User Manuals: Toshiba ID EDGE IP Phone System

User Manuals: Toshiba ID EDGE IP Phone System

Manuals and User Guides for Toshiba ID EDGE IP Phone System. We have 1 Toshiba ID EDGE IP Phone System manual available for free PDF download: Description

Toshiba ID EDGE Description

Toshiba ID EDGE Description (142 pages)

Brand: Toshiba | Category: IP Phone | Size: 1.76 MB

Table of Contents

General Description
1
Table of Contents
7
Introduction

13
- Organization
  13
- Conventions
  14
- Related Documents/Media
  14
- Quick Reference Guide
  14
Chapter 1 - Overview Ipedge Solutions

17
- Other Advantages
  18
- Operating Environment
  19
- Software
  19
- Deployment
  19
- Administration
  20
- Unified System Administration
  20
- Configuration
  21
- Software Support and Upgrade Service
  23
Chapter 2 - Telephones and Peripherals

25
- IP 5000-Series IP Telephones
  25
  - Features
    27
  - Connectivity
    27
  - Capabilities
    28
  - Liquid Crystal Display (LCD) Models
    29
- IP4100 DECT Telephone
  30
  - Handset Features
    30
  - IP4100-BASE Features
    30
- Telephone Button Expansion Options
  31
- Attendant Console
  32
- Peripherals
  34
  - Polycom End Points
    34
  - Cyberdata
    35
  - Gateways
    36
Chapter 3 - Unified Communications Ipedge Messaging

42
- Follow-Me
  42
- Unified Messaging
  42
- Other Messaging Features
  42
- Call Manager
  43
  - Call Manager Standard
    43
  - Call Manager Advanced
    44
  - Companion Applications
    45
- Meeting
  47
  - Audio Conference Features
    47
  - Web Collaboration Features
    47
- Mobility
  48
  - Umobility Fixed Mobile Convergence (FMC)
    48
- Wireless Telephones
  49
- IP User Mobility
  49
  - Softipt Client
    51
Chapter 4 - Networking

53
- Preplanning for Voip Deployment
  53
  - Benefits
    53
  - Requirements
    53
  - Interactions
    54
- LAN Deployment
  55
  - Benefits
    55
  - Requirements
    55
  - Interactions
    56
- Remote Administration
  57
  - Benefits
    57
  - Requirements
    57
  - Interactions
    57
- Centralized Administration
  58
  - Benefits
    58
  - Requirements
    58
  - Interactions
    58
- Ipedge Net
  58
- Remote IP Telephones
  59
  - Benefits
    59
  - Requirements
    59
  - Interactions
    59
- Remote SIP Phones
  60
  - Benefits
    60
  - Requirements
    60
  - Interactions
    60
- SIP Trunking
  61
  - Benefits
    61
  - Requirements
    61
  - Interactions
    61
- Web Conferencing
  62
  - Benefits
    62
  - Requirements
    62
  - Interactions
    62
Chapter 5 - Contact Center

63
- Basic ACD Features
  63
- Enhanced ACD Features
  64
  - Agent Priority Routing
    64
  - Multiple Group Agent Login
    64
  - Skills-Based Routing
    64
  - Priority Queuing
    64
- Web-Based Contact Center
  64
  - Web Callback
    64
  - Chat Contact Center
    64
Chapter 6 - Features

65
- Account Codes
  65
- Add-On Module (ADM)
  65
- Advisory Message
  65
- Alarm Notification
  66
- Alternate Answer Point
  66
- Automatic Busy Redial
  66
- Automatic Call Distribution (ACD) Server
  66
- Automatic Callback (ACB)
  66
- Automatic Line Selection (ALS)
  66
- Background Music (BGM)
  67
- Call Completion
  67
- Call Forward
  67
- Call History
  68
- Call Manager
  68
- Call Park
  68
- Call Pickup
  69
- Call Transfer
  69
- Call Waiting
  71
- Caller Identification
  71
- Class of Service
  72
- Conference Call
  72
- Credit Card Calling
  73
- Day/Night Mode
  74
- Dial Directory
  75
- Direct Inward Dialing (DID)
  75
- Dialed Number Identification Service (DNIS)
  75
- Directory Numbers
  76
- Direct Station Selection (DSS)
  77
- Distinctive LED Indicator
  77
- Distinctive Ringing
  78
- Do Not Disturb (DND)
  78
- Emergency Call
  78
- Enhanced 911 (E911)
  78
- Feature Prompting with Soft Keys
  79
- Flexible Line Ringing
  79
- Flexible Numbering
  79
- Handsfree Answerback
  79
- Headset
  79
- Hearing Aid Compatible
  80
- High Call Volume Buttons
  80
- Hold
  80
  - Automatic Hold
    80
  - Call Hold
    80
  - Consultation Hold
    80
  - Exclusive Hold
    80
  - Hold Recall
    80
- Hot Dialing
  81
- Hotline Service
  81
- Ipedge Net
  81
- Line Buttons
  82
  - Pooled CO Line Button
    82
  - Group CO Line Button
    82
- Live System Programming
  82
- Meeting
  82
- Message Waiting
  82
- Mobility
  83
- Music/Messaging on Hold
  83
- Multiple Call/Delayed Ringing
  83
- Off-Hook Camp on
  84
- Override
  84
  - Call Forward Override
    84
  - Class of Service Override
    84
  - Do Not Disturb (DND) Override
    84
  - Executive Override
    85
  - Privacy Override
    85
- Paging
  85
  - Telephone Group Paging
    85
  - Emergency Page
    85
  - External Paging
    86
- Power Failure Protection
  86
  - Reserve Power Battery Backup
    86
- Privacy
  86
- Remote Update
  86
- Repeat Last Number Dialed
  86
- Ringing
  87
- Speed Dial
  87
  - One Touch Buttons
    88
- Station Hunting
  89
  - Serial Hunting
    89
  - Circular Hunting
    89
  - Distributed Hunting
    89
  - Camp on to Hunt Groups
    89
- Station Message Detail Recording (SMDR)
  90
- Survivability
  90
- System Fault Finding and Diagnostics
  90
  - Alarm Indication of System Faults
    90
  - Fault Detection and Error Logs
    90
  - Event and System Administration Logs
    91
  - Automatic Fault Recovery
    91
  - Backup and Restore
    91
  - Maintenance and Administration
    91
  - Software Upgrade
    91
- Tenant Services
  91
- Traffic Measurement
  92
- Transfer Direct to Voice Mail
  93
- Uniform Call Distribution
  93
- Unified Communications
  94
- VLAN Tagging
  94
- Voice / Tone Signaling
  95
- Volume Control
  95
- Messaging
  96
  - Automated Attendant
    96
  - Fax
    98
  - Voice Messaging
    98
  - Unified Messaging
    103
  - Multi-Site Networking
    104
  - Administration
    104
  - Reporting
    106
  - Security
    108
Appendix - Specifications

109
- Operating Environment
  109
- Power Considerations
  109
  - UPS Recommendation
    112
- Station Dimensions
  112
- System Tones
  112
- Ipedge Component Compatibility
  113
- System Tones
  114
- Ipedge Net and IP Telephone Bandwidth Requirements
  117
- Capacities
  119
  - Application Capacities
    120
  - Device Monitor Capacities for Ipedge Systems
    123
- Ipedge Software License Requirements
  124
- Audiocodes Parts
  125
End User License Agreement

129
End User Standard Limited Warranty

137
Index

141

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