Four Slot Ethernet Cradle - Motorola MC70 User Manual

Enterprise digital assistant
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MC70 User Guide

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 6-4
Symptom
Attempt by the EDA
to ActiveSync failed.
During
communication, no
data transmits, or
transmitted data was
incomplete.
Cause
EDA removed from
Wait one minute and reinsert the EDA in the cradle. This allows
the cradle while
the cradle to attempt another synchronization.
the LED was
blinking green.
Using an outdated
Visit
http://www.microsoft.com
version of
software.
ActiveSync.
ActiveSync on the
Wait one minute and reinsert the EDA in the cradle. This allows
host computer has
the cradle to attempt another synchronization.
not yet closed the
previous
ActiveSync
session.
Incorrect cable
Ensure the correct cable (Ethernet) is used with the cradle.
configuration.
Communication
Perform setup as described in the MC70 Integrator Guide.
software
improperly
configured.
EDA ActiveSync
On the EDA, tap
disabled or not
button. Then, uncheck the
configured to
connection:
accept network
connection.
Host ActiveSync
On the host computer, check
disabled or not
network (Ethernet) Server Connection with this desktop
configured to
computer.
accept network
connection.
EDA removed from
Replace EDA in cradle and retransmit.
cradle during
communications.
EDA has no active
An icon is visible in the status bar if a connection is currently
connection.
active.
Solution
for the latest ActiveSync
>
>
Start
ActiveSync
Tools
Enable PC sync using this
check box.
>
File
Connection Settings
>
>
Options
Options
>
Allow

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