Fujitsu PRIMERGY BX924 S4 Upgrade And Maintenance Manual
Fujitsu PRIMERGY BX924 S4 Upgrade And Maintenance Manual

Fujitsu PRIMERGY BX924 S4 Upgrade And Maintenance Manual

Server blade
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Upgrade and Maintenance Manual - English
PRIMERGY BX924 S4

Server Blade

Upgrade and Maintenance Manual
Edition February 2014

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Summary of Contents for Fujitsu PRIMERGY BX924 S4

  • Page 1: Server Blade

    Upgrade and Maintenance Manual - English PRIMERGY BX924 S4 Server Blade Upgrade and Maintenance Manual Edition February 2014...
  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – CSS (Customer Self Service) Upgrade and Maintenance Manual BX924 S4...
  • Page 6 Upgrade and Maintenance Manual BX924 S4...
  • Page 7: Table Of Contents

    Contents Introduction ......17 Notational conventions ....18 Before you start .
  • Page 8 Contents Removing a server blade ....53 4.4.1 Preliminary steps ......53 4.4.2 Removing the server blade from the system unit .
  • Page 9 Contents 5.2.6 Verifying and configuring the backup software solution ..81 5.2.7 Resetting the boot retry counter ....82 5.2.7.1 Viewing the boot retry counter .
  • Page 10 Contents 6.4.5 Concluding steps ......113 Replacing a HDD/SSD ..... 114 6.5.1 Required tools .
  • Page 11 Contents Basic information ..... . . 148 8.1.1 Memory sequence ......148 8.1.1.1 Population rules .
  • Page 12 Contents 9.3.4 Concluding steps ......198 Upgrading or replacing processors ... . . 199 9.4.1 Required tools .
  • Page 13 Contents 10.2.2 Removing the UFM ..... . . 235 10.2.2.1 Required tools ......235 10.2.2.2 Preliminary steps .
  • Page 14 Contents 10.5.5 Concluding steps ......269 Server blade ......271 11.1 Replacing the server blade .
  • Page 15 Version history Issue number Reason for update 1.0 / October 2013 Initial release 2.0 / December 2013 Changing cross-references in chapter 5 3.0 / February 2014 Chapter 5.2.15 Upgrade and Maintenance Manual BX924 S4...
  • Page 16 Upgrade and Maintenance Manual BX924 S4...
  • Page 17: Introduction

    Introduction This Upgrade and Maintenance Manual provides instructions for the following procedures: Upgrading the server configuration by adding optional hardware ● components Upgrading the server configuration by replacing existing hardware ● components with superior ones. Replacing defective hardware components ● This manual focuses on on-site maintenance tasks.
  • Page 18: Notational Conventions

    Introduction Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items indicates system output fixed font indicates text to be entered by the user semi-bold fixed font "Quotation marks" indicate names of chapters and terms that are being emphasized describes activities that must be performed in the order Ê...
  • Page 19: Before You Start

    Japanese market: http://jp.fujitsu.com/platform/server/primergy/system/ Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information.
  • Page 20 LEDs on the front panel report defective hardware components that need to be replaced. For further information on the controls and indicators of your server, refer to the "PRIMERGY BX924 S4 Server Blade Operating Manual" and section "Connectors and indicators" on page 278.
  • Page 21: Classification Of Procedures

    At the beginning of each procedure, the involved unit type is indicated by one of the symbols introduced in this section. Please ask your local Fujitsu service center for more detailed information. Upgrade and Maintenance Manual BX924 S4...
  • Page 22: Upgrade And Repair Units (Uru)

    Before you start 2.1.1 Upgrade and Repair Units (URU) Upgrade and Repair Units (URU) Upgrade and Repair Units are non hot-plug components that can be ordered separately to be installed as options (Upgrade Units) or are available to the customer through customer self service (Repair Units). Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.
  • Page 23: Field Replaceable Units (Fru)

    Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Components that are handled as Field Replaceable Units –...
  • Page 24: Average Task Duration

    Before you start Average task duration Average task duration: 10 minutes The average task duration including preliminary and concluding steps is indicated at the beginning of each procedure next to the procedure class. Refer to table 1 on page 24 for an overview of steps taken into account for calculating the average task duration: Step...
  • Page 25: Tools You Need At Hand

    Before you start Tools you need at hand When preparing the maintenance task, ensure that all required tools are available according to the overview below. You will find a list of required tools at the beginning of each procedure. Screw driver / Screw Usage Type...
  • Page 26: Documents You Need At Hand

    – Ensure to store all printed manuals enclosed with your server in a save place for future reference. – Unless stated otherwise, all manuals are available online at http://manuals.ts.fujitsu.com under Industry standard servers. For the Japanese market please use the following address: http://jp.fujitsu.com/platform/server/primergy/manual/...
  • Page 27 Important safety information, available " 安全上のご注意 " for the online or as a printed copy Japanese market "PRIMERGY BX924 S4 Server Available online Blade" Operating Manual "D3143 BIOS Setup Utility for Information on configurable BIOS options PRIMERGY BX924 S4"...
  • Page 28 " サポート&サービス " for the Japanese market – "iRMC S4" user guide available online – RAID documentation, available online at under http://manuals.ts.fujitsu.com Industry standard servers - Expansion Cards - Storage Adapters Additional documentation For the Japanese market please use the following address: http://jp.fujitsu.com/platform/server/primer...
  • Page 29: Important Information

    Important information CAUTION! Before installing and starting up a device, please observe the safety instructions listed in the following section. This will help you to avoid making serious errors that could impair your health, damage the device and endanger the data base. Safety instructions The following safety instructions are also provided in the manual "Safety Notes and Regulations"...
  • Page 30 Important information Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed. Transport the device only in the original packaging or in packaging that ●...
  • Page 31 Important information Ethernet cabling has to comply with EN 50173 and EN 50174-1/2 standards ● or ISO/IEC 11801 standard respectively. The minimum requirement is a Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for Gigabit Ethernet. Route the cables in such a way that they do not create a potential hazard ●...
  • Page 32 Important information Do not damage or modify internal cables or devices. Doing so may cause a ● device failure, fire, or electric shock and will void the warranty and exempt the manufacturer from all liability. Devices inside the server remain hot after shutdown. Wait for a while after ●...
  • Page 33 Important information Working with optical disk drives and media When working with optical disk drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to ● prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc.
  • Page 34 Important information Do not contaminate the CD/DVD/BD surface with fingerprints, oil, ● dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface.
  • Page 35 Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets ●...
  • Page 36: Ce Conformity

    Important information Transporting the server Only transport the device in its original packaging or in packaging that ● protects it from impacts and jolts. For the Japanese market, transporting the device in its original packaging does not apply. Do not unpack the device until it is at its installation location. ●...
  • Page 37: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
  • Page 38: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 39 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.
  • Page 40 Important information Upgrade and Maintenance Manual BX924 S4...
  • Page 41: Basic Hardware Procedures

    The "PRIMERGY BX924 S4 Server Blade Operating Manual" gives an introduction to server blade features and provides an overview of available hardware options. Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components. Please refer to the following ServerView Suite topics: –...
  • Page 42 Basic hardware procedures Figure 2: Connectors on the management blade Ê Connect the FST to the management LAN connector. Customers must use the Up port (4) while the Down port (5) is reserved for service personnel. – If two management blades are installed, connect the FST to the master management blade.
  • Page 43: Locating The Defective Server Blade

    Basic hardware procedures 4.1.2 Locating the defective server blade Figure 3: ID button and indicator on front panel When working in a datacenter environment, switch on the ID indicator on the front panel of the server blade for easy identification. Ê...
  • Page 44: Determining The Error Class

    Basic hardware procedures Ê Remember to switch off the ID indicator after the maintenance task has been concluded successfully. 4.1.3 Determining the error class The Local Service Concept (LSC) allows you to identify defective server blade components. Failure events are assigned to one of two error classes: –...
  • Page 45: Global Error Indicator

    Basic hardware procedures 4.1.3.1 Global Error indicator Figure 4: Global Error indicator on front panel Ê Check the Global Error indicator on the front of the server blade: Indicator Status Description no critical event (non CSS component) prefailure detected (non CSS component), orange on requires (precautionary) service Global error...
  • Page 46: Customer Self Service (Css) Indicator

    Basic hardware procedures – Hardware errors: Check the System Event Log (SEL) as described in section "Viewing the SEL" on page – Software / agent related errors: Check the ServerView System Monitor, available on Windows or Linux based server blades with ServerView agents installed. For further information, please refer to the "ServerView System Monitor"...
  • Page 47 Basic hardware procedures Indicator Status Description no critical event (CSS component) yellow on prefailure detected (CSS component) CSS indicator yellow CSS component failure flashing Upgrade and Maintenance Manual BX924 S4...
  • Page 48: Locating The Defective Component

