Crestron TPMC-8X-GA Operation Manual
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Crestron TPMC-8X-GA Operation Manual

Isys 8.4” wifi touch screen
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Crestron TPMC-8X-GA
®
Isys
8.4" WiFi Touch Screen
Operations Guide

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Summary of Contents for Crestron TPMC-8X-GA

  • Page 1 Crestron TPMC-8X-GA ® Isys 8.4” WiFi Touch Screen Operations Guide...
  • Page 2 Crestron, the Crestron logo, ADMS Intermedia Delivery System, Core 3, Core 3 UI, Crestron Toolbox, Crestron VisionTools, Isys, SystemBuilder, TouchPoint and VT Pro-e are trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and other countries. Acrobat, Adobe and Flash are trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

  • Page 3: Table Of Contents

    Troubleshooting......................52 Reference Documents....................53 Further Inquiries ......................54 Future Updates ......................54 Appendix: TPMC-8X-GA Security Pack ................55 Software License Agreement....................59 Return and Warranty Policies ....................61 Merchandise Returns / Repair Service ..............61 CRESTRON Limited Warranty................. 61 ®...

  • Page 5: Isys 8.4" Wifi Touch Screen: Tpmc-8X-Ga

    SVGA touch screen display and high powered onboard speakers produce amazing graphics, video and audio for an incredible personal media experience. Sleek, rugged and lightweight, the TPMC-8X-GA is brilliantly designed to provide a powerful mobile control solution that is easy to hold and intuitive to use.
  • Page 6 The choice of 802.11 a, b and g protocols affords reliable, high speed 2-way wireless performance in virtually any RF environment. It takes mere minutes to configure the TPMC-8X-GA for use with a Crestron CEN-WAP-ABG Wireless Access Point (sold separately) for a simple, secure Wi-Fi touch screen network solution.
  • Page 7 Over a Wi-Fi or wired LAN connection, the TPMC-8X-GA supports a wide range of streaming and downloadable file formats, including live video from a Web camera or network video streamer (Crestron CEN-NVS100 or equivalent, sold separately).
  • Page 8 Keyboard/Mouse Options On-screen keyboard and mouse capabilities enable complete control of the TPMC-8X-GA’s embedded Web browser and other applications and can also be used to control external network devices like the Crestron ADMS Intermedia Delivery System™ (sold separately) as well as computers running TouchPoint™...

  • Page 9: Specifications

    ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen Specifications Specifications for the TPMC-8X-GA are listed in the following table. TPMC-8X-GA Specifications SPECIFICATION DETAILS Touch Screen Display Display Type TFT active matrix color LCD Size 8.4 inch (213 mm) diagonal Aspect Ratio...
  • Page 10 8 – 44.1 kHz sampling rates High efficiency Class D stereo, Amplification 2.1 Watts per channel Battery Internal Battery Lithium Ion, 7.4 Volt, 2200 mAh, Crestron model TPMC-8X-BTP included Usage per Charge ~1.5 hours continuous, 9+ hours under normal use with standby/power down activated Charging Time ~2 hours (~2.5 - 3 hours when in use)
  • Page 11 2. By design, the touch screen will not load dynamic graphics if they are located on a password protected FTP or HTTP server. 3. Refer to Web site or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 12: Physical Description

    Crestron TPMC-8X-GA Physical Description This section provides information on the connections, controls and indicators available on your TPMC-8X-GA. TPMC-8X-GA Physical View (Shown on Optional TPMC-8X-DS Desktop Docking Station/Charger) ® 8 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 13 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen TPMC-8X-GA Overall Dimensions (Shown with Optional TPMC-8X-BTPE External Battery Pack Attached) 1.67 in 1.13 in (43 mm) (29 mm) Light Sensor Microphone 9.69 in (246 mm) 8.21 in (209 mm) ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 9 Operations Guide –...
  • Page 14 Battery Switch (1) Recessed slide switch inside battery compartment, shuts off battery for long term storage; refer to “Internal Battery Switch” on page (Continued on following page) ® 10 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 15 1. For programming details, refer to “Hard Buttons” on page 23. 2. Refer to Web site or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 16: Setup

    The IP ID is set within the TPMC-8X-GA’s table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8X-GA devices in the same system must be unique.

  • Page 17: Configuring The Touch Screen

    “Security” window. Refer to “Security” which starts on page 15 for more information. 4. When the “Crestron System Manager” window appears (shown below), select Project | Enter Setup Mode to enter the setup menu (refer to “Setup Menu Details”...
  • Page 18 “Preparing to Load Project” message. Maintain touch until after the countdown, when the message will change to “Loading Setup Screen”. ® 14 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 19 A mapped network drive permits easy access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 15 Operations Guide – DOC. 7078C Isys...
  • Page 20 5. Touch OK to enable the new network connection and return to the “Network Connections” window. Once all changes to network connections have been completed, touch OK to return to the “Security Setup” window. ® 16 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...

