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IBM TotalStorage 300 Service Manual

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IBM TotalStorage
Network Attached Storage 300
Model 325
Service Guide

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Summary of Contents for IBM TotalStorage 300

  • Page 1 ™ IBM TotalStorage Network Attached Storage 300 Model 325 Service Guide...
  • Page 3 ™ IBM TotalStorage Network Attached Storage 300 Model 325 Service Guide...
  • Page 4 Order publications through your IBM representative or the IBM branch office servicing your locality. Publications are not stocked at the address below. IBM welcomes your comments. A form for reader’s comments is provided at the back of this publication. If the form has been removed, you may address your comments to: International Business Machines Corporation Design &...

  • Page 5: Table Of Contents

    Chapter 2. Introduction ..... . 3 IBM NAS 300 overview ..... . 3 IBM NAS 300 engines.
  • Page 6 Checking the LEDs ..... . 36 Powering the IBM NAS 300 on and off ....42 Powering on when clustering is active .
  • Page 7 Appendix A. FRU information (service only)... . . 121 Removing the LED cover..... 121 Removing the on/off reset board .
  • Page 8 Environmental notices ..... 209 Index ......213 IBM NAS 300 Service Guide...

  • Page 9: About This Guide

    Hardcopy publications shipped with the Network Attached Storage The following publications are shipped in hardcopy and are also provided in softcopy form at www.ibm.com/storage/support/nas: v IBM TotalStorage Network Attached Storage 300 Hardware Installation Guide, GA27-4275 This publication provides procedures for setting up, cabling, and replacing components of the IBM TotalStorage Network Attached Storage .

  • Page 10: Accessibility

    Safety Information, 44L2247 Accessibility The softcopy version of this guide and the other related publications are all accessibility-enabled for the IBM Home Page Reader. Web sites Getting help online www.ibm.com/storage/support/nas Here you can visit a support page that is specific to your hardware, complete with FAQs, parts information, technical hints and tips, technical publications, and downloadable files, if applicable.

  • Page 11: Chapter 1. General Checkout

    For the IBM NAS 300 engines, diagnostic programs are stored in upgradable read-only memory (ROM). These programs are the primary method of testing the major internal components of the IBM NAS 300 engines (the system boards, planar Ethernet controllers, RAM, CD-ROMs, diskette drives, serial ports, hard drives, and parallel ports).

  • Page 12: Checking Out The Fibre Channel Hub

    Note: If power was just applied to the RAID storage controller, the green and amber LEDs might turn on and off intermittently. Wait until the RAID storage controller finishes powering up before you begin checking for faults. IBM NAS 300 Service Guide...

  • Page 13: Chapter 2. Introduction

    Chapter 2. Introduction The IBM NAS 300 is a storage appliance that allows you to easily attach storage to a network. Because it is an appliance, you do not need to know about the internal operating system. IBM NAS 300 overview...

  • Page 14: Components

    IBM NAS 300 Installation Guide. Fibre Channel hub The IBM NAS 300 Fibre Channel hub is an eight-port Fibre Channel hub that includes seven fixed short-wave optic ports, one gigabit interface converter (GBIC) port, and an operating system for building and managing a switched-loop architecture.

  • Page 15: Gbics

    RAID controller cache. The IBM NAS 300 RAID storage controller supports Fibre Channel. It is a new technology, similar to a high-speed network, that you can use to connect large amounts of disk storage to a controller or cluster of controllers. Fibre Channel technology provides increased performance, scalability, availability, and distance for Chapter 2.

  • Page 16: Features

    Front view The following illustration shows the components and controls on the front of the RAID storage controller. Power-on LED Hot-swap General-system- drive CRU error LED Drive activity LED Tray handle Latch Drive fault LED IBM NAS 300 Service Guide...

  • Page 17: Back View

    IBM NAS 300 components” on page 67. For more information about the LEDs, see the IBM NAS 300 User’s Reference. Back view The following illustration shows the components at the back of the IBM NAS 300 RAID storage controller. Hot-swap fan bays...

  • Page 18: Interface Ports And Switches

    Fibre Channel cables. Host port The host port is used to connect a Fibre Channel cable from the IBM NAS 300 Fibre Channel hub. You first insert a GBIC into the port and then connect a Fibre Channel cable.

  • Page 19: Storage Unit

    RAID storage controller. Storage Unit The IBM NAS 300 storage unit is a compact unit that provides high-capacity, Fibre Channel (FC) disk storage. It delivers fast, high-volume data transfer, retrieval, and storage functions across multiple drives, to multiple hosts. The expansion enclosure is designed for continuous, reliable service;...

  • Page 20: Components

    Components The following sections describe the components of the storage unit. Note: The hot-swap features of the IBM NAS 300 storage unit enable you to remove and replace hard disk drives, power supplies, ESM boards, and fans without turning off the storage unit. Therefore, you can maintain the availability of your system while a hot-swap device is removed or replaced.
  • Page 21 status of the storage unit. Each ESM board has two GBIC connector ports for connecting your storage unit to the controller or connecting two or more storage unit together. The ESM boards provide redundancy when both boards are configured into redundant FC loops. Hot-swap fan CRUs Your storage unit has two interchangeable hot-swap and redundant fan units.
  • Page 22 48 hours in order to maintain redundancy and optimum cooling. When you replace the failed unit, be sure to install the second fan within 10 minutes to prevent any overheating due to the lack of the additional fan unit. IBM NAS 300 Service Guide...
  • Page 23 Fan CRUs The two fan CRUs are located here. These fans are hot-swappable and redundant. Fault LEDs These amber LEDs light when a fan failure occurs. Latches and handles Use the latches and handles to remove or install the fan CRUs. ESM boards user controls: GBIC output port GBIC input port...

  • Page 24: Supported Software Applications

    ID switch (x10) is for the tens position. Supported software applications For a list of the pre-loaded and optional software applications that are supported by your IBM NAS 300, refer to the IBM TotalStorage Network Attached Storage 300 User’s Reference. IBM NAS 300 Service Guide...

  • Page 25: Chapter 3. Troubleshooting

    This chapter provides basic troubleshooting information to help you resolve some common problems that might occur with your IBM NAS 300. Note: The information is organized by IBM NAS 300 component (engines, Fibre Channel hub, and so on); however, if a Fibre Channel hub or one or more...

  • Page 26: Post

    2. A single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will not occur the next time you run the test. IBM NAS 300 Service Guide...

  • Page 27: Diagnostic Programs And Error Messages

    POST error messages Note: To view POST error messages, attach a monitor, keyboard, and mouse to each engine before it is powered-up. The table,“POST error codes” on page 53, provides information about the POST error messages that can appear during startup. Event/error logs The POST error log contains the three most recent error codes and messages that the system generated during POST.
  • Page 28 Configuration/Setup screen appears. Press Esc to start the Diagnostic program. Note: To run the diagnostic programs, you must start the engine with the highest level password that is set. That is, if an administrator password is IBM NAS 300 Service Guide...
  • Page 29 set, you must enter the administrator password, not the power-on password, to run the diagnostic programs. 5. Select either Extended or Basic from the top of the screen. (PC-Doctor 2.0 with a copyright statement appears at the bottom of this screen.) 6.

