Fujitsu PRIMERGY BX924 S3 Upgrade And Maintenance Manual
Fujitsu PRIMERGY BX924 S3 Upgrade And Maintenance Manual

Fujitsu PRIMERGY BX924 S3 Upgrade And Maintenance Manual

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Upgrade and Maintenance Manual - English
PRIMERGY BX924 S3

Server Blade

Upgrade and Maintenance Manual
March 2012

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Summary of Contents for Fujitsu PRIMERGY BX924 S3

  • Page 1: Server Blade

    Upgrade and Maintenance Manual - English PRIMERGY BX924 S3 Server Blade Upgrade and Maintenance Manual March 2012...
  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – CSS (Customer Self Service) Upgrade and Maintenance Manual BX924 S3...
  • Page 6 Upgrade and Maintenance Manual BX924 S3...
  • Page 7: Table Of Contents

    Contents Introduction ......17 Where to find which information? ....18 Notational conventions .
  • Page 8 Contents Shutting down the server blade ....54 Replacing the server blade ....56 4.4.1 Preliminary steps .
  • Page 9 Contents Completing the maintenance task ....80 5.2.1 Updating or recovering the system board BIOS and iRMC . . . 80 5.2.1.1 Updating or recovering the system board BIOS ..80 5.2.1.2 Updating or recovering the iRMC .
  • Page 10 Contents 6.3.4 Installing SSD 0 ......109 6.3.5 Installing SSD 1 ......111 6.3.6 Concluding steps .
  • Page 11 Contents Replacing mezzanine cards ....152 7.4.1 Required tools ......152 7.4.2 Preliminary steps .
  • Page 12 Contents Installing processors ..... 182 9.2.1 Required tools ......182 9.2.2 Preliminary steps .
  • Page 13 Contents 10.1.4 Installing the CMOS battery ....237 10.1.5 Concluding steps ......238 10.2 USB Flash Module (UFM) .
  • Page 14 Contents 10.4.3 Removing the defective SCU key ....267 10.4.4 Installing the new SCU key ....268 10.4.5 Concluding steps .
  • Page 15: Version History

    Version history Issue number Reason for update 1.0 / March 2012 Initial release Upgrade and Maintenance Manual BX924 S3...
  • Page 16 Upgrade and Maintenance Manual BX924 S3...
  • Page 17: Introduction

    If the firmware version of the management blade is changed, the menu in the Web interface and the command line interface might be changed. This manual is included on your ServerView Suite DVD 2 or available from the Fujitsu Technology Solutions manuals server at http://manuals.ts.fujitsu.com. Upgrade and Maintenance Manual BX924 S3...
  • Page 18: Where To Find Which Information

    Internet. The overview page showing the online documentation available on the Internet can be found using the URL (for EMEA market): http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option. For the Japanese market: Please refer to the following URL for the latest product manuals: http://jp.fujitsu.com/platform/server/primergy/manual/...
  • Page 19: Notational Conventions

    Introduction Notational conventions The following notational conventions are used in this manual: indicates commands or menu items Text in italics indicates system output fixed font indicates text to be entered by the user semi-bold fixed font "Quotation marks" indicate names of chapters and terms that are being emphasized describes activities that must be performed in the order Ê...
  • Page 20 Introduction Upgrade and Maintenance Manual BX924 S3...
  • Page 21: Before You Start

    "Tools you need at hand" on page Installing optional components The "PRIMERGY BX924 S3 Server Blade Operating manual" gives an introduction to server features and provides an overview of available hardware options. Use the Fujitsu ServerView Suite management software to prepare hardware expansions.
  • Page 22 Before you start Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information.
  • Page 23: Classification Of Procedures

    At the beginning of each procedure, the involved unit type is indicated by one of the symbols introduced in this section. Please ask your local Fujitsu service center for more detailed information. Upgrade and Maintenance Manual BX924 S3...
  • Page 24: Upgrade And Repair Units (Uru)

    Before you start 2.1.1 Upgrade and Repair Units (URU) Upgrade and Repair Units (URU) Upgrade and Repair Units are non hot-plug components that can be ordered separately to be installed as options (Upgrade Units) or are available to the customer through customer self service (Repair Units). Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.
  • Page 25: Field Replaceable Units (Fru)

    Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Components that are handled as Field Replaceable Units –...
  • Page 26: Average Task Duration

    Before you start Average task duration Average task duration: 10 minutes The average task duration including preliminary and concluding steps is indicated at the beginning of each procedure next to the procedure class. Refer to table 1 on page 26 for an overview of steps taken into account for calculating the average task duration: Step...
  • Page 27: Tools You Need At Hand

    Before you start Tools you need at hand When preparing the maintenance task, ensure that all required tools are available according to the overview below. You will find a list of required tools at the beginning of each procedure. Screw driver / Screw Usage Type...
  • Page 28: Documents You Need At Hand

    – Ensure to store all printed manuals enclosed with your server in a save place for future reference. – Unless stated otherwise, all manuals are available online at http://manuals.ts.fujitsu.com under Industry standard servers or from the ServerView Suite DVD 2 supplied with your PRIMERGY server.
  • Page 29 ServerView Suite DVD 2, online, or as a " 安全上のご注意 " for the printed copy Japanese market "PRIMERGY BX924 S3 Server available from the ServerView Suite DVD 2 Blade" Operating Manual or online "D3143 BIOS Setup Utility for Information on configurable BIOS options PRIMERGY BX924 S3"...
  • Page 30 – "iRMC S2 / S3" user guide available from the ServerView Suite DVD 2 or online – RAID documentation, available online at Additional documentation http://manuals.ts.fujitsu.com under Industry standard servers - Expansion Cards - Storage Adapters – Rack documentation – Operating system documentation,...
  • Page 31: Important Information

    Important information CAUTION! Before installing and starting up a device, please observe the safety instructions listed in the following section. This will help you to avoid making serious errors that could impair your health, damage the device and endanger the data base. Keep this manual and the other documentation (such as the technical manual, documentation DVD) close to the device.
  • Page 32 Important information If the device is brought in from a cold environment, condensation may form ● both inside and on the outside of the device. Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed.
  • Page 33 Important information Ethernet cabling has to comply with EN 50173 and EN 50174-1/2 standards ● or ISO/IEC 11801 standard respectively. The minimum requirement is a Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for Gigabit Ethernet. Route the cables in such a way that they do not create a potential hazard ●...
  • Page 34 Important information Do not damage or modify internal cables or devices. Doing so may cause a ● device failure, fire, or electric shock and will void the warranty and exempt the manufacturer from all liability. Devices inside the server remain hot after shutdown. Wait for a while after ●...
  • Page 35 Important information Working with optical disk drives and media When working with optical disk drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to ● prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc.
  • Page 36 Important information Do not contaminate the CD/DVD/BD surface with fingerprints, oil, ● dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface.
  • Page 37 Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets ●...
  • Page 38: Ce Conformity

    Important information Transporting the server Only transport the device in its original packaging or in packaging that ● protects it from impacts and jolts. For the Japanese market, transporting the device in its original packaging does not apply. Do not unpack the device until it is at its installation location. ●...
  • Page 39: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
  • Page 40: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 41 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.
  • Page 42 Important information Upgrade and Maintenance Manual BX924 S3...
  • Page 43: Basic Hardware Procedures

    The "PRIMERGY BX924 S3 Server Blade Operating Manual" gives an introduction to server blade features and provides an overview of available hardware options. Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components. ServerView Suite documentation is available online at or from the ServerView Suite http://manuals.ts.fujitsu.com...
  • Page 44 Basic hardware procedures Figure 2: Connectors on the management blade Ê Connect the FST to the management LAN connector. Customers must use the Up port (4) while the Down port (5) is reserved for service personnel. – If two management blades are installed, connect the FST to the master management blade.
  • Page 45: Locating The Defective Server Blade

    Manager user interface to switch on the ID indicators (2). For further information, refer to the "ServerView Suite Local Service Concept (LSC)" manual available from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade or online at http://manuals.ts.fujitsu.com (EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).
  • Page 46: Determining The Error Class

    Basic hardware procedures 4.1.3 Determining the error class The Local Service Concept (LSC) allows you to identify defective server blade components. Failure events are assigned to one of two error classes: – Global Error events that need to be resolved by maintenance personnel –...
  • Page 47: Global Error Indicator

    Basic hardware procedures 4.1.3.1 Global Error indicator Figure 4: Global Error indicator on front panel Ê Check the Global Error indicator on the front of the server blade: Indicator Status Description no critical event (non CSS component) prefailure detected (non CSS component), orange on requires (precautionary) service Global error...
  • Page 48: Customer Self Service (Css) Indicator

    Check the ServerView System Monitor, available on Windows or Linux based server blades with ServerView agents installed. For further information, please refer to the "ServerView System Monitor" user guide, available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade. 4.1.3.2...
  • Page 49 Basic hardware procedures Indicator Status Description no critical event (CSS component) yellow on prefailure detected (CSS component) CSS indicator yellow CSS component failure flashing Upgrade and Maintenance Manual BX924 S3...
  • Page 50: Locating The Defective Component

