Crestron TPS-6X Series Operation Manual

Crestron TPS-6X Series Operation Manual

Tps-6x series isys 5.7” wireless touch screens
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Crestron TPS-6X Series
®
Isys
5.7" Wireless Touch Screens
Operations Guide

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  • Page 1 Crestron TPS-6X Series ® Isys 5.7” Wireless Touch Screens Operations Guide...
  • Page 2 Other trademarks, registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
  • Page 3: Table Of Contents

    Crestron TPS-6X Series Isys 5.7” Wireless Touch Screens Contents Isys 5.7” Wireless Touch Screens: TPS-6X Series Introduction ..........................1 Features and Functions ....................2 Specifications ......................5 Physical Description ....................8 Setup ............................11 Network Wiring ......................11 Identity Code ......................11 Battery Switch ......................
  • Page 5: Isys 5.7" Wireless Touch Screens: Tps-6X Series

    2. Text engraving is not backlit on the white models. All models include default engraving. Custom engraving sold separately. All buttons may be removed using the TPS-6X-FP-NB No-Button Bezel (included). Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 1...
  • Page 6: Features And Functions

    2. 100 to 200 feet (30 to 61 meter) indoor range, subject to site-specific conditions. 3. When IR wireless is enabled, the RF transceiver is disabled and wired communications is restricted to console functions (programming and configuration) only. 2 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 7 . The push buttons come pre-engraved with labeling suited to a typical home theater or multimedia presentation application. If needed, customized engraving can be attained simply using Crestron Engraver software . A no-button front bezel is also included with the TPS-6X, which may be installed in place of the button bezel for a very clean appearance with no front panel push buttons.
  • Page 8 TPS-6X-IMCW Interface Module included with all models. Refer to individual product specifications for additional information. 2. Touch screen must be docked to enable video or wired communication. 4 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 9: Specifications

    38 kHz, RC5 format Range 50 feet (15 meters) typical Gateway Requires a C2N-IRGW IR Gateway or CNXRMIRD IR Receiver (both sold separately) (Continued on following page) Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 5...
  • Page 10 Dimensions Height 5.10 in (130 mm) Width 8.08 in (206 mm) Depth 1.57 in (40 mm) (Continued on following page) 6 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 11 4. May be powered by 24 Volts DC or Cresnet network power but not both. All power connections are made via the included TPS-6X-IMCW interface module. 5. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE following these footnotes.
  • Page 12: Physical Description

    9. Combined height of the TPS-6X touch screen docked is 6.21 in (158 mm) maximum on a TPS-6X-DS or TPS-6XNL-DS docking station and 3.30 in (84 mm) on a TPS-6X-DS-LP. NOTE: Crestron software and any files on the Web site are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIPs) only. New users must register to obtain access to certain areas of the site (including the FTP site).
  • Page 13 (28 mm) 3.38 in (86 mm) 5.10 in (130 mm) TPS-6X Overall Dimensions (Rear View) 7.02 in (179 mm) 4.37 in (111 mm) TPS-6X (Top View) Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 9...
  • Page 14 Text engraving is not backlit on the white models. All models include default engraving. Custom engraving sold separately. All buttons may be removed using the TPS-6X-FP-NB No-Button Bezel (included). 10 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 15: Setup

    “COMM” which starts on page 18). The IP ID may also be set from a personal computer (PC) using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPS-6X devices in the same system must be unique.
  • Page 16: Battery Switch

