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Chapter 4 Troubleshooting
Message
Warning
image adapt
Warning
Low memory
Error Messages
The following table lists error messages that can be dealt with by the user.
Message
File not found
Press GO
Format error
Memory card
Format error
Hard disk
Hard disk err ##
Press GO
I/F occupied
ID error
Insert the same
memory card
KPDL error
##
Press GO
:Alarm buzzer sounds when an error occurs. Press the CANCEL key to stop the alarm buzzer.
4-6
Printing job cannot be done in current resolution because there is not enough internal memory.
Try adding more memory . See for details about Expansion Memory or changing resolution.
The printer's internal memory is running low due to the number of fonts and macros downloaded.
Print a status page to see how much user memory is left, and try deleting unnecessary fonts and
macros or adding more memory. See
Specified file does not exist in the hard disk, memory card, or RAM disk.
Check the file.
If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.
Setting Auto Continue on page 1-56
See
This message appears when the printer is in the ready state and the memory card is not
formatted, and therefore cannot be read or written.
Format the memory card inserted in the printer. See
Initialization (formatting) of the hard disk is required.
Format the hard disk. See
Look at the error code given in place of ## and see the corresponding description given below.
01: Hard disk format error. Turn the printer off and then on again. If this error occurs even if
the power has been turned off and then on, reformat the hard disk.
02: The disk system is not installed. Recheck the requirements for using the system and the
devices.
04: There is no available hard disk space. Delete unnecessary files, etc., to free up space.
05: The specified file does not exist in the hard disk.
06: There is no memory available to the hard disk system. Increase the available memory.
10: Formatting is not possible because host data is being spooled on the hard disk.Wait until
Ready appears on the message display, and then format.
85: VMB; Alias error (the alias setting was lost, or the VMB tray corresponding to the alias does
not exist). Set the alias again.
97: Code job; The number of permanent code jobs reached the limit value, and no more can be
saved. Either delete some unnecessary jobs, etc., or increase the limit.
99: A print job for the specified ID does not exist in the hard disk.
This message is displayed when you attempt to use the printer's operator panel to change the
environmental settings on the interface from which data are presently being received.
Upon completion of data reception,resume the menu selection on the operator panel.
The ID entered for a private job, or a stored job is not correct.
Check the ID that is set using the printer driver.
You have inserted the wrong memory card when the Insert again message was displayed.
Remove the wrong memory card from the printer's memory card slot and insert the correct
memory card. The printer again reads it from the beginning of the data.
Current print processing cannot continue.
To print out an error report, display >Print KPDL errs from the mode select menu, and select
On. Press the GO key to resume printing. You can abandon printing by the CANCEL key.
If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.
See
Setting Auto Continue on page 1-56
Corrective Action
Appendix B
for details about expansion memory.
Corrective Action
.
Operating Option Hard Disk on page 1-49
.
Formatting Memory Card on page 1-48
.
(Continued on next page)
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