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DKS 1812 Classic Installation & Owner's Manual

Residential tlephone intercom/ access control systems
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Installation/Owner's Manual
Use this manual for circuit board 1871-010 Revision S or higher.
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Copyright 2014 DoorKing, Inc. All rights reserved.
Model 1812 Classic
Model 1812 Classic
Model 1812 Classic
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Copyright 2009 DoorKing, Inc. All rights reserved.
1812-065-V-12-14
Control a main door and gate.
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  • Page 1 Installation/Owner’s Manual Model 1812 Classic Model 1812 Classic Model 1812 Classic Residential Telephone Intercom/Access Control System Use this manual for circuit board 1871-010 Revision S or higher. 1812-065-V-12-14 Control a main door and gate. t t o t t o...

  • Page 3: Specifications

    SPECIFICATIONS For Model 1812 Classic with circuit board 1871-010 Rev S or higher ONLY. Features • Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a front door or gate, and to control access to their property.

  • Page 4: Surface Mount Dimensions

    SPECIFICATIONS Surface Mount Dimensions Front View Side View Back View 10” 5.25” 2.5” 1 1 1 1 2 2 2 2 3 3 3 3 3 3 Push Button Push Button 1.125” Dia To Call To Call 2.5” 6.125” 5” 3”...

  • Page 5: Flush Mount Dimensions

    SPECIFICATIONS Flush Mount Dimensions Side Views Front Views Rough-In Box Flush Box Flush Box 1 1 1 1 2 2 2 2 3 3 3 3 3 3 Push Button Push Button Bolt holes (4) to secure flush box To Call To Call 7.5”...

  • Page 6: Table Of Contents

    Important Notices FCC - United States, DOC - Canada General Information Installation Guidelines and Safety Information SECTION 1 - INSTALLATION 1.1 Mount the 1812 Classic Different Mounting Configurations of the 1812 Classic Models 9-10 1.2 Install By-Pass Board for “Telephone Mode” Configurations 1.3 Telephone Line Wire 1.4 Power Wiring...

  • Page 7: General Information Installation Guidelines And Safety Information

    4.12 Remote Programming 4.13 Remote Relay Activation 4.14 Switch Input Operation (Terminals 6, 7, 8 & 9) SECTION 5 - MAINTENANCE 5.1 Troubleshooting 5.2 1812 Classic Wiring Schematic 5.3 Phone Line Polarity 5.4 Isolating Noise Problems 5.5 Troubleshooting Table 38-39 5.6 Accessories...

  • Page 8: Important Notices

    Notice: DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. The model 1812 Classic requires a 24-volt, 20 VA transformer. Listing: This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by Intertek Testing Services NA Inc.
  • Page 9 General Information • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •...

  • Page 10: Section 1 - Installation

    WARNING 1.1 Mount the 1812 Classic Use the specification dimensions on pages 2 and 3 to help with the installation of your chosen 1812 Classic model. Remove the Control Board The control board removal is the same for all models.

  • Page 11: Different Mounting Configurations Of The 1812 Classic Models

    Different Mounting Configurations of the 1812 Classic Models Surface and Wall mount models can be mounted directly to a wall, pilaster or post mounted using a DoorKing mounting post (there are several different styles available). The flush mount model is designed to be mounted into a pilaster, wall or kiosk. In any case, be sure it is securely mounted and is not subject to continuous vibration from closing doors or gates.
  • Page 12 Flush Mount in a Pilaster, Wall or Kiosk Mount rough-in box into the pilaster, wall or kiosk. Run conduit inside wall into bottom of rough-in box if desired. Use appropriate hardware (Not supplied) to secure the rough-in box in place. Bolt flush box into the rough-in box with 4 supplied bolts.

  • Page 13: Install By-Pass Board For "Telephone Mode" Configurations

    1.2 Install By-Pass Board for “Telephone Mode” Configurations The 1812’s by-pass board provides a method to by-pass the 1812 and route the incoming telephone line directly to the homeowner’s phone. The By-Pass board IS NOT optional when using an incoming telephone line or internet (Telephone Mode) –...

  • Page 14: Telephone Line Wire

    1.3 Telephone Line Wire Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and the ring voltage can deliver a substantial jolt. The best policy is to disconnect the house phone from the phone company Network Interface Device (also known as ‘Demarcation Device’) before working on the wiring.

  • Page 15: Power Wiring

    1.4 Power Wiring The 1812 Classic operates ONLY on 24 VAC. Use the supplied power transformer, 24 VAC, 20 VA (or U.L. listed equivalent) to power the telephone entry system. DO NOT power any other devices (electric strikes, magnetic locks, etc.) from the 1812’s power transformer.

  • Page 16: Wire One 1812 To A Telco Line - Telephone Mode

    30 VAC maximum. (14-16) Power (17-18) The 1812 Classic operates ONLY on “Normally Close” with Maglock 24 VAC. Use the supplied power (Terminal 15 and 16) transformer, 24 VAC, 20 VA (or UL “Normally Open” with Electric Strike...

