Crestron V-Pane TPMC-V12 Operation Manual
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Crestron V-Pane TPMC-V12 Operation Manual

Integrated 12” & 15” hd touch screens
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Crestron TPMC-V12 & TPMC-V15
V-Panel™
Integrated 12" & 15" HD Touch Screens
Operations Guide

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Summary of Contents for Crestron V-Pane TPMC-V12

  • Page 1 Crestron TPMC-V12 & TPMC-V15 V-Panel™ Integrated 12” & 15” HD Touch Screens Operations Guide...
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Contents V-Panel Integrated 12” and 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Introduction ..........................1 Features and Functions ....................1 Applications......................... 6 Specifications ......................8 Physical Description ....................14 Setup ............................27 Network Wiring ......................

  • Page 5: V-Panel Integrated 12" And 15" Hd Touch Screens: Tpmc-V12 & Tpmc-V15

    Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens V-Panel Integrated 12” and 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Introduction ® Crestron V-Panels™ deliver the ultimate touch screen experience, blending style and function with advanced high definition graphics. The TPMC-V12 and TPMC-V15 both feature a fully integrated design combining the touch screen display and graphics engine in a single, slim housing.
  • Page 6 Available in white or black Advanced Touch Screen Control A Crestron touch screen offers an ideal user interface for controlling all the technology in a home, boardroom, classroom, courtroom or command center. Touch screens do away with piles of remote controls, cluttered wall switches and cryptic computer screens, simplifying and enhancing the technology.
  • Page 7 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Crestron Smart Graphics include the following enhancements: • Cool looking graphical buttons, sliders, knobs and gauges are intuitive and fun to use. • Kinetic effects enhance the feeling of realism with lists and toolbars that scroll with momentum at the flick of a fingertip.
  • Page 8 SIP server. The TPMC-V12/15 also supports legacy Crestron IP Intercom, enabling compatibility with older Crestron touch screens that do not support Rava. Speakers and Microphone Built-in front firing speakers provide clear audio for listening to multimedia, as well as for intercom in combination with the integrated microphone.
  • Page 9 15 feet (4.5 meters). For longer distances up to 330 feet (100 meters), especially for in-wall applications, 3, 4 either a choice of several Crestron wire solutions or generic CAT5e can be used. ®...

  • Page 10: Applications

    V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Applications The following diagrams show a TPMC-V12 in a typical application. TPMC-V12 in a Typical Application (Each Diagram Varies with LAN Cable Length*) 6 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide –...
  • Page 11 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens The following diagrams show a TPMC-V15 in a typical application. TPMC-V15 in a Typical Application (Each Diagram Varies with LAN Cable Length*) V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 7...

  • Page 12: Specifications

    V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Specifications Specifications for the TPMC-V12/15 are listed in the following table. TPMC-V12/15 Specifications SPECIFICATION DETAILS Touch Screen Display Display Type TFT Active Matrix Color Display Size TPMC-V12 12.1 inch (307 mm) diagonal TPMC-V15 15.3 inch (390 mm) diagonal Aspect Ratio...
  • Page 13 Features Built-in microphone and amplified speakers (Refer to illustrations on pages 18, 20, 22 and 24 for microphone location), Rava SIP Intercom, Crestron IP Intercom Streaming/File Formats As supported by Windows Media Player Audio Feedback Formats MP3 using Smart Graphics, WAV using “traditional”...
  • Page 14 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V12/15 Specifications (Continued) SPECIFICATION DETAILS Enclosure TPMC-V12 Plastic case, VESA 75 x 75 mm mountable; TPMC-V12-TILT model includes tabletop tilt stand with 0º to 35º adjustable screen tilt, optional swivel mount sold separately; TPMC-V12-WALL model includes WMKC-V12 wall mount conversion kit with plastic front bezel;...
  • Page 15 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12/15 Specifications (Continued) SPECIFICATION DETAILS Weight TPMC-V12 5.3 lb (2.4 kg) TPMC-V12-TILT 9.1 lb (4.2 kg) TPMC-V12-WALL 8.6 lb (3.9 kg) TPMC-V15 8.1 lb (3.7 kg) TPMC-V15-TILT 11.9 lb (5.4 kg) TPMC-V15-WALL 12.4 lb (5.6 kg)
  • Page 16 BBI-V15 Pre-Construction Wall Mount Back Box for TPMC-V15-WALL – International Version CEN-NVS200 Network Video Streamer CRESCAT Crestron Home CAT5 AV Cable CRESCAT-D-HP Crestron Home “High Power” CAT5 AV Cable ® CRESCAT-QM QuickMedia Cable CRESNET Cresnet Control Cable CRESNET-HP Cresnet “High Power” Control Cable...
  • Page 17 Post-Construction Wall Mounting Kit with Trim Ring for TPMC-V15-WALL 1. Contact Crestron for a current list of embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates. 2. USB port can also be used to load projects or firmware via a USB flash drive.

