Call Hold - Toshiba PERCEPTION 4000 User Manual

PERCEPTION 4000
4-12
10. Call Forward will forward calls a maximum of two times. If a station
has Call Forward—All Calls registered, and a call has already been
forwarded twice before reaching that telephone, the telephone will
ring.
11. The Call Forward feature will only forward calls that are directed to a
station's prime line (unless the station uses the Multi-line Hunting
feature [see Note 13]). Calls to other lines that appear at the station
will still ring at the station.
12. Calls to a station that has a programmed Multi-line Hunting group
will be forwarded according to the registered type of Call Forward
and the status of the lines in the Multi-line Hunting group. The
following rules apply to Multi-line Hunting groups:
I Call Forward—All Calls: A call to any of the lines within a Multi-
line Hunting group will be immediately forwarded (without
ringing) to the registered Call Forward destination.
I Call Forward—No Answer: A call to a line that is part of a Multi-
line Hunting group will ring to that line if the line is available. This
line will ring for a predetermined time period, after which the call
will be forwarded to the Call Forward—No Answer destination. If
the called line is busy, then another line within the Multi-line
Hunting group will be automatically selected. This line will ring
for a predetermined time period. After this time period elapses,
the call will be forwarded to the Call Forward—No Answer
destination.
I Call Forward—Busy/No Answer: When all lines within a Multi-line
Hunting group are busy, an incoming call to any of these lines
will be immediately forwarded to the Call Forward—Busy/No
Answer destination. Calls to "no answer" lines will be treated as
noted under "Call Forward—No Answer."

CALL HOLD

You can place a current call on hold in order to make a call on another
line, or while waiting for a specific answering party. By using your
telephone's Hold key, you can perform either a "hard hold" or an
"exclusive hold." Hard Hold allows a held call to be retrieved by any
station containing an appearance of the line on which the call is held.
Exclusive Hold restricts call retrieval to the station initiating the hold.
Parties on hold will hear either Music-on-Hold or quiet tone, depending
on your system's configuration.
FEATURE OPERATION