  • Page 30: Recovering Bios

    Note: You can obtain a BIOS flash diskette from one of the following sources: v Download a BIOS flash diskette from the website:www.storage.ibm.com/support/nas v Contact your IBM service representative. Troubleshooting the planar Ethernet controller This section provides troubleshooting information for problems that might occur with the 10/100 Mbps planar Ethernet controller.
  • Page 31 Try a different connector on the hub. apparent cause. v Reinstall the device drivers. Refer to your operating-system documentation and to the IBM NAS 300 User’s Reference information. If the problem remains, go to “Starting the diagnostic programs” on page 18 to run the diagnostic programs.

  • Page 32: 10/100 Ethernet Adapter Troubleshooting Chart

    Use Category 5 cabling and ensure that the network cable is securely attached. v Verify the adapter is seated firmly in the slot and connected to a 100BASE-TX hub/switch (not 100BASE-T4). 2. Ensure the duplex mode setting on the adapter matches the setting on the switch IBM NAS 300 Service Guide...

  • Page 33: Gigabit Ethernet Sx Adapter Troubleshooting Chart

    Table 4. Ethernet troubleshooting chart (continued) Ethernet adapter problem Suggested Action The LNK LED is not On. Check the following: 1. Ensure that you loaded the correct network drivers. 2. Check all connections at the adapter and the switch. 3. Try another port on the switch. 4.
  • Page 34 3. Try another port on the buffered repeater or switch 4. Ensure that the buffered repeater or switch port is configured for 1000 Mbps and full-duplex. 5. Try changing the auto-negotiation setting on the link partner, if possible IBM NAS 300 Service Guide...

  • Page 35: Running Adapter Diagnostics

    This section describes how to test the adapters using the diagnostics tools. Testing the Ethernet adapters with Intel PROSet II Each IBM NAS 300 engine comes with Intel PROSet II. You can use PROSet to view the following: v Adapter parameters such as MAC and IP addresses...
  • Page 36 PCI slot number FAStT Check also provides the engine’s world-wide name (WWN) as detailed in the IBM NAS 300 User’s Reference.. To test the Fibre Channel adapter, select the adapter and then click the Diagnostic button. FAStT Check can perform fibre loopback and data tests.

  • Page 37: Power Checkout

    System Management Processor Communication : Passed -> Built in Self Test Status ..: Passed Boot Sector Code Revision ... :6, Build ID: WMICT60A Main Application Code Revision :4, Build ID: WMXT57A 4. Use the up and down arrow keys to select the device you want to look at in more detail.

  • Page 38: Replacing The Battery

    Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions. CAUTION: When replacing the battery, use only IBM Part Number 10L6432 or an equivalent type battery recommended by the manufacturer.

  • Page 39: Temperature Checkout

    4. Insert the new battery: a. Tilt the battery so that you can insert it into the socket, under the battery clip. b. As you slide it under the battery clip, press the battery down into the socket. 5. Reinstall the engine cover and connect the cables. Note: Wait approximately 20 seconds after you plug the power cord of your engine into an electrical outlet for the Power Control button to become active.

  • Page 40: Troubleshooting The Fibre Channel Hub

    Before performing any repair action, gather as much information as possible. System reported error or failure to access a device Either the customer has reported a IBM NAS 300 related system error message or the customer has reported a failure accessing IBM NAS 300 storage. If the host...

  • Page 41: Service References

    3. Insert one of the small single GBIC port wrap connectors (black for ports 0 - 6). For port 7 the connector is black if the GBIC is short wavelength or gray if it is long wavelength). Wait 10 seconds and observe the associated port LED. If it is slowly blinking green (every 2 seconds), the GBIC and port are functional.
  • Page 42 Be sure that all cables and GBICs are properly seated. Observe the LEDs for the failing ports. If you do not know which ports are failing, go to “Checking the Fibre Channel hub” on page 30. IBM NAS 300 Service Guide...
  • Page 43 1. If the port LED blinks slow yellow (blinks every two seconds), the port is disabled. The customer needs to re-enable the port using the Storwatch Managed Hub Specialist Web interface or a Telnet session. See the IBM NAS 300 User’s Reference for information on disabling and re-enabling ports. Have the customer re-enable the port.
  • Page 44 Fibre Channel hub after reviewing and following all other instructions in the service procedures, you might need to replace the fibre-channel cable. Go to “Suspect fibre-channel cable (action code 7)”. Suspect fibre-channel cable (action code 7): IBM NAS 300 Service Guide...

  • Page 45: Troubleshooting The Raid Storage Controllers And Storage Units

    If the diagnostic still reports failure, replace the cable or have the customer replace the cable. v If this is an IBM-provided cable, replace the cable. There are two lengths of cable available for the Fibre Channel hub (5-meter and 25-meter short wave).

  • Page 46: Checking The Leds

    Not following the software-recovery procedures can result in data loss. Checking the LEDs The LEDs display the status of the IBM NAS 300 components. Green LEDs indicate a normal operating status; amber LEDs indicate a possible failure. It is important to check all the LEDs on the front and back of the components when you turn on the power.
  • Page 47 Table 8. LEDs located on front panel of a RAID storage controller (continued) Drive active Green v On -Normal operation v Flashing -The drive is reading or writing data v Off - One of the following situations has occurred: – The storage server has no power –...
  • Page 48 If the Ethernet connection is 100BASE-T, 10BT LED is off and 100BT LED is on. v If there is no Ethernet connection, then both LEDs are off. Always use the storage-management software to identify the failure. IBM NAS 300 Service Guide...
  • Page 49 – The power supply is disconnected – The power supply is seated improperly – The IBM NAS 300 has no power Always use the storage-management software to identify the failure. Use the following steps to verify the RAID storage controller, storage unit, drives, all...
  • Page 50 Check the main circuit breaker and ac outlet. Power supply failure Replace the power supply. Midplane failure Replace the midplane Amber LED Drive CRUs Drive rebuild or identity is in No corrective action is flashing process needed IBM NAS 300 Service Guide...
  • Page 51 Table 12. LEDs located on rear panel of a storage unit (continued) One or more Power Power cord unplugged or Make sure that the green LEDs off supply switches turned off power cord is plugged CRUs in and the power-supply switches are turned on.

  • Page 52: Powering The Ibm Nas 300 On And Off

    GBIC Powering the IBM NAS 300 on and off This section contains instructions for powering the IBM NAS 300 on and off under normal and emergency situations. The clustering function requires special considerations when you need to power on or off. This section gives the details for those considerations.

