Crestron Isys TPMC-8X-GA Operation Manual
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Crestron Isys TPMC-8X-GA Operation Manual

8.4” wifi touch screen
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Crestron TPMC-8X-GA
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Isys
8.4" WiFi Touch Screen
Operations Guide

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Summary of Contents for Crestron Isys TPMC-8X-GA

  • Page 1 Crestron TPMC-8X-GA ® Isys 8.4” WiFi Touch Screen Operations Guide...
  • Page 2 America, Inc. in the United States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Further Inquiries ......................54 Future Updates ......................54 Appendix: TPMC-8X-GA Security Pack ................55 Return and Warranty Policies ....................59 Merchandise Returns / Repair Service ..............59 Crestron Limited Warranty..................59 ® ® Microsoft Windows XP Embedded End User License Agreement ........60 Contents •...

  • Page 5: Isys 8.4" Wifi Touch Screen: Tpmc-8X-Ga

    Introduction ® ® Sleek, rugged and lightweight, the Isys TPMC-8X-GA from Crestron is brilliantly designed to provide a powerful mobile control solution that is easy to hold and intuitive to use. This stylish Wi-Fi touch screen offers enhanced wireless performance, onboard multimedia and Web browsing, high performance H.264 video, Rava™...
  • Page 6 Optional desktop and wall mount docking stations (sold separately) Advanced Touch Screen Control A Crestron touch screen offers an ideal user interface for controlling all the technology in a home, boardroom, classroom, courtroom or command center. Touch screens do away with piles of remote controls, cluttered wall switches and cryptic computer screens, simplifying and enhancing the technology.
  • Page 7 Web sites like YouTube™ and Netflix Rava SIP Intercom Rava SIP intercom technology enables hands free VoIP communication between any two Rava-enabled Crestron touch screens. Rava works over Wi-Fi or wired Ethernet, supporting 2-way intercom, video intercom , paging and room monitoring without any special wiring.
  • Page 8 The choice of 802.11 a, b and g protocols affords reliable, high speed 2-way wireless performance in virtually any RF environment. It takes mere minutes to configure the TPMC-8X-GA for use with a Crestron CEN-WAP-ABG Wireless Access Point (sold separately) for a simple, secure Wi-Fi touch screen network solution.

  • Page 9: Specifications

    Core 3 projects Embedded PC Applications Microsoft Internet Explorer with Adobe Flash plug-in and Java Runtime plug-in, Windows Media Player, Crestron VNC Viewer , Remote Desktop, Adobe Acrobat Reader, WordPad, MS Word Viewer 2003, Excel Viewer 2003, PowerPoint Viewer...
  • Page 10 8 – 44.1 kHz sampling rates Amplification High efficiency Class D stereo, 2.1 Watts per channel Battery Internal Battery Lithium Ion, 7.4 Volt, 2200 mAh, Crestron model TPMC-8X-BTP included Usage per Charge ~1.5 hours continuous, 9+ hours under normal use with standby/power down activated Charging Time ~2 hours (~2.5 - 3 hours when in use)
  • Page 11 2. By design, the touch screen does not load dynamic graphics if they are located on a password protected FTP or HTTP server. 3. Refer to Web site or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 12: Physical Description

    ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Physical Description This section provides information on the connections, controls and indicators available on the TPMC-8X-GA. TPMC-8X-GA Physical View (Shown on Optional TPMC-8X-DS Desktop Docking Station/Charger) ® 8 • Isys 8.4” WiFi Touch Screen: TPMC-8X-GA...
  • Page 13 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen TPMC-8X-GA Overall Dimensions (Shown with Optional TPMC-8X-BTPE External Battery Pack Attached) 1.67 in 1.13 in (43 mm) (29 mm) Light Sensor Microphone 9.69 in (246 mm) 8.21 in (209 mm) ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 9 Operations Guide –...
  • Page 14 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Connectors, Controls & Indicators CONNECTORS, DESCRIPTION CONTROLS & INDICATORS Stylus Used to “tap” or to do “select and drag” functions, just as a user would with a mouse; Also used to “type” on the input screen “keyboard”...
  • Page 15 1. For programming details, refer to “Hard Buttons” on page 23. 2. Refer to Web site or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.