    For further information, refer to the "ServerView Suite Local Service Concept (LSC)" manual available from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade or online at http://manuals.ts.fujitsu.com (EMEA market) or (Japanese market). http://jp.fujitsu.com/platform/server/primergy/manual/...
  • Page 51 Basic hardware procedures Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê Open the server blade as described in section "Opening the server blade" on page Ê...
  • Page 52 Basic hardware procedures Indicator Status Description No critical event orange Error detected (requires service Global Error flashing intervention) Prefailure event detected (requires orange on service intervention) Mezzanine card 2 operational Mezzanine card 2 orange on Mezzanine card 2 failure CPU 1 operational CPU 1 orange on CPU 1 failure...
  • Page 53: Opening The Rack Door

    19-inch rack, please refer to the "19-inch Rack for PRIMERGY and RM systems" assembly guide, available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server. The PRIMECENTER rack is equipped with a split front door. The left-hand door contains an interlocking system that can be locked and opened with a key.
  • Page 54: Bx924 S3

    Basic hardware procedures Shutting down the server blade CAUTION! For further safety information, please refer to chapter "Important information" on page Ê Inform the system administrator that the server blade will be shut down and put offline. Ê Terminate all applications. Ê...
  • Page 55 Basic hardware procedures Ê Switch on the ID indicator on the front connector panel of the server as described in section "Locating the defective server blade" on page Upgrade and Maintenance Manual BX924 S3...
  • Page 56: Replacing The Server Blade

    Basic hardware procedures Replacing the server blade Field Replaceable Units (FRU) Average hardware task duration: 50 minutes Average software task duration: 10 minutes 4.4.1 Preliminary steps Note on network settings recovery When replacing network controllers or onboard CNA, network configuration settings in the operating system will be lost and replaced by default values.
  • Page 57: Replacing Steps

    Basic hardware procedures 4.4.2 Replacing steps Ê Open both server blades, see section "Opening the server blade" on page Ê Remove the heat sinks from and the processors from the defective server blade and install it into the new server blade, see section "Handling processor heat sinks"...
  • Page 58: Concluding Steps

    Basic hardware procedures 4.4.3 Concluding steps Note on network settings recovery When replacing network controllers or onboard CNA, network configuration settings in the operating system will be lost and replaced by default values. This applies to all static IP address and LAN teaming configurations.
  • Page 59: Removing The Server Blade From The System Unit

    Basic hardware procedures 4.5.2 Removing the server blade from the system unit Figure 8: Removing the server blade from the system unit Ê Push the release lever (1) up slightly to unlock the ejection lever (2). Ê Swivel the ejection lever down until it is horizontal. Ê...
  • Page 60: Opening The Server Blade

    Basic hardware procedures Opening the server blade CAUTION! For safety information, please refer to chapter "Important information" on page Removing the cover Figure 9: Removing the cover Ê Push the locking lever in the direction of the arrow (1). Slide the housing cover backwards as far as possible (2). Ê...
  • Page 61: Closing The Server Blade

    In order to comply with applicable EMC regulations (regulations on ● electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY BX924 S3 server blade must not run while the cover is removed. For further safety information, please refer to chapter "Important ●...
  • Page 62: Installing The Server Blade In The System Unit

    Basic hardware procedures Installing the server blade in the system unit CAUTION! Note the safety instructions and the information on handling ● electrostatically sensitive devices in section "Safety instructions" on page Note the population rules for power supply units and fan modules to ●...
  • Page 63 Basic hardware procedures Figure 11: Installing the Server Blade Ê Open the release lever. Ê Push the server blade as far as possible into the slot. Upgrade and Maintenance Manual BX924 S3...
  • Page 64 Basic hardware procedures Figure 12: Locking the Server Blade Ê Pull the release lever up until it engages. Upgrade and Maintenance Manual BX924 S3...
  • Page 65: Switching On The Server Blade

    ● In order to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY BX924 S3 server blade must not run while the cover is removed. Follow the safety instructions in chapter "Important information" on ●...
  • Page 66: Concluding Software Tasks

    Basic hardware procedures 4.10 Concluding software tasks Ê Perform the following software tasks to put the server blade back in operation: – "Resetting the boot retry counter" on page 90 – "Verifying the system time settings" on page 94 – "Viewing and clearing the System Event Log (SEL)"...
  • Page 67: Closing The Rack Door

    If applicable, turn the door knob clockwise by 180 degrees. For further information, refer to the "PRIMECENTER" assembly guide available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server. 4.11.2 Closing the rack door of a PRIMECENTER M1 rack The new PRIMECENTER M1 rack is equipped with a one-piece front door.
  • Page 68 Basic hardware procedures Upgrade and Maintenance Manual BX924 S3...
  • Page 69: Basic Software Procedures

    For detailed information on iRMC Advanced Video Redirection (AVR) refer to the "Integrated Remote Management Controller" user guides available online at or from the ServerView http://manuals.ts.fujitsu.com Suite DVD 2 supplied with your PRIMERGY server. 5.1.2 Checking the server blade status 5.1.2.1...
  • Page 70: Checking The Server Blade Status Via Irmc

    The iRMC web interface opens, where you can administer the server blade remotely. For further information refer to the "Integrated Remote Management Controller" user guides available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server. Upgrade and Maintenance Manual...
  • Page 71: Saving Bios Settings

    Basic software procedures 5.1.3 Saving BIOS settings Updating BIOS settings is done using the Desk Flash Instant tool. For further information, please refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. 5.1.4 Saving iRMC settings Ê Enter the management blade web interface. Ê...
  • Page 72: Connecting Remote Storage To The Managed Server Blade

    Ê Store the backup file in the system of the FST. For further information on iRMC Remote Storage function refer to the "Integrated Remote Management Controller" user guides available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server. 5.1.5...
  • Page 73: Disabling Bitlocker Functionality

    Basic software procedures 5.1.6 Disabling BitLocker functionality BitLocker Drive Encryption provides protection for operating system and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information. On the operating system drive, BitLocker uses the compatible Trusted Platform Module (TPM) to detect if the computer's startup process has been modified from its original state.
  • Page 74: Disabling Boot Watchdog Functionality

    Basic software procedures For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. 5.1.7 Disabling boot watchdog functionality The boot watchdog determines whether the server blade boots within a preset time frame.
  • Page 75 Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. Configuring boot watchdog settings using the management blade web interface Ê...
  • Page 76: Verifying And Configuring The Backup Software Solution

    Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately. Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages. Upgrade and Maintenance Manual...
  • Page 77: Note On Server Maintenance In A Multipath I/O Environment

    Continue as follows: Ê If performing an offline driver update, first of all prepare the ServerView Update DVD: Ê Download the latest ServerView Update DVD image from the Fujitsu FTP server at ftp://ftp.ts.fujitsu.com/images/serverview. Ê Burn the image to a DVD.
  • Page 78 DVD into the DVD drive before proceeding. Ê Finish the intended maintenance task. For further information, refer to the following manuals available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server blade: – ServerView Update Manager Express: "Local System Update for PRIMERGY Servers"...
  • Page 79: Switching On The Id Indicator

    Basic software procedures 5.1.10 Switching on the ID indicator When working in a datacenter environment, switch on the ID indicator on the front of the server blade for easy identification. Using the ID button on the front panel Ê Press the ID button on the front panel to switch on the ID indicators. When the ID button is pushed for five seconds or more and separated, it lights to blue.
  • Page 80: Completing The Maintenance Task

    (EMEA market) http://ts.fujitsu.com/support/ http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market) Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates. 5.2.1.1 Updating or recovering the system board BIOS TFTP update procedure Ê...
  • Page 81 Basic software procedures BIOS recovery procedure For the Japanese market, follow the instructions provided separately. Ê Prepare a USB stick with the following files: – Update tool – Startup.nsh (which will execute the update tool) – BIOS image file for update (16 MB with header information) Ê...
  • Page 82 Basic software procedures Ê Deactivate the BIOS Recovery Flash Bit Enabled option in the management blade Boot Options menu. Ê Switch on the server blade as described in section "Switching on the server blade" on page Ê You can now put the server blade back into operation. Second option: Recovering the server blade BIOS via DIP switch Ê...
  • Page 83: Updating Or Recovering The Irmc

    Basic software procedures Ê Open the server blade as described in section "Opening the server blade" on page Ê Turn switch 3 of the user DIP switch bank to OFF, see section "Onboard settings" on page 283. Ê Close the server blade as described in section "Closing the server blade"...
  • Page 84 USB memory stick. For detailed information refer to the "Integrated Remote Management Controller" user guides available online at or from the ServerView Suite DVD 2 supplied with http://manuals.ts.fujitsu.com your PRIMERGY server. For the Japanese market, follow the instructions provided separately.
  • Page 85: Restoring Bios Settings

