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3Com 2103R-CSDI Installation Manual

Edge router module
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Part No. 17-00590-3
Published August 1996
E
R
DGE
OUTER
I
NSTALLATION
E
FOR
THERNET
M
ODULE
G
UIDE

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  • Page 1 ® Part No. 17-00590-3 Published August 1996 OUTER NSTALLATION THERNET ODULE UIDE...
  • Page 2 3Com Corporation 5400 Bayfront Plaza California 95052-8145 ©3Com Corporation, 1996. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
  • Page 3 3Com, Boundary Routing, CardBoard, CardFacts, EtherDisk, EtherLink, EtherLink II, LANplex, LANsentry, LinkBuilder, NETBuilder, NETBuilder II, NetFacts, ONcore, ONsemble, ORnet, Parallel Tasking, SmartAgent, TokenLink, Transcend, TriChannel, and ViewBuilder are registered trademarks of 3Com Corporation. 3Com Laser Library, 3Com OpenHub, 3TECH, FDDILink, FMS, MultiProbe, NetProbe, ONdemand, ONline, PowerRing, StackJack, StackWay, and SwitchCentral are trademarks of 3Com Corporation.

  • Page 5: Table Of Contents

    ONTENTS BOUT UIDE Introduction Audience 9 How to Use This Guide Conventions 10 Related Documents 3Com Documents Cisco Documents 13 Reference Documents 13 NTRODUCTION Product Overview 1-1 Edge Router Module Operation 1-1 Edge Router Module Architecture 1-3 Edge Router Module Features 1-5 Software Options 1-5 Topology Switching Network Reliability...
  • Page 6 Selecting a Network 3-4 Saving the Configuration 3-4 ONcore Carrier Configuration Sources 3-5 DMM Settings Carrier NVRAM Settings Carrier DIP Switch Settings Carrier Default Settings Hot Swapping an ONcore Module 3-7 Determining the Configuration Source 3-8 Selecting a Network 3-8...
  • Page 7 ONITORING Monitoring Edge Router Module Operation Showing Module Configuration and Status 4-3 Using the SHOW MODULE Command Using the SHOW PORT Command ROUBLESHOOTING Troubleshooting Startup Problems Troubleshooting Router-Specific Problems Troubleshooting Mailbox Interface Problems Troubleshooting 3Com Carrier Problems Troubleshooting Network Connectivity Problems Troubleshooting WAN Connectivity Problems Correcting Operating Malfunctions PECIFICATIONS...
  • Page 8 ECHNICAL Online Technical Services Support From Your Network Supplier B-4 Support From 3Com Corporation B-5 Returning Products for Repair B-5 Accessing the 3Com ISD MIB Contacting 3Com ISD Technical Publications NDEX IMITED viii UPPORT 3Com Bulletin Board Service B-1 Access by Analog Modem Access by Digital Modem B-2 World Wide Web Site B-3 3ComForum on CompuServe B-3...

  • Page 9: About This Guide

    Introduction This guide describes how to install and configure a 3Com® ONline ONcore® Edge Router module into the 3Com ONline System Concentrator or ONcore Switching Hub. In addition, this guide provides troubleshooting suggestions in case a problem arises with the module. If the information in the release notes shipped with your product differs from the information in this guide, follow the release note instructions.

  • Page 10: Conventions

    BOUT UIDE Table 1 How to Use This Guide (continued) Procedures for configuring Edge Router engine parameters Information for monitoring Edge Router module LEDs Procedures for displaying module configuration and status Information on troubleshooting the Edge Router module Information not covered in the rest of the guide Conventions Table 2 and Table 3 list conventions used throughout this guide.
  • Page 11 Table 3 Text Conventions (continued) Convention Description “Syntax” vs. “Command” When the word “syntax” is used in this guide, it indicates that the general form of a command syntax is provided. You must evaluate the syntax and supply the appropriate port, path, value, address, or string.

