Crestron TPMC-V12 Operation Manual
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Crestron TPMC-V12 Operation Manual

Integrated 12” & 15” hd touch screens
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Crestron TPMC-V12 & TPMC-V15
V-Panel™
Integrated 12" & 15" HD Touch Screens
Operations Guide

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Summary of Contents for Crestron TPMC-V12

  • Page 1 Crestron TPMC-V12 & TPMC-V15 V-Panel™ Integrated 12” & 15” HD Touch Screens Operations Guide...
  • Page 2 United States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Crestron TPMC-V12/15 V-Panel™ Integrated 12” & 15” HD Touch Screens Contents V-Panel™ Integrated 12” and 15” HD Touch Screens: TPMC-V12/15 Introduction ..........................1 Features and Functions ....................1 Applications......................... 5 Specifications ......................7 Physical Description....................13 Setup ............................26 Network Wiring......................26 Identity Code ......................

  • Page 5: V-Panel™ Integrated 12" And 15" Hd Touch Screens: Tpmc-V12/15

    • Wired composite video input • Crestron IP intercom • Remote annotation • Built-in microphone and speakers (Continued on following page) V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 1 Operations Guide – DOC. 6940C...
  • Page 6 • Drag and drop objects snap into place offering an easy way to assign AV assets to rooms. 2 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 7 Built-in front firing speakers provide clear audio for listening to multimedia, as well as for intercom in combination with the integrated microphone. Customized WAV files can also be loaded on the TPMC-V12/15 to add dimension to the touch screen graphics with personalized sounds, button feedback and voice prompts.
  • Page 8 2. The TPMC-V12/15 models include (1) TPMC-V-CBL-S3 3 foot (0.9 meter) Siamese Cable. The TPMC-V12/15-TILT models include (1) TPMC-V-CBL-S6 6 foot (1.8 meter) Siamese Cable. The TPMC-V12/15-WALL models do not include any cable. 3. For wiring between the TPMC-V12 and interface module, use a TPMC-V-CBL-S Siamese Cable, ® CresCAT , CresCAT-D-HP, CresCAT-QM, DM-CBL or quality CAT5e/CAT6.

  • Page 9: Applications

    The following diagrams show a TPMC-V12 in a typical application. TPMC-V12 in a Typical Application (Each Diagram Varies with LAN Cable Length*) V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 5 Operations Guide – DOC. 6940C...
  • Page 10 The following diagrams show a TPMC-V15 in a typical application. TPMC-V15 in a Typical Application (Each Diagram Varies with LAN Cable Length*) 6 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 11: Specifications

    Media Player, Remote Desktop, VNC Viewer, Adobe Acrobat Reader, WordPad, MS Word Viewer 2007, Excel Viewer 2007, PowerPoint Viewer 2007 (Continued on following page) V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 7 Operations Guide – DOC. 6940C...
  • Page 12 Power pack sold separately Default Net ID Minimum 2-Series Control Version 4.001.1012 or later 6, 7 System Update File (Continued on following page) 8 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 13 2.03 in (52 mm) TPMC-V15 Height 11.10 in (282 mm) Width 15.33 in (390 mm) Depth 1.85 in (47 mm) (Continued on following page) V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 9 Operations Guide – DOC. 6940C...
  • Page 14 V-Panel Integrated 15” Wall Mount HD Touch Screen, Black TPMC-V15-WALL-W V-Panel Integrated 15” Wall Mount HD Touch Screen, White (Continued on following page) 10 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 15 Swivel Mount Kit for TPMC-V12-TILT and TPMC-V15-TILT TPMC-V-CBL-S V-Cable Siamese Cables VMK-WIN Touchpoint Virtual Mouse & Keyboard ® Software for Windows (Continued on following page) Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 11...
  • Page 16 Crestron Authorized Independent Programmers (CAIPs) only. New users must register to obtain access to certain areas of the site (including the FTP site). 12 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 17: Physical Description

