Crestron TPMC-8X-GA Operation Manual
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Crestron TPMC-8X-GA Operation Manual

8.4” wifi touch screen
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Summary of Contents for Crestron TPMC-8X-GA

  • Page 1 Crestron TPMC-8X-GA 8.4” WiFi Touch Screen Operations Guide...
  • Page 2 Oracle America, Inc. in the United States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Troubleshooting ......................44 Reference Documents ....................45 Further Inquiries ......................46 Future Updates ......................46 Appendix: TPMC-8X-GA Security Pack ................47 Return and Warranty Policies ....................51 Merchandise Returns / Repair Service ..............51 Crestron Limited Warranty ..................51 ®...

  • Page 5: Wifi Touch Screen: Tpmc-8X-Ga

    8.4” WiFi Touch Screen: TPMC-8X-GA Introduction ® Sleek, rugged and lightweight, the TPMC-8X-GA from Crestron is brilliantly designed to provide a powerful mobile control solution that is easy to hold and intuitive to use. This stylish Wi-Fi touch screen offers enhanced wireless performance, onboard multimedia and Web browsing, high performance H.264...
  • Page 6 Optional desktop and wall mount docking stations (sold separately) Advanced Touch Screen Control A Crestron touch screen offers an ideal user interface for controlling all the technology in a home, boardroom, classroom, courtroom or command center. Touch screens do away with piles of remote controls, cluttered wall switches and cryptic computer screens, simplifying and enhancing the technology.
  • Page 7 Streaming video capability makes it possible to view security cameras and other video sources right on the touch screen display. Native support for H.264 and MJPEG formats allows the TPMC-8X-GA to display live video images from Web cameras and servers such as the Crestron CEN-NVS200 Network Video Streamer (sold separately).
  • Page 8 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Keyboard/Mouse Options On-screen keyboard and mouse capabilities enable complete control of the TPMC-8X-GA’s embedded Web browser and other applications. It can also be used ® to control computers running TouchPoint Virtual Mouse & Keyboard Software (VMK-WIN, sold separately).

  • Page 9: Specifications

    Crestron TPMC-8X-GA 8.4” WiFi Touch Screen Specifications Specifications for the TPMC-8X-GA are listed in the following table. TPMC-8X-GA Specifications SPECIFICATION DETAILS Touch Screen Display Display Type TFT active matrix color LCD Size 8.4 inch (213 mm) diagonal Aspect Ratio 4:3 SVGA...
  • Page 10 9.69 in (246 mm) Depth 1.13 in (29 mm) 1.67 in (43 mm) with external battery pack (sold separately) Weight (with internal battery) 2.0 lb (0.9 kg) (Continued on following page) 6 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 11 2. By design, the touch screen does not load dynamic graphics if they are located on a password protected FTP or HTTP server. 3. Refer to Web site or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 12: Physical Description

    Crestron TPMC-8X-GA Physical Description This section provides information on the connections, controls and indicators available on the TPMC-8X-GA. TPMC-8X-GA Physical View (Shown on Optional TPMC-8X-DS Desktop Docking Station/Charger) 8 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 13 Crestron TPMC-8X-GA 8.4” WiFi Touch Screen TPMC-8X-GA Overall Dimensions (Shown with Optional TPMC-8X-BTPE External Battery Pack Attached) 1.67 in 1.13 in (43 mm) (29 mm) Light Sensor Microphone 9.69 in (246 mm) 8.21 in (209 mm) Operations Guide – DOC. 7078G...
  • Page 14 Accepts up to 32 GB MMC (not included) Battery Switch (1) Recessed slide switch inside battery compartment, shuts off battery for long term storage; refer to “Internal Battery Switch” on page (Continued on following page) 10 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 15 1. For programming details, refer to “Hard Buttons” on page 23. 2. Refer to Web site or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 16: Setup

    The IP ID is set within the TPMC-8X-GA’s IP table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8X-GA devices in the same system must be unique.

  • Page 17: Configuring The Touch Screen

    NOTE: The only connection required to configure the touch screen is power (supplied from the internal battery, external battery or the included power pack). The TPMC-8X-GA is configured from the setup menu. NOTE: If no project has been loaded or if an invalid project has been loaded, the touch screen displays the startup splash screen.
  • Page 18 “Preparing to Load Project” message is displayed. Maintain touch until after the countdown, when the message changes to “Loading Setup Screen”. 14 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 19 Touch Setup Connections… to open the “Network Connections” window. This window is used to map to a network drive. A mapped network drive permits easy access to embedded application files (for example, Word, Excel, PowerPoint) and Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 15...
  • Page 20 Touch OK to enable the new network connection and return to the “Network Connections” window. Once all changes to network connections have been completed, touch OK to return to the “Security Setup” window. 16 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...