  • Page 12: Related Documents

    BOUT UIDE Related This section provides information on supporting documentation, including: Documents 3Com Documents Cisco Documents Reference Documents 3Com Documents The following documents provide additional information on 3Com products: ONline System Concentrator Installation and Operation Guide — Provides information on the installation, operation, and configuration of the ONline System Concentrator.

  • Page 13: Cisco Documents

    Related Documents Cisco Documents Cisco® CD-ROM documents describe commands and other software-related information you need to operate the Edge Router module. Reference The following documents supply related background information: Documents Case, J., Fedor, M., Scoffstall, M., and J. Davin, The Simple Network Management Protocol, RFC 1157, University of Tennessee at Knoxville, Performance Systems International and the MIT Laboratory for Computer Science, May 1990.

  • Page 15: Introduction

    NTRODUCTION This chapter provides an introduction to the 3Com® Edge Router module. This chapter contains the following sections: Product Overview Edge Router Module Features Product Overview The Edge Router module is a serial port-to-Ethernet LAN interconnect module jointly developed by 3Com and Cisco Systems Inc. This section provides information on the following topics: Edge Router Module Operation Edge Router Module Architecture...
  • Page 16 1: I HAPTER NTRODUCTION Figure 1-1 Typical Edge Router Module Connections The router module runs Cisco standard software and fully interoperates with the: 3Com ONline Cisco local and remote router servers, such as the AGS+ , MGS , and the Cisco 3000, 4000, 4500, and 7000 series routers.

  • Page 17: Edge Router Module Architecture

    Product Overview Edge Router Each Edge Router module consists of the following components: Module Architecture Carrier – Provides connections to one of three 3Com switching hub products. Engine – Provides Ethernet-to-WAN port connections. Interface Connector – Connects the carrier to the engine. Both the carrier and the engine have an interface connector.
  • Page 18 1: I HAPTER NTRODUCTION Figure 1-2 shows the architecture of each Edge Router module type. Edge Router module engine Edge Router module engine Figure 1-2 Edge Router Module Architecture ONline System Concentrator ONline carrier ONcore Integrated System ONcore carrier...

  • Page 19: Edge Router Module Features

    Edge Router This section describes the major features of the Edge Router module, Module Features including: Software Options Topology Switching Network Reliability IOS Router Software Updates Memory Upgrades Software Options The Edge Router module is available with one of the following software feature sets: IP/IPX Desktop...
  • Page 20 1: I HAPTER NTRODUCTION Table 1-1 Software Feature Sets Feature Category LAN Support WAN Serial Support WAN Services Optimization IP Routing IBM Support Network Management Protocol Translation IP/IPX Desktop Desktop plus IBM IP, Bridging, Includes Same as Desktop LAN Extension IP/IPX Host Software, features plus:...

  • Page 21: Topology Switching

    Edge Router Module Features Topology Switching Using topology switching you can: Switch the ONline Edge Router module among any of three Ethernet networks (channels) on the hub backplane Switch the ONcore Edge Router module among any of eight Ethernet networks (channels) on the hub backplane...

  • Page 22: Ios Router Software Updates

    1: I HAPTER NTRODUCTION Console Port Public Switched Dial-Up Telephone Link Network Figure 1-3 Network Reliability Configuration IOS Router The IOS software in the Edge Router module engine can be updated by Software Updates purchasing field-upgradeable software distribution kits. Update your module to the latest 3Com release of IOS software by downloading new code to flash memory on the module.

  • Page 23: Memory Upgrades

    You can also purchase an upgrade kit to upgrade your IP/IPX, Desktop, or Desktop plus IBM software to a version with an enhanced feature set. Contact your 3Com reseller or 3Com Customer Support for more information and part numbers. Memory Upgrades The Edge Router module provides the capability to increase memory to meet the requirements of large routing table configurations.