    Basic hardware procedures 4.1.4 Locating the defective component After determining the error class by the CSS or Global Error indicators (see section "Determining the error class" on page 44) local diagnostic indicators on the system board allow you to identify the defective component. For further information, refer to the "ServerView Suite Local Service Concept (LSC)"...
  • Page 49 Basic hardware procedures Ê Open the server blade as described in section "Opening the server blade" on page Ê Press the Indicate CSS button (1) to highlight defective components. Component LEDs LEDs C to G are visible from the frontside. All other LEDs are only visible if the server blade cover has been removed.
  • Page 50 Basic hardware procedures Indicator Status Description No critical event orange Error detected (requires service Global Error flashing intervention) Prefailure event detected (requires orange on service intervention) Mezzanine card 2 operational Mezzanine card 2 orange on Mezzanine card 2 failure CPU 1 operational CPU 1 orange on CPU 1 failure...
  • Page 51: Opening The Rack Door

    If applicable, turn the door knob counter-clockwise by 180 degrees. Ê Open the left-hand door first, then the right-hand door. For further information, refer to the "PRIMECENTER" assembly guide available online at http://manuals.ts.fujitsu.com. 4.2.2 Opening the rack door of a PRIMECENTER M1 rack The following description only applies to the new PRIMECENTER M1 rack.
  • Page 52: Shutting Down The Server Blade

    Basic hardware procedures Shutting down the server blade CAUTION! For further safety information, please refer to chapter "Important information" on page Ê Inform the system administrator that the server blade will be shut down and put offline. Ê Terminate all applications. Ê...
  • Page 53: Removing A Server Blade

    Basic hardware procedures Removing a server blade CAUTION! For safety information, please refer to chapter "Important information" on page 4.4.1 Preliminary steps Ê If applicable, open the rack door as described in section "Opening the rack door" on page Ê Shut down and power off the server blade as described in section "Shutting down the server blade"...
  • Page 54: Removing The Server Blade From The System Unit

    Basic hardware procedures 4.4.2 Removing the server blade from the system unit Figure 8: Removing the server blade from the system unit Ê Push the release lever (1) up slightly to unlock the ejection lever (2). Ê Swivel the ejection lever down until it is horizontal. Ê...
  • Page 55: Opening The Server Blade

    Basic hardware procedures Opening the server blade CAUTION! For safety information, please refer to chapter "Important information" on page Removing the cover Figure 9: Removing the cover Ê Push the locking lever in the direction of the arrow (1). Slide the housing cover backwards as far as possible (2). Ê...
  • Page 56: Closing The Server Blade

    In order to comply with applicable EMC regulations (regulations on ● electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY BX924 S4 server blade must not run while the cover is removed. For further safety information, please refer to chapter "Important ●...
  • Page 57: Installing The Server Blade In The System Unit

    Basic hardware procedures Installing the server blade in the system unit CAUTION! Note the safety instructions and the information on handling ● electrostatically sensitive devices in section "Safety instructions" on page Note the population rules for power supply units and fan modules to ●...
  • Page 58 Basic hardware procedures Figure 11: Installing the Server Blade Ê Open the release lever. Ê Push the server blade as far as possible into the slot. Upgrade and Maintenance Manual BX924 S4...
  • Page 59 Basic hardware procedures Figure 12: Locking the Server Blade Ê Pull the release lever up until it engages. It is not a breakdown though the power supply of the server blade intermittently repeats turning on/cutting when "Automatic inventory collection (Automatic Inventory Retrieval)"...
  • Page 60: Switching On The Server Blade

    ● In order to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY BX924 S4 server blade must not run while the cover is removed. Follow the safety instructions in chapter "Important information" on ●...
  • Page 61: Concluding Software Tasks

    Basic hardware procedures Concluding software tasks Ê Perform the following software tasks to put the server blade back into operation: – "Resetting the boot retry counter" on page 82 – "Verifying the system time settings" on page 86 – "Viewing and clearing the System Event Log (SEL)" on page 87 –...
  • Page 62: Closing The Rack Door

    Basic hardware procedures 4.10 Closing the rack door 4.10.1 Closing the rack door of a PRIMECENTER rack The PRIMECENTER rack is equipped with a split front door. The left-hand door contains an interlocking system that can be locked and opened with a key. Optionally, a revolving door knob can be mounted for key-less locking.
  • Page 63: Basic Software Procedures

    Basic software procedures Starting the maintenance task 5.1.1 Launching a video redirection to a server blade The management blade web interface uses the iRMC Advanced Video Redirection (AVR) function to provide a virtual console for the server blades. AVR allows you to control the mouse and keyboard of the managed server blade from your FST and to show the current graphical and text output from the managed server blade.
  • Page 64: Checking The Server Blade Status Via Irmc

    Basic software procedures Ê Click the [+] button in the Server Blade Status title bar to expand the server blade list. The over all status of the installed server blades is indicated by the icons in the Health column. For the meaning of the icons, refer to the Help – On Page function of the management blade web interface.
  • Page 65: Saving Bios Settings

    Saving BIOS settings The description for saving the BIOS settings can be found in chapter „Save & Exit menu“ in the "D3143-B100 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual. For the Japanese market, follow the instructions provided separately.
  • Page 66: Disabling Bitlocker Functionality

    Basic software procedures Ê Click the Video Redirection button in the status frame of the server blade menu. Ê Click Media - Virtual Media Wizard in the menu bar of the video redirection window. For further information on iRMC Virtual Media function refer to the "Integrated Remote Management Controller"...
  • Page 67: Disabling Boot Watchdog Functionality

    BitLocker setup wizard, modify the BitLocker Group Policy settings. For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. 5.1.7...
  • Page 68: Configuring Boot Watchdog Settings

    Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual. Configuring boot watchdog settings using the management blade web interface Ê...
  • Page 69: Verifying And Configuring The Backup Software Solution

    Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately. Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages. Upgrade and Maintenance Manual...
  • Page 70: Note On Server Maintenance In A Multipath I/O Environment

    Continue as follows: Ê If performing an offline driver update, first of all prepare the ServerView Update DVD: Ê Download the latest ServerView Update DVD image from the Fujitsu FTP server at ftp://ftp.ts.fujitsu.com/images/serverview. Ê Burn the image to a DVD.
  • Page 71 Basic software procedures The server blade will now boot from the DVD. Ê After the boot process is complete, select your preferred GUI language. Ê In the initial Installation Manager startup window, choose either Update Manager Express or PrimeCollect from the Installation Manager mode section. Ê...
  • Page 72: Switching On The Id Indicator

    Basic software procedures 5.1.10 Switching on the ID indicator When working in a datacenter environment, switch on the ID indicator on the front of the server blade for easy identification. Using the ID button on the front panel Ê Press the ID button on the front panel to switch on the ID indicators. When the ID button is pushed for five seconds or more and separated, it lights to blue.
  • Page 73: Completing The Maintenance Task

    (EMEA market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market) Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates. 5.2.1.1 Updating or recovering the system board BIOS TFTP update procedure Ê...
  • Page 74 Basic software procedures BIOS recovery procedure For the Japanese market, follow the instructions provided separately. Ê Prepare a USB stick with the following files: – Update tool – Startup.nsh (which will execute the update tool) – BIOS image file for update (16 MB with header information) Ê...
  • Page 75 Basic software procedures Ê Deactivate the BIOS Recovery Flash Bit Enabled option in the management blade Boot Options menu. Ê Switch on the server blade as described in section "Switching on the server blade" on page Ê You can now put the server blade back into operation. Second option: Recovering the server blade BIOS via DIP switch Ê...
  • Page 76: Updating Or Recovering The Irmc

    Basic software procedures Ê Open the server blade as described in section "Opening the server blade" on page Ê Turn switch 3 of the user DIP switch bank to OFF, see section "Onboard settings" on page 279. Ê Close the server blade as described in section "Closing the server blade"...
  • Page 77 Basic software procedures iRMC recovery procedure The iRMC recovery is performed via the FlashDisk menu executed from a bootable USB memory stick. For detailed information refer to the "Integrated Remote Management Controller" user guides available online. For the Japanese market, follow the instructions provided separately. Ê...
  • Page 78: Restoring Bios Settings

    Ê Open the Configuration tab. Ê In the iRMC Address Configuration Box set IP Address, Subnet Mask, Gateway. Ê Click the Apply button. Ê Open the iRMC web interface "FUJITSU ServerView® iRMC S4 Web Server" directly. CAUTION! Restoring functionality of iRMC configuration is only supported with iRMC web interface directly.
  • Page 79 "Local System Update for PRIMERGY Servers" user guide Using the flash tool The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as DOS tools from the Fujitsu support web pages at http://ts.fujitsu.com/support/. Ê Select Drivers & Downloads.
  • Page 80: Enabling Option Rom Scan

    Basic software procedures The status of the component will then be set to ok. To see the new status you must refresh the Driver Monitor view with Refresh. 5.2.5 Enabling Option ROM scan In order to configure a mezzanine card that has been installed or replaced, the card’s Option ROM has to be enabled in the system board BIOS.
  • Page 81: Verifying And Configuring The Backup Software Solution

    Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately. Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages. Upgrade and Maintenance Manual...
  • Page 82: Resetting The Boot Retry Counter

    69, it has to be re-enabled to complete the maintenance task. Ê Re-enable backup drives and revise backup software settings and cronjobs. Detailed information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages 5.2.7...
  • Page 83 Basic software procedures If the system boots up and no further errors occur within 6 hours after that successful boot attempt, the boot retry counter will automatically be reset to its default value. Please take into account, that the specified number of boot attempts can only be determined after this period of time.
  • Page 84: Enabling Boot Watchdog Functionality

    Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual. Configuring boot watchdog settings using the management blade web interface Ê...
  • Page 85: Enabling Replaced Components In The System Bios

    Ê Reset replaced components to Enable. Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual. 5.2.10 Verifying the memory mode If a memory module fails, the server blade will reboot and the defective module will be disabled.
  • Page 86: Verifying The System Time Settings

    Ê Save your changes (if applicable) and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual. 5.2.11 Verifying the system time settings This task only applies to Linux environments.
  • Page 87: Viewing And Clearing The System Event Log (Sel)

    Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual. 5.2.12 Viewing and clearing the System Event Log (SEL) 5.2.12.1 Viewing the SEL...
  • Page 88: Saving The Sel

    Basic software procedures Ê Under Maintenance select System Event Log. Ê Select the message type(s) you want to display: – Critical events – Major events – Minor events – Informational events Note on the SVOM Driver Monitor The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server.
  • Page 89: Clearing The Sel

    Basic software procedures Saving the SEL via iRMC Ê Enter the management blade web interface. Ê Open the Components – System – Server Blades – Server Blade-x menu for the desired server blade. Ê Click the Remote Management button in the status frame of the server blade menu.
  • Page 90 Basic software procedures Procedures may differ depending on your Linux OS or the definition file on the client system. Use the following information as reference. Ask the system administrator to change the definition file. Ê After replacing a network controller or the system board, switch on and boot the server as described in section "Switching on the server blade"...
  • Page 91: Enabling Bitlocker Functionality

    Ê Follow the instructions in the BitLocker Setup wizard. For further information on how to enable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. Upgrade and Maintenance Manual...
  • Page 92: Performing A Raid Array Rebuild

    Basic software procedures 5.2.15 Performing a RAID array rebuild After replacing a hard disk drive that has been combined into a RAID array, RAID rebuild will be performed completely unattended as a background process. Ê Ensure that the RAID array rebuild has started normally. Wait until the progress bar has reached at least one percent.
  • Page 93: Looking Up Wwn Addresses

    Basic software procedures Ê Switch on or restart your server blade. Ê As soon as the startup screen appears, press the [F2] function key to enter the BIOS. Ê Depending on the number of network controllers in your system, you will find one or several Port Configuration menu items.
  • Page 94: Using The Chassis Id Prom Tool

    After replacing the server blade, system information has to be entered using the ChassisId_Prom Tool. The tool and further instructions are available to maintenance personnel from the Fujitsu Technology Solutions Extranet: http://partners.ts.fujitsu.com/com/service/intelservers/tools For the Japanese market, follow the instructions provided separately.
  • Page 95: After Replacing The Server Blade

    Basic software procedures Ê If LAN teaming has been active, you will need to restore the configuration using the LAN driver utility after replacing the LAN/CNA controller. Ensure that the controllers have been assigned as primary or secondary according to your requirements. For details, refer to the relevant LAN/CNA driver manual.
  • Page 96 Basic software procedures Upgrade and Maintenance Manual BX924 S4...
  • Page 97: Hard Disk Drives / Solid State Drives

    Hard disk drives / Solid state drives Safety notes CAUTION! The drive must not be removed from the installation frame by anyone ● except a service technician. Drive modules must all be marked clearly so that they can be ● reinstalled into their original mounting locations after an upgrade.
  • Page 98: Overview Of The Disk Mounting Kits

    The following figure shows both kinds of kits together with a HDD/SSD module (see pos. #3 in figure 15): Figure 15: SAS and PCH disk mounting kits for PRIMERGY BX924 S4 server blades Description SAS mounting frame for SSD 0 SAS mounting frame for HDD/SSD 1...
  • Page 99: Installing Hdd/Ssd

    Hard disk drives / Solid state drives Installing HDD/SSD Upgrade and Repair Units (URU) Average task duration: 15 minutes 6.3.1 Required tools Preliminary and concluding steps: tool-less ● Installing a HDD/SSD: ● – Phillips PH2 / (+) No. 2 screw driver 6.3.2 Preliminary steps Before installing a HDD/SSD, perform the following steps:...
  • Page 100: Locations Of The Drives Inside The Server Blade

    Hard disk drives / Solid state drives 6.3.3 Locations of the drives inside the server blade The following figure shows the mounting locations of the drives: Figure 16: Mounting locations of the drives inside the server blade Description Mounting location of SSD 0 (below mezzanine card 1) Mounting location of HDD/SSD 1 (on top of CPU 2) The first drive has to be mounted on the location for HDD/SSD 1 (see pos.
  • Page 101: Installing Ssd 0

    Hard disk drives / Solid state drives 6.3.4 Installing SSD 0 A HDD cannot be installed in SSD 0. Ê Remove the mezzanine carrier as described in section "Removing mezzanine cards" on page 140. Ê Choose the desired mounting frame (PCH or SAS) for SSD 0. Figure 17: Securing the drive Ê...
  • Page 102 Hard disk drives / Solid state drives The following figure shows the connector for SSD 0 on the system board (see arrow). SSD #0 Figure 18: Connector for the SSD 0 module Figure 19: Mounting the SSD 0 module into its location Ê...
  • Page 103: Installing Hdd/Ssd 1

    Hard disk drives / Solid state drives 6.3.5 Installing HDD/SSD 1 Mounting HDD/SSD 1 into the corresponding mounting frame Ê Choose the desired mounting frame (PCH or SAS) for HDD/SSD 1. Figure 20: Securing the drive in the mounting frame Ê...
  • Page 104 Hard disk drives / Solid state drives Installing HDD/SSD 1 onto the "dummy heat sink" (SSD holder) The following figure shows the connector for HDD/SSD 1 (see arrow) on the mounting platform. Figure 21: Connector for HDD/SSD 1 on the "dummy heat sink" Upgrade and Maintenance Manual BX924 S4...
  • Page 105 Hard disk drives / Solid state drives Figure 22: Mounting the HDD/SSD 1 module into its location Ê Slide the mounting kit into the cut-out (1) of the mounting platform. Ê Plug the mounting kit into the connector (see arrow in figure 21) for HDD/SSD 1 on the mounting platform (2).
  • Page 106 Hard disk drives / Solid state drives Installing HDD/SSD 1 on top of the heat sink of CPU 2 The following figure shows the connector for HDD/SSD 1 on the mounting frame (see arrow). SSD #1 Figure 23: Connector for HDD/SSD 1 on top of the heat sink for CPU 2 Figure 24: Mounting the HDD/SSD 1 into its location Ê...
  • Page 107: Concluding Steps

    Hard disk drives / Solid state drives 6.3.6 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade" on page Ê Reinstall and secure the server blade in the system unit as described in section "Installing the server blade in the system unit"...
  • Page 108: Removing Hdd/Ssd

    Hard disk drives / Solid state drives Removing HDD/SSD Upgrade and Repair Units (URU) Average task duration: 15 minutes 6.4.1 Required tools Preliminary and concluding steps: tool-less ● Removing a HDD/SSD module: ● – Phillips PH2 / (+) No. 2 screw driver 6.4.2 Preliminary steps Before removing a HDD/SSD module, perform the following steps:...
  • Page 109: Removing Ssd 0

    Hard disk drives / Solid state drives Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê Open the server blade as described in section "Opening the server blade" on page 6.4.3 Removing SSD 0...
  • Page 110 Hard disk drives / Solid state drives Removing SSD 0 from the mounting frame Figure 26: Removing the screws from the mounting frame Ê Remove the 4 screws from the mounting frame. Ê Slide the drive from the mounting frame (1) in the direction of the arrow. Upgrade and Maintenance Manual BX924 S4...
  • Page 111: Removing Hdd/Ssd 1

    Hard disk drives / Solid state drives 6.4.4 Removing HDD/SSD 1 Removing HDD/SSD 1 from the "dummy heat sink" Figure 27: Removing HDD/SSD 1 from the mounting platform Ê Loosen the knurled screw of the mounting kit (1). Ê Unplug the mounting kit from the connector by lifting it off from the mounting platform (2).
  • Page 112 Hard disk drives / Solid state drives Removing HDD/SSD 1 from top of the heat sink of CPU 2 Figure 28: Removing HDD/SSD 1 from the mounting platform Ê Loosen the knurled screw of the mounting kit (1). Ê Unplug the mounting kit from the connector by lifting it off from the mounting platform (2).
  • Page 113: Concluding Steps