  • Page 21: Touch Screen

    The Certificates button can be used to install or uninstall certificates used for server or user authentication when making a secure connection (for example, to a secured wireless access point). In order to use certificates, the TPMC-8X-GA Security Pack must be installed (refer to “Appendix: TPMC-8X-GA Security Pack” which starts on page 47 for details).
  • Page 22 8.4” WiFi Touch Screen Crestron TPMC-8X-GA NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The Firmware tab of the “Project and Firmware” window (refer to illustration below) displays the Current Loaded Firmware and also has a Load New Firmware section.
  • Page 23 The Test Recording button allows testing of the built-in microphone. Touching Play Test plays a short internal audio file. Changes to audio settings are made in real time. “Audio Setup” Window Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 19...
  • Page 24 (child windows) that open when in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron Web site (www.crestron.com), Online Help Answer ID 4190, for information on the latest versions of the software. Touch Close after all changes have been made. The touch screen must be rebooted for changes to take effect.
  • Page 25 NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect. NOTE: While browsing the Internet with the TPMC-8X-GA, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text “This operation has been cancelled due to restrictions in effect on this computer.
  • Page 26 Screen Brightness can be varied from 0 to 100. To increase brightness, touch Up. To decrease brightness, touch Down. Lower brightness settings extend battery life. Touch Close to return to the setup menu. Screen Brightness Screen 22 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 27 By default, hard key number 4 releases the touch screen from the (optional) TPMC-8X-DSW docking station. Buttons are programmed using VT Pro-e. Touch Close to return to the setup menu. Hard Buttons Screen Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 23...
  • Page 28 On-Screen Keyboard - Numeric Touch the key to change to a symbol keyboard, as shown in the illustration that follows. On-Screen Keyboard - Symbols 24 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 29 This position and size remain in memory until the touch screen is re-booted or it is re-set by the Crestron Studio or SIMPL Windows program. After reboot, the position of the on-screen keyboard reverts to the default position set in the VT Pro-e, Crestron Studio or SIMPL Windows program.
  • Page 30 A Test Message button lets the user see the changes to popup message position and translucence. Touch Close to close the popup window. NOTE: The default value for Screen Position is Lower Left. 26 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 31 Touch Close to close the test popup window. NOTE: The default values for Color are white for Upper Left, blue for Lower-Right and black for Text. The default value for Timeout is 0 seconds. Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 27...
  • Page 32 “Ethernet Setup” Window NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” line in the “Ethernet Setup” window is seen only when the TPMC-8X-GA is mounted on the optional (TPMC-8X-DS or TPMC-8X-DSW) Docking Station/Charger. 28 • 8.4” WiFi Touch Screen: TPMC-8X-GA...
  • Page 33 ID 4628, for information on how Windows switches between wired Ethernet communications and Wi-Fi. NOTE: The TPMC-8X-GA Security Pack allows the user to provide a username and password for authentication in infrastructures utilizing a RADIUS (Remote Authentication Dial In User Service) server. For details, refer to “Appendix: TPMC-8X-GA Security Pack”...
  • Page 34 Use Window to configure my wireless network settings checkbox is checked. If using the TPMC-8X-GA Security Pack, make sure this is not checked. NOTE: The link at the bottom of the window, which says “Learn about setting up a wireless network configuration”...
  • Page 35 To configure the wireless network manually, complete the following procedure: From the Wireless Networks tab, touch Add… to open the “Wireless network properties” window. “Wireless network properties” Window Enter the Network name (SSID). Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 31...
  • Page 36 The procedure for configuring IP settings for both wired and wireless networks is the same. The TPMC-8X-GA is configured for DHCP by default. To establish static processing or to switch between DHCP and static IP, use the General tab of the “Wireless Network Connection Properties”...
  • Page 37 IP address, then touch OK (to return to the “Ethernet Setup” window). Touch Configure again, modify the wireless network, then touch OK. The order in which modifications are performed does not matter. Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 33...
  • Page 38 The touch screen can communicate with multiple control systems. For more information on IP tables, refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256), which is available from the Crestron Web site (www.crestron.com/manuals).
  • Page 39 Use the Up and Down buttons to set the Power Down from 0 through 120 minutes, where 0 disables the timeout. The power button (on the left side of the TPMC-8X-GA) can also be used to manually put the touch screen into power down mode. Press and release the power Operations Guide –...
  • Page 40 The WiFi Status section of the setup menu contains a bar graph showing the strength of the Wi-Fi signal as well as an indicator to show when the TPMC-8X-GA is communicating with a wireless access point (AP). SSID, BSSID, IP and MAC addresses are also shown.
  • Page 41 Touch Exit to leave the setup menu and return to the project. If no project has been loaded, the touch screen displays an error message and return to the setup menu. Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 37...