  • Page 25: Installing The Edge Router Module

    NSTALLING THE OUTER ODULE This chapter contains the following sections: Installation Flowchart Precautionary Procedures Quick Installation Unpacking Procedures Verifying Jumper Plug Positions Configuring DIP Switches Installing the ONline Edge Router Module Installing the ONcore Edge Router Module...

  • Page 26: Installation Flowchart

    2: I HAPTER NSTALLING THE Installation The flowchart in Figure 2-1 identifies the steps required to install and Flowchart configure the Edge Router module. Configure the carrier using management commands Figure 2-1 Flowchart for Installing and Configuring the Edge Router Module OUTER ODULE Read Precautionary...

  • Page 27: Precautionary Procedures

    Precautionary Electrostatic discharge (ESD) can damage static-sensitive devices on circuit Procedures boards. Follow these precautions when you handle an Edge Router module: CAUTION: Do not remove the product from any antistatic wrapping until you are ready to inspect or install the module. Handle Edge Router modules by the faceplate only.

  • Page 28: Quick Installation For Unmanaged Hubs

    Verify the jumper plug positions on the base and expansion engines. Configure the carrier for operation in an unmanaged hub using DIP switch settings. Insert the module into an open slot in the hub. Attach a management terminal to the Edge Router module console port.

  • Page 29: Quick Installation For Managed Hubs

    Quick Installation Follow the general steps outlined in Table 2-2 to install and configure the for Managed Hubs Edge Router module in a managed ONline or ONcore hub. Table 2-2 Quick Installation for Managed Hubs Step Procedure Unpack the module. Verify the jumper plug positions on the base and expansion engines Insert the module into an open slot in...

  • Page 30: Unpacking Procedures

    2: I HAPTER NSTALLING THE Unpacking To unpack the Edge Router module: Procedures 1 Verify that the module is the model you ordered by checking the model number listed on the side of the shipping carton. Note that the product model number printed on the shipping box differs from the model number on the product.

  • Page 31: Verifying Jumper Plug Positions

    Verifying Jumper Verify the jumper plug positions on the ONline or ONcore Edge Router Plug Positions module before proceeding with the installation procedure. The Edge Router module is equipped with several jumper plugs. The jumpers are factory-set to the appropriate settings. Do not modify the jumper settings, except to restore the settings to the required positions.

  • Page 32: Configuring Dip Switches

    2: I HAPTER NSTALLING THE Configuring DIP DIP switches let you select the backplane network used by an ONline or Switches ONcore Edge Router module. Even if you use a network management module to manage your hub, it is recommended that you configure the carrier DIP switches to ensure proper network assignments in the event of management module failure.

  • Page 33: Selecting A Network

    Figure 2-2 shows the ONline carrier DIP switch location. Figure 2-2 ONline Carrier DIP Switch Location Selecting a Network Use Table 2-4 to select a network by using the DIP switches. Table 2-4 ONline Network Selection DIP Switch Settings Network Selection...

  • Page 34: Enabling Or Disabling Nvram Configuration

    Two NV SEL DIP switches control whether the ONcore Edge Router module uses configuration settings stored in NVRAM (non-volatile memory). Switch 4 provides the NVRAM selection for engine bay 1 (top). Switch 9 provides the NVRAM selection for engine bay 2 (bottom).

  • Page 35: Selecting A Network

    Isolate_1 Isolate_2 Isolate_3 Isolate_4 Switch combinations not listed in Table 2-5 select Isolate_1. 2 Disable NVRAM by setting the NV SEL DIP switch to the off position. Configuring DIP Switches CH SEL 1 CH SEL 2 CH SEL 3 2-11...

  • Page 36: Installing The Online Edge Router Module

    2-12 2: I HAPTER NSTALLING THE Installing the This section describes how to install the ONline Edge Router module in an ONline Edge ONline hub. Router Module If you are installing: An ONcore Edge Router module, refer to Installing the ONcore Edge Router Module on page 2-13.

