Troubleshooting Guide - Automatic Technology GDO-11v1 SecuraLift User Manual

Troubleshooting guide

Symptom
Door will not operate
Door starts to close but
automatically reverses to
open position
Door operates from drive unit
(operate) button but not from
transmitter.*
*See note
Door will not close fully
Door will not open fully
Courtesy light not working
PE Beam click but door does not
reverse open when PE Beam is
obstructed during close cycle
PLEASE NOTE:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones,
wireless stereo headphones and baby monitors. It is possible that these devices could cause a degree of
interference such as to greatly reduce the range of the transmitter. In such an instance please contact your ATA
dealer for an alternative frequency replacement kit. As this is not a warrantable situation but an environmental
issue charges may apply for the changeover.
Possible cause
Mains power not switched on
Door is obstructed
Door is locked or motor jammed
Door tracks/hardware damaged
Adverse weather conditions (wind
or cold) causing door to stiffen and
become tight in the tracks
Possible obstruction in
the doorway
Transmitter code not stored
in memory
Flat battery
Door limits position need to
be reset
Door limits position need to
be reset
Faulty light
Wrong value of resistor is used
PE Beam or wiring faulty
PE Beam not aligned correctly
PE Beam is obstructed
Owner Installation Instructions
Remedy
Switch on mains power
Remove obstruction
Unlock door or remove jam
Door requires service/repair by
qualifi ed technician
Increase force margin setting.
See Step 17 on page 21
Remove obstruction
Code transmitter into opener's
memory. Refer Step 18.1 on page
22
Replace battery
Reset limits positions. Refer Step
15.4 on page 19
Reset limits positions. Refer Step
15.4 on page 19
Replace lamp
2k2 ohms resistor must be used on
the receiver of PE Beam
Remove obstruction
See Step 20 on page 25
GDO-11v1 SecuraLift ®
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