    Restoring BIOS settings Restoring BIOS settings is done using the Desk Flash Instant or the ASP for Windows tool. For further information, please refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. 5.2.3 Restoring iRMC settings Ê...
  • Page 86 Basic software procedures Ê Click the Restore button to start the restoration process. Further information is provided by management blade online help. – Open Components - Server Blade - Server Blade-x. – Open the Configuration tab. – Click the Deactivate Service Session button. Upgrade and Maintenance Manual BX924 S3...
  • Page 87: Updating Mezzanine Card Firmware

    "Local System Update for PRIMERGY Servers" user guide Using the flash tool The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as DOS tools from the Fujitsu support web pages at http://ts.fujitsu.com/support/. Ê Select Drivers & Downloads.
  • Page 88: Enabling Option Rom Scan

    Basic software procedures Observe the following note when you use the ServerView Operation Manager (SVOM) to administrate the server blade: After replacing a Ethernet or Fibre Channel mezzanine card proceed as follows: Ê Enter the SVOM System Status – Network – Network Adapters – Monitored Components menu.
  • Page 89: Verifying And Configuring The Backup Software Solution

    Basic software procedures Up to two Option ROMs can be activated in the system board BIOS at a time. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3"...
  • Page 90: Resetting The Boot Retry Counter

    Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately. Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages. Re-enabling backup drives...
  • Page 91: Resetting The Boot Retry Counter

    Basic software procedures 5.2.7.2 Resetting the boot retry counter The boot retry counter should be reset to its original value concluding every service task. Please note, if the customer does not know about the original boot retry values: If the system boots up and no further errors occur within 6 hours after that successful boot attempt, the boot retry counter will automatically be reset to its default value.
  • Page 92: Enabling Boot Watchdog Functionality

    Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. Configuring boot watchdog settings using the management blade web interface Ê...
  • Page 93: Enabling Replaced Components In The System Bios

    Ê Reset replaced components to Enable. Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. 5.2.10 Verifying the memory mode If a memory module fails, the server blade will reboot and the defective module will be disabled.
  • Page 94: Verifying The System Time Settings

    Ê Save your changes (if applicable) and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. 5.2.11 Verifying the system time settings This task only applies to Linux environments.
  • Page 95: Viewing And Clearing The System Event Log (Sel)

    Ê Save your changes and exit the BIOS. For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. 5.2.12 Viewing and clearing the System Event Log (SEL) 5.2.12.1 Viewing the SEL...
  • Page 96: Saving The Sel

    Basic software procedures Ê Under Maintenance select System Event Log. Ê Select the message type(s) you want to display: – Critical events – Major events – Minor events – Informational events Note on the SVOM Driver Monitor The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server.
  • Page 97: Clearing The Sel

    Ê Open the Event Log – IPMI SEL content menu. For further information refer to the "Integrated Remote Management Controller" user guides available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server. 5.2.12.3 Clearing the SEL...
  • Page 98 Basic software procedures To update the MAC address, proceed as follows: Procedures may differ depending on your Linux OS or the definition file on the client system. Use the following information as reference. Ask the system administrator to change the definition file. Ê...
  • Page 99: Enabling Bitlocker Functionality

    Ê Follow the instructions in the BitLocker Setup wizard. For further information on how to enable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. Upgrade and Maintenance Manual...
  • Page 100: Performing A Raid Array Rebuild

    Basic software procedures 5.2.15 Performing a RAID array rebuild After replacing a solid state drive or onboard RAID that has been combined into a RAID array, RAID rebuild will be performed completely unattended as a background process. Figure 14: Progress bar (RAID array rebuild) CAUTION! The system is now operational, however, data redundancy will not be available until the RAID array rebuild is complete.
  • Page 101: Looking Up Wwn Addresses

    Basic software procedures Use the arrow key ç to scroll to the right and browse all available tabs. Each Port Configuration tab will display detailed information on the related network controller, including its MAC address. Ê Note down the new 12-digit MAC address. Ê...
  • Page 102: Using The Chassis Id Prom Tool

    After replacing the server blade, system information has to be entered using the ChassisId_Prom Tool. The tool and further instructions are available to maintenance personnel from the Fujitsu Technology Solutions Extranet: http://partners.ts.fujitsu.com/com/service/intelservers/tools For the Japanese market, follow the instructions provided separately.
  • Page 103: After Replacing The Server Blade

    Basic software procedures Ê If LAN teaming has been active, you will need to restore the configuration using the LAN driver utility after replacing the LAN/CNA controller. Ensure that the controllers have been assigned as primary or secondary according to your requirements. For details, refer to the relevant LAN/CNA driver manual.
  • Page 104 Basic software procedures Upgrade and Maintenance Manual BX924 S3...
  • Page 105: Solid State Drives

    Basic information – Solid state drives (SSDs) are the only type of drive to be installed in the PRIMERGY BX924 S3 server blade. – Solid state drives with different capacities are installed from highest to lowest capacity.
  • Page 106: Overview Of The Disk Mounting Kits

    A PCH (SATA) disk mounting kit (see pos. #4-5 in figure ● The following figure shows both kinds of kits: Figure 15: SAS and PCH disk mounting kits for PRIMERGY BX924 S3 server blades Description SAS mounting frame for SSD #0 SAS mounting frame for SSD #1...
  • Page 107: Installing Ssd Modules

    Solid state drives Installing SSD modules Upgrade and Repair Units (URU) Average task duration: 15 minutes 6.3.1 Required tools Preliminary and concluding steps: tool-less ● Installing an SSD module: ● – Phillips PH2 / (+) No. 2 screw driver 6.3.2 Preliminary steps Before installing an SSD module, perform the following steps: Ê...
  • Page 108: Locations Of The Drives Inside The Server Blade

    Solid state drives 6.3.3 Locations of the drives inside the server blade The following figure shows the mounting locations of the drives: Figure 16: Mounting locations of the drives inside the server blade Description Mounting location of SSD 0 (below mezzanine card 1) Mounting location of SSD 1 (on top of CPU 2) The first drive has to be mounted on the location for SSD 0 (see pos.
  • Page 109: Installing Ssd 0

    Solid state drives 6.3.4 Installing SSD 0 Ê Remove the mezzanine carrier as described in section "Removing mezzanine cards" on page 148. Ê Choose the desired mounting frame (PCH or SAS) for SSD 0. Figure 17: Securing the drive Ê Shift the drive into the connector on the mounting frame (1). Ê...
  • Page 110 Solid state drives The following figure shows the connector for SSD 0 on the system board (see arrow). SSD #0 Figure 18: Connector for the SSD 0 module Figure 19: Mounting the SSD 0 module into its location Ê Slide the mounting kit into the cut-out (1) of the mounting platform. Ê...
  • Page 111: Installing Ssd 1

    Solid state drives 6.3.5 Installing SSD 1 Mounting SSD 1 into the corrsponding mounting frame Ê Choose the desired mounting frame (PCH or SAS) for SSD 1. Figure 20: Securing the drive in the mounting frame Ê Shift the drive into the connector on the mounting frame (1). Ê...
  • Page 112 Solid state drives Installing SSD 1 onto the "dummy heat sink" (SSD holder) The following figure shows the connector for SSD 1 (see arrow) on the mounting platform. Figure 21: Connector for SSD 1 on the "dummy heat sink" Upgrade and Maintenance Manual BX924 S3...
  • Page 113 Solid state drives Figure 22: Mounting the SSD 1 module into its location Ê Slide the mounting kit into the cut-out (1) of the mounting platform. Ê Plug the mounting kit into the connector (see arrow in figure 21) for SSD 1 on the mounting platform (2).
  • Page 114 Solid state drives Installing SSD 1 on top of the heat sink of CPU 2 The following figure shows the connector for SSD 1 on the mounting frame (see arrow). SSD #1 Figure 23: Connector for SSD 1 on top of the heat sink for CPU 2 Figure 24: Mounting the SSD module into its location Ê...
  • Page 115: Concluding Steps

    Solid state drives Ê Secure the mounting kit with the knurled screw (3). Torque: 0.2 Nm (not applicable for the Japanese market) 6.3.6 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade"...
  • Page 116: Removing Ssd Modules

    For further information, please refer to the "ServerView Suite RAID Management" user guide, available online at or from the ServerView Suite DVD 2 http://manuals.ts.fujitsu.com supplied with your PRIMERGY server. Ê If applicable, open the rack door as described in section "Opening the rack...
  • Page 117: Removing Ssd 0

    Solid state drives Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê Open the server blade as described in section "Opening the server blade" on page 6.4.3 Removing SSD 0 Ê...
  • Page 118 Solid state drives Removing SSD 0 from the mounting frame Figure 26: Removing the screws from the mounting frame Ê Remove the 4 screws from the mounting frame. Ê Slide the drive from the mounting frame (1) in the direction of the arrow. Upgrade and Maintenance Manual BX924 S3...
  • Page 119: Removing Ssd 1