    Hard disk drives / Solid state drives Removing HDD/SSD 1 from the mounting frame Figure 29: Removing the screws from the mounting frame Ê Remove the 4 screws from the mounting frame. Ê Slide the drive from the mounting frame (1) in the direction of the arrow. 6.4.5 Concluding steps Perform the following procedures to complete the task:...
  • Page 114: Replacing A Hdd/Ssd

    Hard disk drives / Solid state drives Replacing a HDD/SSD Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes CAUTION! All HDD/SSD (drives) must be uniquely identified so that they can be ●...
  • Page 115: Removing A Hdd/Ssd 1

    Hard disk drives / Solid state drives Ê Locate the defective HDD/SSD module as described in section "Locating the defective component" on page Only applicable for removing intact HDD/SSD: Ê Before removing a non-defective HDD/SSD, put the drive into "Offline" mode using your RAID configuration software.
  • Page 116: Replacing Sas / Pch Backplanes

    Hard disk drives / Solid state drives Replacing SAS / PCH backplanes Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 6.6.1 Required tools Preliminary and concluding steps: tool-less ● Replacing the SAS / PCH backplane: ●...
  • Page 117: Removing The Sas / Pch Backplane

    Hard disk drives / Solid state drives Ê If applicable, remove the mezzanine carrier as described in chapter "Mezzanine cards" on page 121. Ê Remove the respective disk mounting kit from the mounting platform as described in section "Removing HDD/SSD" on page 108.
  • Page 118: Installing The Sas / Pch Backplane

    Hard disk drives / Solid state drives 6.6.4 Installing the SAS / PCH backplane The type of the backplane and the type of the mounting frame to whom it belongs can be seen on the backplane as shown in the following figure: Figure 31: Types of backplanes 1 Type of backplane (PCH or SAS) 2 SSD 0 or HDD/SSD 1...
  • Page 119 Hard disk drives / Solid state drives Figure 32: Installing the SAS / PCH backplane Ê Install the new SAS / PCH backplane to the mounting frame. Ê Tighten the two screws (see arrows) to the new SAS / PCH backplane. Upgrade and Maintenance Manual BX924 S4...
  • Page 120: Concluding Steps

    Hard disk drives / Solid state drives 6.6.5 Concluding steps Perform the following procedures to complete the task: Ê Shift the drive into the connector on the mounting frame as described in section "Installing SSD 0" on page 101 "Installing HDD/SSD 1" on page 103.
  • Page 121: Mezzanine Cards

    Mezzanine cards Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server blade remain hot after ● shutdown. After shutting down the server blade, wait for hot components to cool down before installing or removing internal options.
  • Page 122: Basic Information

    Mezzanine cards Basic information One or two mezzanine cards can be installed in a BX924 S4 server blade. Additional Fibre Channel, SAS, Ethernet and/or Infiniband I/O channels can be set up using these cards. All mezzanine cards have the same form factor. Figure 33: Sample of a 8 Gbit/s fibre-channel card with 2 ports The mezzanine cards are fastened on a special carrier and then connected together with the carrier to the system board.
  • Page 123 Mezzanine cards The figure below shows the two kinds of unpopulated carriers for mezzanine cards. All installation/removal procedures are identical for both carriers. Figure 34: Carrier for mezzanine cards with two "x8" riser cards Figure 35: Carrier for mezzanine cards with one "x8" (1) and one "x16" (2) riser card Note the numbering of the mezzanine card slots.
  • Page 124: Installing Riser Cards

    Mezzanine cards 7.1.1 Installing riser cards Installing the riser card x8 Figure 36: Installing the riser card x8 Ê Connect the riser card to the carrier. Make sure that the green clips click into place. Upgrade and Maintenance Manual BX924 S4...
  • Page 125 Mezzanine cards Installing the riser card x16 Figure 37: Installing the riser card x16 Ê Connect the riser card to the carrier. Make sure that the green clips click into place. Upgrade and Maintenance Manual BX924 S4...
  • Page 126: Removing Riser Cards

    Mezzanine cards 7.1.2 Removing riser cards Removing the riser card x8 Figure 38: Removing the riser card x8 Ê Remove the riser card from the holder at the slot of mezzanine card 2. Upgrade and Maintenance Manual BX924 S4...
  • Page 127 Mezzanine cards Removing the riser card x16 Figure 39: Removing the riser card x16 Ê Remove the riser card from the holder. Upgrade and Maintenance Manual BX924 S4...
  • Page 128: Population Rules For Mezzanine Cards

    Mezzanine cards 7.1.3 Population rules for mezzanine cards Mezzanine Card 1 Mezzanine Card 2 Figure 40: Slot numbering for mezzanine cards The slots of the mezzanine cards in the server blade are connected to certain connection blade slots on the back of the system unit. You therefore need to observe how the connection blade slots are populated on the back of the system unit when installing mezzanine cards.
  • Page 129 Mezzanine cards The table below shows the connections of the connection blade slots to the slots of the mezzanine cards. System unit Server Mezzanine card blade Connection blade slots CB2: Onboard CB1: 1Gb Ethernet or 1Gb Ethernet or CNA- Fabric 1 - - - controller 10 Gb Ethernet...
  • Page 130 Mezzanine cards The following rules apply for fitting the mezzanine card slots of the server blades: If a 1 Gb Ethernet mezzanine card is installed in slot 1 of a server blade, at ● least one 1 Gb Ethernet connection blade must be installed in fabric 2 of the system unit.
  • Page 131 Table 5: Allowed combinations of different mezzanine cards For the latest information on supported expansion cards, refer to your server’s hardware configurator available online at the following address: for the EMEA market: http://ts.fujitsu.com/products/standard_servers/tower/primergy_bx924s4.html for the Japanese market: http://jp.fujitsu.com/platform/server/primergy/system/ Upgrade and Maintenance Manual...
  • Page 132 Mezzanine cards Population rules for mezzanine cards in the BX400 S1 system unit The connection blade slots of the BX400 S1 system unit are numbered as follows. CB 1 (Fabric 1) CB 2 (Fabric 2) CB 3 (Fabric 3) CB 4 (Fabric 3) Figure 42: Connection blade slots (BX400 S1 system unit) The table below shows the connections of the connection blade slots to the slots of the mezzanine cards.
  • Page 133 Mezzanine cards If an FC mezzanine card is installed in slot 1, at least one FC connection ● blade must be installed in CB slot 2 of the system unit. If a 1 Gb Ethernet mezzanine card is installed in slot 2 of a server blade, at ●...
  • Page 134: Installing Mezzanine Cards

    Mezzanine cards Installing mezzanine cards Upgrade and Repair Units (URU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 7.2.1 Required tools Preliminary and concluding steps: tool-less ● Installing mezzanine cards: tool-less ● 7.2.2 Preliminary steps Before installing an expansion card, perform the following steps: Ê...
  • Page 135: Installing A Mezzanine Card

    Mezzanine cards 7.2.3 Installing a mezzanine card The following section illustrates how to install a mezzanine card in slot 2. Removing the mezzanine card carrier Figure 43: Removing the mezzanine card carrier Ê Remove the mezzanine card carrier from the server blade housing by lifting it up, keeping it as horizontal as possible.
  • Page 136 Mezzanine cards Figure 44: Removing the riser card Ê Remove the riser card from the holder at the slot of mezzanine card 2. Figure 45: Inserting the mezzanine card Ê Place the mezzanine card on the two guide pins (1) at the slot of mezzanine card 2 and press the mezzanine card down so that it clicks into place between the two clips (2).
  • Page 137 Mezzanine cards Figure 46: Reconnecting the riser card Ê Connect the riser card to the mezzanine card. Make sure that the green clips click into place. Mezzanine card 1 is fastened to the carrier with the component side facing downward. Mezzanine card 1 is otherwise installed in the same way as mezzanine card 2.
  • Page 138 Mezzanine cards Installing the mezzanine card carrier Figure 47: Installing the mezzanine card carrier Ê Install the carrier with the mezzanine cards in the server blade housing. As you do this, the riser cards are inserted in the corresponding system board slots.
  • Page 139: Concluding Steps

    Mezzanine cards 7.2.4 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade" on page Ê Reinstall and secure the server blade in the system unit as described in section "Installing the server blade in the system unit"...
  • Page 140: Removing Mezzanine Cards

    Mezzanine cards Removing mezzanine cards Upgrade and Repair Units (URU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 7.3.1 Required tools Preliminary and concluding steps: tool-less ● Removing expansion cards: tool-less ● 7.3.2 Preliminary steps Before removing an expansion card, perform the following steps: Ê...
  • Page 141: Removing A Mezzanine Card

