Crestron TPMC-8T-GA Operation Manual
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Crestron TPMC-8T-GA Operation Manual

8.4” tabletop wifi touch screen
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Crestron TPMC-8T-GA
8.4" TableTop WiFi Touch Screen
Operations Guide

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Summary of Contents for Crestron TPMC-8T-GA

  • Page 1 Crestron TPMC-8T-GA 8.4” TableTop WiFi Touch Screen Operations Guide...
  • Page 2 Oracle Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Crestron TPMC-8T-GA 8.4” TableTop WiFi Touch Screen Contents 8.4” TableTop WiF Touch Screen: TPMC-8T-GA Introduction ..........................1 Features and Functions ....................1 Specifications ......................5 Physical Description ....................8 Setup ............................12 Network Wiring ......................12 Identity Code ......................12 Configuring the Touch Screen ...................

  • Page 5: Tabletop Wif Touch Screen: Tpmc-8T-Ga

    • 5-way thumbpad, up/down arrow buttons and four “hard keys” (Continued on following page) Refer to “Specifications” which starts on page 5 for full wireless range details. Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 1...
  • Page 6 Intelligent power management for “wake on touch” Advanced Touch Screen Control A Crestron touch screen offers an ideal user interface for controlling all the technology in a home, boardroom, classroom, courtroom or command center. Touch screens do away with piles of remote controls, cluttered wall switches and cryptic computer screens, simplifying and enhancing the technology.
  • Page 7 Streaming video capability makes it possible to view security cameras and other video sources over the wired or wireless network right on the touch screen display. Native support for H.264 and MJPEG formats allows the TPMC-8T-GA to display live video images from IP cameras and servers such as the Crestron CEN-NVS200 Network Video Streamer (sold separately).
  • Page 8 Keyboard/Mouse Options On-screen keyboard and mouse capabilities enable complete control of the TPMC-8T-GA’s embedded web browser and other applications. It can also be used ® to control computers running TouchPoint Virtual Mouse & Keyboard Software (VMK-WIN, sold separately).

  • Page 9: Specifications

    Crestron TPMC-8T-GA 8.4” TableTop WiFi Touch Screen Specifications Specifications for the TPMC-8T-GA are listed in the following table. TPMC-8T-GA Specifications SPECIFICATION DETAILS Touch Screen Display Display Type TFT active matrix color LCD Size 8.4 inch (213 mm) diagonal Aspect Ratio...
  • Page 10 SMK-8T Swivel Mount Kit TPMC-8X-DS-CSK Cable Security Kit VMK-WIN TouchPoint Virtual Mouse & Keyboard ® Software for Windows 1. Optimum viewing angle for best contrast is 37º. 6 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 11 2. By design, the touch screen does not load dynamic graphics if they are located on a password protected FTP or HTTP server. 3. Refer to website or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 12: Physical Description

    8.4” TableTop WiFi Touch Screen Crestron TPMC-8T-GA Physical Description This section provides information on the connections, controls and indicators available on the TPMC-8T-GA. TPMC-8T-GA Physical View 8 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 13 Crestron TPMC-8T-GA 8.4” TableTop WiFi Touch Screen TPMC-8T-GA Overall Dimensions (Top, Front and Rear Views) 9.69 in (246 mm) 6.21 in (158 mm) Rear view of base with cover removed Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 9...
  • Page 14 8.4” TableTop WiFi Touch Screen Crestron TPMC-8T-GA TPMC-8T-GA Overall Dimensions (Left and Right Side Views) 1.08 in 8.16 in (28 mm) (207 mm) 8.05 in (205 mm) 2.95 in (75 mm) 7.78 in (198 mm) Connectors, Controls, and Indicators CONNECTORS,...
  • Page 15 1. For programming details, refer to “Hard Buttons” on page 23. 2. Refer to website or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 16: Setup

    The IP ID is set within the TPMC-8T-GA’s IP table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8T-GA devices in the same system must be unique.

