External Calls
Calling an Outside Number
To call outside your communications server system, you must first dial
your trunk (outside line) access code before dialing the number you
want to reach.
If all trunks are busy when you make your call, you will hear a fast
busy tone. If your system has queuing, you will receive the queuing
tone and can then use Trunk Callback Queuing or Trunk Standby
Queuing to wait for the next available trunk. See "Trunk Callback
Queuing" on page 3–39 and "Trunk Standby Queuing" on page 3–40.
In this guide, 9 is used as the access code for a trunk. Your system
administrator can tell you your trunk access code.
Your system's trunk access code ____.
Your system may also prompt you to enter a personal identification
number (PIN) to make an external call. See "PIN Authorization
Features" on page 7–11 and "Forced Authorization" on page 7–14.
To call an outside
number
2-8 ROLMphone 120/240/400 Series User Guide
Get a dial tone.
Dial 9.
Listen for the external dial tone.
Dial the outside number.
If your system prompts you for a PIN, enter
your PIN.