Diagnostic Error Codes - IBM TotalStorage NAS 300 User Reference

Diagnostic error codes

Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a
Attention:
make sure that your appliance engine has the latest levels of BIOS, Advanced
System.
Table 23 describes diagnostic error codes and their suggested actions.
Table 23. Diagnostic error codes
Error code/symptom
001-XXX-000
001-XXX-001
001-250-000
001-250-001
005-XXX-000
011-XXX-000
011-XXX-001
014-XXX-000
015-XXX-001
015-XXX-015
015-XXX-198
020-XXX-000
020-XXX-001
020-XXX-002
020-XXX-003
020-XXX-004
030-XXX-000
035-XXX-099
part. The description for these error codes are:
000 The test passed.
195 The Esc key was pressed to abort the test.
197 This is a warning error and might not indicate a hardware failure.
For all error codes, replace/follow the Part/action indicated.
If diagnostic error messages appear that are not listed in the tables,
Meaning
Failed core tests.
Failed core tests.
Failed system board ECC.
Failed system board ECC.
Failed video test.
Failed COM1 serial port test.
Failed COM2 serial port test.
Failed parallel port test.
USB interface not found, board
damaged.
Failed USB external loopback
test.
USB device connected during
USB test.
Failed PCI interface test.
Failed hot-swap slot 1 PCI
latch test.
Failed Hot-swap slot 2 PCI
latch test.
Failed hot-swap slot 3 PCI
latch test.
Failed hot-swap slot 4 PCI
latch test.
Failed internal SCSI interface
test.
Part/action
System board
System board
System board
System board
System board
System board
System board
System board
System board
No action required. USB is not required for normal
functioning.
No action required. USB is not required for normal
functioning.
System board
1. PCI hot-swap latch assembly
2. System board
1. PCI hot-swap latch assembly
2. System board
1. PCI hot-swap latch assembly
2. System board
1. PCI hot-swap latch assembly
2. System board
System board
1. No adapters were found.
2. If adapter is installed recheck connection.
Appendix D. Symptom-to-part index
131