  • Page 16: Setup

    The IP ID is set within the TPMC-8X-GA’s IP table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8X-GA devices in the same system must be unique.

  • Page 17: Configuring The Touch Screen

    “Security” window. Refer to “Security” which starts on page 15 for more information. 4. When the “Crestron System Manager” window appears (shown below), select Project | Enter Setup Mode to enter the setup menu (refer to “Setup Menu Details”...
  • Page 18 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Via Crestron Toolbox 1. Establish communication with the touch screen (refer to “Establishing Communication” on page 47 for details). 2. From the System Info page, select Functions | Setup Mode…. “Setup Mode” Window 3.
  • Page 19 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen The setup menu provides access to all basic functions and parameters. It is divided into Setup, Ethernet, Battery, Standby, Power Down, WiFi Status and Docking Station Status sections. There are also buttons for Save & Reboot, Shut Down and Exit.
  • Page 20 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA location to save files. To further customize the installation, network drives containing compiled touch screen project files can also be mapped. “Network Connections” Window To add a new network connection, touch Add.

  • Page 21: Touch Screen

    Escape key (Esc) cancels calibration and returns to the setup menu. NOTE: The touch screen’s calibration routine can also be accessed through Crestron Toolbox if the touch screen is connected to a control system via TCP/IP. From the System Info page, select Functions | Setup Mode….
  • Page 22 8.4” WiFi Touch Screen Crestron TPMC-8X-GA NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The Firmware tab of the “Project and Firmware” window (refer to illustration below) displays the Current Loaded Firmware and also has a Load New Firmware section.
  • Page 23 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen Audio The Audio button opens the “Audio Setup” window. Volume, balance, and mute controls are available for All Audio and Wave Out. In addition to volume and mute controls, Microphone In includes a Boost checkbox, which applies a 20 dB boost to the level of the microphone input.
  • Page 24 (child windows) that open when in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron Web site (www.crestron.com), Online Help Answer ID 4190, for information on the latest versions of the software. Touch Close after all changes have been made. The touch screen must be rebooted for changes to take effect.
  • Page 25 USB mouse, right-click on the VNC viewer window, then select Save configuration info as…. NOTE: Refer to the Crestron Web site, Online Help Answer ID 4627, for information on how to set up the VNC viewer. Refer to Answer ID 3345 for information on how to program the MJPEG viewer.
  • Page 26 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Screen Brightness Touching Screen Brightness displays a screen with Up and Down controls for Screen Brightness, a Light Sensor level indicator and On and Off controls for Auto Brightness. Screen Brightness can be varied from 0 to 100. To increase brightness, touch Up. To decrease brightness, touch Down.
  • Page 27 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen Hard Buttons Touching Hard Buttons displays a screen that provides visual feedback for all button presses. Pressing hard keys 2 through 4, the up or down buttons or any of the buttons on the 5-way thumbpad results in its corresponding number on the screen illuminating in yellow.
  • Page 28 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Keyboard Touch Keyboard to display the on-screen keyboard. The on-screen keyboard can be used in an identical manner to a physically connected keyboard. It can be used in any of the embedded applications, for example, to enter a Web address or to enter data into a spreadsheet, etc.
  • Page 29 “Diagnostics” Window Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages and passcode messages, touch Configure Messages. The “Message Configurations Properties” window opens.
  • Page 30 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA “Message Configurations Properties” Window (Popup Messages Tab) To configure the appearance of popup messages, touch the Popup Messages tab. There are various popup messages. The button associated with each type (Network and Battery) allows setting which types are displayed.
  • Page 31 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen To configure the appearance of passcode messages, touch the Passcode Messages tab. “Message Configurations Properties” Window (Passcode Messages Tab) The Colors controls allow the user to determine background and text color of passcode messages, which appear when releasing the touch screen from the (optional) TPMC-8X-DSW docking station (refer to “Docking Station Status...
  • Page 32 The Ethernet portion of the setup menu allows configuration of the touch screen settings for Ethernet communications. The Crestron Swirl logo at the top of the Ethernet portion of the setup menu illuminates to indicate the status of the connection to the control system(s): •...
  • Page 33 Docking Station/Charger, it seamlessly switches over to Wi-Fi. Docking Station/Charger must be using AC power for its LAN and USB ports to function. NOTE: Refer to the Crestron Web site (www.crestron.com), Online Help Answer ® ID 4628, for information on how Windows switches between wired Ethernet communications and Wi-Fi.
  • Page 34 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA NOTE: In order to configure the wireless network using the following procedures, make sure the Use Window to configure my wireless network settings checkbox is checked. If using the TPMC-8X-GA Security Pack, make sure this is not checked.
  • Page 35 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen Second “Wireless Network Connection” Window 4. Enter the Network key and confirm the network key by entering it a second time when the Confirm network key field becomes enabled. Touch Connect. NOTE: The Wireless Network Setup Wizard creates a network with the Network Authentication value set to Open and Data Encryption set to WEP.
  • Page 36 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA 3. Select the Network Authentication and Data encryption from the dropdown lists. 4. Enter and confirm the Network key. 5. Touch OK. After the wireless network has been configured, either by the wizard or manually, the network name appears in the Preferred networks box in the “Wireless Network...
  • Page 37 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen “Internet Protocol (TCP/IP) Properties” Window Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets, and ships it off to a network.
  • Page 38 The touch screen can communicate with multiple control systems. For more information on IP tables, refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256), which is available from the Crestron Web site (www.crestron.com/manuals).
  • Page 39 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen NOTE: The hostname is required for Ethernet communication. Sharing Touch Sharing to open the “Configure Shared Folders” window. This window is used to set up shared folders. Sharing enables remote computers to view and/or modify files stored on the touch screen.
  • Page 40 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA button to enter power down mode. Use the power button to activate the touch screen from power down mode. When the touch screen is activated, the first page of the project appears.
  • Page 41 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen NOTE: If a new SIMPL program is loaded in the control system, the passcode in the previous program can be cleared by rebooting the touch screen. The Show Plain-Text Passcode Dialog checkbox causes the entered text to appear instead of asterisks, when a passcode is entered.