    Mezzanine cards 7.3.3 Removing a mezzanine card The following section illustrates how to remove a mezzanine card in slot 2. Removing the mezzanine card carrier Figure 48: Removing the mezzanine card carrier Ê Remove the carrier from the server blade housing by lifting it up, keeping it as horizontal as possible.
  • Page 142 Mezzanine cards Figure 50: Removing the mezzanine card Ê Press the two clips(1) and replace the mezzanine card(2). Figure 51: Reconnecting the riser card Ê Connect the riser card to the mezzanine card. Make sure that the green clips click into place. Upgrade and Maintenance Manual BX924 S4...
  • Page 143: Concluding Steps

    Mezzanine cards 7.3.4 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade" on page Ê Reinstall and secure the server blade in the system unit as described in section "Installing the server blade in the system unit"...
  • Page 144: Replacing Mezzanine Cards

    Mezzanine cards Replacing mezzanine cards Upgrade and Repair Units (URU) Average hardware task duration: 10 minutes Average software task duration: 5 minutes 7.4.1 Required tools Preliminary and concluding steps: tool-less ● Replacing expansion cards: tool-less ● 7.4.2 Preliminary steps Note on network settings recovery When replacing network controllers or onboard CNA, network configuration settings in the operating system will be lost and replaced by default values.
  • Page 145: Removing A Mezzanine Card

    Mezzanine cards Ê Shut down the defective server blade as described in section "Shutting down the server blade" on page Ê Locate the defective mezzanine card using the onboard Local Diagnostic LEDs as described in section "Onboard indicators and controls" on page 280.
  • Page 146 Mezzanine cards Ê After replacing a network controller in a server blade running Linux OS, update its MAC address in the related NIC definition file as described in section "Updating the NIC configuration file in a Linux environment" on page Ê...
  • Page 147: Main Memory

    Main memory Safety notes CAUTION! Do not install unsupported third party memory modules. For further ● information on supported memory modules, refer to section "Basic information" on page 148. Memory modules remain hot after shutdown. Wait for components to ● cool down before installing or removing memory modules to prevent burns.
  • Page 148: Basic Information

    Main memory Basic information – The system board is equipped with 24 memory connectors (12 connectors per CPU). – In mono processor configurations only 12 memory connectors are usable. – The system has to be equipped with at least one memory module per processor.
  • Page 149 Main memory – If memory modules with different capacities are used: – Populate modules with higher capacities first. – Within a channel, populate modules in descending order of capacity. – If memory modules with different speeds are used, the lowest clock rate applies for all DIMMs.
  • Page 150: Independent Channel Mode

    Main memory 8.1.1.2 Independent Channel mode Channel DIMM 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G Upgrade and Maintenance Manual BX924 S4...
  • Page 151 Main memory Using a Xeon E5-2637v2 or a Xeon E5-2643v2 CPU1 CPU2 channel DIMM slot 1A 2A 1B 2B 3B 1D 2D 3D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G # DIMMs Mono CPU populated Dual CPUs populated 2 10 3 11 2 10...
  • Page 152: Mirrored Channel And Performance Modes

    Main memory 8.1.1.3 Mirrored Channel and Performance modes Channel DIMM 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G Using a Xeon E5-2637v2 or a Xeon E5-2643v2 CPU1 CPU2 channel DIMM slot 1A 2A 1B 2B 3B 1D 2D 3D 1C 2C 1E 2E 1F 2F...
  • Page 153: Rank Sparing Mode

    Main memory 8.1.1.4 Rank Sparing mode Single-/Dual-Rank RDIMMs CPU 1 CPU 2 Channel 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM # DIMMs Mono CPU configuration # DIMMs Dual CPU configuration (if all modules are of the same capacity) Upgrade and Maintenance Manual BX924 S4...
  • Page 154 Main memory 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM DIMM Dual CPU configuration Dual CPU configuration (if modules are of different capacities) (if modules are of different capacities) Upgrade and Maintenance Manual BX924 S4...
  • Page 155 Main memory Using a Xeon E5-2637v2 or a Xeon E5-2643v2 CPU1 CPU2 channel DIMM slot 1A 2A 1B 2B 3B 1D 2D 3D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G # DIMMs Mono CPU populated Dual CPUs populated –...
  • Page 156 Main memory Octa-/Quad-Rank LR-DIMMs Channel 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM # DIMMs Dual CPU configuration (if all modules are of the same capacity) Upgrade and Maintenance Manual BX924 S4...
  • Page 157 Main memory 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM DIMM Dual CPU configuration Dual CPU configuration (if modules are of different capacities) (if modules are of different capacities) Upgrade and Maintenance Manual BX924 S4...
  • Page 158 Main memory Using a Xeon E5-2637v2 or a Xeon E5-2643v2 CPU1 CPU2 channel DIMM slot 1A 2A 1B 2B 3B 1D 2D 3D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G # DIMMs Mono CPU populated Dual CPUs populated Notes on Rank Sparing mode –...
  • Page 159 Main memory – Only one memory module capacity per CPU is allowed. If two different memory module capacities have been ordered for Rank Sparing mode, populate them on different CPUs, so that each CPUs only comprises modules of one capacity Example: 12 modules have been ordered, 8 x 4 GB and 4 x 8 GB.
  • Page 160: Installing Memory Modules

    Main memory Installing memory modules Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 8.2.1 Required tools Preliminary and concluding steps: tool-less ● Installing memory modules: tool-less ● 8.2.2 Preliminary steps Before installing a memory module, perform the following steps: Ê...
  • Page 161: Installing A Memory Module

    Main memory 8.2.3 Installing a memory module Ê Identify the correct memory slot according to the mounting order described in section "Memory sequence" on page 148. Ê If required, remove the mezzanine carrier for better handling of the DIMMs of CPU 1. Figure 53: Opening the securing clips Ê...
  • Page 162: Concluding Steps

    Main memory Figure 55: Securing the memory module Ê Press down on the memory module (1) until the securing clips snap into the cutouts at each end of the module (2). 8.2.4 Concluding steps Perform the following procedures to complete the task: Ê...
  • Page 163 Main memory Ê Enable boot watchdog functionality as described in section "Enabling boot watchdog functionality" on page Ê If applicable, configure the memory mode as described in section "Verifying the memory mode" on page Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality"...
  • Page 164: Removing Memory Modules

    Main memory Removing memory modules Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 8.3.1 Required tools Preliminary and concluding steps: tool-less ● Removing memory modules: tool-less ● 8.3.2 Preliminary steps Before removing a memory module, perform the following steps: Ê...
  • Page 165: Removing A Memory Module

    Main memory 8.3.3 Removing a memory module Ê Identify the desired memory slot according to the mounting order described in section "Memory sequence" on page 148. CAUTION! Ensure to maintain an operational configuration when removing memory modules. For additional information, please refer to section "Memory sequence"...
  • Page 166: Concluding Steps

    Main memory 8.3.4 Concluding steps Perform the following procedures to complete the task: Ê If applicable, reinstall the air cowls as described in section "Installing the air cowls" on page 170. Ê If applicable, reinstall the mezzanine carrier as described in section "Installing mezzanine cards"...
  • Page 167: Replacing Memory Modules

    Main memory Replacing memory modules Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 8.4.1 Required tools Preliminary and concluding steps: tool-less ● Replacing memory modules: tool-less ● 8.4.2 Preliminary steps Before replacing a memory module, perform the following steps: Ê...
  • Page 168: Removing A Memory Module

    Main memory Ê Locate the defective memory module using the onboard Local Diagnostic LEDs as described in section "Onboard indicators and controls" on page 280. 8.4.3 Removing a memory module Ê Remove the defective memory module as described in section "Removing a memory module"...
  • Page 169: Concluding Steps

    Main memory 8.4.5 Concluding steps Perform the following procedures to complete the task: Ê If applicable, install the air cowls as described in section "Installing the air cowls" on page 170. Ê If applicable, reinstall the mezzanine carrier as described in section "Installing mezzanine cards"...
  • Page 170: Handling Of Memory Air Cowls

    Main memory Handling of memory air cowls The memory modules of CPU 1 have to be covered by air cowls for cooling reasons. 8.5.1 Installing the air cowls Figure 57: Installing the air cowls Ê Place the air cowls over the DIMMs of CPU 1 as shown in the figure. For cooling reasons the air cowls must be installed when operating! Upgrade and Maintenance Manual BX924 S4...
  • Page 171: Removing The Air Cowls

    Main memory 8.5.2 Removing the air cowls Figure 58: Lifting up the air cowls Ê Lift up the air cowls from the DIMMs of CPU 1. Upgrade and Maintenance Manual BX924 S4...
  • Page 172 Main memory Upgrade and Maintenance Manual BX924 S4...
  • Page 173: Processors

    Processors Safety notes CAUTION! Do not install unsupported processors. For further information on ● supported processors, refer to section "Basic information" on page 174. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
  • Page 174: Basic Information

    Processors Basic information The system board D3143 offers two sockets for Intel Xeon processors. Supported processors – CPU: Intel Xeon processor E5-2600v2 family – Socket type: LGA 2011 package – Thermal Design Power (TDP) class: up to 130 W Installing processors Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes...
  • Page 175: Preliminary Steps