    RF ID. The RF ID is a two-digit hexadecimal number that can range from 03 to 12. The RF ID of the unit, set using the internal setup menu (refer to “WIRELESS” which starts on page 26) or in Crestron Toolbox, must match the RF ID specified in the SIMPL Windows program.
  • Page 17 Isys 5.7” Wireless Touch Screens If a project is running, the MAIN MENU can be accessed using one of two methods: via the trigger keys on the top of the touch screen or via Crestron Toolbox. Via the Trigger Keys Press and hold the right trigger key on the top of the touch screen and at the same time, touch the upper right corner of the screen.
  • Page 18 If calibration has not been started, it is possible to return to the MAIN MENU by touching RETURN. 14 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 19 The DOCKING STATION STATUS section has an indicator to show docked status. The RELEASE button is used to release the touch screen from its (optional) TPS-6X-DSW docking station. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 15...
  • Page 20 Toggles the key click sound for touch screen hard key presses After audio parameters have been set, touch RETURN to go back to the “SETUP MODE” menu or MAIN MENU. 16 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 21 TPS-6X-IMCW Interface Module (included) is receiving power. Touching the video display within the “VIDEO SETUP” screen provides a full screen view, as shown in the following illustration. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 17...
  • Page 22 RETURN to go to the previous menu. When all communication parameters have been selected, touch RETURN repeatedly to go back to the “SETUP MODE” menu or MAIN MENU. 18 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 23 (as shown in the illustration above) or as a hostname (as shown in the following illustration). Simply touch IP ADDRESS or HOSTNAME to switch between the two methods. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 19...
  • Page 24 PORT settings. Touch the Default Port button to reset the PORT to its factory default setting. To verify the latest status of connections listed in the IP table, touch Update IP Table. 20 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 25 DNS Servers buttons. A new Reboot required for settings to take effect. Reboot Now button appears, as shown in the following illustration. “ETHERNET SETUP” Menu (DHCP Disable) Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 21...
  • Page 26 + and – buttons on each menu are provided for setting the numbers. In each case, touch RETURN to go back to the previous menu. “ETHERNET SETUP” (EDIT IP ADDRESS) Menu 22 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 27 From the main “ETHERNET SETUP” menu, in the Static IP Settings section, touch DNS Servers to enter the “STATIC DNS SETTINGS” menu, as shown in the following illustration. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 23...
  • Page 28 Secondary WINS, as shown in the following illustrations. + and – buttons on each menu are provided for setting the numbers. In each case, touch RETURN to go back to the previous menu. “ETHERNET SETUP” (EDIT PRIMARY DNS) Menu 24 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 29 Crestron TPS-6X Series Isys 5.7” Wireless Touch Screens “ETHERNET SETUP” (EDIT SECONDARY DNS) Menu “ETHERNET SETUP” (EDIT PRIMARYARY WINS) Menu “ETHERNET SETUP” (EDIT SECONDARY WINS) Menu Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 25...
  • Page 30 Range RF Wireless Gateway Operations & Installation Guide (Doc. 7158) for details. When the acquire process is complete, the menu displays an Acquire Complete message, as shown in the following illustration. “WIRELESS SETUP” Menu (Acquire Complete) 26 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 31 “DIAGNOSTICS” Menu (Showing Wireless Link Quality) Other buttons on the “DIAGNOSTICS” menu should only be used under the supervision of a Crestron customer service representative during telephone support. For more information regarding wireless setup, refer to “Appendix A: The RF Spectrum”...
  • Page 32 “WIRELESS SETUP” Menu (Shown with Roaming Enabled) From the manual configuration menu or the main “WIRELESS SETUP” menu, touch ROAMING SETUP to enter the roaming setup menu shown on the following page. 28 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 33 UID. Touch See All GW UIDs to see the UIDs of all acquired gateways at once. The screen looks like the illustration on the following page. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 29...
  • Page 34 The Signal Strength meter shows the quality of the signal from the currently connected gateway. Touch RETURN to go back to the main “WIRELESS SETUP” menu. 30 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 35 Timeout. Buttons are also provided to enable/disable Power up on last page, which causes the touch screen to boot up to the last page it was on before shut down, Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 31...
  • Page 36 Key Backlight State turns the backlighting for the front panel keys ON or OFF. Touch Display Brightness to enter the “DISPLAY BRIGHTNESS” screen, shown in the illustration on the following page. 32 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 37 The Press To Trigger Level Now buttons allow for immediate setting of key brightness level to HIGH, MEDIUM or LOW. Touch RETURN to go back to the “BACKLIGHT SETUP” menu. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 33...
  • Page 38 Press RETURN to go back to the “TOUCHPANEL” menu. After touch screen parameters have been set, touch RETURN to go back to the “SETUP MODE” menu or the MAIN MENU. 34 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 39: Hardware Hookup

    Refer to “Network Wiring” on page 11 before attaching the 4-position terminal block connector. Apply power after all connections have been made. When making connections to the TPS-6X-IMCW, use Crestron power supplies for Crestron equipment. To mount the TPS-6X, the touch screen must first be positioned onto the docking station at a slight angle to latch the top portion of the docking station onto the touch screen.
  • Page 40 Hardware Connections for the TPS-6X-IMCW (Front) TO PANEL: Connect to TPS-6X-DS (or TPS-6X-DS-LP or TPS-6XNL-DS) via 10-Pin RJ-50 Cable (Cable Provided with Docking Station) POWER: From DC Power Pack 36 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 41: Recommended Cleaning