  • Page 18: Physical Description

    V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Physical Description This section provides information on the connections, controls and indicators available on the TPMC-V12/15. TPMC-V12-TILT Physical View (Shown in Black) 14 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide –...
  • Page 19 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12-WALL Physical View (Shown in White) V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 15 Operations Guide – DOC. 6940G...
  • Page 20 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V15-TILT Physical View (Shown in Black) 16 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940G...
  • Page 21 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V15-WALL Physical View (Shown in White) TPMC-V15 Physical View (Rear Showing Connector Ports) V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 17 Operations Guide – DOC. 6940G...
  • Page 22 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V12 Overall Dimensions (Front and Side Views) 11.72 in (298 mm) 10.22 in (260 mm) 1.66 in (42 mm) Microphone 18 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide –...
  • Page 23 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12 Overall Dimensions (Rear View) 2.96 in 4.39 in (75 mm) (112 mm) 2.96 in (75 mm) 4.14 in (105 mm) NOTE: In the illustration above, the TPMC-V12 is shown with the rear cover removed.
  • Page 24 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V12-TILT Overall Dimensions (Front View) 11.72 in (298 mm) 10.22 in (260 mm) 10.81 in (275 mm) Microphone 20 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide –...
  • Page 25 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12-TILT Overall Dimensions (Side View) 35º Max Tilt Angle 64.00 in ±1.00 1.66 in (~1.63 m) (42 mm) 8.11 in (206 mm) V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 21...
  • Page 26 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V15 Overall Dimensions (Front and Side Views) 15.33 in (390 mm) 11.10 in (282 mm) 1.85 in (47 mm) Microphone 22 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide –...
  • Page 27 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V15 Overall Dimensions (Rear View) 6.19 in 2.96 in (158 mm) (75 mm) 2.96 in (75 mm) 4.14 in (105 mm) NOTE: In the illustration above, the TPMC-V15 is shown with the rear cover removed.
  • Page 28 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V15-TILT Overall Dimensions (Front View) 15.33 in (390 mm) 11.10 in (282 mm) 11.69 in (297 mm) Microphone 24 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide –...
  • Page 29 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V15-TILT Overall Dimensions (Side View) 35º Max Tilt Angle 64.00 in ±1.00 1.85 in (~1.63 m) (47 mm) 8.11 in (206 mm) TPMC-V12/15 Overall Dimensions (Rear View – V15 Shown) V-Panel Integrated 12”...
  • Page 30 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Connectors, Controls & Indicators CONNECTORS DESCRIPTION CONTROLS, AND INDICATORS Hard Key (1) Programmable push button, also reboots the touch screen if held for six seconds Power LED (1) Green LED, indicates touch screen is in active state 24 Y Z G (1) 4-pin 3.5 mm detachable terminal block,...

  • Page 31: Setup

    TPMC-V12/15’s IP table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-V12/15 devices in the same system must be unique.

  • Page 32: V-Panel Configuration

    If the project has a button defined for this purpose, touching the button provides entry into the setup menu. Crestron Toolbox can be also used to enter the setup menu: Establish communication with the touch screen (refer to “Establishing Communication” on page 51 for details).

  • Page 33: Setup Menu Details

    Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12/15 Setup Menu The setup menu provides access to all basic functions and parameters. It is divided into Setup, Ethernet, Standby, Screen Brightness, Misc. Controls, Hard Button Feedback, and Ethernet Status sections. There are also buttons for Save & Reboot, Shut Down and Exit.
  • Page 34 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Security The Security button opens the “Security Setup” window, which allows the user to change the username and password of the system account, set up and close network connections, set up a proxy server, close network connections, and clear Internet browser temporary files, history and cookies.
  • Page 35 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens To add a new network connection, touch Add…. “Configure Network Connection” Window To add a network drive, perform the following procedure: Touch to browse for the new network connection. If the remote...
  • Page 36 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 To set up a proxy server, select Use Proxy Server. Enter the IP address or name of the proxy server. If desired, specify addresses that should not use the proxy server (i.e., intranet addresses).

