Crestron TPS-6X Series Operation Manual

Crestron TPS-6X Series Operation Manual

Tps-6x series isys 5.7” wireless touchpanels
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Crestron TPS-6X Series
Isys™ 5.7" Wireless Touchpanels
Operations Guide

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Summary of Contents for Crestron TPS-6X Series

  • Page 1 Crestron TPS-6X Series Isys™ 5.7” Wireless Touchpanels Operations Guide...
  • Page 2 Rockleigh, NJ 07647 1-888-CRESTRON Regulatory Compliance As of the date of manufacture, the TPS-6X Series has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules.
  • Page 3: Table Of Contents

    Crestron TPS-6X Series Isys™ 5.7” Wireless Touchpanels Contents Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Introduction ..........................1 Features and Functions ....................2 Specifications ......................5 Physical Description....................9 Setup ............................12 Network Wiring......................12 Identity Code ......................12 Battery Switch ......................13 Configuring the Touchpanel..................
  • Page 5: Isys™ 5.7" Wireless Touchpanels: Tps-6X Series

    No Lock Docking Station TPS-6XNL-B-T with Matte Black No Lock Docking Station TPS-6XNL-W-S with Gloss White No Lock Docking Station Text engraving is not backlit on the white models. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 1 Operations Guide – DOC. 6875B...
  • Page 6: Features And Functions

    1. Text engraving is not backlit on the white models. 2. Requires a wired connection via the included docking station and interface module. 2 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 7 With both 2-way RF and 1-way IR wireless capabilities built in, the TPS-6X offers a choice of wireless platforms to suit the environment. Crestron high power 2.4 GHz RF technology allows long range performance up to 200 feet (61 meters) indoors using the CEN-HPRFGW High Powered RF Gateway (sold separately).
  • Page 8 The video image is fully scalable for viewing in any size window or full screen. The choice of balanced or unbalanced composite inputs ® allows compatibility with both conventional coaxial and Crestron Home Balanced AV distribution systems. Requires a wired connection via the included docking station and interface module.
  • Page 9: Specifications

    1000 feet (305 meters) outdoor, subject to site-specific conditions Requires a CEN-HPRFGW RF Gateway Gateway (sold separately) Roaming Supports roaming among up to eight RF gateways (Continued on following page) Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 5 Operations Guide – DOC. 6875B...
  • Page 10 32º to 112ºF (0º to 45ºC) 50º to 104ºF (10º to 40ºC) while charging Humidity 10% to 90% RH (non-condensing) Heat Dissipation 61 BTU/Hr (Continued on following page) 6 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 11 High Powered RF Gateway CNXRMIRD IR Receiver SMK-6X Swivel Mount Kit TPS-6X-DS-C Desktop Docking Station, Charging only (specify color) for TPS-6X models only (Continued on following page) Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 7 Operations Guide – DOC. 6875B...
  • Page 12 7. When loading VisionTools Pro-e (VT Pro-e) files or firmware through the RS-232 port of the control system, be sure that the baud rate is at 38400 (Cresnet speed) or lower. Otherwise, Crestron Toolbox™ may post the “Transfer Failed” message.
  • Page 13: Physical Description

    Isys™ 5.7” Wireless Touchpanels Physical Description This section provides information on the connections, controls and indicators available on your TPS-6X. TPS-6X Physical View (Front) TPS-6X Physical View (Rear) Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 9 Operations Guide – DOC. 6875B...
  • Page 14 (115 mm) (28 mm) 3.38 in (86 mm) 5.10 in (130 mm) TPS-6X Overall Dimensions (Rear View) 7.02 in (179 mm) 4.37 in (111 mm) TPS-6X (Top View) 10 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 15 (sold separately); default engraving included. THUMBPAD (5) Optional programmable pushbuttons for 4-way directional navigation and “enter”, backlit. Text engraving is not backlit on white models. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 11 Operations Guide – DOC. 6875B...
  • Page 16: Setup

    “COMM” which starts on page 19). The IP ID may also be set from a personal computer (PC) using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPS-6X devices in the same system must be unique.
  • Page 17: Battery Switch

    NOTE: Trigger key functionality is not available in the setup menus. If a project is running, the MAIN MENU can be accessed using one of two methods: via the trigger keys on the top of the touchpanel or via Crestron Toolbox. Via the Trigger Keys 1.
  • Page 18 EEPROM and displays the main page that has been programmed into your system. The remaining buttons on the MAIN MENU open other menus and displays which are discussed in subsequent paragraphs. 14 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 19: Calibration Menu

