Crestron TPS-6X Series Operation Manual page 58

Isys 5.7" Wireless Touch Screens
54 • Isys 5.7" Wireless Touch Screens: TPS-6X Series
TPS-6X Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S)
Touch screen is Invalid control system IP
not responding address / IP ID set up
(Continued). on the TPS-6X.
Touch screen is set to
wrong RF channel.
Touch screen RF ID
does not match the RF
ID in the SIMPL
program.
Touch screen is out of
range of
CEN(I)-ERFGW-POE
gateway.
Touch screen Standby timeout has
display is dark. elapsed.
Unexpected Touch screen is
response from incorrectly calibrated.
touch screen.
TPS-6X boots up Invalid VT Pro-e project
with message or no VT Pro-e project is
saying "Your loaded.
desired page was
not found."
Crestron TPS-6X Series
CORRECTIVE ACTION
The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to
"COMM" which starts on page
18 to define IP addresses.
Refer to "WIRELESS" which
starts on page 26 to verify the
touch screen RF channel is
set to match the
CEN(I)-ERFGW-POE
gateway's channel ID.
Use Crestron Toolbox to poll
the network. Check the RF ID
for the touch screen. Then
refer to "WIRELESS" which
starts on page 26 to set its
RF ID to match the RF ID in
the SIMPL program.
Position the touch screen
within operating range or
relocate the
CEN(I)-ERFGW-POE. Refer
to "Specifications" which
starts on page 5 for operating
range details.
Touch the screen to
reactivate.
Recalibrate the touch screen
(refer to "Configuring the
Touch Screen" which starts
on page 12 and
"CALIBRATION MENU" on
page 14).
Load/reload VT Pro-e project
using Crestron Toolbox.
Operations Guide – DOC. 6875C