Trunk Queuing; Trunk Callback Queuing - Siemens ROLMphone 120 Series User Manual

Trunk Queuing

The Trunk Queuing features complete calls for you to outside numbers
when all available trunks (outside lines) have been busy.

Trunk Callback Queuing

Trunk Callback Queuing lets you hang up and have the
communications server call you back with triple rings when a trunk
becomes free for an outside call. When you then answer, the
communications server automatically dials the number.
To queue for a
trunk callback
Note: If you receive a busy tone instead of a queuing tone, Trunk
Callback Queuing is not available.
You can only queue for one call at a time.
To accept the
trunk callback
Listen for the queuing tone.
Hang up. The Callback status light turns
on.
Listen for the triple rings.
If you have a display phone, FREE is
displayed.
Answer the phone. The communications
server will automatically place your call.
You will hear the external number that you
called begin to ring.
Making Calls 3-39