Handset Status Messages - Polycom SpectraLink 8020 Administration Manual

Handset Status Messages

Message Description
Handset is not able to communicate
3 chirps (audio)
with the best AP, probably because
that AP has no bandwidth available.
Address Mismatch Handset software download files are
incorrect or corrupted.
ASSERT xxx c The handset has detected a fault from
Line yyy which it cannot recover.
Assoc Failed x...x = AP MAC address.
xxxxxxxxxxxx Handset association was refused by
AP; displays MAC of failing AP.
Assoc Timeout x...x = AP MAC address.
xxxxxxxxxxxx Handset did not receive association
response from AP; displays MAC of
failing AP.
Auth Failed x...x = AP MAC address.
xxxxxxxxxxxx Handset authentication was refused by
AP; displays MAC of failing AP.
Auth Timeout x...x = AP MAC address.
xxxxxxxxxxxx Handset did not receive authentication
response from AP; displays MAC of
failing AP.
Bad Code Type xx xx, yy = software license types.
Expected Code Handset software does not match
Type yy current handset license selection.
PN: 1725-36038-001_B.doc
SpectraLink 8020/8030 Wireless Telephone status messages provide
information about the SpectraLink 8020/8030 Wireless Telephone's
communication with the AP and host telephone system. The
following table summarizes, in alphabetical order, the status
messages.
Action
None. This is only a warning, the call
will hand off to the best AP once it
becomes available.
Download new software from the
Polycom website per Software
Maintenance.
Record the error code so it can be
reported.
Turn the handset off then on again.
If error persists, try registering a
different handset to this telephone port.
If error still persists, contact Polycom
Technical Support and report the error.
Check handset and AP security
settings.
Ensure AP is configured per
Configuration Guide.
Try another AP.
Check handset and AP security
settings.
Ensure AP is configured per
Configuration Guide.
Try another AP.
Check handset and AP security
settings.
Ensure AP is configured per
Configuration Guide.
Try another AP.
Check handset and AP security
settings.
Ensure AP is configured per
Configuration Guide.
Try another AP.
Download new software from the
Polycom website per Software
Maintenance.
Troubleshooting
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