  • Page 21: Touch Screen

    The Certificates button can be used to install or uninstall certificates used for server and/or user authentication when making a secure connection (for example, to a secured wireless access point). In order to use certificates, the TPMC-8X-GA Security Pack must be installed (refer to “Appendix: TPMC-8X-GA Security Pack”...
  • Page 22 NOTE: When selecting Browse, the contents of the “Recent” folder will not be available. NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The Firmware tab of the “Project and Firmware”...
  • Page 23 The Test Recording button allows testing of the built-in microphone. Touching Play Test plays a short internal audio file. Changes to audio settings are made in real time. “Audio Setup” Window ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 19 Operations Guide – DOC. 7078C Isys...
  • Page 24 (child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron Web site (www.crestron.com), online help Answer ID 4190, for information on the latest versions of the software.
  • Page 25 NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect. NOTE: While browsing the Internet with the TPMC-8X-GA, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer.
  • Page 26 Screen Brightness can be varied from 0 to 100. To increase brightness, touch Up. To decrease brightness, touch Down. Lower brightness settings extend battery life. Touch Close to return to the setup menu. Screen Brightness Screen ® 22 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 27 By default, hard key number 4 will release the touch screen from the (optional) TPMC-8X-DSW docking station. Buttons are programmed using VT Pro-e. Touch Close to return to the setup menu. Hard Buttons Screen ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 23 Operations Guide – DOC. 7078C Isys...
  • Page 28 On-Screen Keyboard - Numeric Touch the key to change to a symbol keyboard, as shown in the illustration that follows. On-Screen Keyboard - Symbols ® 24 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 29 Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages and passcode messages, touch Configure Messages. The “Message Configurations Properties” window will open. ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 25 Operations Guide – DOC. 7078C Isys...
  • Page 30 Touch Close to close the popup window. NOTE: The default value for Screen Position is Lower Left. ® 26 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 31 NOTE: The default values for Color are white for Upper Left, blue for Lower-Right and black for Text. The default value for Timeout is 0 seconds. ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 27 Operations Guide – DOC. 7078C Isys...
  • Page 32 “Ethernet Setup” Window NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” line in the “Ethernet Setup” window is seen only when the TPMC-8X-GA is mounted on the optional (TPMC-8X-DS or TPMC-8X-DSW) Docking Station/Charger. NOTE: When the TPMC-8X-GA is mounted on the optional Docking Station/Charger and the wired LAN connection is used, the touch screen auto-switches to wired Ethernet communications.
  • Page 33 4628, for information on how Windows switches between wired Ethernet communications and Wi-Fi. NOTE: The TPMC-8X-GA Security Pack allows the user to provide a username and password for authentication in infrastructures utilizing a RADIUS (Remote Authentication Dial In User Service) server. For details, refer to “Appendix: TPMC-8X-GA Security Pack”...
  • Page 34 Use Window to configure my wireless network settings checkbox is checked. If using the TPMC-8X-GA Security Pack, make sure this is not checked. NOTE: The link at the bottom of the window, which says “Learn about setting up a wireless network configuration”...
  • Page 35 To configure your wireless network manually, complete the following procedure: 1. From the Wireless Networks tab, touch Add… to open the “Wireless network properties” window. “Wireless network properties” Window 2. Enter the Network name (SSID). ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 31 Operations Guide – DOC. 7078C Isys...
  • Page 36 The procedure for configuring IP settings for both wired and wireless networks is the same. The TPMC-8X-GA is configured for DHCP by default. To establish static processing or to switch between DHCP and static IP, use the General tab of the “Wireless Network Connection Properties”...
  • Page 37 Edit, remove or enter a control system’s IP address in the IP table to enable communication between the touch screen and a control system. The touch screen can communicate with multiple control systems. ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 33 Operations Guide – DOC. 7078C Isys...
  • Page 38 Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA For more information on IP tables, refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256), which is available from the Crestron Web site (www.crestron.com/manuals). “IP Table Setup” Window The IP ID is the ID number that is used to identify the touch screen in the control system’s IP table.
  • Page 39 Use the Up and Down buttons to set the Power Down from 0 through 120 minutes, where 0 disables the timeout. The power button (on the left side of the TPMC-8X-GA) can also be used to manually put the touch screen into power down mode. Press and release the power button to enter power down mode.
  • Page 40 The WiFi Status section of the setup menu contains a bar graph showing the strength of the Wi-Fi signal as well as an indicator to show when the TPMC-8X-GA is communicating with a wireless access point (AP). SSID, BSSID, IP and MAC addresses are also shown.
  • Page 41 Touch Exit to leave the setup menu and return to the project. If no project has been loaded, the touch screen will display an error message and return to the setup menu. ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 37 Operations Guide – DOC. 7078C Isys...