  • Page 37: Installing The Oncore Edge Router Module

    4 Using your fingers, tighten the two spring-loaded screws on the front of the module faceplate (Figure 2-4). Do not overtighten. Figure 2-4 Installing the Edge Router Module in an ONline Hub Installing the You do not need to power off the ONcore hub to install or remove the ONcore Edge Edge Router module.
  • Page 38 2-14 2: I HAPTER NSTALLING THE OUTER ODULE 3 Insert the module into the board guides at the top and bottom of the slot and slide it into the hub by pressing firmly at a point slightly below the center of the faceplate (Figure 2-5). Figure 2-5 Installing the Edge Router Module in an ONcore Hub...
  • Page 39 4 Close the ejectors (Figure 2-6). Opened ejector Figure 2-6 Opened and Closed Module Ejectors 5 Using your fingers, tighten the two spring-loaded screws on the front of the Edge Router module faceplate (do not overtighten). Installing the ONcore Edge Router Module Closed ejector 2-15...

  • Page 41: Configuring The Edge Router Module

    ONFIGURING THE OUTER ODULE This chapter contains the following sections: Managed Configuration Overview Attaching a Management Terminal Configuring the Carrier in a Managed ONline Hub Configuring the Carrier in a Managed ONcore Hub Configuring the Edge Router Engine If you are installing the Edge Router module in an unmanaged ONline or ONcore hub, you must configure the carrier using DIP switches.

  • Page 42: Managed Configuration Overview

    3: C HAPTER ONFIGURING THE Managed You can manage an ONline or ONcore carrier using a network management Configuration module installed in the same hub. Overview This section provides a brief overview of the following topics: 3Com Management Modules Using Management Commands Using ONdemand NCS Carrier Configuration Tasks 3Com Management...

  • Page 43: Attaching A Management Terminal

    Using ONdemand The 3Com ONdemand manager with a graphical user interface. For instructions on using ONdemand NCS to manage the carrier, refer to one of the following documents: Transcend Enterprise Manager ONdemand Management for Multi-Function Hubs, Version 4.0 for UNIX (Document Number 17-00320) ONdemand Network Control System for Windows User’...

  • Page 44: Configuring The Carrier In A Managed Online Hub

    3: C HAPTER ONFIGURING THE Configuring the This section describes how to use network management commands to Carrier in a configure ONline carriers installed in an ONline System Concentrator. This Managed ONline section contains the following topics: Selecting a Network Saving the Configuration When you install the carrier in a hub with a management module installed, the network defaults to isolated mode (Isolate_1).

  • Page 45: Configuring The Carrier In A Managed Oncore Hub

    Sources DMM settings Carrier NVRAM settings Carrier DIP switch settings Carrier default settings DMM Settings The DMM can provide configuration settings to the ONcore carrier if you are performing a hot swap. For more information on hot swapping, refer to Hot Swapping an ONcore Module on page 3-7.

  • Page 46: Carrier Nvram Settings

    Hot Swapping an ONcore Module on page 3-7. Carrier DIP Switch Settings The carrier contains a DIP switch that you can use to configure network assignments. For more information on DIP switch settings, refer to Configuring the ONcore Carrier DIP Switches on page 2-9.

  • Page 47: Hot Swapping An Oncore Module

    Configuring the Carrier in a Managed ONcore Hub Hot Swapping an You can remove a module from the ONcore hub and install an identical ONcore Module module in the same slot without powering off the hub. This is called a hot swap.

  • Page 48: Determining The Configuration Source

    Configuration Switch Disable ON or OFF Enable ‡ Disable Enable Carrier Configuration Source DMM passes the old configuration settings to the new carrier. † NVRAM settings DIP switch settings † NVRAM settings Default settings † NVRAM settings DIP switch settings...