  • Page 17: Configuring The Touch Screen

    NOTE: The only connection required to configure the touch screen is power (supplied from the included power pack). The TPMC-8T-GA is configured from the setup menu. NOTE: If no project has been loaded or if an invalid project has been loaded, the touch screen displays the startup splash screen.
  • Page 18 “Preparing to Load Project” message is displayed. Maintain touch until after the countdown, when the message changes to “Loading Setup Screen”. 14 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 19 Exit. NOTE: The Battery and Power Down sections of the setup menu are not applicable to the TPMC-8T-GA and are not used. NOTE: To allow the touch screen to upload projects, standby is disabled until approximately five minutes after the project is loaded.
  • Page 20 Enter a User Name and Password. Touch the Remember and reconnect on startup checkbox if so desired. Touch OK to enable the new network connection and return to the Network Connections window. 16 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...

  • Page 21: Touch Screen

    Escape key (Esc) cancels calibration and returns to the setup menu. NOTE: The touch screen’s calibration routine can also be accessed through Crestron Toolbox if the touch screen is connected to a control system via TCP/IP. From the System Info page, select Functions >...
  • Page 22 NOTE: When selecting Browse, the contents of the Recent folder are not available. NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. Project and Firmware Window (Project Tab)
  • Page 23 The Test Recording button allows testing of the built-in microphone. Touching Play Test plays a short internal audio file. Changes to audio settings are made in real time. Audio Setup Window Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 19...
  • Page 24 (child windows) that open when in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron website (www.crestron.com), Online Help Answer ID 4190, for information on the latest versions of the software. Touch Close after all changes have been made. The touch screen must be rebooted for changes to take effect.
  • Page 25 NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect. NOTE: While browsing the Internet with the TPMC-8T-GA, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text “This operation has been cancelled due to restrictions in effect on this computer.
  • Page 26 Screen Brightness can be varied from 0 to 100. To increase brightness, touch Up. To decrease brightness, touch Down. Lower brightness settings extend battery life. Touch Close to return to the setup menu. Screen Brightness Screen 22 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 27 NOTE: The Wallmount Docking Station Release button is not applicable to the TPMC-8T-GA and is not used. Hard key number 4 can used in the same ways as buttons 2 and 3. Buttons are programmed using VT Pro-e.
  • Page 28 On-Screen Keyboard - Numeric Touch the key to change to a symbol keyboard, as shown in the illustration that follows. On-Screen Keyboard - Symbols 24 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 29 This position and size remain in memory until the touch screen is re-booted or it is re-set by the Crestron Studio or SIMPL Windows program. After reboot, the position of the on-screen keyboard reverts to the default position set in the VT Pro-e, Crestron Studio or SIMPL Windows program.
  • Page 30 Disconnected, Trying to Reconnect: A red popup message appears when • the touch screen loses connection with the control system. NOTE: Battery popup messages are not applicable to the TPMC-8T-GA and are not used. A control for popup message translucence is also provided. Translucence ranges from 25% to 100%, with a default value of 90%.
  • Page 31 Save & Reboot button on the setup menu. The Ethernet address and mask are displayed on this screen. Ethernet Setup Window NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” line is seen in the Ethernet Setup window. Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 27...
  • Page 32 8.4” TableTop WiFi Touch Screen Crestron TPMC-8T-GA NOTE: When the wired LAN connection on the TPMC-8T-GA is used, the touch screen auto-switches to wired Ethernet communications. When the connection is not used, the TPMC-8T-GA seamlessly switches over to Wi-Fi. NOTE: Refer to the Crestron website (www.crestron.com), Online Help Answer ID ®...
  • Page 33 (Refer to “Configure Manually” which starts on page 30.) Select the desired network and touch Connect to open the second Wireless Network Connection window. Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 29...
  • Page 34 From the Wireless Networks tab, touch Add to open the Wireless network properties window. Wireless network properties Window Enter the Network name (SSID). Select the Network Authentication and Data encryption from the drop-down menus. 30 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 35 The procedure for configuring IP settings for both wired and wireless networks is the same. The TPMC-8T-GA is configured for DHCP by default. To establish static processing or to switch between DHCP and static IP, use the General tab of the Wireless Network Connection Properties window (refer to illustration below), select Internet Protocol (TCP/IP) and touch Properties.
  • Page 36 IP address, then touch OK (to return to the Ethernet Setup window). Touch Configure again, modify the wireless network, then touch OK. The order in which modifications are performed does not matter. 32 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 37 Edit, remove or enter a control system’s IP address in the IP table to enable communication between the touch screen and a control system. The touch screen can communicate with multiple control systems. For more information on IP tables, refer to the latest version of the Crestron ® 3-Series Control Systems Reference Guide (Doc.
  • Page 38 NOTE: For security reasons, there is no persistence of the shared drive(s) after the touch screen is rebooted. Battery Details The Battery section of the setup menu is not applicable to the TPMC-8T-GA and is not used. Standby Details The Standby function turns off the backlight when the touch screen is inactive for a specified time.