    Solid state drives 6.4.4 Removing SSD 1 Removing SSD 1 from the "dummy heat sink" Figure 27: Removing SSD 1 from the mounting platform Ê Loosen the knurled screw of the mounting kit (1). Ê Unplug the mounting kit from the connector by lifting it off from the mounting platform (2).
  • Page 120 Solid state drives Removing SSD 1 from top of the heat sink of CPU 2 Figure 28: Removing SSD 1 from the mounting platform Ê Loosen the knurled screw of the mounting kit (1). Ê Unplug the mounting kit from the connector by lifting it off from the mounting platform (2).
  • Page 121: Concluding Steps

    Solid state drives Removing SSD 1 from the mounting frame Figure 29: Removing the screws from the mounting frame Ê Remove the 4 screws from the mounting frame. Ê Slide the drive from the mounting frame (1) in the direction of the arrow. 6.4.5 Concluding steps Perform the following procedures to complete the task:...
  • Page 122: Replacing An Ssd Module

    Solid state drives Replacing an SSD module Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes CAUTION! All SSD modules (drives) must be uniquely identified so that they can ● be reinstalled in their original mounting locations later. If this is not done, existing data can be lost.
  • Page 123: Removing An Ssd Module

    Solid state drives Ê Locate the defective SSD module as described in section "Locating the defective component" on page Only applicable for removing intact SSD modules: Ê Before removing a non-defective SSD module, put the drive into "Offline" mode using your RAID configuration software. 6.5.3 Removing an SSD module Ê...
  • Page 124: Replacing Ssd Backplanes

    Solid state drives Replacing SSD backplanes Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 6.6.1 Required tools Preliminary and concluding steps: tool-less ● Replacing the SAS backplane: ● – Phillips PH2 / (+) No. 2 screw driver 6.6.2 Preliminary steps The SSD SAS / PCH backplane is mounted on the mounting frame.
  • Page 125: Removing The Ssd Sas / Pch Backplane

    Solid state drives Ê If applicable, remove the mezzanine carrier as described in chapter "Mezzanine cards" on page 129. Ê Remove the respective SSD mounting kit from the mounting platform as described in section "Removing SSD modules" on page 116. CAUTION! Ensure that the drives are uniquely identified so that you can reinsert them into their original locations after replacing the backplane.
  • Page 126: Installing The Ssd Sas / Pch Backplane

    Solid state drives 6.6.4 Installing the SSD SAS / PCH backplane The type of the backplane and the type of the mounting frame to whom it belongs can be seen on the backplane as shown in the following figure: Figure 31: Types of backplanes 1 Type of backplane (PCH or SAS) 2 SSD0 or SSD1 The different types of mounting kits are shown in section...
  • Page 127 Solid state drives Figure 32: Installing the SSD SAS / PCH backplane Ê Install the new SSD SAS / PCH backplane to the mounting frame. Ê Tighten the two screws ( see arrows) to the new SAS / PCH backplane. Upgrade and Maintenance Manual BX924 S3...
  • Page 128: Concluding Steps

    Solid state drives 6.6.5 Concluding steps Perform the following procedures to complete the task: Ê Shift the drive into the connector on the mounting frame as described in section "Installing SSD 0" on page 109 "Installing SSD 1" on page 111.
  • Page 129: Mezzanine Cards

    Mezzanine cards Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server blade remain hot after ● shutdown. After shutting down the server blade, wait for hot components to cool down before installing or removing internal options.
  • Page 130: Basic Information

    Mezzanine cards Basic information One or two mezzanine cards can be installed in a BX924 S3 server blade. Additional Fibre Channel, SAS, Ethernet and/or Infiniband I/O channels can be set up using these cards. All mezzanine cards have the same form factor. Figure 33: Sample of a 8 Gbit/s fibre-channel card with 2 ports The mezzanine cards are fastened on a special carrier and then connected together with the carrier to the system board.
  • Page 131 Mezzanine cards The figure below shows the two kinds of unpopulated carriers for mezzanine cards. All installation/removal procedures are identical for both carriers. Figure 34: Carrier for mezzanine cards with two "x8" riser cards Figure 35: Carrier for mezzanine cards with one "x8" and one "x16" (2) riser card Note the numbering of the mezzanine card slots.
  • Page 132: Installing Riser Cards

    Mezzanine cards 7.1.1 Installing riser cards Figure 36: Installing the riser card x8 Ê Connect the riser card to the carrier. Make sure that the green clips click into place. Upgrade and Maintenance Manual BX924 S3...
  • Page 133 Mezzanine cards Figure 37: Installing the riser card x16 Ê Connect the riser card to the carrier. Make sure that the green clips click into place. Upgrade and Maintenance Manual BX924 S3...
  • Page 134: Removing Riser Cards

    Mezzanine cards 7.1.2 Removing riser cards Figure 38: Removing the riser card x8 Ê Remove the riser card from the holder at the slot of mezzanine card 2. Upgrade and Maintenance Manual BX924 S3...
  • Page 135 Mezzanine cards Figure 39: Removing the riser card x16 Ê Remove the riser card from the holder. Upgrade and Maintenance Manual BX924 S3...
  • Page 136: Population Rules For Mezzanine Cards

    Mezzanine cards 7.1.3 Population rules for mezzanine cards Mezzanine Card 1 Mezzanine Card 2 Figure 40: Slot numbering for mezzanine cards The slots of the mezzanine cards in the server blade are connected to certain connection blade slots on the back of the system unit. You therefore need to observe how the connection blade slots are populated on the back of the system unit when installing mezzanine cards.
  • Page 137 Mezzanine cards The table below shows the connections of the connection blade slots to the slots of the mezzanine cards. System unit Server Mezzanine card blade Connection blade slots CB2: Onboard CB1: 1Gb Ethernet or 1Gb Ethernet or CNA- Fabric 1 - - - controller 10 Gb Ethernet...
  • Page 138 Mezzanine cards The following rules apply for fitting the mezzanine card slots of the server blades: If a 1 Gb Ethernet mezzanine card is installed in slot 1 of a server blade, at ● least one 1 Gb Ethernet connection blade must be installed in fabric 2 of the system unit.
  • Page 139 Table 5: Allowed combinations of different mezzanine cards For the latest information on supported expansion cards, refer to your server’s hardware configurator available online at the following address: for the EMEA market: http://ts.fujitsu.com/products/standard_servers/tower/primergy_bx924s3.html for the Japanese market: http://jp.fujitsu.com/platform/server/primergy/manual/ Upgrade and Maintenance Manual...
  • Page 140 Mezzanine cards Population rules for mezzanine cards in the BX400 S1 system unit The connection blade slots of the BX400 S1 system unit are numbered as follows. CB 1 (Fabric 1) CB 2 (Fabric 2) CB 3 (Fabric 3) CB 4 (Fabric 3) Figure 42: Connection blade slots (BX400 S1 system unit) The table below shows the connections of the connection blade slots to the slots of the mezzanine cards.
  • Page 141 Mezzanine cards If an FC mezzanine card is installed in slot 1, at least one FC connection ● blade must be installed in CB slot 2 of the system unit. If a 1 Gb Ethernet mezzanine card is installed in slot 2 of a server blade, at ●...
  • Page 142: Installing Mezzanine Cards

    Mezzanine cards Installing mezzanine cards Upgrade and Repair Units (URU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 7.2.1 Required tools Preliminary and concluding steps: tool-less ● Installing mezzanine cards: tool-less ● 7.2.2 Preliminary steps Before installing an expansion card, perform the following steps: Ê...
  • Page 143: Installing A Mezzanine Card

    Mezzanine cards 7.2.3 Installing a mezzanine card The following section illustrates how to install a mezzanine card in slot 2. Removing the mezzanine card carrier Figure 43: Removing the mezzanine card carrier Ê Remove the mezzanine card carrier from the server blade housing by lifting it up, keeping it as horizontal as possible.
  • Page 144 Mezzanine cards Figure 44: Removing the riser card Ê Remove the riser card from the holder at the slot of mezzanine card 2. Figure 45: Inserting the mezzanine card Ê Place the mezzanine card on the two guide pins (1) at the slot of mezzanine card 2 and press the mezzanine card down so that it clicks into place between the two clips (2).
  • Page 145 Mezzanine cards Figure 46: Reconnecting the riser card Ê Connect the riser card to the mezzanine card. Make sure that the green clips click into place. Mezzanine card 1 is fastened to the carrier with the component side facing downward. Mezzanine card 1 is otherwise installed in the same way as mezzanine card 2.
  • Page 146 Mezzanine cards Installing the mezzanine card carrier Figure 47: Installing the mezzanine card carrier Ê Install the carrier with the mezzanine cards in the server blade housing. As you do this, the riser cards are inserted in the corresponding system board slots.
  • Page 147: Concluding Steps

    Mezzanine cards 7.2.4 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade" on page Ê Reinstall and secure the server blade in the system unit as described in section "Installing the server blade in the system unit"...
  • Page 148: Removing Mezzanine Cards