  • Page 42: Hardware Hookup

    Connect the Device When making connections to the TPMC-8X-GA, consider the following: • Use the included Crestron power supply for these devices. • The power supply cable cannot be extended. Hardware Connections for the TPMC-8X-GA (Left, Right and Bottom Views)

  • Page 43: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions submitted to Crestron’s True Blue Support, log in at www.crestron.com/onlinehelp. First-time users must establish a user account to fully benefit from all available features.
  • Page 44 IP ID of each unit. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.

  • Page 45: Programming With Visiontools Pro-E

    Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touch screen directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
  • Page 46 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA A 16-bit highcolor system is considered sufficient to provide life-like colors. It is encoded using 5-bits to represent red, 5-bits to represent blue and (since the human eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).
  • Page 47 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen VT Pro-e “Page Properties” Dialog Box VT Pro-e “Image Properties” Dialog Box – Bit Depth Selection – Bit Depth Selection MultiByte International Characters Most languages use a single byte of eight bits to represent a character, e.g. English, French, German, Hebrew, Russian, Thai, etc.

  • Page 48: Embedded Applications

    ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Embedded Applications A number of third-party or in-house applications are embedded in a VT Pro-e TPMC-8X-GA project. (Refer to illustration below.) • Adobe Reader • Microsoft Excel Viewer • Microsoft Internet Explorer •...

  • Page 49: Defaults For Embedded Windows Applications

    ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen Right-click on any of the applications in the Project View and select Properties to open the “Embedded Application Property” window (refer to the illustration below). This window permits a choice of positions on the screen, assignment of an analog touch join type and number and a show/hide join number.

  • Page 50: Programming Embedded Windows Applications

    ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Programming Embedded Windows Applications The following diagram is an example of a basic SIMPL program that enables opening/closing an embedded application. The example program is discussed following the diagram. TPMC-8X-GA (Digitals) The example has Join #10 assigned to a button that is used to toggle the state of Internet Explorer.