    Processors 9.2.2 Preliminary steps Before installing a processor, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê Disable boot watchdog functionality as described in section "Disabling boot watchdog functionality" on page Ê...
  • Page 176: Installing A Processor

    Processors 9.2.3 Installing a processor This description applies to the following procedures: – Installing the second CPU in a single-processor configuration – Transferring a CPU after replacing the system board (see section "Removing processors" on page 186 "Installing processors" on page 174).
  • Page 177 Processors Figure 60: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1). Ê Fully fold back the second socket release lever (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 178 Processors Figure 61: Opening the load plate (A) Ê Push down on the first socket release lever (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 179 Processors Figure 62: Opening the load plate (B) Ê Fully open the load plate. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket! Ê Make sure that the load plate is in the fully open position. Upgrade and Maintenance Manual BX924 S4...
  • Page 180 Processors Figure 63: Installing the processor Ê Hold the processor with your thumb and index finger. Ê Make sure that the four notches on the processor align with the posts on the socket (see close-up). Ê Lower the processor straight down without tilting or sliding it in the socket. CAUTION! –...
  • Page 181 Processors Figure 64: Closing the load plate Ê Carefully lower the load plate over the processor. Upgrade and Maintenance Manual BX924 S4...
  • Page 182 Processors Figure 65: Removing the protective socket cover Ê When closing the load plate, the protective socket cover will automatically detach. Ê Remove the socket cover and save it for future use. CAUTION! Always replace the socket cover if you remove the processor from the socket! Upgrade and Maintenance Manual BX924 S4...
  • Page 183 Processors Figure 66: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 184 Processors Figure 67: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). Ê If applicable, install the second processor accordingly. Upgrade and Maintenance Manual BX924 S4...
  • Page 185: Concluding Steps

    Processors 9.2.4 Concluding steps Perform the following procedures to complete the task: Ê Install the processor heat sink onto the processor as described in section "Installing processor heat sinks" on page 211. Ê Close the server blade as described in section "Closing the server blade"...
  • Page 186: Removing Processors

    Processors Removing processors Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
  • Page 187: Removing A Processor

    Processors Ê Shut down the server blade as described in section "Shutting down the server blade" on page Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê...
  • Page 188 Processors Figure 68: Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1). Ê The socket release lever will slightly lift up (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 189 Processors Figure 69: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1). Ê Fully fold back the second socket release lever (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 190 Processors Figure 70: Opening the load plate (A) Ê Push down on the socket release lever marked Open 1st (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 191 Processors Figure 71: Opening the load plate (B) Ê Fully open the load plate. Upgrade and Maintenance Manual BX924 S4...
  • Page 192 Processors Figure 72: Removing the processor Ê Carefully remove the defective processor from its socket in a vertical motion. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Ê Thoroughly clean residual thermal paste from the processor surface using a lint-free cloth.
  • Page 193 Processors Ê Store the processor in a save place for later reuse. CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
  • Page 194 Processors Figure 74: Attaching the protective socket cover (A) Ê Carefully lower the protective socket cover onto the CPU socket in a vertical motion until it snaps in place. CAUTION! Always replace the socket cover if you remove the processor from the socket! Upgrade and Maintenance Manual BX924 S4...
  • Page 195 Processors Figure 75: Attaching the protective socket cover (B) Ê Ensure that the protective socket cover is properly installed on the socket as shown above. Upgrade and Maintenance Manual BX924 S4...
  • Page 196 Processors Figure 76: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 197 Processors Figure 77: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 198: Concluding Steps

    Processors 9.3.4 Concluding steps Perform the following procedures to complete the task: Ê Install the processor heat sink onto the processor as described in section "Installing processor heat sinks" on page 211. Ê If memory modules have been removed, install the memory into their original location as described in section "Installing a memory module"...
  • Page 199: Upgrading Or Replacing Processors

    Processors Upgrading or replacing processors Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
  • Page 200: Upgrading Or Replacing A Processor

    Processors Ê Shut down the server blade as described in section "Shutting down the server blade" on page Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê...
  • Page 201 Processors Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1). Ê The socket release lever will slightly lift up (2). Figure 79: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1).
  • Page 202 Processors Figure 80: Opening the load plate (A) Ê Push down on the socket release lever marked Open 1st (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 203 Processors Figure 81: Opening the load plate (B) Ê Fully open the load plate. Upgrade and Maintenance Manual BX924 S4...
  • Page 204 Processors Figure 82: Removing the processor Ê Carefully remove the processor from its socket in a vertical motion. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Ê Thoroughly clean residual thermal paste from the processor surface using a lint-free cloth.
  • Page 205: Installing The Processor

    Processors CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface. Never push a processor over a surface.
  • Page 206 Processors Ê Lower the processor straight down without tilting or sliding it in the socket. CAUTION! – Ensure that the processor is level in the socket. – Be careful not to touch or bend the pins on the processor socket. –...
  • Page 207 Processors Figure 85: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 208 Processors Figure 86: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). Upgrade and Maintenance Manual BX924 S4...
  • Page 209: Concluding Steps

    Processors 9.4.4 Concluding steps Perform the following procedures to complete the task: Ê Install the processor heat sink onto the processor as described in section "Installing processor heat sinks" on page 211. Ê If memory modules have been removed, install the memory into their original location as described in section "Installing a memory module"...
  • Page 210: Handling Processor Heat Sinks

    Processors Handling processor heat sinks Field Replaceable Units (FRU) Average task duration: 15 minutes 9.5.1 Required tools Preliminary and concluding steps: tool-less ● Installing or removing the processor heat sink: ● – Phillips PH2 / (+) No. 2 screw driver 9.5.2 Preliminary steps Before installing, removing or replacing the processor heat sink, perform the...
  • Page 211: Installing Processor Heat Sinks

    Processors 9.5.3 Installing processor heat sinks The following figures show the heat sink types used in the BX924 S4 server blade: Figure 87: Heat sink for CPU 1 Figure 88: Heat sink for CPU 2 with holder for SSD #1/HDD #1 Upgrade and Maintenance Manual BX924 S4...
  • Page 212 Processors Figure 89: Special heat sink for CPU 1 (only for CPUs with a power consumption of Xeon E5- 2637v2 or a Xeon E5-2643v2) Upgrade and Maintenance Manual BX924 S4...
  • Page 213: Preparing The Heat Sink And Processor

    Processors 9.5.3.1 Preparing the heat sink and processor When installing a new heat sink Figure 90: Heat sink with protective cover Ê Remove the protective cover from the heat sink (see arrow). CAUTION! Ensure not to touch the heat-conductive paste on the bottom of the heat sink.
  • Page 214: Installing The Heat Sink For Cpu 1

    Processors 9.5.3.2 Installing the heat sink for CPU 1 Ê Align the heat sink with the four threaded holes of the processor socket. Figure 91: Installing the heat sink for CPU 1 Ê Carefully seat the heat sink on the four threaded holes as shown (see arrows).
  • Page 215 Processors Ê Keep pressing on the heat sink to prevent it from tilting until two screws (1) and (2) are fixed. Figure 92: Fastening the heat sink for CPU 1 Ê Fasten the four captive screws (combihexagon) on the heat sink in the following pattern: (1)->(2)->(3)->(4).
  • Page 216 Processors Figure 93: Special heat sink for CPU 1 When using the special heat sink two memory slots (3B and 3D) are not available (see arrows). Upgrade and Maintenance Manual BX924 S4...
  • Page 217: Installing The Heat Sink For Cpu 2

    Processors 9.5.3.3 Installing the heat sink for CPU 2 Figure 94: Installing the heat sink of CPU 2 Ê Align the edge of the heat sink with the memory slot levers (see red line). Ê Carefully seat the captive screws of the heat sink onto the four threaded holes (see arrows).
  • Page 218 Processors Figure 95: Fastening the heat sink for CPU 2 Ê Keep pressing on the heatsink to avoid tilting until the screws (1) and (2) are fixed. Ê Fasten the four captive screws (combihexagon) on the heat sink in the following pattern: (1)->(2)->(3)->(4).
  • Page 219: Removing Processor Heat Sinks

    Processors 9.5.4 Removing processor heat sinks The following procedure is identical for the heat sinks of both CPUs. Figure 96: Removing the processor heat sink (A) Ê Loosen the four captive screws (combihexagon) on the heat sink in the following pattern: (4)->(3)->(2)->(1). Ê...
  • Page 220: Removing The "Dummy Heat Sink" Of Cpu 2

    Processors 9.5.5 Removing the "dummy heat sink" of CPU 2 In case that no CPU 2 is installed, a "dummy heat sink" will be installed for cooling reasons. Figure 97: Removing the "dummy heat sink" of CPU 2 Ê Loosen the four captive screws (combihexagon) of the "dummy heat sink" in the following pattern: (4)->(3)->(2)->(1) (see figure).
  • Page 221: Replacing Processor Heat Sinks

