Diagnostic Programs - IBM TotalStorage NAS 300 User Reference

You will receive these messages only when running the SCSISelect Utility.

Diagnostic programs

The NAS Gateway 300 diagnostic programs are stored in upgradable read-only
memory (ROM) on the system board, on CD-ROMs, and in the software. These
programs are the primary method of testing the major components of your NAS
Gateway 300. Diagnostic error messages indicate that a problem exists; they are
not intended to be used to identify a failing part.
The error messages and codes are listed in "Diagnostic error codes" on page 131.
Sometimes the first error to occur causes additional errors. In this case, the NAS
Gateway 300 displays more than one error message. Always follow the suggested
action instructions for the first error message that appears.
Error codes appear in the detailed test log and summary log when running the
diagnostic programs.
Format of an error code
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
ttt
iii
date
cc
text message
is the three-digit function code that indicates the function being tested when
the error occurred. For example, function code 089 is for the
microprocessor.
is the three-digit failure code that indicates the exact test failure that was
encountered.
is the three-digit device ID.
is the date that the diagnostic test was run and the error recorded.
is the check digit that is used to verify the validity of the information.
is the diagnostic message that indicates the reason for the problem.
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred.
This corresponds to the function code (fff) given in the previous list.
Result
can have one of these values:
Passed
The diagnostic test completed without any errors.
Failed The diagnostic test discovered an error.
User aborted
You stopped the diagnostic test before it was complete.
Chapter 8. Troubleshooting
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