Siemens 120 Series Manuals

• 1

  User Guide
• 3

  Table of Contents
• 12

  Feature Access Codes
• 13

  Related Publications

15

Chapter 1 Introduction

• 15

  The Rolmphone 120, 240, and 400 Series
  • 16

    Figure 1-1. the Rolmphone 120, 240, 400 Series
  • 17

    Figure 1-2. the Rolmphone 120 Telephone
  • 17

    The Rolmphone 120 Series
  • 18

    Figure 1-3. the Rolmphone 240E Telephone
  • 18

    The Rolmphone 240 Series
  • 20

    Figure 1-4. the Rolmphone 400 Telephone
  • 20

    The Rolmphone 400 Series
• 22

  Rolmphone Basics
  • 22

    Faceplate
  • 22

    Line Keys
  • 22

    Multiple Line Appearances
  • 22

    Key Pad
  • 23

    Display
  • 23

    System Features
  • 23

    Feature Keys
  • 24

    Class of Service
  • 24

    Personal Identification Number (PIN)
  • 24

    Hold, Transfer, Connect
  • 25

    Other Frequently Used Keys
  • 26

    Feature Access Codes
  • 27

    Status Lights
  • 28

    Speaker
  • 28

    Speakerphone (RP240, RP240E, and RP400)
  • 28

    Voice Volume Keys
  • 29

    Sounds
  • 31

    Ring Volume
  • 31

    Ring Tone
  • 31

    Optional Headset Adapter
  • 32

    Figure 1-5. RP120, RP240, RP400 Headset Adapters
• 33

  Where to Go for Assistance
• 34

  Getting Started

34

Chapter 2. Using Your Phone

• 35

  Quick and Easy
• 36

  Making a Call
• 37

  Answering a Call
• 38

  Hanging Up
• 39

  Internal Calls
  • 39

    Calling an Extension in Your Telephone System
  • 39

    Features Used With Internal Calls
• 42

  External Calls
  • 42

    Calling an Outside Number
  • 43

    Features Used With External Calls
• 45

  Using Your Speaker
• 46

  Using Your Speakerphone (RP240, RP240E, and RP400)
  • 47

    Voice Transmission
  • 47

    Muting the Speakerphone
• 48

  Hold
  • 48

    Putting a Call On Hold
  • 49

    When Your Party Puts You On Hold
  • 49

    Hold On Hold
  • 50

    Private Hold
• 51

  Preview
• 53

  Transfer
• 55

  Connect
• 56

  Using Your Mailbox
• 57

  Changing Your Ring Tone

59

Chapter 3 Making Calls

• 59

  Bridged Call
• 60

  Do Not Disturb
• 61

  Busy Override
• 61

  Privacy
• 62

  Busy Standby Queuing
• 63

  Callback Request
• 65

  Conference
  • 68

    Picking Up Calls to Add to Conferences
• 70

  Consultation
• 71

  Direct Station Select (DSS)
• 74

  Direct Trunk Select
• 75

  Intercom Features
  • 75

    Buzz
  • 76

    Community (Com) Group Call
  • 77

    Community (Com) Group Speaker Call
  • 78

    Dedicated Intercom Call
• 79

  Last Number Redial
• 80

  Mailbox Reminder Message
• 81

  Paging
• 82

  Automatic Privacy
• 82

  Repertory Dialing (Repdial)
• 85

  Saved Number Redial
• 87

  Speaker Calls
  • 87

    Fixed One-Way Speaker Call
  • 88

    One-Way Speaker Call
  • 89

    One-Way Broadcast Speaker Call
  • 90

    Two-Way Speaker Call
  • 91

    Speaker Call Rejection
• 92

  Station Speed Dialing
• 96

  System Speed Dialing
• 97

  Trunk Queuing
  • 97

    Trunk Callback Queuing
  • 98

    Trunk Standby Queuing

99

Chapter 4 Answering Calls

• 99

  Reminder Messages and Notifications (Displaying and Answering)
  • 100

    Reminder Messages and Notifications On Display Phones
  • 102

    Displaying Specific Kinds of Messages and Notifications
    • 102

      Display Numbers for Versions 6.1 and 6.2
    • 103

      Display Numbers for 6.3 and Higher
  • 104

    Reminder Messages and Notifications On Non-Display Phones
• 106

  Pickup
  • 106

    Group Pickup
• 107

  Preview
  • 109

    Station Pickup
  • 110

    Universal Night Answer

111

Chapter 5 Moving Calls

• 111

  Forwarding
  • 111

    Fixed Forwarding
  • 112

    Variable Forwarding
  • 118

    Other Forwarding Options
    • 118

      Follow-Me Forwarding
    • 118

      Forced Forwarding
    • 118

      Relay Forwarding
    • 118

      Forwarding Return
    • 119

      Delayed Call Forwarding On Busy
• 120

  Park
• 123

  System Hold

125

Chapter 6 Blocking Calls

• 125

  Do Not Disturb
• 126

  Privacy
  • 128

    Automatic Privacy

129

Chapter 7. Managerial Features

• 129

  Account Number
• 132

  Bad Line Reporting
• 133

  Hunt Groups
  • 133

    Pilot Hunt Group
  • 133

    Station Hunt Group
  • 134

    Hunting Patterns
    • 134

      Circular Pattern
    • 134

      Linear Pattern
  • 135

    Removing Yourself From a Hunt Group
  • 136

    Setup
• 139

  PIN Authorization Features
  • 139

    Follow-Me Forwarding
  • 142

    Forced Authorization
  • 143

    Remote Authorization
• 145

  Class of Service Changeover
• 146

  Trace Call

147

Appendix A Feature Access Codes

147

Appendix A. Feature Access Codes . . . . . . . . . . . . . . . . . . . . A-1

• 147

  Feature Access Codes

153

Appendix B Help

153

Appendix B. Help! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

• 153

  Introduction
• 154

  Self Test
  • 154

    Begin the Self Test
  • 154

    Evaluate the Self Test Results
  • 154

    Other Problems

• 1

  Quick Reference Guide
• 3

  Table of Contents

5

Welcome to Your Rolmphone Telephone

• 6

  Where to Go for Assistance
• 6

  Your Class of Service
• 6

  Display
• 7

  Line Keys
• 7

  Status Lights
• 7

  Feature Keys and Access Codes
• 9

  Callback Request
• 10

  Conference
• 11

  Connect
• 11

  Consultation
• 12

  Forwarding
• 13

  Hold
• 14

  Last Number Redial
• 15

  Mailbox
• 16

  Park
• 17

  Pickup

18

Pick a Call and Add to Conference

• 19

  Preview

20

Repertory Dialing (Repdial) Keys

• 21

  Saved Number Redial
• 22

  Speaker
• 22

  Speakerphone
• 23

  Station Speed Dialing
• 24

  Station Speed (Continued)
• 25

  System Hold
• 26

  System Speed Dialing
• 27

  Transfer
• 28

  Feature Access Codes