    Processors 9.5.6 Replacing processor heat sinks 9.5.6.1 Removing the processor heat sink Ê Remove the processor heat sink as described in section "Removing processor heat sinks" on page 219. 9.5.6.2 Applying thermal paste Ê Apply thermal paste to the processor surface as described in section "Applying thermal paste"...
  • Page 222: Applying Thermal Paste

    Processors Applying thermal paste Field Replaceable Units (FRU) Average task duration: 5 minutes – For the Japanese market, the service engineer must follow the instruction provided separately. – If the processor upgrade or replacement kit contains a new CPU heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface.
  • Page 223 Processors In order to determine the correct amount of thermal paste (equal to 1.0 gram), divide the grey area of the syringe up into two equal segments. Add graduation marks to the syringe using a permanent marker to help you apply the thermal paste. Figure 99: Applying thermal paste Ê...
  • Page 224 Processors Upgrade and Maintenance Manual BX924 S4...
  • Page 225: System Board Components

    System board components Safety notes CAUTION! Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options. Circuit boards and soldered parts of internal options are exposed and ●...
  • Page 226: Required Tools

    For further safety information, please refer to section "Environmental ● protection" in the PRIMERGY BX924 S4 Operating Manual. Ensure to insert the CMOS battery with the positive pole facing ● 10.1.1 Required tools Preliminary and concluding steps: ●...
  • Page 227: Removing The Battery

    System board components 10.1.3 Removing the battery The CMOS battery is located on the system board between the CPUs (see following figure). Figure 100: Location of the CMOS battery on the system board D3143 Upgrade and Maintenance Manual BX924 S4...
  • Page 228 System board components Figure 101: Replacing the CMOS battery Ê Press out on the locking spring to eject the deleted CMOS battery (see arrow). Ê Carefully pry the deleted CMOS battery out of its socket. Ê Remove the CMOS battery. Do not throw the CMOS battery into the trash can.
  • Page 229: Installing The Cmos Battery

    System board components 10.1.4 Installing the CMOS battery Figure 102: Installing the CMOS battery Ê At a slight angle, fit the new CMOS battery into its socket as shown in the figure above. CAUTION! Ensure to insert the CMOS battery with the positive pole (label side) facing up as shown.
  • Page 230: Concluding Steps

    System board components 10.1.5 Concluding steps Perform the following procedures to complete the task: Ê Dispose of the CMOS battery in accordance with local regulations concerning special waste. Ê Close the server blade as described in section "Closing the server blade" on page Ê...
  • Page 231: Usb Flash Module (Ufm)

    System board components 10.2 USB Flash Module (UFM) 10.2.1 Installing the UFM Field Replaceable Units (FRU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 10.2.1.1 Required tools Preliminary and concluding steps: tool-less ● Installing the UFM: Phillips PH1 / (+) No. 1 cross-head screwdriver ●...
  • Page 232: Installing The Ufm

    System board components 10.2.1.3 Installing the UFM Figure 103: UFM kit Pre-assembled UFM flash module kit (S26361-F3514-V3): 2 GB UFM SLC A3C40104433 UFM spacer A3C40109081 This black spacer will not be used. A white spacer is already mounted instead. UFM nylon screw A3C40109082 Upgrade and Maintenance Manual BX924 S4...
  • Page 233 System board components Figure 104: UFM mounting location UFM mounting location on the system board: UFM connector UFM spacer Upgrade and Maintenance Manual BX924 S4...
  • Page 234: Concluding Steps

    System board components Figure 105: Installing the UFM Ê Connect the UFM to the system board. Ê Secure the UFM with the nylon screw (see arrow). 10.2.1.4 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade"...
  • Page 235: Software Configuration

    System board components Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality" on page 10.2.1.5 Software configuration The UFM delivery set includes the "Recovery Tool CD" to setup the ESXi configuration.
  • Page 236: Preliminary Steps

    System board components 10.2.2.2 Preliminary steps Before removing the UFM, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê Disable boot watchdog functionality as described in section "Disabling boot watchdog functionality" on page Ê...
  • Page 237: Removing The Ufm

    System board components 10.2.2.3 Removing the UFM Ê Remove the nylon screw from the defective UFM. Figure 106: Removing the UFM Ê Grasp the UFM on its corners (see arrows), then pull it out gradually and carefully. The UFM spacer remains on the system board. 10.2.2.4 Concluding steps Perform the following procedures to complete the task: Ê...
  • Page 238: Replacing The Ufm

    System board components Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality" on page 10.2.3 Replacing the UFM Field Replaceable Units (FRU) Average hardware task duration: 10 minutes Average software task duration: 5 minutes 10.2.3.1 Required tools Preliminary and concluding steps:...
  • Page 239: Removing The Ufm

    System board components Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê Open the server blade as described in section "Opening the server blade" on page 10.2.3.3 Removing the UFM Figure 107: Removing the UFM Ê...
  • Page 240: Re-Installing The Ufm

    System board components 10.2.3.4 Re-installing the UFM Figure 108: Preparing the new UFM Ê Remove the nylon screw (1) and the black spacer (2) from the new UFM. Ê Fit the new UFM on the UFM connector and the remaining UFM spacer. Ê...
  • Page 241 System board components Destroying the defective UFM CAUTION! The UFM contains customer information (e.g. IP address, license numbers). After replacing the UFM, hand the defective UFM over to the customer. If the customer requests disposal of the defective UFM, proceed as follows: Figure 109: Destroying the defective UFM Ê...
  • Page 242: Concluding Steps

    System board components 10.2.3.5 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade" on page Ê Reinstall and secure the server blade in the system unit as described in section "Installing the server blade in the system unit"...
  • Page 243: Trusted Platform Module (Tpm)

    System board components 10.3 Trusted Platform Module (TPM) This section provides information on how to install, remove or replace the Trusted Platform Module (TPM). 10.3.1 Installing the TPM Field Replaceable Units (FRU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 10.3.1.1 Required tools Preliminary and concluding steps: ●...
  • Page 244: Installing The Tpm

    System board components Ê Shut down the server blade as described in section "Shutting down the server blade" on page Ê Remove the server blade from the rack as described in section "Removing the server blade from the system unit" on page Ê...
  • Page 245 System board components Figure 111: TPM mounting location TPM mounting location on the system board: TPM connector Cut-out for TPM spacer Upgrade and Maintenance Manual BX924 S4...
  • Page 246 System board components Figure 112: Installing the TPM spacer Ê Snap the TPM spacer into the cut-out in the system board (see circle). Figure 113: TPM bit insert Ê Attach the TPM bit insert or TPM module fixing tool (Japanese market) to a bit screw driver.
  • Page 247: Concluding Steps

    System board components Figure 114: Mounting the TPM Ê Connect the new TPM to the system board. Ê Secure the TPM with the TPM screw (see arrow) using the TPM bit insert (see figure 113 on page 246). Do not fasten the screw too firmly. Stop as soon as the head of the screw lightly touches the TPM.
  • Page 248 System board components Ê Switch on or restart your server blade. Ê As soon as the startup screen appears, press the [F2] function key to enter the BIOS. Ê Select the Advanced menu. Ê Select the Trusted Computing submenu. Ê Set the TPM Support and TPM State settings to Enabled. Ê...
  • Page 249: Removing The Tpm

    System board components 10.3.2 Removing the TPM Field Replaceable Units (FRU) Average task duration: 30 minutes Note on TPM The server blade can be equipped with an optional TPM (Trusted Platform Module). This module enables third party programs to store key information (e.
  • Page 250 System board components Removing the TPM: ● 2 x 0.4 mm) – thin slotted screw driver ( For the Japanese market: – Dedicated TPM screw driver (CWZ8291A) Upgrade and Maintenance Manual BX924 S4...
  • Page 251: Preliminary Steps

    For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. Ê Disable TPM in the system board BIOS. Proceed as follows: Ê...
  • Page 252: Removing The Tpm

    System board components Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual available online. Ê If applicable, open the rack door as described in section "Opening the rack door"...
  • Page 253: Concluding Steps

    System board components CAUTION! Ensure to turn the screw clockwise in order to remove it! Slowly and carefully increase the pressure on the screw until it begins to turn. The effort when loosing the screw should be as low as possible.
  • Page 254: Replacing The Tpm

    System board components 10.3.3 Replacing the TPM Field Replaceable Units (FRU) Average task duration: 40 minutes CAUTION! Advise your contact persons that they must provide you with TPM backup copies. For security reasons, the TPM must be restored/re- saved by the customer. After installing a new system board, the TPM must be enabled.
  • Page 255: Preliminary Steps

    System board components 10.3.3.2 Preliminary steps Before replacing the TPM, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê If applicable, open the rack door as described in section "Opening the rack door"...
  • Page 256: Removing The Tpm