  • Page 37: Touch Screen

    NOTE: The touch screen’s calibration routine can also be accessed through Crestron Toolbox if the touch screen is connected to a control system via Cresnet or TCP/IP by selecting the device from the Network Device Tree and right-clicking the device to select Functions >...
  • Page 38 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 When Touch Screen Test is touched, the test screen opens (refer to illustration below). This screen allows the user to test the touch screen response at 17 points on the screen. Each button on the screen lights when touched. Touch Return to exit the test screen.
  • Page 39 NOTE: When selecting Browse, the contents of the “Recent” folder are not available. NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. NOTE: When loading a project to an external storage device (e.g., MMC card or flash drive), a subdirectory (not the root) must be used as the working path.
  • Page 40 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 “Project and Firmware” Window (Firmware Tab) Current Loaded Firmware displays the version of the current firmware. In the Load New Firmware section, touch Browse and select the firmware file (i.e., the .csz or .zip file) to be loaded from a network drive, USB device or flash drive. Touch Load to load the new firmware.
  • Page 41 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Video is set up using the Overscan and Color controls (Brightness, Hue, Contrast and Saturation). Overscan Overscan is the active image area in a video picture that is outside the edges of the display device.
  • Page 42 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Audio Touch Audio to open the “Audio Setup” window, shown in the illustration that follows. Volume controls and Mute buttons are available for Speakers, Local Audio and Key Clicks, as well as a Mute button for the Microphone input. In the Local Audio/Microphone Control section, check boxes are provided to enable microphone noise suppression and enable microphone echo cancellation.
  • Page 43 (child windows) that open when in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron website (www.crestron.com), Online Help Answer ID 4190, for information on the latest versions of the software. Touch Close after all changes have been made. The touch screen must be rebooted for changes to take effect.
  • Page 44 USB mouse, right-click on the VNC viewer window, then select Save configuration info as…. NOTE: Refer to the Crestron website, Online Help Answer ID 4627, for information on how to set up the VNC viewer. Refer to Answer ID 3345 for information on how to program the MJPEG viewer.
  • Page 45 The Ethernet portion of the setup menu allows configuration of the touch screen settings for Ethernet communications. The Crestron Swirl logo at the top of the Ethernet portion of the setup menu illuminates to indicate the status of the connection to the control system(s):...
  • Page 46 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 NOTE: When configuring an adapter, only one item can be modified at a time. For example, to modify an IP address and also change authentication, touch Configure and modify the IP address, then touch OK (the user must return to the “Ethernet Setup”...
  • Page 47 Edit, remove or enter a control system’s IP address in the IP table to enable communication between the touch screen and a control system. The touch screen can communicate with multiple control systems. For more information on IP tables, refer to the latest version of the Crestron ® 3-Series Control Systems Reference Guide (Doc.
  • Page 48 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 The IP ID is the ID number that is used to identify the touch screen in the control system’s IP table. The IP ID should match the IP ID set in the Crestron Studio or SIMPL Windows program.
  • Page 49 “Diagnostics” Window Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages, touch Configure Messages. The “Message Popup Configuration” window opens.
  • Page 50 V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 “Message Popup Configuration” Window There are three types of network popup messages: Connected - A green popup message appears when the touch screen is connected to the control system. Checking Connection - A yellow popup message appears when the touch screen is experiencing network issues.
  • Page 51 This position and size remain in memory until the touch screen is rebooted or it is reset by the Crestron Studio or SIMPL Windows program. After reboot, the position of the on-screen keyboard reverts to the default position set in the VT Pro-e, Crestron Studio or SIMPL Windows program.

  • Page 52: Hardware Hookup

    The TPMC-V12/15 can be connected using the included TPMC-V-IMCW interface module or (if the video inputs provided by the TPMC-V-IMCW are not needed) it can be connected directly to a Crestron control system (sold separately). Make the necessary connections as called out in the illustration that follows this paragraph.
  • Page 53 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens CAUTION: Do not apply excessive pressure to the touch screen display during handling. Doing so can crack the screen and damage the touch screen. NOTE: Direct connection of the TPMC-V12/15 to a Cresnet power source and Ethernet LAN, without the use of the TPMC-V-IMCW, negates video connectivity.

  • Page 54: Tilt Tension Adjustment

    V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Tilt Tension Adjustment Tilt tension on the TPMC-V12/15 is preset at the factory to allow the screen to be tilted anywhere within its 35 degree tilt range and maintain its position during use. To tighten tilt tension or to fix the screen at a given tilt position, use the three Allen screws accessed through the hole in the touch screen base, as shown in the following illustration.

  • Page 55: Uploading And Upgrading

    Crestron Toolbox. For details on uploading and upgrading, refer to the Crestron Studio help file, SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.

  • Page 56: Program Checks

    V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Firmware Check the Crestron website to find the latest firmware. (New users must register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-V12/15 firmware via Crestron Toolbox.

  • Page 57: Operation - Security Infrastructure

    Executables/scripts brought in on external media: The implementation of the TPMC-V12/15 series has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron and these can only be started from the Crestron project. • Downloaded program/script: The browser is customized in such a way that files cannot be downloaded.

  • Page 58: Problem Solving

    V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-V12/15 Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION...

  • Page 59: Check Network Wiring

    Cresnet power usage of the entire chain. If the unit is run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

  • Page 60: Reference Documents

    V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the 24 and G pair and the other twisted pair is the Y and Z pair.

  • Page 61: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 62 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e., DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 63 Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens This page is intentionally left blank. V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 59 Operations Guide – DOC. 6940G...
  • Page 64 Crestron Electronics, Inc. Operations Guide – DOC. 6940G 15 Volvo Drive Rockleigh, NJ 07647 (2027403) Tel: 888.CRESTRON 10.14 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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