  • Page 51: Uploading And Upgrading

    2. Enter the IP address, Subnet mask and Default gateway of the TPMC-8X-GA in the “Internet Protocol (TCP/IP) Properties” window (refer to “Ethernet Details” which starts on page 28). 3. Use the Address Book in the Crestron Toolbox to create an entry for the TPMC-8X-GA with the TPMC-8X-GA’s TCP/IP communication parameters.

  • Page 52: Program Checks

    8.4” WiFi Touch Screen Crestron TPMC-8X-GA Firmware Check the Crestron Web site to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-8X-GA firmware via Crestron Toolbox.

  • Page 53: Operation

    ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen Operation Power Options The TPMC-8X-GA can be powered in the following ways: • TPMC-8X-BTP Internal Battery Pack (included) • TPMC-8X-BTPE External Battery Pack (sold separately) • TPMC-8X-DS Desktop Docking Station/Charger (sold separately) •...

  • Page 54: Charging The Internal Battery

    The implementation of the TPMC-8X-GA has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron and these can only be started from the Crestron project. 2. Downloaded Program/Script The browser is customized in such a way that files cannot be downloaded. The only files the browser can open are the files it has plug-ins for, such as PDF, etc.
  • Page 55 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen therefore is to share as "Read-Only," so that viruses cannot attach themselves to files on the TPMC-8X-GA. 7. ActiveX and Java The TPMC-8X-GA has ActiveX disabled and has no Java Virtual Machine installed.

  • Page 56: Problem Solving

    Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8X-GA Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touch screen...

  • Page 57: Reference Documents

    Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site (www.crestron.com/manuals). List of Related Reference Documents DOCUMENT TITLE 2-Series Control Systems Reference Guide ® 8.4” WiFi Touch Screen: TPMC-8X-GA • 53 Operations Guide –...

  • Page 58: Further Inquiries

    Crestron worldwide offices on the Crestron Web site (www.crestron.com/offices) for assistance within a particular geographic region. To post a question about Crestron products, log onto the Online Help section of the Crestron Web site (www.crestron.com/onlinehelp). First-time users must establish a user account to fully benefit from all available features.

  • Page 59: Appendix: Tpmc-8X-Ga Security Pack

    NOTE: The TPMC-8X-GA Security Pack is only needed if authentication is required by the server with which the wireless access point communicates. If authentication is not required, Crestron recommends not installing this package. Once installed it cannot be removed without sending the TPMC-8X-GA back to Crestron.
  • Page 60 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA “Atheros Client Utility” Window (Profile Management Tab) NOTE: Leave the Disable WLAN if LAN is Connected box unchecked. Touch New… to open the “Profile Management” window. “Profile Management” Window (General) Enter a name for the profile in Profile Name and the name of the wireless network in SSID1.
  • Page 61 ® Crestron TPMC-8X-GA Isys 8.4” WiFi Touch Screen “Profile Management” Window (Security) Select one of the Security Options. Depending on the choice, one of the drop down boxes to the right, either WPA/WPA2 EAP Type or 802.1x EAP Type, becomes enabled.
  • Page 62 ® Isys 8.4” WiFi Touch Screen Crestron TPMC-8X-GA Selecting Validate Server Identity enables the Trusted Root Certification Authorities drop down box. Selecting Certificate in the When connecting, use: section, enables the Select a Certificate drop down box. Fill in the User Name, Password and Confirm Password boxes, then touch Settings…...

  • Page 63: Return And Warranty Policies

    Crestron software, including without limitation, product development software and product operating system software is licensed to Crestron dealers and Crestron Authorized Independent Programmers (CAIPs) under a limited non-exclusive, non-transferable license pursuant to a separate end-user license agreement. The terms of this end user license agreement can be found on the Crestron Web site at www.crestron.com/legal/software_license_agreement.

  • Page 64: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 65 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e., DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 66 Crestron Electronics, Inc. Operations Guide – DOC. 7078E 15 Volvo Drive Rockleigh, NJ 07647 (2028795) Tel: 888.CRESTRON 09.12 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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