    System board components 10.3.3.3 Removing the TPM Ê Remove the TPM as described in section "Removing the TPM" on page 249. 10.3.3.4 Re-installing the TPM Figure 116: TPM spacer The TPM spacer is already present on the system board. Ê Re-install the TPM as described in section "Installing the TPM"...
  • Page 257 System board components Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality" on page Upgrade and Maintenance Manual BX924 S4...
  • Page 258: Onboard Sas Enabling Key (Scu Key)

    System board components 10.4 Onboard SAS Enabling Key (SCU key) The Onboard SAS Enabling Key enables the SAS functionality of the Onboard controller. Upgrade and Repair Units (URU) Average task duration: 5 minutes 10.4.1 Required tools Preliminary and concluding steps: tool-less ●...
  • Page 259: Removing The Defective Onboard Sas Enabling Key

    System board components 10.4.3 Removing the defective Onboard SAS Enabling Figure 117: Removing the Onboard SAS Enabling Key Ê Pull the Onboard SAS Enabling Key from the connector on the system board using the green touch point. Upgrade and Maintenance Manual BX924 S4...
  • Page 260: Installing The New Onboard Sas Enabling Key

    System board components Onboard SAS Enabling Key 10.4.4 Installing the new Figure 118: Installing the Onboard SAS Enabling Key Ê Connect the Onboard SAS Enabling Key to the connector on the system board. Upgrade and Maintenance Manual BX924 S4...
  • Page 261 System board components Figure 119: Routing the holding rope Ê Route the holding rope (see oval) of the onboard SAS enabling key into the gap between its own socket and the connector of the mezzanine bracket on the system board as shown in the figure. Upgrade and Maintenance Manual BX924 S4...
  • Page 262: Concluding Steps

    System board components 10.4.5 Concluding steps Perform the following procedures: "Closing the server blade" on page 56 Ê "Installing the server blade in the system unit" on page 57 Ê "Switching on the server blade" on page 60 Ê "Closing the rack door" on page 62 Ê...
  • Page 263: Replacing The System Board

    System board components 10.5 Replacing the system board Field Replaceable Units (FRU) Average hardware task duration: 50 minutes Average software task duration: 10 minutes 10.5.1 Required tools Note on TPM The system board can be equipped with an optional TPM (Trusted Platform Module).
  • Page 264 System board components Note on system information backup / restore The server blade contains the Chassis ID EPROM that contains system information like server name and model, housing type, serial number and manufacturing data. Preliminary and concluding steps: tool-less ● Replacing the system board: ●...
  • Page 265: Preliminary Steps

    System board components 10.5.2 Preliminary steps Before replacing the system board, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê Disable boot watchdog functionality as described in section "Disabling boot watchdog functionality" on page Ê...
  • Page 266: Removing The System Board

    System board components 10.5.3 Removing the system board Ê Remove the following components from the system board as shown in the related sections: – Heat sink: see section "Removing processor heat sinks" on page 219 Leave the processor on the defective board for now. –...
  • Page 267 System board components Figure 121: Installing the system board (A) Ê Carefully shift the system board to the rear (see arrow) in order to detach it from the centering bolts (see circles). Ê Hold the system board by the memory module ejectors and at a slight angle lift it out of the chassis.
  • Page 268: Installing The System Board

    System board components 10.5.4 Installing the system board 10.5.4.1 Mounting the system board Ê Hold the new system board by the memory module ejectors. Ê At a slight angle, lower the system board into the chassis. Figure 122: Detaching the system board (B) Ê...
  • Page 269: Concluding Steps

    System board components Figure 123: Installing the system board (B) Ê Secure the system board with the screw (M3 x 6 mm, C26192-Y10-C68) (see circle). Screw torque: 0.6 Nm (not applicable for the Japanese market) Ê Verify the settings on the new system board (jumpers and/or switch). For a detailed description, please refer to section "Onboard settings"...
  • Page 270 Ê If applicable, activate TPM functionality in the system BIOS under Security > TPM (Security Chip) Setting > Security Chip. For more information, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S4" reference manual. Ê Verify and update time settings as described in section "Verifying the system...
  • Page 271: Server Blade

    Server blade 11.1 Replacing the server blade Field Replaceable Units (FRU) Average hardware task duration: 50 minutes Average software task duration: 10 minutes 11.1.1 Preliminary steps Note on network settings recovery When replacing network controllers or onboard CNA, network configuration settings in the operating system will be lost and replaced by default values.
  • Page 272: Replacing Steps

    Server blade 11.1.2 Replacing steps Ê Open both server blades, see section "Opening the server blade" on page Ê Remove the heat sinks from and the processors from the defective server blade and install it into the new server blade, see section "Handling processor heat sinks"...
  • Page 273: Concluding Steps

    Server blade 11.1.3 Concluding steps Note on network settings recovery When replacing network controllers or onboard CNA, network configuration settings in the operating system will be lost and replaced by default values. This applies to all static IP address and LAN teaming configurations.
  • Page 274 Server blade Upgrade and Maintenance Manual BX924 S4...
  • Page 275: Appendix

    Appendix 12.1 Mechanical overview 12.1.1 Server blade front Figure 124: PRIMERGY BX924 S4 server blade front Pos. Component ID card Y-cable connector Front panel (buttons and indicators) USB connector Upgrade and Maintenance Manual BX924 S4...
  • Page 276: Server Blade Interior

    Appendix 12.1.2 Server blade interior Figure 125: PRIMERGY BX924 S4 interior (example: no CPU 2 installed) Pos. Component Mounting socket for SSD 0 Mezzanine card 1 slot Memory modules for CPU 1 CPU 1 processor / heat sink CMOS battery...
  • Page 277: Configuration Tables

    Appendix 12.2 Configuration tables 12.2.1 Memory configuration table Please refer to chapter "Main memory" on page 147. 12.2.2 Mezzanine card configuration table Please refer to chapter "Population rules for mezzanine cards" on page 128. Upgrade and Maintenance Manual BX924 S4...
  • Page 278: Connectors And Indicators

    Appendix 12.3 Connectors and indicators 12.3.1 Connectors and indicators on the system board 12.3.1.1 Onboard connectors DIMM 1C DIMM 1E DIMM 2C DIMM 2E DIMM 3C DIMM 3E DIMM 1D DIMM 1F DIMM 2D DIMM 2F DIMM 3D DIMM 3F CPU 2 CPU 1 Batt.
  • Page 279: Onboard Settings

    Appendix 12.3.1.2 Onboard settings DIMM 1C DIMM 1E DIMM 2C DIMM 2E DIMM 3C DIMM 3E DIMM 1D DIMM 1F DIMM 2D DIMM 2F DIMM 3D DIMM 3F CPU 1 CPU 2 Batt. DIMM 3B DIMM 3H DIMM 2B DIMM 2H DIMM 1B DIMM 1H DIMM 3A...
  • Page 280: Onboard Indicators And Controls

    Appendix 12.3.1.3 Onboard indicators and controls DIMM 1C DIMM 1E DIMM 2C DIMM 2E DIMM 3C DIMM 3E DIMM 1D DIMM 1F DIMM 2D DIMM 2F DIMM 3D DIMM 3F CPU 1 CPU 2 Batt. DIMM 3B DIMM 3H DIMM 2B DIMM 2H DIMM 1B DIMM 1H...
  • Page 281 Appendix Indicator Status Description Mezzanine card 1 operational Mezzanine card 1 green on Mezzanine card 1 failure Memory modules operational Memory modules green on Memory modules failure Fabric 3/4 no network connection green Fabric 3/4 Fabric 3/4 network connection flashing green on Fabric 3/4 an active network connection Fabric 2 no network connection...
  • Page 282 Appendix Indicator Status Description CPU 1 operational CPU 1 green on CPU 1 failure CPU 2 operational CPU 2 green on CPU 2 failure Upgrade and Maintenance Manual BX924 S4...
  • Page 283: Connectors And Indicators On The Front Panel

    Appendix 12.3.2 Connectors and indicators on the front panel 12.3.2.1 Front panel connectors Figure 129: Front panel connectors Pos. Component Y-cable port USB connector Upgrade and Maintenance Manual BX924 S4...
  • Page 284: Front Panel Indicators

    Appendix 12.3.2.2 Front panel indicators Figure 130: I/O panel indicators Indicator Status Description Fabric 3/4 no network connection green Fabric 3/4 Fabric 3/4 an active network connection flashing green on Fabric 3/4 network connection Fabric 2 no network connection green Fabric 2 Fabric 2 an active network connection flashing...
  • Page 285 Appendix Indicator Status Description Fabric 1 no network connection green Fabric 1 Fabric 1 an active network connection flashing green on Fabric 1 network connection System is ok A prefailure event was detected for a CSS component that you can fix yellow on CSS indicator yourself (for reasons of precaution) with...
  • Page 286: Minimum Startup Configuration

    Appendix 12.4 Minimum startup configuration Field Replaceable Units (FRU) If the server blade does not start up or other problems occur, it may be necessary to take the system down to its most basic configuration in order to isolate the defective component. The minimum startup configuration consists of the following components: Component Notes and reference...

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