  • Page 53: Powering Off When Clustering Is Active

    IBM NAS 300. Restoring power after an emergency Use this procedure to restart the IBM NAS 300 if you turned off the power supply switches during an emergency shut down, or if a power failure or a power outage occurred.
  • Page 54 1. After the emergency situation is over or power is restored, check the IBM NAS 300 for damage. If there is no visible damage, continue with Step 2; otherwise, have your system serviced. 2. After you have checked for damage, ensure that the power switches are in the off position;...

  • Page 55: Chapter 4. Symptom-To-Fru Index

    (before you power on the engine) to enable you to see them. Power-on self-test When you power on your IBM NAS 300, its engines perform a power-on self-test (POST) to check the operation of appliance components and some installed options.
  • Page 56 1. Battery 2. System Board 3-2-1 (Serial port failed) 1. System Board 3-2-2 (Parallel port failed) 1. System Board 3-2-3 (Math coprocessor failed) Processor 3-2-4 (Failure comparing CMOS 1. DIMM memory size against actual) 2. Battery IBM NAS 300 Service Guide...

  • Page 57: No Beep Symptoms

    Beep/Symptom FRU/Action 3-3-1 (Memory size mismatch 1. DIMM occurred; see ″Memory Settings″ on 2. Battery page 114) 3-3-2 (Critical SMBUS error 1. Disconnect the server power cord from outlet, wait 30 seconds and occurred) retry. 2. System Board 3. DIMMs 4.

  • Page 58: Information Panel System Error Led

    1. Check individual fan LEDs. 2. Replace respective fan. 3. Fan Cable. 4. System Board. 5. Power Backplane Board. MEM LED on (The LED next to the 1. DIMM. failing DIMM is on.) 2. Failing DIMM in slot J1-J4. IBM NAS 300 Service Guide...

  • Page 59: Diagnostic Error Codes

    Diagnostic Panel LED FRU/Action NMI LED on 1. Reboot the system. 2. Check the System Error Log. PCI A LED on 1. PCI Card in slot 5. 2. Remove all PCI adapters from slots 1-5. 3. System Board. PCI B LED on 1.
  • Page 60 165-XXX-000 (Failed Service Processor 1. System Board. Before replacing the System Board, ensure that test) System Board jumper J45 is not installed (the default) when the error occurs. 2. Power Backplane 3. Hot-Swap Drive Backplane IBM NAS 300 Service Guide...
  • Page 61 Error Code/Symptom FRU/Action 180-XXX-000 (Diagnostics LED failure) 1. Run Diagnostic LED test for the failing LED. 180-XXX-001 (Failed information LED panel 1. Information LED Panel test) 2. Power Switch 3. Assembly 180-XXX-002 (Failed Diagnostics LED 1. Diagnostics LED Panel Panel test) 2.

  • Page 62: Error Symptoms

    System Board (with pins 2 and 3 on J23 extension cable connected together to bypass the power switch. AC Good LED DC Good LED Description FRU/Action No power to system or ac 1. Check ac power to system. problem. 2. Power Supply IBM NAS 300 Service Guide...
  • Page 63 AC Good LED DC Good LED Description FRU/Action Standby mode or dc 1. Check system board cable connectors problem. J32, J33, and J35. Move jumper on J32’s extension cable to pins 2-3 to bypass power control. If the DC Good LED comes on, press Ctrl+Alt+Delete.
  • Page 64 2. Battery 3. System Board 289 (DIMM has been disabled by the user 1. Run Configuration/Setup, if disabled by user or system, see ″Memory Settings″ on 2. Disabled DIMM, if not disabled by user. page 114.) IBM NAS 300 Service Guide...
  • Page 65 Error Code/Symptom FRU/Action 301 (Keyboard or keyboard controller Keyboard error) 2. System Board 303 (Keyboard controller error) 1. System Board 602 (Invalid diskette boot record) 1. Diskette 2. Diskette Drive 3. Cable 4. System Board 604 (Diskette drive error) 1. Run Configuration/Setup and Diagnostics 2.
  • Page 66 3. Hard Disk Drive 4. SCSI Backplane 5. Cable 6. System Board 2400 (Video controller test failure) 1. Video Adapter (if installed) 2. System Board 2462 (Video memory configuration error) 1. Video Adapter (if installed) 2. System Board IBM NAS 300 Service Guide...
  • Page 67 Error Code/Symptom FRU/Action 5962 (IDE CD-ROM configuration error) 1. Run Configuration/Setup 2. CD-ROM Drive 3. CD-ROM Power Cable 4. IDE Cable 5. System Board 6. Battery 8603 (Pointing Device Error) 1. Pointing Device 2. System Board 00019501 (Processor 1 is not functioning - 1.
  • Page 68 (sensor X) (level-warning; DASD bay ″X″ checkout” on page 29. had over temperature condition) DASD under recommended temperature 1. Ambient temperature must be within normal operating (sensor X) (level-warning; direct access specifications. storage device bay ″X″ had under temperature condition) IBM NAS 300 Service Guide...
  • Page 69 Message Action DASD 1 Over Temperature (level-critical; 1. Ensure engine is being correctly cooled; see “Temperature sensor for DASD1 reported temperature checkout” on page 29. over recommended range) Power Supply ″X″ Temperature Fault 1. Ensure engine is being correctly cooled; see “Temperature (level-critical;...
  • Page 70 3. Replace power backplane System shutoff due to ″X″ V under 1. Check power supply connectors voltage (level-critical system shutoff due to 2. Replace power supply ″X″ supply under voltage) 3. Replace power backplane IBM NAS 300 Service Guide...
  • Page 71 Message Action System shutoff due to VRM ″X″ over 1. Replace power supply voltage 2. Replace power supply backplane Temperature related engine shutdown: Message Action System shutoff due to board over 1. Ensure engine is being correctly cooled, see “Temperature temperature (level-critical;...
  • Page 72 3. Remove or disconnect the following (one at a time) until you find the failure (power-on the computer and reconfigure each time). Any external devices Surge suppressor device (on the engine) Modem, mouse, or non-IBM devices Each adapter Drives Memory-Modules (1 Gigabyte) Note: Minimum operating requirements are: a.

  • Page 73: Fibre Channel Hub Symptom-To-Fru Index

    1. Replace the failed power-supply CRU. Power supply CRU All green LEDs off — All CRUs 1. Check that both IBM NAS 300 power cords are plugged in. 2. Check all PDU circuit breakers are on. 3. Power supply 4. Midplane Amber LED flashing —...