    Mezzanine cards Removing mezzanine cards Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 7.3.1 Required tools Preliminary and concluding steps: tool-less ● Removing expansion cards: tool-less ● 7.3.2 Preliminary steps Before removing an expansion card, perform the following steps: Ê...
  • Page 149: Removing A Mezzanine Card

    Mezzanine cards 7.3.3 Removing a mezzanine card The following section illustrates how to remove a mezzanine card in slot 2. Removing the mezzanine card carrier Figure 48: Removing the mezzanine card carrier Ê Remove the carrier from the server blade housing by lifting it up, keeping it as horizontal as possible.
  • Page 150 Mezzanine cards Figure 50: Removing the mezzanine card Ê Press the two clips(1) and replace the mezzanine card(2). Figure 51: Reconnecting the riser card Ê Connect the riser card to the mezzanine card. Make sure that the green clips click into place. Upgrade and Maintenance Manual BX924 S3...
  • Page 151: Concluding Steps

    Mezzanine cards 7.3.4 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade" on page Ê Reinstall and secure the server blade in the system unit as described in section "Installing the server blade in the system unit"...
  • Page 152: Replacing Mezzanine Cards

    Mezzanine cards Replacing mezzanine cards Upgrade and Repair Units (URU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 7.4.1 Required tools Preliminary and concluding steps: tool-less ● Replacing expansion cards: tool-less ● 7.4.2 Preliminary steps Note on network settings recovery When replacing network controllers or onboard CNA, network configuration settings in the operating system will be lost and replaced by default values.
  • Page 153: Removing A Mezzanine Card

    Mezzanine cards Ê Shut down the defective server blade as described in section "Shutting down the server blade" on page Ê Locate the defective mezzanine card using the onboard Local Diagnostic LEDs as described in section "Onboard indicators and controls" on page 284.
  • Page 154 Mezzanine cards Ê After replacing a network controller in a server blade running Linux OS, update its MAC address in the related NIC definition file as described in section "Updating the NIC configuration file in a Linux environment" on page Ê...
  • Page 155: Main Memory

    Main memory Safety notes CAUTION! Do not install unsupported third party memory modules. For further ● information on supported memory modules, refer to section "Basic information" on page 156. Memory modules remain hot after shutdown. Wait for components to ● cool down before installing or removing memory modules to prevent burns.
  • Page 156: Basic Information

    Main memory Basic information – The system board is equipped with 24 memory connectors (12 connectors per CPU). – In mono processor configurations only 12 memory connectors are usable. – The system has to be equipped with at least one memory module per processor.
  • Page 157 Main memory – If memory modules with different capacities are used: – Populate modules with higher capacities first. – Within a channel, populate modules in descending order of capacity. – If memory modules with different speeds are used, the lowest clock rate applies for all DIMMs.
  • Page 158: Independant Channel Mode

    Main memory 8.1.1.2 Independant Channel mode Channel DIMM 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G Upgrade and Maintenance Manual BX924 S3...
  • Page 159 Main memory Using a 130 W CPU (4 core) or a 135 W CPU (8 core) CPU1 CPU2 channel DIMM slot 1A 2A 1B 2B 3B 1D 2D 3D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G # DIMMs Mono CPU populated Dual CPUs populated 2 10...
  • Page 160: Mirrored Channel And Performance Modes

    Main memory 8.1.1.3 Mirrored Channel and Performance modes Channel DIMM 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G Using a 130 W CPU (4 core) or a 135 W CPU (8 core) CPU1 CPU2 channel...
  • Page 161: Rank Sparing Mode

    Main memory 8.1.1.4 Rank Sparing mode Single-/Dual-Rank RDIMMs CPU 1 CPU 2 Channel 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM # DIMMs Mono CPU configuration # DIMMs Dual CPU configuration (if all modules are of the same capacity) Upgrade and Maintenance Manual BX924 S3...
  • Page 162 Main memory 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM DIMM Dual CPU configuration Dual CPU configuration (if modules are of different capacities) (if modules are of different capacities) Upgrade and Maintenance Manual BX924 S3...
  • Page 163 Main memory Using a 130 W CPU (4 core) or a 135 W CPU (8 core) CPU1 CPU2 channel DIMM slot 1A 2A 1B 2B 3B 1D 2D 3D 1C 2C 1E 2E 1F 2F 1H 2H # DIMMs Mono CPU populated Dual CPUs populated –...
  • Page 164 Main memory Quad-Rank RDIMMs/LR-DIMMs Channel 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM # DIMMs Dual CPU configuration (if all modules are of the same capacity) Upgrade and Maintenance Manual BX924 S3...
  • Page 165 Main memory 1A 2A 1B 2B 1D 2D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G DIMM DIMM Dual CPU configuration Dual CPU configuration (if modules are of different capacities) (if modules are of different capacities) Upgrade and Maintenance Manual BX924 S3...
  • Page 166 Main memory Using a 130 W CPU (4 core) or a 135 W CPU (8 core) CPU1 CPU2 channel DIMM slot 1A 2A 1B 2B 3B 1D 2D 3D 1C 2C 1E 2E 1F 2F 1H 2H 1G 2G # DIMMs Mono CPU populated Dual CPUs populated Notes on Rank Sparing mode...
  • Page 167 Main memory – In case of Quad-Rank memory modules, please note the following: Due to performance reasons, always populate a new channel before installing the 3rd memory slot of a channel. – Only one memoy module capacity per CPU is allowed. If two different memory module capacities have been ordered for Rank Sparing mode, populate them on different CPUs, so that each CPUs only comprises modules of one capacity...
  • Page 168: Installing Memory Modules

    Main memory Installing memory modules Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 8.2.1 Required tools Preliminary and concluding steps: tool-less ● Installing memory modules: tool-less ● 8.2.2 Preliminary steps Before installing a memory module, perform the following steps: Ê...
  • Page 169: Installing A Memory Module

    Main memory 8.2.3 Installing a memory module Ê Identify the correct memory slot according to the mounting order described in section "Memory sequence" on page 156. Ê If required, remove the mezzanine carrier for better handling of the DIMMs of CPU 1. Figure 53: Opening the securing clips Ê...
  • Page 170: Concluding Steps

    Main memory Figure 55: Securing the memory module Ê Press down on the memory module (1) until the securing clips snap into the cutouts at each end of the module (2). 8.2.4 Concluding steps Perform the following procedures to complete the task: Ê...
  • Page 171 Main memory Ê Enable boot watchdog functionality as described in section "Enabling boot watchdog functionality" on page Ê If applicable, configure the memory mode as described in section "Verifying the memory mode" on page Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality"...
  • Page 172: Removing Memory Modules

    Main memory Removing memory modules Upgrade and Repair Units (URU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes 8.3.1 Required tools Preliminary and concluding steps: tool-less ● Removing memory modules: tool-less ● 8.3.2 Preliminary steps Before removing a memory module, perform the following steps: Ê...
  • Page 173: Removing A Memory Module

    Main memory 8.3.3 Removing a memory module Ê Identify the desired memory slot according to the mounting order described in section "Memory sequence" on page 156. CAUTION! Ensure to maintain an operational configuration when removing memory modules. For additional information, please refer to section "Memory sequence"...
  • Page 174: Concluding Steps

    Main memory 8.3.4 Concluding steps Perform the following procedures to complete the task: Ê If applicable, reinstall the air cowls as described in section "Installing the air cowls" on page 178. Ê If applicable, reinstall the mezzanine carrier as described in section "Installing mezzanine cards"...
  • Page 175: Replacing Memory Modules

    Main memory Replacing memory modules Upgrade and Repair Units (URU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 8.4.1 Required tools Preliminary and concluding steps: tool-less ● Replacing memory modules: tool-less ● 8.4.2 Preliminary steps Before replacing a memory module, perform the following steps: Ê...
  • Page 176: Removing A Memory Module

    Main memory Ê Locate the defective memory module using the onboard Local Diagnostic LEDs as described in section "Onboard indicators and controls" on page 284. 8.4.3 Removing a memory module Ê Remove the defective memory module as described in section "Removing a memory module"...
  • Page 177: Concluding Steps

    Main memory 8.4.5 Concluding steps Perform the following procedures to complete the task: Ê If applicable, install the air cowls as described in section "Installing the air cowls" on page 178. Ê If applicable, reinstall the mezzanine carrier as described in section "Installing mezzanine cards"...
  • Page 178: Handling Of Memory Air Cowls

    Main memory Handling of memory air cowls The memory modules of CPU 1 have to be covered by air cowls for cooling reasons. 8.5.1 Installing the air cowls Figure 57: Installing the air cowls Ê Place the air cowls over the DIMMs of CPU 1 as shown in the figure. For cooling reasons the air cowls must be installed when operating! Upgrade and Maintenance Manual BX924 S3...
  • Page 179: Removing The Air Cowls

    Main memory 8.5.2 Removing the air cowls Figure 58: Lifting up the air cowls Ê Lift up the air cowls from the DIMMs of CPU 1. Upgrade and Maintenance Manual BX924 S3...
  • Page 180 Main memory Upgrade and Maintenance Manual BX924 S3...
  • Page 181: Processors