  • Page 49: Saving The Configuration

    To assign a carrier backplane port to a network using network management software, use the following command: set port For example, the following command sets backplane port 1 (engine 1) in the carrier installed in slot 3 to Ethernet_2: ONcore> set port 3.1 network ethernet_2 Port 03.01 network id set to ETHERNET_2 Saving the To save configuration changes, use the SAVE command.
  • Page 50 3-10 3: C HAPTER ONFIGURING THE Figure 3-1 Attaching a Terminal Cable to the Console Port 2 Attach the DB-25 end of the adapter cable to the RS-232 null modem cable coming from your terminal. Figure 3-2 shows the terminal connections to both the management module and the Edge Router console port.

  • Page 51: Using The Terminal To Configure The Edge Router Engine

    Console and auxiliary port specifications are provided in Table 3-2 and Table 3-3, respectively. Table 3-2 Console Port Information Interface RS-232 Table 3-3 Auxiliary Port Information Interface RS-232 Mini-DIN connector pinouts are provided in Appendix A. The Edge Router module is shipped autoconfigured for connection to a network running NetWare®.

  • Page 53: Monitoring Edge Router Module Operation

    This chapter contains the following sections: Monitoring Edge Router Module Operation Showing Module Configuration and Status Monitoring Edge The LEDs on the front panel of the Edge Router module allow you to Router Module monitor the status of the module and ports. When you install the Edge Operation Router module in the hub: 1 The Router Status (RTR) LED is off if the router is booting (initializing).
  • Page 54 4: M HAPTER ONITORING Figure 4-1 Edge Router Module LEDs OUTER ODULE PERATION Router Status Module Status Ethernet Activity Reset Reset CONSOLE Pushbutton Serial Port 0 Activity Serial Port 1 Activity 2103R-CS...

  • Page 55: Showing Module Configuration And Status

    Each LED is described in Table 4-1. Table 4-1 Module LED Interpretations LED Name (Module Status) (Router Status) E0 Activity (Ethernet Activity) (Serial Port 0 Activity) (Serial Port 1 Activity) Showing Module This section describes NMM commands that show module configuration Configuration and status.

  • Page 56: Using The Show Module Command

    Engine Status: NVRAM Dip Switch State: Module Capabilities: OUTER ODULE PERATION {verbose} {no_verbose} Module Version Network ------- ------- General Information ---------------- PER_PORT 2103R-CSDI v1.00 2103R-CSDI Edge Rtr DIBMSW v10.03 v4.14 0.0.0.0 0.00.0 DISABLED MACCFG;IPCFG; NOT INSTALLED 0.0.0.0 0.00.0 NOT INSTALLED...
  • Page 57 1 of an ONcore hub: ONcore> show module 1.1 Slot Module Version Network ----- --------- ------ 01.01 6102M-SDEK v1.00 General Information ------- ------------- PER_PORT Port(s) are up MACCFG;IPCFG; v1.01 x10.00 x51.30 General Information ------- ------------- PER_PORT 2103R-CSDI...

  • Page 58: Using The Show Port Command

    04.01 LOGICAL Port Connector: IP Address: Station Address: Capabilities: Native Port Number: OUTER ODULE PERATION {no_verbose} Mode Status Network ------- OKAY ETHERNET_4 2103R-CSDI Mode Status Network ------ OKAY ETHERNET_1 General Information ---------------- BACKPLANE 2.0.0.2 ff.00.00.00 00-00-0c-c0-3d-63 ETHERNET_4 General Information --------...
  • Page 59 1 on an Edge Router module installed in slot 1 of an ONcore hub: ONcore> show port 1.1 Port Display for Module 6102M-SDEK: Port Mode Status ---- ---- ------ 01.01 LOGICAL OKAY Network General Information -------- ------------------- ETHERNET_4 2103R-CSDI...