    Doing so can crack the screen and damage the touch screen. Enclosure The soft felt bag the TPS-6X came shipped in can be used to clean the bezel and the rest of the touch screen enclosure. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 37...
  • Page 42: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions submitted to Crestron’s True Blue Support, log in at www.crestron.com/onlinehelp. First-time users must establish a user account to fully benefit from all available features.
  • Page 43 To incorporate the TPS-6X (RF) into the system, drag the TPS-6X from the Touchpanels | Touchpanels (Wireless Two-Way) folder of the Device Library and drop it in the System Views. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 39...
  • Page 44 The system tree of the control system displays the device in the appropriate slot(s) with a default Net ID, IP ID, RF ID or IR ID as shown in the following illustrations. 40 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 45 Crestron TPS-6X Series Isys 5.7” Wireless Touch Screens C2Net Device, Slot 8 and 9 (Net ID and IP ID) C2Net Device, Slot 8 and 9 (RF ID) Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 41...
  • Page 46 If necessary, double click a device to open the “Device Settings” window and change the Net ID, IP ID, RF ID or IR ID, as shown in the following illustration(s). 42 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 47 Crestron TPS-6X Series Isys 5.7” Wireless Touch Screens “TPS-6X (Cresnet) Device Settings” Window “TPS-6X (Ethernet) Device Settings” Window Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 43...
  • Page 48: Programming With Visiontools

    Code” which starts on page 11. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.
  • Page 49 This file contains the VT Pro-e touch screen files and SIMPL Windows files that illustrate the high-performance capabilities of multi-mode objects. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 45...
  • Page 50 (for example, for a family photo), a sophisticated project can be created that fits in the memory space provided while the touch screen remains very responsive. 46 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 51 Properties” dialog boxes in VT-Pro-e. Refer to the following illustrations. VT Pro-e “Page Properties” Dialog Box VT Pro-e “Image Properties” Dialog Box – Bit Depth Selection – Bit Depth Selection Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 47...
  • Page 52: Push Button Programming

    Enter Chinese characters or numbers in separate strings or pad each number with “\x00” to make it multibyte and then combine it with Chinese characters in the same string. 48 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 53 Some versions of Windows are available in many international languages and add-on software is available for other versions. Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 49...
  • Page 54: Uploading And Upgrading

    2-Series Control Systems Reference Guide (Doc. 6256). Use the Address Book in Crestron Toolbox to create an entry for the TPS-6X using the expected communication protocol (Indirect). Select the Cresnet ID of the TPS-6X and the address book entry of the control system that is connected to the TPS-6X.
  • Page 55: Programs, Projects And Firmware

    SIMPL Windows using SIMPL Windows or Crestron Toolbox. VT Pro-e Upload the VT Pro-e file to the touch screen using VT Pro-e or Crestron Toolbox. Firmware Check the Crestron Web site to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.)
  • Page 56: Program Checks

    Cresnet or Ethernet. Cresnet Connections For Cresnet connections, using Crestron Toolbox, display the network device tree (Tools | Network Device Tree View) to show all network devices connected to the control system. Right-click on the TPS-6X to display actions that can be performed on the TPS-6X.
  • Page 57: Problem Solving

    Crestron TPS-6X Series Isys 5.7” Wireless Touch Screens Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-6X Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device does not Battery is discharged.
  • Page 58 Invalid VT Pro-e project Load/reload VT Pro-e project with message or no VT Pro-e project is using Crestron Toolbox. saying “Your loaded. desired page was not found.” 54 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 59: Check Network Wiring

    Cresnet power usage of the entire chain. If the unit is run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.
  • Page 60: Reference Documents

    Crestron worldwide offices on the Crestron Web site (www.crestron.com/offices) for assistance within a particular geographic region. To post a question about Crestron products, log onto the Online Help section of the Crestron Web site (www.crestron.com/onlinehelp). First-time users must establish a user account to fully benefit from all available features.
  • Page 61: Appendix A: The Rf Spectrum

    Isys 5.7” Wireless Touch Screens Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device communicates.
  • Page 62: Appendix B: Optimum Rf Reception Guidelines

    (no obstructions between gateway and receiver). Crestron recommends that the gateway is at least five to six feet high for best results. Avoid placing transceivers or transmitters at a low height or on the ground.
  • Page 63 Crestron TPS-6X Series Isys 5.7” Wireless Touch Screens Horizontal Orientation Building Antenna Top of gateway Vertical Orientation Building Antenna Rear of gateway Operations Guide – DOC. 6875C Isys 5.7” Wireless Touch Screens: TPS-6X Series • 59...
  • Page 64 Isys 5.7” Wireless Touch Screens Crestron TPS-6X Series Right Angle Orientation Building Antenna Top of gateway 60 • Isys 5.7” Wireless Touch Screens: TPS-6X Series Operations Guide – DOC. 6875C...
  • Page 65: Return And Warranty Policies

    (property or economic damages inclusive) arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or made by the purchaser for a third party.
  • Page 66 Crestron Electronics, Inc. Operations Guide – DOC. 6875C (2025141) 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON 10.12 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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