  • Page 39: Hardware Hookup

    In the Docking Station Status section of the setup menu, Link Status shows when the TPMC-8T-GA is connected to Ethernet. IP and MAC addresses are also shown. The other indicator and buttons are not applicable to the TPMC-8T-GA and are not used.

  • Page 40: Recommended Cleaning

    Therefore, apply cleaning solution to the cloth rather than the surface of the touch screen. Wipe touch screen clean and avoid getting moisture beneath the bezels. 36 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...

  • Page 41: Uploading And Upgrading

    Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning. NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Service Providers (CSPs) only. New users must register to obtain access to certain areas of the site (including the FTP site).

  • Page 42: Programs, Projects And Firmware

    Crestron Toolbox. For details on uploading and upgrading, refer to the Crestron Studio help file, SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.

  • Page 43: Operation

    Security Infrastructure Since the TPMC-8T-GA does not use a traditional hard drive but rather an image that gets restored every time the touch screen is rebooted, any virus infection is cleared immediately after a reboot. However, using the currently available tools and techniques, Crestron has provided an infrastructure that protects against possible virus infections.
  • Page 44 Crestron. Virus from other machines on the network Since drives on the TPMC-8T-GA can be shared on the network, it is possible that a virus can write itself to files/folders on these shares. Our recommendation therefore is to share as "Read-Only," so that viruses cannot attach themselves to files on the TPMC-8T-GA.

  • Page 45: Problem Solving

    Crestron TPMC-8T-GA 8.4” TableTop WiFi Touch Screen Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8T-GA Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Cannot upload VT...

  • Page 46: Reference Documents

    VT Pro-e project is screens every loaded. time. Reference Documents All documents mentioned in the guide are available at www.crestron.com/manuals. List of Related Reference Documents DOCUMENT TITLE 3-Series Control Systems Reference Guide Crestron e-Control Reference Guide 42 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA...

  • Page 47: Further Inquiries

    Crestron worldwide offices at www.crestron.com/offices. To post a question about Crestron products, log onto Crestron’s Online Help at www.crestron.com/onlinehelp. First-time users must establish a user account to fully benefit from all available features.

  • Page 48: Appendix: Tpmc-8X-Ga Security Pack

    If authentication is not required, Crestron recommends not installing this package. Once installed it cannot be removed without sending the TPMC-8T-GA back to Crestron. To begin the authentication process for the wireless access point, touch AP in the Ethernet Setup window.
  • Page 49 Profile Management Window (General) Enter a name for the profile in Profile Name and the name of the wireless network in SSID1. Then, touch the Security tab. Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 45...
  • Page 50 WPA/WPA2 EAP Type or 802.1x EAP Type, becomes enabled. Use the drop down box to make the selection, then touch Configure. Configure PEAP Window 46 • 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA Operations Guide – DOC. 7262F...
  • Page 51 With the Profile Management tab selected, the window displays the new entry. Select the entry within the window and touch Activate. To complete the process, close this window using the “X” in the upper right corner. Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 47...

  • Page 52: Return And Warranty Policies

    (property or economic damages inclusive) arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or made by the purchaser for a third party.

  • Page 53: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks • or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 54 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e., DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 55 Crestron TPMC-8T-GA 8.4” TableTop WiFi Touch Screen This page is intentionally left blank. Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA • 51...
  • Page 56 Crestron Electronics, Inc. Operations Guide – DOC. 7262F (2031971) 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON 10.14 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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