  • Page 61: Troubleshooting

    ROUBLESHOOTING This chapter provides hardware troubleshooting information you can use if the Edge Router module fails to operate correctly. If after reviewing the information in this chapter, you cannot correct the problem, contact your 3Com representative for further assistance. For software-related troubleshooting information, refer to the appropriate Cisco Systems manual.

  • Page 62: Troubleshooting Startup Problems

    5: T HAPTER ROUBLESHOOTING Troubleshooting This section describes how to troubleshoot startup problems by monitoring Startup Problems the LEDs on the Edge Router module. This section describes: Troubleshooting Router-Specific Problems Troubleshooting Mailbox Interface Problems Troubleshooting 3Com Carrier Problems Troubleshooting When you first install the Edge Router module in an ONline or ONcore hub Router-Specific the Cisco engine runs a full set of hardware diagnostic tests.

  • Page 63: Troubleshooting Network Connectivity Problems

    Troubleshooting If the Edge Router module does not appear to be routing traffic properly on Network the network, it may indicate that there is no connection to the network. Connectivity Try performing one or more of the following troubleshooting actions: Problems For ONline and ONcore Edge Router modules only, use the 3Com management interface (for example, ONline management module) to verify...

  • Page 64: Troubleshooting Wan Connectivity Problems

    5: T HAPTER ROUBLESHOOTING Troubleshooting If you suspect that the Edge Router module has lost WAN connectivity, perform one or more of the following troubleshooting actions: Connectivity Problems Verify that you have the correct cable for your configuration. Refer to Appendix A, Specifications, for a list of approved cables, cable specifications, and pinouts.

  • Page 65: Correcting Operating Malfunctions

    Correcting Table 5-1 lists the symptoms of operating malfunctions for the Edge Router Operating module and shows possible causes and corrective actions for these Malfunctions malfunctions. Table 5-1 Troubleshooting Malfunctions Symptom Module does not power Attached terminal does not operate. Correcting Operating Malfunctions Possible Cause Corrective Action...
  • Page 66 5: T HAPTER ROUBLESHOOTING Table 5-1 Troubleshooting Malfunctions (continued) Symptom The terminal fails to respond to commands entered at the keyboard. Possible Cause Corrective Action The terminal is not Power off the terminal, wait receiving commands. 30 seconds, and then power it on again.

  • Page 67: A S Pecifications

    PECIFICATIONS This appendix contains the hardware specifications for the 3Com Edge Router module in the following sections: General Specifications Electrical Specifications Environmental Specifications Mechanical Specifications Hub Capacities Cable Pinouts...

  • Page 68: General Specifications

    A: S PPENDIX PECIFICATIONS General Specifications Table A-1 General Specifications Processor Memory Network Interface Options Ethernet Interface Synchronous Serial Interfaces Console and Auxiliary Ports Electrical The following table lists the basic power requirements by module type. Specifications Table A-2 Power Requirements by Module Type Module Type ONline ONcore...

  • Page 69: Environmental Specifications

    Environmental Specifications Table A-3 Environmental Specifications Operating Temperature Storage Temperature Humidity Table A-4 lists the BTU/hr calculations for the Edge Router module installed in each hub type. Table A-4 BTU/hr Calculations Hub Type ONline ONcore Mechanical Specifications Table A-5 Mechanical Specifications Hub Type ONline ONcore...

  • Page 70: Hub Capacities

    A: S PPENDIX PECIFICATIONS Hub Capacities This section provides guidelines for installing Edge Router modules in ONline or ONcore hubs. ONline Hub Follow the guidelines in Table A-6 when installing ONline Edge Router Capacities modules in an ONline System Concentrator. Table A-6 ONline Module Restrictions ONline System Concentrator...

  • Page 71: Cable Pinouts

    Follow the guidelines in Table A-8 when installing ONline Edge Router modules in an ONcore 10-slot or 17-slot hub. Table A-8 ONcore Hub Capacities for ONline Modules Number of Power Supplies Cable Pinouts Use the information in this section to ensure that the cables and connecting hardware meet requirements.