    Processors Safety notes CAUTION! Do not install unsupported processors. For further information on ● supported processors, refer to section "Basic information" on page 182. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
  • Page 182: Basic Information

    Processors Basic information The system board D3143 offers two sockets for Intel Xeon processors. Supported processors – CPU: Intel Xeon processor E5-2600 family – Socket type: LGA 2011 package – Thermal Design Power (TDP) class: up to 135 W Installing processors Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes...
  • Page 183: Preliminary Steps

    Processors 9.2.2 Preliminary steps Before installing a processor, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê Disable boot watchdog functionality as described in section "Disabling boot watchdog functionality" on page Ê...
  • Page 184: Installing A Processor

    Processors 9.2.3 Installing a processor This description applies to the following procedures: – Installing the second CPU in a single-processor configuration – Transfering a CPU after replacing the system board (see section "Removing processors" on page 194 "Installing processors" on page 182).
  • Page 185 Processors Figure 60: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1). Ê Fully fold back the second socket release lever (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 186 Processors Figure 61: Opening the load plate (A) Ê Push down on the first socket release lever (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 187 Processors Figure 62: Opening the load plate (B) Ê Fully open the load plate. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket! Ê Make sure that the load plate is in the fully open position. Upgrade and Maintenance Manual BX924 S3...
  • Page 188 Processors Figure 63: Installing the processor Ê Hold the processor with your thumb and index finger. Ê Make sure that the four notches on the processor align with the posts on the socket (see close-up). Ê Lower the processor straight down without tilting or sliding it in the socket. CAUTION! –...
  • Page 189 Processors Figure 64: Closing the load plate Ê Carefully lower the load plate over the processor. Upgrade and Maintenance Manual BX924 S3...
  • Page 190 Processors Figure 65: Removing the protective socket cover Ê When closing the load plate, the protective socket cover will automatically detach. Ê Remove the socket cover and save it for future use. CAUTION! Always replace the socket cover if you remove the processor from the socket! Upgrade and Maintenance Manual BX924 S3...
  • Page 191 Processors Figure 66: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 192 Processors Figure 67: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). Ê If applicable, install the second processor accordingly. Upgrade and Maintenance Manual BX924 S3...
  • Page 193: Concluding Steps

    Processors 9.2.4 Concluding steps Perform the following procedures to complete the task: Ê Install the processor heat sink onto the processor as described in section "Installing processor heat sinks" on page 219. Ê Close the server blade as described in section "Closing the server blade"...
  • Page 194: Removing Processors

    Processors Removing processors Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
  • Page 195: Removing A Processor

    Processors Ê Shut down the server blade as described in section "Shutting down the server blade" on page Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê...
  • Page 196 Processors Figure 68: Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1). Ê The socket release lever will slightly lift up (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 197 Processors Figure 69: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1). Ê Fully fold back the second socket release lever (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 198 Processors Figure 70: Opening the load plate (A) Ê Push down on the socket release lever marked Open 1st (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 199 Processors Figure 71: Opening the load plate (B) Ê Fully open the load plate. Upgrade and Maintenance Manual BX924 S3...
  • Page 200 Processors Figure 72: Removing the processor Ê Carefully remove the defective processor from its socket in a vertical motion. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Ê Thoroughly clean residual thermal paste from the processor surface using a lint-free cloth.
  • Page 201 Processors Ê Store the processor in a save place for later reuse. CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
  • Page 202 Processors Figure 74: Attaching the protective socket cover (A) Ê Carefully lower the protective socket cover onto the CPU socket in a vertical motion until it snaps in place. CAUTION! Always replace the socket cover if you remove the processor from the socket! Upgrade and Maintenance Manual BX924 S3...
  • Page 203 Processors Figure 75: Attaching the protective socket cover (B) Ê Ensure that the protective socket cover is properly installed on the socket as shown above. Upgrade and Maintenance Manual BX924 S3...
  • Page 204 Processors Figure 76: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 205 Processors Figure 77: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 206: Concluding Steps

    Processors 9.3.4 Concluding steps Perform the following procedures to complete the task: Ê Install the processor heat sink onto the processor as described in section "Installing processor heat sinks" on page 219. Ê If memory modules have been removed, install the memory into their original location as described in section "Installing a memory module"...
  • Page 207: Upgrading Or Replacing Processors

    Processors Upgrading or replacing processors Field Replaceable Units (FRU) Average hardware task duration: 15 minutes Average software task duration: 5 minutes CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
  • Page 208: Upgrading Or Replacing A Processor

    Processors Ê Shut down the server blade as described in section "Shutting down the server blade" on page Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê...
  • Page 209 Processors Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1). Ê The socket release lever will slightly lift up (2). Figure 79: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1).
  • Page 210 Processors Figure 80: Opening the load plate (A) Ê Push down on the socket release lever marked Open 1st (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 211 Processors Figure 81: Opening the load plate (B) Ê Fully open the load plate. Upgrade and Maintenance Manual BX924 S3...
  • Page 212 Processors Figure 82: Removing the processor Ê Carefully remove the processor from its socket in a vertical motion. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Ê Thoroughly clean residual thermal paste from the processor surface using a lint-free cloth.
  • Page 213: Installing The Processor

    Processors CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface. Never push a processor over a surface.
  • Page 214 Processors Ê Lower the processor straight down without tilting or sliding it in the socket. CAUTION! – Ensure that the processor is level in the socket. – Be careful not to touch or bend the pins on the processor socket. –...
  • Page 215 Processors Figure 85: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 216 Processors Figure 86: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). Upgrade and Maintenance Manual BX924 S3...
  • Page 217: Concluding Steps

    Processors 9.4.4 Concluding steps Perform the following procedures to complete the task: Ê Install the processor heat sink onto the processor as described in section "Installing processor heat sinks" on page 219. Ê If memory modules have been removed, install the memory into their original location as described in section "Installing a memory module"...
  • Page 218: Handling Processor Heat Sinks

    Processors Handling processor heat sinks Field Replaceable Units (FRU) Average task duration: 15 minutes 9.5.1 Required tools Preliminary and concluding steps: tool-less ● Installing or removing the processor heat sink: ● – Phillips PH2 / (+) No. 2 screw driver 9.5.2 Preliminary steps Before installing, removing or replacing the processor heat sink, perform the...
  • Page 219: Installing Processor Heat Sinks

    Processors 9.5.3 Installing processor heat sinks The following figures show the heat sink types used in the BX924 S3 server blade: Figure 87: Heat sink for CPU 1 Figure 88: Heat sink for CPU 2 with holder for SSD #1/HDD #1 Upgrade and Maintenance Manual BX924 S3...
  • Page 220 Processors Figure 89: Special heat sink for CPU 1 (only for CPUs with a power consumption of 130 W/4core or 135 W/8core) Upgrade and Maintenance Manual BX924 S3...
  • Page 221: Preparing The Heat Sink And Processor

    Processors 9.5.3.1 Preparing the heat sink and processor When installing a new heat sink Figure 90: Heat sink with protective cover Ê Remove the protective cover from the heat sink (see arrow). CAUTION! Ensure not to touch the heat-conductive paste on the bottom of the heat sink.
  • Page 222: Installing The Heat Sink For Cpu 1

    Processors 9.5.3.2 Installing the heat sink for CPU 1 Ê Align the heat sink with the four threaded holes of the processor socket. Figure 91: Installing the heat sink for CPU 1 Ê Carefully seat the heat sink on the four threaded holes as shown (see arrows).
  • Page 223 Processors Ê Keep pressing on the heat sink to prevent it from tilting until two screws (1) and (2) are fixed. Figure 92: Fastening the heat sink for CPU 1 Ê Fasten the four captive screws (combihexagon) on the heat sink in the following pattern: (1)->(2)->(3)->(4).
  • Page 224 Processors Figure 93: Special heat sink for CPU 1 When using the special heat sink two memory slots (3B and 3D) are not available (see arrows). Upgrade and Maintenance Manual BX924 S3...
  • Page 225: Installing The Heat Sink For Cpu 2

    Processors 9.5.3.3 Installing the heat sink for CPU 2 Figure 94: Installing the heat sink of CPU 2 Ê Align the edge of the heat sink with the memory slot levers (see red line). Ê Carefully seat the the captive screws of the heat sink onto the four threaded holes (see arrows).
  • Page 226 Processors Figure 95: Fastening the heat sink for CPU 2 Ê Keep pressing on the heatsink to avoid tilting until the screws (1) and (2) are fixed. Ê Fasten the four captive screws (combihexagon) on the heat sink in the following pattern: (1)->(2)->(3)->(4).
  • Page 227: Removing Processor Heat Sinks

    Processors 9.5.4 Removing processor heat sinks The following procedure is identical for the heat sinks of both CPUs. Figure 96: Removing the processor heat sink (A) Ê Loosen the four captive screws (combihexagon) on the heat sink in the following pattern: (4)->(3)->(2)->(1). Ê...
  • Page 228: Removing The "Dummy Heat Sink" Of Cpu 2