  • Page 74: Storage Unit Symptom-To-Fru Index

    4. Reseat power supply 5. Replace power supply Amber and green LEDs both On 1. Power Supply All green LEDs Off 1. Check ac voltage at PDUs. Check ac voltage line inputs. 2. Power supplies 3. Midplane IBM NAS 300 Service Guide...
  • Page 75 Problem Indicator FRU/Action Intermittent power loss to storage 1. Check ac voltage at PDUs. Check ac voltage line inputs. unit 2. Power supplies 3. Midplane One or more green LEDs Off 1. Check ac voltage at PDUs. Check ac voltage line inputs. 2.
  • Page 76 IBM NAS 300 Service Guide...

  • Page 77: Chapter 5. Installing And Replacing Ibm Nas 300 Components

    173. These guidelines will help you work safely while adding or replacing components. v You do not need to power off the a IBM NAS 300 devices to replace the hot-swap hard disk drive, fans, or power supplies.

  • Page 78: Installing And Replacing Ibm Nas 300 Engine Components

    If optional adapters are added to the IBM NAS 300 engines, cables for these adapters are routed according to the instructions provided with the adapters. v A failed fan in any of the IBM NAS 300 units is replaced within 48 hours. Installing and replacing IBM NAS 300 engine components This section provides information and procedures necessary to install and replace IBM NAS 300 engine components.
  • Page 79 33 MHz (J39) 33 MHz (J34) 33 MHz (J32) 33 MHz (J27) Battery Adapter) DIMM 1 (J23) DIMM 2 (J21) DIMM 3 (J19) DIMM 4 (J18) Microprocessor 2 (U17) Microprocessor 1 (U3) Chapter 5. Installing and replacing IBM NAS 300 components...

  • Page 80: Installation And Replacement Procedures

    Note: The illustrations in this document might differ slightly from your hardware. Cover-release latch Side latch Bezel Side latch To remove the top cover, perform the following steps: 1. Review the information in “Before you begin” on page 67. IBM NAS 300 Service Guide...
  • Page 81 – The second IBM FAStT Host Adapter (Fibre Channel) must be installed in slot 4, a 64-bit PCI slot. – The first IBM Gigabit Ethernet Server Adapter must be installed in slot 3. If you are installing a second IBM Gigabit Ethernet Server Adapter, it must be installed in slot 4.
  • Page 82 7. Install the adapter: a. Carefully grasp the adapter by its top edge or upper corners, and align it with the expansion slot on the system board. b. Press the adapter firmly into the expansion slot. IBM NAS 300 Service Guide...
  • Page 83 2. Lift up on the tray handle until it unlocks. 3. Gently pull the drive-tray assembly out of the bay until the drive disconnects from the backplane and then slide the drive assembly out of the engine. Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 84 2. Power off the engine and then remove the cover and bezel. (See “Removing the cover and bezel” on page 70.) 3. If the drive that you are replacing is a laser product, observe the following safety precaution. IBM NAS 300 Service Guide...
  • Page 85 11. Set the jumper on the back of the new drive to slave. Installing or replacing memory modules Your IBM NAS 300 engine comes fully configured with one 1 GB of memory, but to improve performance in certain environments, you can install an additional 1GB of memory (two–512KB DIMMs).
  • Page 86 3. Touch the static-protective package containing the DIMM to any unpainted metal surface on the engine. Then, remove the DIMM from the package. Note: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips gently. IBM NAS 300 Service Guide...
  • Page 87 In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM. Replacing microprocessors Each IBM NAS 300 engine comes with two microprocessors installed on the system board. Note: Before you replace a defective microprocessor, review the documentation that comes with the microprocessor, so that you can determine whether you need to update the engine basic input/output system (BIOS).
  • Page 88 9. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover and bezel” on page 84. Replacing power supplies Each IBM NAS 300 engine comes with two power supplies, which are hot-swappable. CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
  • Page 89 Place the handle on the power supply in the open position and slide the power supply into the chassis. b. Gently close the handle to seat the power supply in the bay. Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 90 Cabling the ASM interconnect (internal) cable: 1. Route the Advanced System Management Interconnect option cable as shown in the following illustration. Note: The illustrations in this document might differ slightly from your hardware. Cable clamps Cable IBM NAS 300 Service Guide...
  • Page 91 Incomplete insertion might cause damage to the system board or the adapter. c. Insert and tighten the expansion-slot screw on the top of the adapter bracket. Cabling the ASM interconnect (external) cable: Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 92 1. Connect the serial connector on the serial cable 1 to the serial port on the ASM adapter 2 . 2. Connect either of the two serial connectors 3 or 4 to the device you want to connect the ASM adapter to. IBM NAS 300 Service Guide...
  • Page 93 ASM PCI adapter. Configuration is described in the TotalStorage Network Attached Storage 300 User’s Reference. Replacing a fan assembly Each IBM NAS 300 engine comes with three hot-swap fan assemblies. You do not need to power off the engine to replace a hot-swap fan assembly. Attention: Replace a fan that has failed within 48 hours to help ensure proper cooling.
  • Page 94 Bezel Side latch To install the IBM NAS 300 engine cover: 1. Place the cover-release latch in the open (up) position and align the flanges on the left and right sides of the cover with the slots on the engine chassis.

  • Page 95: Replacing The Entire Engine

    Working with hot-swap drives Drives are devices that the system uses to store and retrieve data. This section explains how you can replace a defective drive. Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 96 If you are replacing a drive that is part of a RAID level 1 or RAID level 5 logical drive, ensure that you install the replacement drive in the correct bay. Use the following procedure to replace host-swap drives: IBM NAS 300 Service Guide...
  • Page 97 If the amber Drive fault LED is on and not flashing, remove the drive from the unit and wait 10 seconds; then, reinstall the drive. 7. Return to normal operation. Chapter 5. Installing and replacing IBM NAS 300 components...

  • Page 98: Working With Hot-Swap Cooling Fans

    2. If the amber Fault LED is on, remove the fan CRU that has failed. a. Slide the latch to unlock the fan CRU. b. Use the handle (black knob) to pull the fan from the storage server. IBM NAS 300 Service Guide...

  • Page 99: Working With Hot-Swap Power Supplies

    The power supplies are CRUs and do not require preventive maintenance. v Always keep the power supplies in their proper places to maintain proper controller-unit cooling. v Use only the supported power supplies for your specific storage server. Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 100 AC power connectors This is the connection for the ac power cord. Strain-relief clamp Use this clamp to provide strain relief on the power cord. Removing a hot-swap power supply Statement 8 IBM NAS 300 Service Guide...
  • Page 101 If it is not, remove the lever screw, flip the lever over, and Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 102 Close the lever until the pull-ring latch locks in place. Make sure that the lever locks into place. 3. Wrap the strain-relief clamp around the power cord approximately 20 cm (8 in.) from the power-supply connection end. 4. Attach the power-supply nut, and tighten it securely. IBM NAS 300 Service Guide...