  • Page 72: Console Port Pinouts

    A: S PPENDIX PECIFICATIONS This section describes: Console Port Pinouts Auxiliary Port Pinouts DB-25 Null Modem Cable Serial Port Pinouts Console Port This section lists the cable pinouts for the: Pinouts DTE console port Mini-DIN to DB-25 modem cable DTE Console Port Table A-9 lists pinouts for the console port on the Edge Router module.

  • Page 73: Mini-Din To Db-25 Modem Cable

    Figure A-1 identifies the pins that the 8-pin mini-DIN port uses. Figure A-1 Mini-DIN Serial Port Pinouts Mini-DIN to DB-25 Modem Cable Table A-10 lists console port pinouts for the 3Com OpenHub Cable (mini-DIN to DB-25 modem adapter cable). Table A-10 Console Port Pinouts (Mini-DIN to DB-25 Modem Cable) Mini-DIN DB-25 Signal...

  • Page 74: Mini-Din To Db-25 Modem Cable

    A: S PPENDIX PECIFICATIONS Auxiliary Port Table A-11 lists the cable pinouts for the auxiliary port on the Edge Router Pinouts module. Table A-11 Auxiliary Port Pinouts (DTE) Mini-DIN to DB-25 Modem Cable Table A-12 lists auxiliary port pinouts for the 3Com OpenHub Management Cable (mini-DIN to DB-25 modem adapter cable).

  • Page 75: Null Modem Cable

    Cable Pinouts DB-25 Null Modem Use a null modem cable to connect the Edge Router module to another DTE Cable device (for example, a dumb terminal). Serial Port Pinouts This section lists cable pinouts for each type of synchronous serial cable supported by the serial ports on the Edge Router module.
  • Page 76 A-10 A: S PPENDIX PECIFICATIONS EIA-530 DTE Synchronous Serial Cable Pinouts Table A-13 lists pinouts for EIA-530 DTE synchronous serial cable (Part Number ERM530-CAB). Table A-13 EIA-530 DTE Cable Pinouts (DB-25) 25 Pin J2-1 — J2-2 J2-14 J2-3 J2-16 J2-4 J2-19 J2-5 J2-13...
  • Page 77 RS-232 DTE and DCE Serial Cable Pinouts Table A-14 lists pinouts for: RS-232 DTE synchronous serial cable (Part Number ERM232-CAB) RS-232 DCE synchronous serial cable (Part Number ERF232-CAB) Table A-14 RS-232 DTE and DCE Cable Pinouts (DB-25) DTE DCE 25 Pin Signal Direction J2-1...

  • Page 78: Rs-449 Dte And Dce Serial Cable Pinouts

    A-12 A: S PPENDIX PECIFICATIONS RS-449 DTE and DCE Serial Cable Pinouts Table A-15 lists pinouts for: RS-449 DTE synchronous serial cable (Part Number ERM449-CAB) RS-449 DCE synchronous serial cable (Part Number ERF449-CAB) Table A-15 RS-449 DTE and DCE Cable Pinouts (DB-37) 37 Pin J2-1 J2-4...

  • Page 79: V.35 Dte And Dce Serial Cable Pinouts

    V.35 DTE and DCE Serial Cable Pinouts Table A-16 lists pinouts for: V.35 DTE synchronous serial cable (Part Number ERMV35-CAB) V.35 DCE synchronous serial cable (Part Number ERFV35-CAB) Table A-16 V.35 DTE and DCE Cable Pinouts (Winchester-Type 34-Pin) DTE DCE 34 Pin Signal Direction...

  • Page 80: X.21 Dte And Dce Serial Cable Pinouts

    A-14 A: S PPENDIX PECIFICATIONS X.21 DTE and DCE Serial Cable Pinouts Table A-17 lists pinouts for: X.21 DTE synchronous serial cable (Part Number ERMX21-CAB) X-21 DCE synchronous serial cable (Part Number ERFX21-CAB) Table A-17 X.21 DTE and DCE Cable Pinouts (DB-15) 15 Pin J2-1 J2-2...