  • Page 17: Wire One 1812 To The Internet - Telephone Mode

    N.C. 30 VAC maximum. t p u (14-16) Power (17-18) The 1812 Classic operates ONLY “Normally Close” with Maglock on 24 VAC. Use the supplied (Terminal 15 and 16) power transformer, 24 VAC, 20 VA “Normally Open” with Electric Strike...

  • Page 18: Wire Multiple 1812S: Telco/Internet - Telephone Mode

    1.8 Wire Multiple 1812s: Telco/Internet - Telephone Mode Use the previous 2 page’s wiring diagrams and By-Pass Board ENTRY BY-PASS The By-Pass board is NOT optional and must be information to wire multiple 1812s except for installed as part of multiple 1812s “Telephone Mode” 1875-010 EARTH the By-Pass board’s “PHONE IN”...

  • Page 19: Wire One 1812 - Intercom Mode

    Gate/Door Supplied Transformer Polarity does not matter. Electric The 1812 Classic operates ONLY on 24 VAC. Strike Use the supplied power transformer, 24 VAC, 20 VA (or UL listed equivalent) to power the telephone entry system. DO NOT power any other devices (electric strikes, magnetic locks, additional 1812s etc.) from the 1812’s...

  • Page 20: Wire Multiple 1812S - Intercom Mode

    1.10 Wire Multiple 1812s - Intercom Mode Up to five (5) 1812s may be Connect to Homeowner’s Check Polarity of Telephone Line Telephone Check for polarity on the incoming telephone line to wired in series using the method each 1812 board and maintain polarity throughout Connect the 1st 1812’s PHONE OUT Homeowner’s Phone shown: 1st 1812’s PHONE IN to...

  • Page 21: Main Terminal Description

    For easy reference, refer to the chart on page 22 that list the various programming functions and their default settings. 2.1 Programming Methods The 1812 Classic can be programmed from the system keypad (Keypad on the 1812) or from a touch-tone telephone connected to the system.

  • Page 22: Master Code

    Programming Documentation Note: There are programming log sheets in the back of this manual to document your specific master code, and keep track of all other programming that is preformed to this 1812 Classic. Keep this with all other system documentation for future reference.

  • Page 23: System Parameters Programming

    Wait 30 seconds before calling back to program another feature. Off-Site Touch-Tone Telephone Follow these steps when programming the 1812 Classic from an Off-Site Touch-Tone Telephone. IMPORTANT The 1812 must have “Answer incoming call - enabled”, section 2.3.7.

  • Page 24: Quick Reference Table

    Quick Reference Table Page # Section Command Factory Setting Section 2.3 System Parameters Programming Phone Mode or Intercom Mode 2.3.1 * 0 6 1 (Phone Mode) System Set-Up Code (4 #s): 2.3.2 * 0 4 1731 1 (Single) 1st #: Single or Multiple Systems 2nd #: System Attention Number 3 (3 Rings) 3rd #: Number of Home Phone Rings Before 1812 Hangs Up...

  • Page 25: Phone Mode Or Intercom Mode

    2.3.1 Phone Mode or Intercom Mode Factory setting is 1 (Phone Mode). The 1812 is normally connected in series with a homeowner's incoming phone line, which supplies a constant source of DC voltage. When the 1812 is connected in this manner, program the unit for PHONE mode. If the 1812 is to be connected to an open C.O.

  • Page 26: Relay Strike Time

    2.3.4 Relay Strike Time Factory setting for Relays 1 and 2 is 01 (1 Second). System relays 1 and 2 are the two relays on the 1812 main circuit board. These steps will program relay 1 and relay 2 strike times.

  • Page 27: Answer Incoming Call On X Rings

    2.3.6 Answer Incoming Call on X Rings Factory setting is 12 (12 Rings). This programming section sets the number of rings that the 1812 will allow to pass through the system before it picks up the call to allow remote programming or remote relay activation of the system. The number of rings to answer can be set from 1 to 99 rings and must be entered as a two-digit number.

  • Page 28: Time Functions

    Note: The clock / calendar chip in the 1812 Classic will keep time for approximately 48 hours if power to the system is lost or removed.

  • Page 29: Automatic Relay Activation Time Zones Programming

    2.4.3 Automatic Relay Activation Time Zones Programming This program sequence sets up time zones to automatically activate and deactivate the relays on the control board. Each relay can be programmed with two independent time zones. Time zones 1 and 2 affect relay 1 operation; time zones 3 and 4 affect relay 2 operation.

  • Page 30: Call Forward Time Zone Programming

    2.4.5 Call Forward Time Zone Programming This programming sequence sets up a time zone for the call-forward feature. The 1812 must also have a call forward phone number programmed into the 1812 memory (2.5.1). The call forward feature must be disabled (2.5.2) and the call forward time zone feature must be enabled (4.6).