  • Page 103: Working With Hot-Swap Raid Controllers

    The following illustration shows the location of these items. Ethernet address label Battery-access panel (on bottom) Levers Battery label Replacing a RAID controller When instructed to do so by the storage-management software, replace a RAID controller that has failed. Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 104 To prevent data loss if you have a single controller configuration, you must shut down your system before you can replace the RAID controller. For the proper shutdown sequence, see “Powering the IBM NAS 300 on and off” on page 42.
  • Page 105 RAID controller CRU. 3. Connect the battery harness on the battery to the two-pin connector on the controller board. 4. Position the battery inside the replacement RAID controller, and replace the battery-access panel. Chapter 5. Installing and replacing IBM NAS 300 components...

  • Page 106: Replacing The Battery In The Raid Controller

    9. If you have a single-controller configuration, turn ON power to the storage server and attached devices. For the proper power-on sequence, see “Powering the IBM NAS 300 on and off” on page 42. 10. Wait approximately one minute, and then check the green Host Loop LED, green Expansion Loop LED, and amber Fault LED on the new RAID controller.
  • Page 107 11. Disconnect the battery harness on the old battery from the two-pin connector on the controller board, and remove the battery, as shown in the following illustration. Battery Battery harness Two-pin connector Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 108 For safety notice translations, see “Safety and environmental notices” on page 173 . 16. Dispose of the used battery CRU according to local and federal regulations, which might include hazardous material handling procedures. IBM NAS 300 Service Guide...

  • Page 109: Installing Gbics And Fiber Optic Cables

    19. If you have a single-controller configuration, turn ON power to the storage server and attached devices. For the proper power-on sequence, see “Powering the IBM NAS 300 on and off” on page 42. 20. Wait approximately one minute, and then check the green Host Loop LED, the green Expansion Loop LED, and the amber Fault LED on the new RAID controller.
  • Page 110 1. Remove the protective cap from the GBIC, as shown in the following illustration. GBIC Protective cap 2. If the GBIC that you are installing has a metal latch, move the latch to the unlocked (center) position. IBM NAS 300 Service Guide...
  • Page 111 6. Insert the GBIC into the GBIC port on the RAID controller. 7. Move the GBIC latch back to the locked position (flush with the rear of the GBIC). 8. Remove the protective caps from the fiber optic cable. Chapter 5. Installing and replacing IBM NAS 300 components...

  • Page 112: Installing And Replacing Storage Unit Components

    Do not place the option on the storage unit’s covers or any metal surface. v When possible, wear an electro-static discharge (ESD) protective ground strap. IBM NAS 300 Service Guide...

  • Page 113: Working With Hot-Swap Drives

    This section explains how you can replace a defective drive. Before you remove drive CRUs, review the following information: v Drive CRUs: Your storage unit supports IBM Fibre Channel (FC) hard disk drives. These IBM drives come preinstalled in a drive tray, ready for installation.
  • Page 114 Push the tray handle 2 down into the closed (latched) position. 4. Check the drive LEDs. a. When a drive is ready for use, the green Activity LED is on and the amber Fault LED is off. IBM NAS 300 Service Guide...

  • Page 115: Working With Hot-Swap Power Supplies

    Note: For safety notice translations, see “Safety and environmental notices” on page 173. To remove a hot-swap power supply: 1. Turn the power supply switch to the OFF position. Chapter 5. Installing and replacing IBM NAS 300 components...
  • Page 116 If not, remove the lever screw, flip the lever over and tighten the screw on the opposite side. To replace a hot-swap power supply, perform the following steps: IBM NAS 300 Service Guide...

  • Page 117: Working With Hot-Swap Esm Boards

    6. Plug the supply power cord into a properly grounded electrical outlet. 7. Turn the power supply switch to the ON position. Working with hot-swap ESM boards To replace an ESM board, perform the following steps: Chapter 5. Installing and replacing IBM NAS 300 components...

  • Page 118: Working With Gbics

    Use the GBIC ports to attach FC cables to the storage unit. Working with hot-swap cooling fans Attention: Do not run the storage unit without adequate ventilation and cooling, because it might cause damage to the internal components and circuitry. IBM NAS 300 Service Guide...
  • Page 119 4. Check the LEDs. The Fault LEDs turn off after a few seconds; if they remain on, refer to the User’s Reference. Chapter 5. Installing and replacing IBM NAS 300 components...

  • Page 120: Working With The Fibre Channel Hub

    Working with the Fibre Channel hub In the IBM NAS 300, a Fibre Channel hub is considered to be a CRU and has no replaceable components. If a Fibre Channel hub is determined to be defective, the entire Fibre Channel hub must be replaced.

  • Page 121: Chapter 6. Using System-Level Utilities

    3. Follow the instructions that appear on the screen. Choices available from the Configuration/Setup main menu From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following: © Copyright IBM Corp. 2001...

  • Page 122: System Information

    IBM Netfinity Setup - © IBM Corporation 1998 Configuration/Setup Utility • System Summary • System Information • Devices and I/O Ports • Date and Time • System Security • Start Options • Advanced Setup • Error Logs Save Settings Restore Settings...
  • Page 123 Select this choice to set the system date and time and to change the system time sent to the Configuration/Setup Utility (service processor) when the server is started. This choice appears only on the full Configuration/Setup Utility main menu. The system time is in a 24-hour format: hour:minute:second. You can set a time delta to be added or subtracted from the system time that is sent to the service processor (Configuration/Setup Utility) each time the server is started.
  • Page 124 Select this choice to modify settings that control features of the core chip set on the system board. Attention: Do not make changes here unless directed to do so by an IBM authorized service representative. – Cache Control Select this choice to enable or disable the microprocessor cache. In addition, you can define the microprocessor cache type as write-back (WB) or write-through (WT).

  • Page 125: Using Passwords

    operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select Memory Settings from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable. v System Service Processor Settings Select this choice to view the interrupt-request setting (IRQ) used by the Configuration/Setup Utility (system service processor).

  • Page 126: Administrator Password

    Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed. You must replace the system board. The following table provides a summary of the password features. IBM NAS 300 Service Guide...

  • Page 127: Using The Scsiselect Utility Program

    Table 13. Power-on and administrator password features Type of password Results v Enter the password to complete the system startup. Power-on password v All choices are available on the Configuration/Setup Utility main menu. v No password is required to start the appliance engine. Administrator password v Enter the password to access the Configuration/Setup Utility program.
  • Page 128 Note: If your server has a PCI RAID adapter installed, refer to the RAID adapter documentation for instructions for performing low-level formats on hard drives attached to the adapter. To start the Low-Level Format program: IBM NAS 300 Service Guide...
  • Page 129 1. If the hard drive is working, make a backup copy of all the files and programs on the hard drive. (See your operating system information for instructions.) 2. Select Format Disk; then, follow the instructions on the screen. Note: Hard drives normally contain more tracks than their stated capacity (to allow for defective tracks).
  • Page 130 IBM NAS 300 Service Guide...