    Processors 9.5.5 Removing the "dummy heat sink" of CPU 2 In case that no CPU 2 is installed, a "dummy heat sink" will be installed for cooling reasons. Figure 97: Removing the "dummy heat sink" of CPU 2 Ê Loosen the four captive screws (combihexagon) of the "dummy heat sink" in the following pattern: (4)->(3)->(2)->(1) (see figure).
  • Page 229: Replacing Processor Heat Sinks

    Processors 9.5.6 Replacing processor heat sinks 9.5.6.1 Removing the processor heat sink Ê Remove the processor heat sink as described in section "Removing processor heat sinks" on page 227. 9.5.6.2 Applying thermal paste Ê Apply thermal paste to the processor surface as described in section "Applying thermal paste"...
  • Page 230: Applying Thermal Paste

    Processors Applying thermal paste Field Replaceable Units (FRU) Average task duration: 5 minutes – For the Japanese market, the service engineer must follow the instruction provided separately. – If the processor upgrade or replacement kit contains a new CPU heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface.
  • Page 231 Processors In order to determine the correct amount of thermal paste (equal to 1.0 gram), divide the grey area of the syringe up into two equal segments. Add graduation marks to the syringe using a permanent marker to help you apply the thermal paste. Figure 99: Applying thermal paste Ê...
  • Page 232 Processors Upgrade and Maintenance Manual BX924 S3...
  • Page 233: System Board Components

    System board components Safety notes CAUTION! Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options. Circuit boards and soldered parts of internal options are exposed and ●...
  • Page 234: Required Tools

    For further safety information, please refer to section "Environmental ● protection" in the PRIMERGY BX924 S3 Operating Manual. Ensure to insert the CMOS battery with the positive pole facing ● 10.1.1 Required tools Preliminary and concluding steps: ●...
  • Page 235: Removing The Battery

    System board components 10.1.3 Removing the battery The CMOS battery is located on the system board between the CPUs (see following figure). Figure 100: Location of the CMOS battery on the system board D3143 Upgrade and Maintenance Manual BX924 S3...
  • Page 236 System board components Figure 101: Replacing the CMOS battery Ê Press out on the locking spring to eject the deleted CMOS battery (see arrow). Ê Carefully pry the deleted CMOS battery out of its socket. Ê Remove the CMOS battery. Do not throw the CMOS battery into the trash can.
  • Page 237: Installing The Cmos Battery

    System board components 10.1.4 Installing the CMOS battery Figure 102: Installing the CMOS battery Ê At a slight angle, fit the new CMOS battery into its socket as shown in the figure above. CAUTION! Ensure to insert the CMOS battery with the positive pole (label side) facing up as shown.
  • Page 238: Concluding Steps

    System board components 10.1.5 Concluding steps Perform the following procedures to complete the task: Ê Dispose of the CMOS battery in accordance with local regulations concerning special waste. Ê Close the server blade as described in section "Closing the server blade" on page Ê...
  • Page 239: Usb Flash Module (Ufm)

    System board components 10.2 USB Flash Module (UFM) 10.2.1 Installing the UFM Field Replaceable Units (FRU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 10.2.1.1 Required tools Preliminary and concluding steps: tool-less ● Installing the UFM: Phillips PH1 / (+) No. 1 cross-head screwdriver ●...
  • Page 240: Installing The Ufm

    System board components 10.2.1.3 Installing the UFM Figure 103: UFM kit Pre-assembled UFM flash module kit (S26361-F3514-V3): 2 GB UFM SLC A3C40104433 UFM spacer A3C40109081 This black spacer will not be used. A white spacer is already mounted instead. UFM nylon screw A3C40109082 Upgrade and Maintenance Manual BX924 S3...
  • Page 241 System board components Figure 104: UFM mounting location UFM mounting location on the system board: UFM connector UFM spacer Upgrade and Maintenance Manual BX924 S3...
  • Page 242: Concluding Steps

    System board components Figure 105: Installing the UFM Ê Connect the UFM to the system board. Ê Secure the UFM with the nylon screw (see arrow). 10.2.1.4 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade"...
  • Page 243: Software Configuration

    System board components Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality" on page 10.2.1.5 Software configuration The UFM delivery set includes the "Recovery Tool CD" to setup the ESXi configuration.
  • Page 244: Preliminary Steps

    System board components 10.2.2.2 Preliminary steps Before removing the UFM, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê Disable boot watchdog functionality as described in section "Disabling boot watchdog functionality" on page Ê...
  • Page 245: Removing The Ufm

    System board components 10.2.2.3 Removing the UFM Ê Remove the nylon screw from the defective UFM. Figure 106: Removing the UFM Ê Grasp the UFM on its corners (see arrows), then pull it out gradually and carefully. The UFM spacer remains on the system board. 10.2.2.4 Concluding steps Perform the following procedures to complete the task: Ê...
  • Page 246: Replacing The Ufm

    System board components Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality" on page 10.2.3 Replacing the UFM Field Replaceable Units (FRU) Average hardware task duration: 10 minutes Average software task duration: 5 minutes 10.2.3.1 Required tools Preliminary and concluding steps:...
  • Page 247: Removing The Ufm

    System board components Ê Remove the server blade from the system unit as described in section "Removing the server blade from the system unit" on page Ê Open the server blade as described in section "Opening the server blade" on page 10.2.3.3 Removing the UFM Figure 107: Removing the UFM Ê...
  • Page 248: Re-Installing The Ufm

    System board components 10.2.3.4 Re-installing the UFM Figure 108: Preparing the new UFM Ê Remove the nylon screw (1) and the black spacer (2) from the new UFM. Ê Fit the new UFM on the UFM connector and the remaining UFM spacer. Ê...
  • Page 249 System board components Destroying the defective UFM CAUTION! The UFM contains customer information (e.g. IP address, license numbers). After replacing the UFM, hand the defective UFM over to the customer. If the customer requests disposal of the defective UFM, proceed as follows: Figure 109: Destroying the defective UFM Ê...
  • Page 250: Concluding Steps

    System board components 10.2.3.5 Concluding steps Perform the following procedures to complete the task: Ê Close the server blade as described in section "Closing the server blade" on page Ê Reinstall and secure the server blade in the system unit as described in section "Installing the server blade in the system unit"...
  • Page 251: Trusted Platform Module (Tpm)

    System board components 10.3 Trusted Platform Module (TPM) This section provides information on how to install, remove or replace the Trusted Platform Module (TPM). 10.3.1 Installing the TPM Field Replaceable Units (FRU) Average hardware task duration: 5 minutes Average software task duration: 5 minutes 10.3.1.1 Required tools Preliminary and concluding steps: ●...
  • Page 252: Installing The Tpm

    System board components Ê Shut down the server blade as described in section "Shutting down the server blade" on page Ê Remove the server blade from the rack as described in section "Removing the server blade from the system unit" on page Ê...
  • Page 253 System board components Figure 111: TPM mounting location TPM mounting location on the system board: TPM connector Cut-out for TPM spacer Upgrade and Maintenance Manual BX924 S3...
  • Page 254 System board components Figure 112: Installing the TPM spacer Ê Snap the TPM spacer into the cut-out in the system board (see circle). Figure 113: TPM bit insert Ê Attach the TPM bit insert or TPM module fixing tool (Japanese market) to a bit screw driver.
  • Page 255: Concluding Steps

    System board components Figure 114: Mounting the TPM Ê Connect the new TPM to the system board. Ê Secure the TPM with the TPM screw (see arrow) using the TPM bit insert (see figure 113 on page 254). Do not fasten the screw too firmly. Stop as soon as the head of the screw lightly touches the TPM.
  • Page 256 For detailed information on how to access the BIOS and modify settings, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual available online at http://manuals.ts.fujitsu.com or from the ServerView Suite DVD 2 supplied with your PRIMERGY server.
  • Page 257: Removing The Tpm

    System board components 10.3.2 Removing the TPM Field Replaceable Units (FRU) Average task duration: 30 minutes Note on TPM The server blade can be equipped with an optional TPM (Trusted Platform Module). This module enables third party programs to store key information (e.
  • Page 258 System board components Removing the TPM: ● 2 x 0.4 mm) – thin slotted screw driver ( For the Japanese market: – Dedicated TPM screw driver (CWZ8291A) Upgrade and Maintenance Manual BX924 S3...
  • Page 259: Preliminary Steps

    For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. Ê Disable TPM in the system board BIOS. Proceed as follows: Ê...
  • Page 260: Removing The Tpm

    "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual available online at or from the ServerView Suite DVD 2 http://manuals.ts.fujitsu.com supplied with your PRIMERGY server. Ê If applicable, open the rack door as described in section "Opening the rack...
  • Page 261: Concluding Steps

