Ip-Fax Reception; Cannot Receive Via Ip Address/Host Name - Ricoh M052 Service Manual

3.3.2 IP-FAX RECEPTION

Cannot receive via IP Address/Host Name.

Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 IP address of local fax registered?
Port number specified at remote sender
4
fax (if required)?
Specified port number correct (if
5
required)?
DNS server registered when host name
6
specified on sender side?
7 Network bandwidth too narrow?
8 Remote fax cancelled transmission?
SM
Action
Check the LAN cable connection.
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
Register the IP address.
Request the sender to specify the port
number.
Request the sender to check the port
number.
Contact the network administrator.
The sender machine displays this
error code if the sender fax is a
Ricoh model.
Request the system administrator to
increase the bandwidth.
Lower the start modem reception baud
rate on the receiving side.
IPFAX SW06
Check whether the remote fax cancelled
the transmission.
31
IP-Fax Troubleshooting
M381