  • Page 31: Programming Dial-Out Functions

    2.5 Programming Dial-Out Functions 2.5.1 Call Forward Phone Number Programming These steps program the call forwarding telephone number into the 1812 memory. Call forwarding can only be used when the 1812 is programmed in phone mode (see 2.3.1). To Enable/Disable call forward see 2.5.2 below. The call forward phone number can also be set up for a time zone activation (2.4.5).

  • Page 32: Access Codes To Operate Access Control Devices

    2.6 Access Codes to Operate Access Control Devices 2.6.1 Access Code Programming This programming sequence programs four-digit “Access Codes” into the system memory. The access codes will operate either relay 1 or relay 2 with a specific function depending on the “location code”number that is choose from the table below for every access code programmed.

  • Page 33: Section 3 - Adjustments

    SECTION 3 - ADJUSTMENTS Speaker Volume The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker volume should be adjusted for adequate sound. Adjusting the speaker volume too loud could cause feedback from the microphone. 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2.

  • Page 34: Section 4 - Operating Instructions

    SECTION 4 - OPERATING INSTRUCTIONS 4.1 Calling the Homeowner’s Phone from the 1812 To place a call from the 1812 to the homeowner's house, the guest simply presses the PUSH TO CALL button located on the faceplate, see previous page. Once the guest has been identified by voice communication, the homeowner may grant them access by pressing the appropriate tone open number, or they may deny access by simply hanging up or dialing 7 for relay 1, see below.

  • Page 35: Access Codes

    4.4 Access Codes The access codes will operate either relay 1 or relay 2 with a specific function depending on the “location code”number that is choose from the table in section 2.6.1 for every access code programmed. 1. Press #. 2.

  • Page 36: Call Forward Time Zone - Enable / Disable

    4.6 Call Forward Time Zone - Enable / Disable To use the call forward time zone feature, be sure that a call forward time zone has been programmed into the system (2.4.5), call forward phone number is programmed (2.5.1) and that the call forward is disabled (2.5.2). This will cause the 1812 to check the time zone before forwarding any calls to the forward phone number.

  • Page 37: Relay Activation Check

    4.11 Relay Activation Check The 1812 can be called to check if relay 1, relay 2, or both relays in the system are latched and holding a door or gate in the open (unlocked) position. 1. Pick up homeowner's telephone and press 7.

  • Page 38: Section 5 - Maintenance

    Use 16 or 18 AWG, 600 volt insulated wire only. The importance of proper power wiring cannot be over stressed! Keypad 5.2 1812 Classic Wiring Schematic Wire Right P3 10-Pin Keypad...

  • Page 39: Phone Line Polarity

    5.3 Phone Line Polarity ENTRY BY-PASS ENTRY ENTRY BY-PAS BY-PAS When troubleshooting 1812 operational problems, check SW W phone line polarity. Crossed polarities can affect system By-Pass Board EARTH 1875-010 PHONE IN #3 - DC Negative. operation. PHONE IN #4 - DC Positive. Phone Line Surge Suppressor PHONE OUT #5 - DC Positive.

  • Page 40: Isolating Noise Problems

    5.4 Isolating Noise Problems If noise or hum is present on the homeowner's phone line after installation of the 1812 telephone intercom system, use the procedure on the next page to find and correct the source of the noise. This procedure will require the use of a telephone test set (DoorKing P/N 1800-050 or equivalent).
  • Page 41 Symptom Possible Solution(s) Buzz or noise on the line. • Check for a short to ground behind the circuit board. • Check for pinched wires near the door hinge. • Check for 24-volt power shorted to a conduit. • Check for a phone line shorted to ground. •...

  • Page 42: Accessories

    5.6 Accessories Secondary Keypads: Allows remote activation of the system relays by use of the access codes. Does not provide any voice communication to the main unit or to the homeowner’s telephone. P/N 1812-082 (surface mount); P/N 1812-197 (flush mount) Surge Suppressors: High voltage (115 V) suppressor.

  • Page 43: Programmed Information Log Sheets

    Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the 1812 Classic entry system. 1812 Classic manual is available on-line at: www.dkaccess.com if extra log sheets are required.

  • Page 44: Relay 1: 9 8 7

    Access Codes: 01 - 25 – Relay 1 26 - 50 – Relay 2 Relay 1 Relay 2 Location Code Function Access Code # Location Code Function Access Code # Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary...
  • Page 45 1812-065-V-12-14...

  • Page 46: 1812-065

    Installation/Owner’s Manual Model 1812 Classic Model 1812 Classic Model 1812 Classic Residential Telephone Intercom/Access Control System Use this manual for circuit board 1871-010 Revision S or higher. 1812-065-V-12-14 www.doorking.com DoorKing, Inc. 120 S. Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023...

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