    MAIN MENU without saving calibration data, create a calibration error by touching the screen in the same spot two times. If calibration has not been started, you can return to the MAIN MENU by touching RETURN. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 15 Operations Guide – DOC. 6875B...
  • Page 20 The DOCKING STATION STATUS section has an indicator to show docked status. The RELEASE button is used to release the touchpanel from its (optional) TPS-6X-DSW docking station. 16 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 21 Toggles the key click sound for touchpanel hard key presses. After audio parameters have been set, touch RETURN to go back to the SETUP MODE menu or MAIN MENU. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 17 Operations Guide – DOC. 6875B...
  • Page 22 TPS-6X-IMCW Interface Module (included) is receiving power. Touching the video screen within the VIDEO SETUP menu provides a full screen view, as shown in the following illustration. 18 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 23 RETURN to go to the previous menu. When all communication parameters have been selected, touch RETURN repeatedly to go back to the SETUP MODE menu or MAIN MENU. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 19 Operations Guide – DOC. 6875B...
  • Page 24 Isys™ 5.7” Wireless Touchpanels Crestron TPS-6X Series The TPS-6X has three independent means of connecting to a control system: Ethernet, Cresnet and Radio (RF). The Crestron Swirl logo in the CONNECTION STATUS section illuminates to indicate the status of your connection to the control system(s): •...
  • Page 25 PORT settings. Touch the Default Port button to reset the PORT to its factory default setting. To verify the latest status of connections listed in the IP table, touch Update IP Table. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 21 Operations Guide – DOC. 6875B...
  • Page 26 DNS Servers buttons. A new Reboot required for settings to take effect. Reboot Now button will appear, as shown in the following illustration. ETHERNET SETUP Menu (DHCP Disable) 22 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 27 + and – buttons on each menu are provided for setting the numbers. In each case, touch RETURN to go back to the previous menu. ETHERNET SETUP (EDIT IP ADDRESS Menu) Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 23 Operations Guide – DOC. 6875B...
  • Page 28 From the main ETHERNET SETUP menu, in the Static IP Settings section, touch DNS Servers to enter the STATIC DNS SETTINGS menu, as shown in the following illustration. 24 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 29 Secondary WINS, as shown in the following illustrations. + and – buttons on each menu are provided for setting the numbers. In each case, touch RETURN to go back to the previous menu. ETHERNET SETUP (EDIT PRIMARY DNS Menu) Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 25 Operations Guide – DOC. 6875B...
  • Page 30 Isys™ 5.7” Wireless Touchpanels Crestron TPS-6X Series ETHERNET SETUP (EDIT SECONDARY DNS Menu) ETHERNET SETUP (EDIT PRIMARYARY WINS Menu) ETHERNET SETUP (EDIT SECONDARY WINS Menu) 26 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 31 Gateway Operations & Installation Guide (Doc. 6587) for details. When the acquire process is complete, the menu will display an Acquire Complete message, as shown in the following illustration. WIRELESS SETUP Menu (Acquire Complete) Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 27 Operations Guide – DOC. 6875B...
  • Page 32 DIAGNOSTICS Menu Showing Wireless Link Quality Other buttons on the DIAGNOSTICS menu should only be used under the supervision of a Crestron customer service representative during telephone support. For more information regarding wireless setup, refer to “Appendix A: The RF Spectrum”...
  • Page 33 WIRELESS SETUP Menu (Shown with Roaming Enabled) From the manual configuration menu or the main WIRELESS SETUP menu, touch ROAMING SETUP to enter the roaming setup menu shown on the following page. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 29 Operations Guide – DOC. 6875B...
  • Page 34 UID. Touch See All GW UIDs to see the UIDs of all acquired gateways at once. The screen will look like the illustration on the following page. 30 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 35 3. The Signal Strength meter shows the quality of the signal from the currently connected gateway. Touch RETURN to go back to the main WIRELESS SETUP menu. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 31 Operations Guide – DOC. 6875B...
  • Page 36: Touch Panel

    Buttons are also provided to enable/disable Power up on last page, which will cause the touchpanel to boot up to the last page it was on before shut down, System 32 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 37 Key Backlight State turns the backlighting for the front panel keys ON or OFF. Touch Display Brightness to enter the DISPLAY BRIGHTNESS menu, shown in the illustration on the following page. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 33 Operations Guide – DOC. 6875B...
  • Page 38 The Press To Trigger Level Now buttons allow for immediate setting of key brightness level to HIGH, MEDIUM or LOW. Touch RETURN to go back to the BACKLIGHT SETUP menu. 34 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 39 Press RETURN to go back to the TOUCHPANEL menu. After touchpanel parameters have been set, touch RETURN to go back to the SETUP MODE menu or the MAIN MENU. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 35 Operations Guide – DOC. 6875B...
  • Page 40: Hardware Hookup

    Refer to “Network Wiring” on page 12 before attaching the 4-position terminal block connector. Apply power after all connections have been made. When making connections to the TPS-6X-IMCW, use Crestron power supplies for Crestron equipment. To mount the TPS-6X, the touchpanel must first be positioned onto the docking station at a slight angle to latch the top portion of the docking station onto the touchpanel.
  • Page 41 Hardware Connections for the TPS-6X-IMCW (Front) TO PANEL: Connect to TPS-6X-DS (or TPS-6XNL-DS) via 10-Pin RJ-50 Cable (Cable Provided with docking station) POWER: From DC Power Pack Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 37 Operations Guide – DOC. 6875B...
  • Page 42: Recommended Cleaning