  • Page 42: Hardware Hookup

    When making connections to the TPMC-8X-GA, consider the following: • Use the included Crestron power supply for these devices. • The power supply cable cannot be extended. Hardware Connections for the TPMC-8X-GA (Left, Right and Bottom Views) Headphones MMC Compatible Card Slot (Inside Battery Compartment) USB: 12V 3.5A:...

  • Page 43: Uploading And Upgrading

    Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning. NOTE: Crestron software and any files on the Web site are for authorized Crestron dealers and Crestron Service Providers (CSPs) only. New users must register to obtain access to certain areas of the site (including the FTP site).

  • Page 44: Programs, Projects And Firmware

    Crestron Toolbox. For details on uploading and upgrading, refer to the Crestron Studio help file, SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.

  • Page 45: Operation

    (TPMC-8X-DS) when it is connected to AC power or by connecting the TPMC-8X-GA to the optional Wall Mount Docking Station/Charger (TPMC-8X-DSW). The TPMC-8X-GA has four power modes: On, Standby, Power Down and Off. Refer to the following table for details. TPMC-8X-GA Power Modes...

  • Page 46: Charging The Internal Battery

    Security Infrastructure Since the TPMC-8X-GA does not use a traditional hard drive but rather an image that gets restored every time the touch screen is rebooted, any virus infection is cleared immediately after a reboot.
  • Page 47 The TPMC-8X-GA has ActiveX disabled and has no Java Virtual Machine installed. These applets cannot run on the TPMC-8X-GA. NOTE: While browsing the Internet with the TPMC-8X-GA, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text “This operation has been cancelled due to restrictions in effect on this computer.

  • Page 48: Problem Solving

    8.4” WiFi Touch Screen Crestron TPMC-8X-GA Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8X-GA Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touch screen...

  • Page 49: Reference Documents

    The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site (www.crestron.com/manuals). List of Related Reference Documents DOCUMENT TITLE 2-Series Control Systems Reference Guide Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 45...

  • Page 50: Further Inquiries

    Crestron worldwide offices on the Crestron Web site (www.crestron.com/offices) for assistance within a particular geographic region. To post a question about Crestron products, log onto the Online Help section of the Crestron Web site (www.crestron.com/onlinehelp). First-time users must establish a user account to fully benefit from all available features.

  • Page 51: Appendix: Tpmc-8X-Ga Security Pack

    In order to gain access in this infrastructure, a username and password must be entered for verification by the server. To facilitate this, the TPMC-8X-GA Security Pack adds the Atheros Client configuration utility. The Security Pack is available as a special firmware build (TPMC-8X-GA_SP_1.4.zip or later) for the TPMC-8X-GA.
  • Page 52 Touch New… to open the “Profile Management” window. “Profile Management” Window (General) Enter a name for the profile in Profile Name and the name of the wireless network in SSID1. Then, touch the Security tab. 48 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 53 WPA/WPA2 EAP Type or 802.1x EAP Type, becomes enabled. Use the drop down box to make the selection, then touch Configure…. “Configure PEAP” Window Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 49...
  • Page 54 With the Profile Management tab selected, the window displays the new entry. Select the entry within the window and touch Activate. To complete the process, close this window using the “X” in the upper right corner. 50 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...

  • Page 55: Return And Warranty Policies

    (property or economic damages inclusive) arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or made by the purchaser for a third party.

  • Page 56: Microsoft ® Windows Xp ® Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks • or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 57 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e., DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 58 8.4” WiFi Touch Screen Crestron TPMC-8X-GA This page is intentionally left blank. 54 • 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078G...
  • Page 59 Crestron TPMC-8X-GA 8.4” WiFi Touch Screen This page is intentionally left blank. Operations Guide – DOC. 7078G 8.4” WiFi Touch Screen: TPMC-8X-GA • 55...
  • Page 60 Crestron Electronics, Inc. Operations Guide – DOC. 7078G (2028795) 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON 05.13 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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