  • Page 131: Appendix A. Fru Information (Service Only)

    2. From the back of the cover, release the four tabs 1 and gently pry away the LED cover 2 . Removing the on/off reset board On/Off Reset Board Screw To remove the on/off reset board: 1. Remove the cover. 2. Disconnect the cables from the system board. © Copyright IBM Corp. 2001...

  • Page 132: Removing The Diskette/Cdrom Drive

    To remove the LED board: 1. Remove the cover. 2. Disconnect the LED board cable from the system board . 3. Remove the two screws 2 . 4. Carefully slide out the board 1 . IBM NAS 300 Service Guide...

  • Page 133: Removing The Scsi Backplane Assembly

    Removing the SCSI backplane assembly Screw SCSI Backplane To remove the hot-swap hard disk drive backplane: 1. Remove the cover. 2. Disconnect cables. 3. Remove the screw 1 from the top of the assembly. 4. Gently slide the SCSI backplane assembly 2 up to remove. Removing the hot-swap hard disk drive backplane Backplane bracket Backplane board...

  • Page 134: Removing The Power Supply Backplane

    3. Disconnect cables from the backplane. 4. Remove the two screws 3 . 5. Remove the plastic retainer 4 . 6. Remove insulator 2 and replace on new backplane. Removing the AC Distribution Box Screw AC distributor box IBM NAS 300 Service Guide...

  • Page 135: Removing The System Board

    Chassis clips Chassis slot Cable receptacle To remove the AC distribution box: 1. Remove the cover. 2. Remove screw 1 . 3. Pull the AC distribution box 2 toward front of machine in order to release it from the chassis clips 3 . 4.
  • Page 136 IBM NAS 300 Service Guide...

  • Page 137: Appendix B. Parts Listing

    Appendix B. Parts listing This appendix lists the parts for the IBM NAS 300 components. Fibre Channel hub 3535–1RU Table 14. System parts listing for the IBM NAS 300 Fibre Channel hub System Part (Model No.) FRU No. M/T 3534-1RU FC Hub Final Assembly...

  • Page 138: Raid Storage Controller 5191-2Ru

    Cable, Power - Pwr BP To SCSI BP& Drop 37L0358 Cable, Signal LVD-SCSI-Jumper RPTR-SCSI BP 00N7198 RAID storage controller 5191–2RU Table 16. System parts listing for the IBM NAS 300 RAID storage controller System Part (Model No.) FRU No. M/T 5191-2RU RAID Cntrl Final Assembly 38P7578...

  • Page 139: Storage Unit 5192-1Ru

    Table 16. System parts listing for the IBM NAS 300 RAID storage controller (continued) System Part (Model No.) FRU No. FC Controller 19K1115 Rail Kit Left/Right 37L0067 HDD, 36.4 GB W/Slim Carrier 06P5781 GBIC Module Sw 03K9206 Cable 1M 37L0083 Misc.
  • Page 140 IBM NAS 300 Service Guide...

  • Page 141: Appendix C. Pci Adapter Placement

    Appendix C. PCI Adapter Placement Each IBM NAS 300 engine contains five PCI adapter slots. Table 20 shows where the PCI adapters should be installed. To use the table, look in the left column Configuration to locate the row that contains the list of adapters installed (or to be installed) in your engine.
  • Page 142 AM, 10/100, 10/100, 10/100 10/100 10/100 10/100 FC-std AM, 10/100, 10/100, Gig 10/100 10/100 FC-std AM, 10/100, Gig, Gig 10/100 FC-std 10/100, 10/100, 10/100, 10/100 10/100 10/100 10/100 10/100 FC-std Gig, 10/100, 10/100, 10/100 10/100 10/100 10/100 FC-std IBM NAS 300 Service Guide...

  • Page 143: Appendix D. Power Cable Placement

    Appendix D. Power Cable Placement This appendix descibes how the ac power is distributed throughout the IBM NAS 300 and how each of the IBM NAS 300 components are connected to this power source Each IBM NAS 300 has two 3-phase power cords that connect to its own front-end power distribution unit (PDU).
  • Page 144 IBM NAS 300 Service Guide...

  • Page 145: Appendix E. Signal Cable Placement

    This appendix describes how to connect the fiber-optic signal cables between the RAID storage controllers and the Fibre Channel hub and any installed storage units. Each IBM NAS 300 contains standard with a single RAID storage controller (referred to as RAID storage controller # 1). This RAID storage controller comes standard with 10 hard disk drives.
  • Page 146 #2 and to any storage units managed by RAID storage controller Example: If you were adding two new storage units to a base IBM NAS 300 (one RAID storage controller and no storage units), you would refer to Table 22 on...
  • Page 147 page 137 find section ″If you have RAID storage controller #1 and two storage units (SU #1 and SU #2).″ You would need to install cables N, S, P, and T. Table 22. Cable Placement for RAID storage controller #1 —If you have RAID storage controller #1 only (no storage units) Cable ID From...
  • Page 148 SC #5 Right IN No cables in SC #5 Left OUT or SC #6 Right IN —If you have RAID storage controller #1 and three storage units (SU #5, SU #6, and SU Cable ID From IBM NAS 300 Service Guide...
  • Page 149 Table 23. Cable Placement for RAID storage controller #2 (continued) Fibre Channel hub #1 port 2 RAID storage controller #2 Left HOST Fibre Channel hub #2 port 2 RAID storage controller #2 Right HOST SC #7 Left IN RAID storage controller #2 Left EXP SC #5 Right OUT RAID storage controller #2 Right EXP SC #6 Left OUT...
  • Page 150 IBM NAS 300 Service Guide...

  • Page 151: Appendix F. Fibre Channel Hub Diagnostics

    Telnet commands are used to determine the status of the hub error conditions, and operating statistics. A Telnet session can be established from the IBM StorWatch SAN Fibre Channel Managed Hub Specialist. The same Telnet commands can also be issued using the service terminal connected to the serial port.

  • Page 152: Attaching To The Serial Port While The Fibre Channel Hub Is On

    Telnet IPaddress or name (the hub IP address or name you were given by the system administrator) The hub responds: login 2. Type the username you were given and press Enter. The hub responds: Ipaddress password: 3. Type the password you were given. The hub responds: Username> IBM NAS 300 Service Guide...

  • Page 153: Power-On Self Tests

    You can now type any diagnostic command and observe the results as the hub displays them in your Telnet session. Power-on self tests Table 24 lists the diagnostic tests that are automatically run during POST. Table 24. Post description Test Brief description Memory test Checks CPU RAM memory.

  • Page 154: Ramtest

    Attention: Do not execute the portRegTest command on an operational Fibre Channel hub. Before issuing the portRegTest command, disable the hub using the switchDisable command. switch:qdmin> portRegTest Running Port Register Test..passed. IBM NAS 300 Service Guide...

