Intrusion - Avaya


Definity Quick Reference Manual

Feature operation

Intrusion

The Intrusion feature enables you to interrupt a user's call to deliver an urgent
message or telephone call.
To interrupt a user to deliver an urgent message:
1. Press the
2. Dial the user's extension.
3. If you hear a busy tone or a Call Waiting tone, press the
4. Relay the message to the user.
5. Press the
To interrupt a user to transfer a call:
1. Transfer the call to the user's extension as described in
page
2. If you hear a busy tone or a Call Waiting tone, press the
3. Announce the incoming call.
button or an idle call appearance button.
START
You hear a dial tone.
The call appearance lamp goes on.
The Position Available lamp goes off.
You hear ringback tone, busy tone, or Call Waiting tone.
The lamp goes on.
INTRUSN
You are connected to the user's call.
The people on the call may hear an intrusion tone, depending on
how the switch is administered.
button.
RELEASE
You are disconnected from the call.
The call appearance lamp goes off.
The lamp goes off.
INTRUSN
The display goes blank.
The Position Available lamp goes on.
The console returns to the normal operating mode.
39.
You are connected to the call.
The people on the call may hear an intrusion tone, depending on
how the switch is administered.
button.
INTRUSN
''Transfer'' on
button.
INTRUSN
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