  • Page 81: Technical Support

    3Com provides easy access to technical support information through a variety of services. This appendix contains the following sections: Online Technical Services Support From Your Network Supplier Support From 3Com Corporation Returning Products for Repair Accessing the 3Com ISD MIB Contacting 3Com ISD Technical Publications Online Technical 3Com offers worldwide product support 7 days a week, 24 hours a day,...

  • Page 82: Access By Analog Modem

    B: T PPENDIX ECHNICAL UPPORT Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you: Country Australia France Germany Hong Kong Italy (fee required) Japan Singapore...

  • Page 83: World Wide Web Site

    World Wide Web Site Access the latest networking information on the 3Com World Wide Web site by entering our URL into your Internet browser: This service features news and information about 3Com products, customer service and support, 3Com Corporation’s latest news releases, selected articles from 3TECH journal), and more.

  • Page 84: Support From Your Network Supplier

    B: T PPENDIX ECHNICAL Local access numbers are available within the following countries: Country Australia Belgium Denmark Finland France Germany Italy Support From If additional assistance is required, contact your network supplier. Many Your Network suppliers are authorized 3Com service partners who are qualified to provide Supplier a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

  • Page 85: Support From 3Com Corporation

    Support From If you are unable to receive support from your network supplier, technical 3Com support contracts are available from 3Com. Corporation In the U.S. and Canada, call (800) 876-3266 for customer service. If you are outside the U.S. and Canada, contact your local 3Com sales office to find your authorized service provider: Country Australia (Sydney) (61) (2) 9937 5000...

  • Page 86: Accessing The 3Com Isd Mib

    B: T PPENDIX ECHNICAL Accessing the The 3Com Management Information Base (MIB) for the Integrated Systems 3Com ISD MIB Division (ISD) describes commands that enable you to manage 3Com SNMP-based products. The MIB is available over the Internet on an anonymous FTP server.
  • Page 87 NDEX Numerics 3Com Bulletin Board Service (3ComBBS) B-1 3Com sales offices B-5 3ComFacts B-3 3ComForum B-3 Audience of Manual 9 Auxiliary port pinouts A-8 specifications 3-11 troubleshooting 5-5 Backplane 2-13 Bulletin board service B-1 Cable pinouts console port A-6 to A-7 EIA-530 DTE cable A-10 RS-232 DTE/DCE cable A-11 RS-449 DTE/DCE cable A-12...
  • Page 88 NDEX Faceplate 2-13 Fax service. See 3ComFacts FCC notice ii Firmware upgrading 1-8 Flowchart installation 2-2 Front panel LEDs 4-1 Hardware specifications A-1 Hot swapping 2-13 Installation flowchart 2-2 hot swapping 3-7 ONcore Edge Router module 2-13 to 2-15 ONline Edge Router module 2-12 to 2-13 quick 2-3 quick for managed hubs 2-5 Jumpers...
  • Page 89 Returning products for repair B-5 Router (RTR) LED 5-2 Router problems troubleshooting 5-2 Router Software Support Service 1-8 RS-232 DTE/DCE cable pinouts A-11 RS-449 DTE/DCE cable pinouts A-12 SHOW MODULE command 4-4 SHOW PORT command 4-6 Simple Network Management Protocol (SNMP) 1-7 SNMP Commands B-6 Software update kits 1-8...
  • Page 91 LIMITED WARRANTY HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Internetworking products Network adapters Ethernet stackable hubs and Unmanaged Ethernet fixed port repeaters...
  • Page 92 GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California. 3Com Corporation 5400 Bayfront Plaza Santa Clara, CA 95052-8145 (408) 764-5000 3/18/96...

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