  • Page 155: Centralmemorytest

    Related error messages: v DIAG=REGERR v DIAG=REGERR_UNRST v DIAG=BUS_TIMEOUT centralMemoryTest The centralMemoryTest command is used to check the central memory in each ASIC as follows: v The built-in self-repair (BISR) circuit in each ASIC chip does not report failure to repair bad cells (bisr test).

  • Page 156: Camtest

    147 shows the loopback errors message fields. While the test is running, all interface module front panel LEDs rapidly blink green indicating that the test is finding no errors and is processing. switch:qdmin> portLoopbackTest Running Port Loopback Test..IBM NAS 300 Service Guide...
  • Page 157 Diags: (Q)uit, (C)ontinue, (S)tats, (L)og: s Diagnostics Status: Sun Jan 1 00:00:00 2000 port#: 0 1 2 3 4 5 6 7 diags: OK OK OK OK OK OK OK state: UP UP UP UP UP UP UP UP lm0: 4654 frTx 4654 frRx 0 LLI_errs. lm1: 4654 frTx 4654 frRx 0 LLI_errs.

  • Page 158: Sramretentiontest

    Modes 2 and 3 do not send out the extended link parameters (ELP) used to discover switches and hubs. If the ELP is not sent, the Fibre Channel hub does not know the port is connected to another port on the same hub and the test fails. IBM NAS 300 Service Guide...
  • Page 159 The crossPortTest command behaves differently according to the following modes: v switchEnable or switchDisable mode v singlePortAlso mode v GBIC mode switchEnable or switchDisable mode Online mode In the online mode, where the Fibre Channel hub is enabled prior to executing the test, it only tests ports that are cable loopbacked to ports in the same Fibre Channel hub.
  • Page 160 1: Testing In_Sync PRESENT ACTIVE E_PORT G_PORT U_PORT SEGMENTED CBL_LB LOGIN 2: Testing In_Sync PRESENT ACTIVE E_PORT G_PORT U_PORT SEGMENTED CBL_LB LOGIN 3: Testing In_Sync PRESENT ACTIVE E_PORT G_PORT U_PORT SEGMENTED CBL_LB Related error messages: v DIAG=INIT v DIAG=PORTDIED IBM NAS 300 Service Guide...

  • Page 161: Spinsilk

    v DIAG=XMIT v DIAG=TIMEOUT v DIAG=ERRSTAT v DIAG=STATS v DIAG=PORTWRONG v DIAG=DATA v DIAG=PORTABSENT spinSilk The spinSilk command is used to verify the intended functional operation of the Fibre Channel hub by sending frames from the transmitter of each port through the GBIC, the imbedded optics and external cable, and back to another port’s receiver at the full hardware speed of 1 Gb per second.
  • Page 162 2051407 frTx 2047246 frRx 0 LLI_errs. <looped-6> Central Memory OK Total Diag Frames Tx: 130432 Total Diag Frames Rx: 134752 Related error messages: v DIAG=INIT v DIAG=PORTDIED v DIAG=XMIT v DIAG=PORTSTOPPED v DIAG=ERRSTAT v DIAG=ERRSSTATS v DIAG=PORTABSENT IBM NAS 300 Service Guide...

  • Page 163: Diagclearerror

    diagClearError The diagClearError command clears diagnostic errors detected on a specified port. The command syntax is: diagClearError <port #> If you do not specify the port number, all errors are cleared. Note: Issuing this command does not clear the error log. switch:admin>...

  • Page 164: Setgbicmode

    The supportShow command prints the Fibre Channel hub’s information for debugging purposes. supportShow executes the following commands in the order shown: version tempShow psShow licenseShow diagShow errDump switchShow portFlagsShow portErrShow mqShow portSemShow portShow portRegShow portRouteShow fabricShow topologyShow IBM NAS 300 Service Guide...

  • Page 165: Diagnostic Error Message Formats

    qlShow nsShow nsAllShow cfgShow configShow faultShow traceShow portLogDump Command syntax supportShow <firstPort>, <lastPort>, <numlog> Where: firstPort First port of range of ports to dump information. The default, if no operand is specified, is to print the state of port 0. If only firstPort is specified, only the information for firstPort is printed.

  • Page 166: Error Message Numbers

    DIAG-CLEAR_ERR Port’s diag error flag (OK or Informational only None Err#0001 BAD) is cleared. required DIAG-CMBISRF Err#1021 ASIC’s central memory ASIC failure [centralMemoryTest] SRAMs did not complete the BISR within the time-out period. IBM NAS 300 Service Guide...
  • Page 167 Table 29. Diagnostic error messages (continued) DIAG-CMBISRTO ASIC’s central memory ASIC failure Err#1020 SRAMs did not complete the [centralMemoryTest] BISR within the time-out period. DIAG-CMERRPTN Error detected at the wrong ASIC failure Err#102B port. [centralMemoryTest] DIAG-CMERRTYPE Port got the wrong CMEM ASIC failure Err#102A error type.
  • Page 168 Data transfer initiated did not cmemRetentionTest] complete within the timeout period. DIAG-MEMNULL Err#0112 Test failed to malloc. System board [ramTest] failure DIAG-MEMSZ Err#0111 Memory size to be tested is System board [ramTest] less than or equal to zero. failure IBM NAS 300 Service Guide...
  • Page 169 Table 29. Diagnostic error messages (continued) DIAG-MEMORY Err#0110 Data read from RAM location CPU RAM failure [ramTest] did not match previously written data into same location. DIAG-PORTABSENT Port is not present. ASIC or system Err#2670, 3070, 3870 board failure [portLoopbackTest, crossPortTest, spinSilk] DIAG-PORTDIED Port was in loopback mode...
  • Page 170 FANS, 4_FAILED, Managed hub Fan failure LOG_CRITICAL overheated FANS, 5_FAILED, Managed hub Fan failure LOG_CRITICAL overheated FANS, 6_FAILED, Managed hub Fan failure LOG_CRITICAL overheated POWER, 1_FAILED, Managed hub power Power supply failure 1 LOG_CRITICAL failure IBM NAS 300 Service Guide...

  • Page 171: Appendix G. Shared Storage Setup

    Appendix G. Shared storage setup This chapter gives the details for setting up and configuring the IBM NAS 300 storage. The following steps need to be followed if your shared storage is not configured, and only for the first node. If your shared storage is configured, the only steps you need to do are to create the Quorum disk and ensure that the disks are labeled the same on each node.

  • Page 172: Starting Enterprise Management

    A storage subsystem might be duplicated in the device tree after an automatic discovery, if the storage subsystem is directly managed but is attached to a host with the host-agent software installed and running. In this case, you can remove IBM NAS 300 Service Guide...

  • Page 173: Renaming Storage Subsystems

    the duplicate storage management icon from the device tree using the remove device option in the Enterprise Management window. Continue with “Renaming storage subsystems”. Renaming storage subsystems When you start Storage Manager 7 for the first time, the storage subsystems are unnamed.