    System board components Ê Carefully loosen the TPM screw using a thin slotted screw driver (e.g. watchmaker's screw driver) or the dedicated TPM screw driver (Japanese market). CAUTION! Ensure to turn the screw clockwise in order to remove it! Slowly and carefully increase the pressure on the screw until it begins to turn.
  • Page 262: Replacing The Tpm

    System board components 10.3.3 Replacing the TPM Field Replaceable Units (FRU) Average task duration: 40 minutes CAUTION! Advise your contact persons that they must provide you with TPM backup copies. For security reasons, the TPM must be restored/re- saved by the customer. After installing a new system board, the TPM must be enabled.
  • Page 263: Preliminary Steps

    System board components 10.3.3.2 Preliminary steps Before replacing the TPM, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê If applicable, open the rack door as described in section "Opening the rack door"...
  • Page 264: Removing The Tpm

    System board components 10.3.3.3 Removing the TPM Ê Remove the TPM as described in section "Removing the TPM" on page 257. 10.3.3.4 Re-installing the TPM Figure 116: TPM spacer The TPM spacer is already present on the system board. Ê Re-install the TPM as described in section "Installing the TPM"...
  • Page 265 System board components Ê If BitLocker functionality is used and has been disabled before starting the maintenance task, re-enable BitLocker as described in section "Enabling BitLocker functionality" on page Upgrade and Maintenance Manual BX924 S3...
  • Page 266: Onboard Controller Sas Upgrade Rom (Scu Key)

    System board components 10.4 Onboard Controller SAS Upgrade ROM (SCU key) The SCU Key enables the SAS functionality of the Onboard controller. Upgrade and Repair Units (URU) Average task duration: 5 minutes 10.4.1 Required tools Preliminary and concluding steps: tool-less ●...
  • Page 267: Removing The Defective Scu Key

    System board components 10.4.3 Removing the defective SCU key Figure 117: Removing the SCU key Ê Pull the SCU key from the connector on the system board using the green touch point. Upgrade and Maintenance Manual BX924 S3...
  • Page 268: Installing The New Scu Key

    System board components 10.4.4 Installing the new SCU key Figure 118: Installing the SCU key Ê Connect the SCU key to the connector on the system board. Upgrade and Maintenance Manual BX924 S3...
  • Page 269: Concluding Steps

    System board components 10.4.5 Concluding steps Perform the following procedures: "Closing the server blade" on page 61 Ê "Installing the server blade in the system unit" on page 62 Ê "Switching on the server blade" on page 65 Ê "Closing the rack door" on page 67 Ê...
  • Page 270: Replacing The System Board

    System board components 10.5 Replacing the system board Field Replaceable Units (FRU) Average hardware task duration: 50 minutes Average software task duration: 10 minutes 10.5.1 Required tools Preliminary and concluding steps: tool-less ● Replacing the system board: ● – Phillips PH2 / (+) No. 2 screw driver Replacing the system board: ●...
  • Page 271: Preliminary Steps

    System board components 10.5.2 Preliminary steps Before replacing the system board, perform the following steps: Ê Disable BitLocker functionality as described in section "Disabling BitLocker functionality" on page Ê Disable boot watchdog functionality as described in section "Disabling boot watchdog functionality" on page Ê...
  • Page 272: Removing The System Board

    System board components 10.5.3 Removing the system board Ê Remove the following components from the system board as shown in the related sections: – Mezzanine cards with carrier: refer to section "Removing mezzanine cards" on page 148 Ensure to take note of the controllers’ mounting positions and cable connections for reassembly.
  • Page 273 System board components Figure 120: Installing the system board (A) Ê Carefully shift the system board to the rear (see arrow) in order to detach it from the centering bolts (see circles). Ê Hold the system board by the memory module ejectors and at a slight angle lift it out of the chassis.
  • Page 274: Installing The System Board

    System board components 10.5.4 Installing the system board 10.5.4.1 Mounting the system board Ê Hold the new system board by the memory module ejectors. Ê At a slight angle, lower the system board into the chassis. Figure 121: Detaching the system board (B) Ê...
  • Page 275: Concluding Steps

    System board components Figure 122: Installing the system board (B) Ê Secure the system board with the screw (M3 x 6 mm, C26192-Y10-C68) (see circle). Screw torque: 0.6 Nm (not applicable for the Japanese market) Ê Verify the settings on the new system board (jumpers and/or switch). For a detailed description, please refer to section "Onboard settings"...
  • Page 276 Ê If applicable, activate TPM functionality in the system BIOS under Security > TPM (Security Chip) Setting > Security Chip. For more information, refer to the "D3143 BIOS Setup Utility for PRIMERGY BX924 S3" reference manual. Ê Verify and update time settings as described in section "Verifying the system...
  • Page 277 System board components If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced controller (expansion card or onboard CNA). For further information, please refer to section "Note on network settings recovery" on page Upgrade and Maintenance Manual BX924 S3...
  • Page 278 System board components Upgrade and Maintenance Manual BX924 S3...
  • Page 279: Appendix

    Appendix 11.1 Mechanical overview 11.1.1 Server blade front Figure 123: PRIMERGY BX924 S3 server blade front Pos. Component ID card Y-cable connector Front panel (buttons and indicators) USB connector Upgrade and Maintenance Manual BX924 S3...
  • Page 280: Server Blade Interior

    Appendix 11.1.2 Server blade interior Figure 124: PRIMERGY BX924 S3 interior (example: no CPU 2 installed) Pos. Component Mounting socket for SSD 0 Mezzanine card 1 slot Memory modules for CPU 1 CPU 1 processor / heat sink CMOS battery...
  • Page 281: Configuration Tables

    Appendix 11.2 Configuration tables 11.2.1 Memory configuration table Please refer to chapter "Main memory" on page 155. 11.2.2 Mezzanine card configuration table Please refer to chapter "Population rules for mezzanine cards" on page 136. Upgrade and Maintenance Manual BX924 S3...
  • Page 282: Connectors And Indicators

    Appendix 11.3 Connectors and indicators 11.3.1 Connectors and indicators on the system board 11.3.1.1 Onboard connectors DIMM 1C DIMM 1E DIMM 2C DIMM 2E DIMM 3C DIMM 3E DIMM 1D DIMM 1F DIMM 2D DIMM 2F DIMM 3D DIMM 3F CPU 1 CPU 2 Batt.
  • Page 283: Onboard Settings

    Appendix 11.3.1.2 Onboard settings DIMM 1C DIMM 1E DIMM 2C DIMM 2E DIMM 3C DIMM 3E DIMM 1D DIMM 1F DIMM 2D DIMM 2F DIMM 3D DIMM 3F CPU 1 CPU 2 Batt. DIMM 3B DIMM 3H DIMM 2B DIMM 2H DIMM 1B DIMM 1H DIMM 3A...
  • Page 284: Onboard Indicators And Controls

    Appendix 11.3.1.3 Onboard indicators and controls DIMM 1C DIMM 1E DIMM 2C DIMM 2E DIMM 3C DIMM 3E DIMM 1D DIMM 1F DIMM 2D DIMM 2F DIMM 3D DIMM 3F CPU 1 CPU 2 Batt. DIMM 3B DIMM 3H DIMM 2B DIMM 2H DIMM 1B DIMM 1H...
  • Page 285 Appendix Component LEDs The LEDs C to G are visible from the outside. All other LEDs are only visible if the server blade has been opened. In order to access memory LEDs (B), the air cowls need to be removed (see section "Removing the air cowls"...
  • Page 286 Appendix Indicator Status Description No critical event orange An error was detected that requires flashing service intervention. Global Error A prefailure event has been detected that orange on requires (precautionary) service intervention. Mezzanine card 2 operational Mezzanine card 2 green on Mezzanine card 2 failure CPU 1 operational CPU 1...
  • Page 287: Connectors And Indicators On The Front Panel

    Appendix 11.3.2 Connectors and indicators on the front panel 11.3.2.1 Front panel connectors Figure 128: Front panel connectors Pos. Component Y-cable port USB connector Upgrade and Maintenance Manual BX924 S3...
  • Page 288: Front Panel Indicators

    Appendix 11.3.2.2 Front panel indicators Figure 129: I/O panel indicators Indicator Status Description Fabric 3/4 no network connection green Fabric 3/4 Fabric 3/4 an active network connection flashing green on Fabric 3/4 network connection Fabric 2 no network connection green Fabric 2 Fabric 2 an active network connectio flashing...
  • Page 289 Appendix Indicator Status Description Fabric 1 no network connection green Fabric 1 Fabric 1 an active network connectio flashing green on Fabric 1 network connection System is ok A prefailure event was detected for a CSS component that you can fix yellow on CSS indicator yourself (for reasons of precaution) with...
  • Page 290: Minimum Startup Configuration

    Appendix 11.4 Minimum startup configuration Field Replaceable Units (FRU) If the server blade does not start up or other problems occur, it may be necessary to take the system down to its most basic configuration in order to isolate the defective component. The minimum startup configuration consists of the following components: Component Notes and reference...

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