Trigger Handle - Motorola MC70 User Manual

6 - 12 MC70 User Guide
Troubleshooting the Magnetic Stripe Reader (Continued)
Table 6-8
Symptom
EDA battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.

Trigger Handle

Troubleshooting the Trigger Handle
Table 6-9
Problem
Cannot insert EDA in
Trigger Handle.
Scan line does not
appear when trigger
is pressed.
Possible Cause
EDA was removed Ensure MSR is receiving power. Ensure EDA is attached
from MSR or MSR correctly. Confirm main battery is charging under
was unplugged
Settings
from AC power too mAh) fully charges in less than four hours. The extended
soon. capacity battery (3800 mAh) fully charges in less than eight
hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The EDA is not Detach and re-attach the MSR to the EDA, ensuring it is firmly
fully attached to connected.
the MSR.
EDA detached Reattach EDA to MSR and retransmit.
from MSR during
communications.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup as described in the MC70 Integrator Guide.
software is not
installed or
configured
properly.
Cause
Cleat is not Install the cleat. Refer to the MC70 Integrator Guide.
installed on the
EDA.
EDA is not Remove the EDA from the Trigger Handle and reinsert.
attached properly
to the Trigger
Handle and is not
making contact
with the connector.
EDA does not Load a scanning application on the EDA.
contain a scanning
application.
Scanning Start the scanning application.
application is not
active.
Action
> > . The standard capacity battery (1900
System Power
Solution
>
Start