  • Page 42: Hardware Hookup

    When making connections to the TPMC-8X-GA, consider the following: • Use the included Crestron power supply for these devices. • The power supply cable cannot be extended. Hardware Connections for the TPMC-8X-GA (Left, Right and Bottom Views) Headphones MMC Compatible Card Slot (Inside Battery Compartment) USB: 12V 3.5A:...

  • Page 43: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 44 IP ID as shown in the following illustration. C2ENET-2 Device, Slot 8 2. If additional TPMC-8X-GA devices are to be added, repeat step 1 for each device. Each TPMC-8X-GA is assigned a different IP ID number as it is added.

  • Page 45: Programming With Visiontools Pro-E

    Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touch screen directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
  • Page 46 16-bit image may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading. Check your ® 42 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 47 To compile and use multibyte characters it is essential that the operating system understand the language. Some versions of Windows are available in many international languages and add-on software is available for other versions. ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 43 Operations Guide – DOC. 7078C Isys...

  • Page 48: Embedded Applications

    ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Embedded Applications A number of third-party or in-house applications are embedded in a VT Pro-e TPMC-8X-GA project. (Refer to illustration on the following page.) • Adobe Reader • Microsoft Excel Viewer •...

  • Page 49: Defaults For Embedded Windows Applications

    The following diagram is an example of a basic SIMPL program that enables you to open/close an embedded application. The example program is discussed following the diagram. ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 45 Operations Guide – DOC. 7078C Isys...
  • Page 50 One-Shot to reset the state of the Toggle symbol. Now the toggle is properly synchronized if the user closes the application from the touch screen itself. ® 46 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...

  • Page 51: Uploading And Upgrading

    TPMC-8X-GA in the “Internet Protocol (TCP/IP) Properties” window (refer to “Ethernet Details” which starts on page 28). 2. Confirm Ethernet connections between TPMC-8X-GA and PC. 3. Use the Address Book in the Crestron Toolbox to create an entry for the TPMC-8X-GA with the TPMC-8X-GA’s TCP/IP communication parameters.

  • Page 52: Program Checks

    8.4” WiFi Touch Screen Crestron TPMC-8X-GA Firmware Check the Crestron Web site to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-8X-GA firmware via Crestron Toolbox.

  • Page 53: Operation

    (TPMC-8X-DS) when it is connected to AC power or by connecting the TPMC-8X-GA to the optional Wall Mount Docking Station/Charger (TPMC-8X-DSW). The TPMC-8X-GA has four power modes: On, Standby, Power Down and Off. Refer to the following table for details. TPMC-8X-GA Power Modes...

  • Page 54: Charging The Internal Battery

    Security Infrastructure Since the TPMC-8X-GA does not use a traditional hard drive but rather an image that gets restored every time the touch screen is rebooted, any virus infection is cleared immediately after a reboot.
  • Page 55 The TPMC-8X-GA has ActiveX disabled and has no Java Virtual Machine installed. These applets cannot run on the TPMC-8X-GA. NOTE: While browsing the Internet with the TPMC-8X-GA, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer.

  • Page 56: Problem Solving

    Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8X-GA Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touch screen...

  • Page 57: Reference Documents

    The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site (www.crestron.com/manuals). List of Related Reference Documents DOCUMENT TITLE 2-Series Control Systems Reference Guide ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 53 Operations Guide – DOC. 7078C Isys...

  • Page 58: Further Inquiries

    Crestron Web site (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron Web site (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 59: Appendix: Tpmc-8X-Ga Security Pack

    In order to gain access in this infrastructure, a username and password must be entered for verification by the server. To facilitate this, the TPMC-8X-GA Security Pack adds the Atheros Client configuration utility. The Security Pack is available as a special firmware build (TPMC-8X-GA_SP_1.4.zip or later) for the TPMC-8X-GA.
  • Page 60 “Profile Management” Window (General) Enter a name for the profile in Profile Name and the name of your wireless network in SSID1. Then, touch the Security tab. ® 56 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...
  • Page 61 WPA/WPA2 EAP Type or 802.1x EAP Type, will become enabled. Use the drop down box to make your selection, then touch Configure…. “Configure PEAP” Window ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 57 Operations Guide – DOC. 7078C Isys...
  • Page 62 With the Profile Management tab selected, the window will display the new entry. Select the entry within the window and touch Activate. To complete the process, close this window using the “X” in the upper right corner. ® 58 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C...

  • Page 63: Software License Agreement

    This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
  • Page 64 “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

  • Page 65: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.

  • Page 66: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 67 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e., DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 68 Crestron Electronics, Inc. Operations Guide – DOC. 7078C 15 Volvo Drive Rockleigh, NJ 07647 (2028795) Tel: 888.CRESTRON 07.11 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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