Avaya


Definity Quick Reference Manual page 44

Console operations
To transfer a call:
1. Answer the incoming call. Tell the calling person that you are going to
transfer their call.
2. Press the
3. Dial the number for the person to whom you want to transfer the call.
4. Use one of the following steps, a, b, c, or d, to complete the call.
a. To transfer the call, press the
b. If you want to announce the call, wait for the called person to
40 DEFINITY ECS Console Operations Quick Reference
button.
START
You hear a dial tone.
The Split lamp goes on.
You hear a ringback tone.
The display shows the extension you are calling.
starts ringing.
The calling person is connected to the ringing phone line.
You are disconnected from the call.
The Split lamp goes off.
The call appearance lamp goes off.
The display goes blank.
The Position Available lamp goes on.
The console returns to the normal operating mode.
answer. If the called person accepts the call, press the
button.
The calling person is connected to the called person.
You are disconnected from the call.
The Split lamp goes off.
The call appearance lamp goes off.
The display goes blank.
The Position Available lamp goes on.
The console returns to the normal operating mode.
button as soon as the call
RELEASE
RELEASE