Attendant Access; Authorization Code Entry - Toshiba PERCEPTION 4000 User Manual

PERCEPTION 4000
To Place a Call to an Attendant
or Attendant Group:
1. Dial the directory number of
the desired attendant console
or attendant group.
. . . or . . .
Enter the universal attendant
access code (usually "0").
. . . or . . .
If you have a hotline directed
to an attendant console or
attendant group, press the
hotline line appearance key or
go off-hook.
4-4

ATTENDANT ACCESS

You can call an individual attendant console or attendant group to
request access to restricted trunk groups, to set up conference calls, to
make emergency announcements, or to request attendant information.
Access to a specific attendant console or attendant group is provided by
dialing the attendant or attendant group's directory number or by dialing
the universal attendant access code (the destination of the universal
attendant access code is preassigned in the system database). If your
telephone has a hotline that is directed to an attendant, you can access
the line's associated attendant/attendant group by pressing the hotline's
designated line key, or by taking your telephone off-hook (if provided by
your station's line preference type).
The call will ring the dialed attendant or one of the members of the dialed
attendant group.
If a dialed individual attendant console, or all consoles in an attendant
group, are in Position Busy mode, the call will receive night mode
treatment and will be routed to the night mode destination programmed
in the system database (night answer bell or an alternative answering
position).
NOTES:
1. While connected to an attendant, you cannot place the attendant on
hold, transfer the attendant to another party, or initiate a conference.
2. If a station user places a call to an attendant, the called attendant
console will indicate the number of the calling station. The number
will remain displayed until the call is disconnected from the console.

AUTHORIZATION CODE ENTRY

You can access features that are normally restricted at a station, by
entering a specific authorization code. All call allowances that are
associated with the entered code will be allowed on the line used to
place the call. This allows you to place certain types of calls from any
station in the PERCEPTION 4000 system, regardless of the station's
individual restrictions. The call allowances will remain in effect for the
FEATURE OPERATION