    Doing so can crack the screen and damage the touchpanel. Enclosure The soft felt bag the TPS-6X came shipped in can be used to clean the bezel and the rest of the touchpanel enclosure. 38 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 43: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 44 To incorporate the TPS-6X (RF) into the system, drag the TPS-6X from the Touchpanels | Touchpanels (Wireless Two-Way) folder of the Device Library and drop it in the System Views. 40 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 45 2. The system tree of the control system displays the device in the appropriate slot(s) with a default Net ID, IP ID, RF ID or IR ID as shown in the following illustrations. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 41 Operations Guide – DOC. 6875B...
  • Page 46 Isys™ 5.7” Wireless Touchpanels Crestron TPS-6X Series C2Net Device, Slot 8 and 9 (Net ID and IP ID) C2Net Device, Slot 8 and 9 (RF ID) 42 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 47 4. If necessary, double click a device to open the “Device Settings” window and change the Net ID, IP ID, RF ID or IR ID, as shown in the following figure(s). “TPS-6X (Cresnet) Device Settings” Window Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 43 Operations Guide – DOC. 6875B...
  • Page 48 Isys™ 5.7” Wireless Touchpanels Crestron TPS-6X Series “TPS-6X (Ethernet) Device Settings” Window “TPS-6X (RF) Device Settings” Window 44 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 49: Programming With Visiontools Pro-E

    ID, IP ID, RF ID or IR ID of each unit. Refer to “Identity Code” which starts on page 12. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.
  • Page 50 Bit depth refers to the number of memory bits used to store color data for each pixel in a raster image. A touchpanel raster image consists of a rectangular grid of picture 46 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 51 “Image Properties” window. A reduction in image size will save a considerable amount of memory space for your project. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 47 Operations Guide – DOC. 6875B...
  • Page 52 A description for each button signal is described in the SIMPL Windows help file (F1). Pushbutton Layout and Join Number Assignment 48 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 53: Multibyte International Characters

    Windows XP, Vista and 7 are available in many international languages and add-on software is available for other versions of Windows. Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 49 Operations Guide – DOC. 6875B...
  • Page 54: Uploading And Upgrading

    2-Series Control Systems Reference Guide (Doc. 6256). 2. Use the Address Book in Crestron Toolbox to create an entry for the TPS-6X using the expected communication protocol (Indirect). Select the Cresnet ID of the TPS-6X and the address book entry of the control system that is connected to the TPS-6X.
  • Page 55: Programs, Projects And Firmware

    Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router. 3. Use the Address Book in Crestron Toolbox to create an entry for the TPS-6X with the TPS-6X’s TCP/IP communication parameters.
  • Page 56 Edit the control system’s IP table to include an entry for the TPS-6X. The entry should list the TPS-6X’s IP ID (specified on the TPS-6X’s IP table) and the internal gateway IP address 127.0.0.1. 52 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 57: Problem Solving

    Crestron TPS-6X Series Isys™ 5.7” Wireless Touchpanels Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-6X Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device does not Battery is discharged.
  • Page 58: Check Network Wiring

    Cresnet power usage of each network unit to be daisy- chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is home-run from a Crestron system power supply network port, the 54 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series...
  • Page 59: Reference Documents

    Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet. If Cresnet HP is used for the same run, its length could extend to 1250 feet.
  • Page 60: Future Updates

    Isys™ 5.7” Wireless Touchpanels Crestron TPS-6X Series You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.
  • Page 61: Appendix A: The Rf Spectrum

    Isys™ 5.7” Wireless Touchpanels Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device will communicate.
  • Page 62: Appendix B: Optimum Rf Reception Guidelines

    (no obstructions between gateway and receiver). Crestron recommends that the gateway is at least five to six feet high for best results. Avoid placing transceivers or transmitters at a low height or on the ground.
  • Page 63 Crestron TPS-6X Series Isys™ 5.7” Wireless Touchpanels Horizontal Orientation Building Antenna Top of gateway Vertical Orientation Building Antenna Rear of gateway Isys™ 5.7” Wireless Touchpanels: TPS-6X Series • 59 Operations Guide – DOC. 6875B...
  • Page 64 Isys™ 5.7” Wireless Touchpanels Crestron TPS-6X Series Right Angle Orientation Building Antenna Top of gateway 60 • Isys™ 5.7” Wireless Touchpanels: TPS-6X Series Operations Guide – DOC. 6875B...
  • Page 65: Software License Agreement

    This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
  • Page 66 “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.
  • Page 67: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.
  • Page 68 Crestron Electronics, Inc. Operations Guide – DOC. 6875B 15 Volvo Drive Rockleigh, NJ 07647 (2025141) Tel: 888.CRESTRON 01.10 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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