host name
6
specified on sender side?
7 Network bandwidth too narrow?
8 G3 fax connected?
9 G3 fax power switched on?
M381
Action
Check the LAN cable connection.
Cannot breach the firewall. Request the
remote fax to send by using another
method (Fax, Internet Fax)
Contact the network administrator.
Contact the network administrator.
Request the remote fax to check the IP
address/host name.
Contact the network administrator.
Request the network administrator to
increase the bandwidth.
Check that G3 fax is connected.
Check that G3 fax is switched on.
32 SM