  • Page 174: Format The Logical Drives

    In addition, all partitions used for clustering must be primary partitions. 1. After rebooting, open IBM NAS Admin and select Disk Management (Local), in the Storage folder. 2. You will see a Write Signature and Upgrade Disk Wizard pop up on the screen.

  • Page 175: Configure The Fibre-Attached Storage

    You can configure the fibre-attached storage with the following steps or contact your disk administrator to have them done. 1. Double-click the IBM NAS Admin icon, then click Storage, then Disk Management. 2. Create a logical drive for the Quorum disk (RAID 5 is recommended for performance and redundancy).
  • Page 176 IBM NAS 300 Service Guide...

  • Page 177: Appendix H. Fast!Util Options

    The default is 5 seconds. Adapter Hard Loop ID This setting forces the adapter to attempt to use the ID specified in the Hard Loop ID setting. The default is Disabled. © Copyright IBM Corp. 2001...

  • Page 178: Selectable Boot Settings

    The valid options for this setting are 1-256. The default (optimum) is 256. Fast Command Posting Decreases command execution time by minimizing the number of interrupts. The default is Enabled. IBM NAS 300 Service Guide...
  • Page 179 >4 GByte Addressing. Enable this option if the system has more than 4 GB of memory available. The default is Disabled. LUNs per Target Specifies the number of LUNs per target. Multiple LUN support is typically for redundant array of independent disks (RAID) boxes that use LUNs to map drives.

  • Page 180: Extended Firmware Settings

    Multiple responses, 32 bit handles, delay host interrupt Connection Options Defines the type of connection (loop or point to point) or connection preference (see Table 35). The default is 3. Table 35. Connection options Option Type of connection Loop only Point-to-point only IBM NAS 300 Service Guide...

  • Page 181: Scan Fibre Channel Devices

    Table 35. Connection options (continued) Loop preferred, otherwise point to point Point-to-point, otherwise loop Class 2 Service Enables Class 2 service parameters to be provided during all automatic logins (loop ports). The default is Disabled. ACK0 Determines the type of acknowledge (ACK) used. When this setting is enabled, sequence ACK is used.

  • Page 182: Loopback Data Test

    Performing this test will disrupt data if tested in a FC loop. Select Host Adapter Use this setting to select a specific FAStT Host Adapter if you have multiple FAStT Host Adapters in your system. IBM NAS 300 Service Guide...

  • Page 183: Appendix I. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 184: Safety Notices

    After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. v Reinstall all covers correctly before returning the machine to the customer. IBM NAS 300 Service Guide...
  • Page 185 Electrical safety Caution: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the appliance covers, unless instructed otherwise in the installation and configuration procedures.
  • Page 186 This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 187: Grounding Requirements

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
  • Page 188 English caution or danger notice with translated versions of the caution or danger notice in this section. Be sure to read all safety notices before performing any of the instructions. IBM NAS 300 Service Guide...
  • Page 189 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 190 Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. IBM NAS 300 Service Guide...
  • Page 191 Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. v Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 192 Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou movimentar este produto ou os dispositivos conectados, ou ao abrir suas tampas. IBM NAS 300 Service Guide...
  • Page 193 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 194 O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica. IBM NAS 300 Service Guide...
  • Page 195 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Appendix I. Notices...
  • Page 196 IBM NAS 300 Service Guide...
  • Page 197 Appendix I. Notices...
  • Page 198 IBM NAS 300 Service Guide...
  • Page 199 Appendix I. Notices...
  • Page 200 IBM NAS 300 Service Guide...
  • Page 201 Appendix I. Notices...
  • Page 202 Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section. Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions. IBM NAS 300 Service Guide...
  • Page 203 Notice n° 1 DANGER Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d’alimentation peut être dangereux. Pour éviter tout risque de choc électrique: v Ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfiguration de ce produit au cours d’un orage. v Branchez tous les cordons d’alimentation sur un socle de prise de courant correctement câblé...
  • Page 204 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 205 DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivantes: Rayonnement laser lorsque le carter est ouvert. Évitez de regarder fixement le faisceau ou de l’observer à l’aide d’instruments optiques. Évitez une exposition directe au rayon.
  • Page 206 Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen. Hinweis 1 VORSICHT Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind gefährlich. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. IBM NAS 300 Service Guide...
  • Page 207 5. Gerät einschalten. Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
  • Page 208 Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden. Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 IBM NAS 300 Service Guide...
  • Page 209 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Gerätes und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für das Gerät nicht unterbrochen. Das Gerät könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Gerätes auszuschalten, muß sichergestellt werden, daß...
  • Page 210 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 211 Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali. Avviso 3 ATTENZIONE: Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, prestare attenzione a quanto segue: v Non rimuovere i coperchi.
  • Page 212 L’unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione. Avviso 10 ATTENZIONE: IBM NAS 300 Service Guide...
  • Page 213 Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Appendix I. Notices...
  • Page 214 IBM NAS 300 Service Guide...
  • Page 215 Importante: Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín. Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín 1.
  • Page 216 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 217 v No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento. v El uso de controles o ajustes o la realizaciín de procedimientos que no sean los que se han especificado aquí...
  • Page 218 Declaración 10 PRECAUCIÓN: No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en bastidor. IBM NAS 300 Service Guide...

  • Page 219: Environmental Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 220 In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergrößern.” Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte, wie in den IBM Handbüchern angegeben, zu installieren und zu betreiben. IBM NAS 300 Service Guide...
  • Page 221 Taiwan electrical emission statement: Japanese Voluntary Control Council for Interference (VCCI) statement: Appendix I. Notices...
  • Page 222 IBM NAS 300 Service Guide...

  • Page 223: Index

    10, 109 power supply bay 78 power supply 105, 106 flashing LEDs 11, 103 power supply, hot swap 12 front controls 11 customer assistance ii description ii activity LED 10, 11 GBICs, working with 108 © Copyright IBM Corp. 2001...
  • Page 224 105 drive CRUs 10 restoring power 43 ESM board 10 fans 10 power supply CRUs 10 loop connectors, fibre channel 13 safety information hazardous voltage 78 major components 68 laser products 74 IBM NAS 300 Service Guide...
  • Page 225 safety requirements ii general information 103 handling static-sensitive devices 102 service, warranty ii size, drive 103, 104 slim drive, filler 11, 103 slim-line drive, filler 11 SM 7 161 solving problems ii starting the expansion unit 43 static-sensitive devices, handling 67, 102 Storage Manager 7 161 storage unit ii controls 11...
  • Page 226 IBM NAS 300 Service Guide...
  • Page 227 No Thank you for your responses. May we contact you? When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you.
  • Page 228 UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Dept. CGFA PO Box 12195 Research Triangle Park, NC 27709-9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
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