    Physical Description This section provides information on the connections, controls and indicators available on the TPMC-V12/15. TPMC-V12-TILT Physical View (Shown in Black) Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 13...
  • Page 18 V-Panel™ Integrated 12” & 15” HD Touch Screens Crestron TPMC-V12/V15 TPMC-V12-WALL Physical View (Shown in White) 14 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 19 Crestron TPMC-V12/15 V-Panel™ Integrated 12” & 15” HD Touch Screens TPMC-V15-TILT Physical View (Shown in Black) Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 15...
  • Page 20 V-Panel™ Integrated 12” & 15” HD Touch Screens Crestron TPMC-V12/V15 TPMC-V15-WALL Physical View (Shown in White) TPMC-V15 Physical View (Rear Showing Connector Ports) 16 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 21 V-Panel™ Integrated 12” & 15” HD Touch Screens TPMC-V12 Overall Dimensions (Front and Side Views) 11.72 in (298 mm) 10.22 in (260 mm) 1.66 in (42 mm) Microphone Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 17...
  • Page 22 When making cable connections to the TPMC-V12, first removing the four screws holding the cover in place, then remove the cover. Replace the cover when connections have been made. 18 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 23 V-Panel™ Integrated 12” & 15” HD Touch Screens TPMC-V12-TILT Overall Dimensions (Front View) 11.72 in (298 mm) 10.22 in (260 mm) 10.81 in (275 mm) Microphone Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 19...
  • Page 24 TPMC-V12-TILT Overall Dimensions (Side View) 35º Max Tilt Angle 64.00 in ±1.00 1.66 in (~1.63 m) (42 mm) 8.11 in (206 mm) 20 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 25 V-Panel™ Integrated 12” & 15” HD Touch Screens TPMC-V15 Overall Dimensions (Front and Side Views) 15.33 in (390 mm) 11.10 in (282 mm) 1.85 in (47 mm) Microphone Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 21...
  • Page 26 When making cable connections to the TPMC-V15, first removing the four screws holding the cover in place, then remove the cover. Replace the cover when connections have been made. 22 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 27 V-Panel™ Integrated 12” & 15” HD Touch Screens TPMC-V15-TILT Overall Dimensions (Front View) 15.33 in (390 mm) 11.10 in (282 mm) 11.69 in (297 mm) Microphone Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 23...
  • Page 28 Angle 64.00 in ±1.00 1.85 in (~1.63 m) (47 mm) 8.11 in (206 mm) TPMC-V12/15 Overall Dimensions (Rear View – V15 Shown) 24 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 29 CAT5e/6 + CRESNET or CAT5e/6 + 18 AWG power wire is 148 feet (45 meters) minus the length of any additional Ethernet cable beyond 182 feet (55 meters). Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 25...

  • Page 30: Setup

    The IP ID of each unit must match an IP ID specified in the SIMPL Windows program. • Each device using IP to communicate with a control system must have a unique IP ID. 26 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 31: Configuring The V-Panel

    Select Enter Setup Mode. The setup menu opens as shown in the following diagram. NOTE: Select Exit Setup Mode to exit the setup menu. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 27...
  • Page 32 Cresnet ID, touch screen calibration, runtime project, video, audio, embedded applications and diagnostics. The setup menu also has a button that toggles the on-screen keyboard on and off. 28 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 33 To further customize the installation, network drives containing compiled touch screen project files can also be mapped. “Network Connections” Window Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 29...
  • Page 34 Internet access. A proxy server acts as an intermediary between the internal network (intranet) and the Internet, retrieving files from remote Web servers. “Setup Proxy” Window 30 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 35 Two buttons below the hexadecimal display, Down and Up, decrease and increase the Cresnet ID by one, respectively. Select OK to accept the changes and return to the setup menu. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 31...

  • Page 36: Touch Screen

    TCP/IP by selecting the device from the Network Device Tree and right-clicking the device to select Functions | Setup Mode…. Select Enter Calibration Mode to begin calibration. 32 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 37 Display Output Touching Display Output shows the display resolution of the touch screen and provides charts for testing the display. “Display Output” Window Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 33...
  • Page 38 The Firmware tab of the “Project and Firmware” window (refer to illustration that follows) displays the Current Loaded Firmware and also has a Load New Firmware section. 34 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 39 The setup screen for the video source is displayed in the following illustration. Changes are made in real time. “Video Setup” Window (Video Tab) Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 35...
  • Page 40 Manage Presets Use the Manage Presets tab to copy presets for one source to other sources. “Video Setup” Window (Manage Presets Tab) 36 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 41 Touching Play Test Sound plays a short internal audio file. Changes to audio settings are made in real time. “Audio Setup” Window Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 37...
  • Page 42 Touch Close after all changes have been made. The touch screen must be rebooted for changes to take effect. Touch Save & Reboot, located in the shutdown section of the setup menu. 38 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 43 NOTE: When using the embedded applications, only one document window can be open at a time. Opening a second document window causes the first document window to close. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 39...
  • Page 44 NOTE: When configuring an adapter, only one item can be modified at a time. For example, to modify an IP address and also change authentication, touch Configure 40 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 45 TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets and Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 41...
  • Page 46 The IP ID is the ID number that is used to identify the touch screen in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program. 42 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 47 Touch Close after adding all folders to be shared. NOTE: For security reasons, there is no persistence of the shared drive(s) after the touch screen is rebooted. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 43...
  • Page 48 Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages, touch Configure Messages. The “Message Popup Configuration” window opens. 44 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 49 The on-screen keyboard also has a few special keys: Volume down Volume up Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 45...
  • Page 50 The Ethernet Status section of the setup menu provides a Link Status light to indicate an Ethernet connection and displays the current IP and MAC addresses. 46 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 51: Hardware Hookup

    To Cresnet Network To Mouse, Keyboard To LAN For MMC Compatible Card or Power Supply or Flash Drive * Negates video connectivity Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 47...
  • Page 52 NOTE: After inserting a USB device or MMC card, a “Found New Hardware” window may appear. If this window appears, click “Yes” to close the window. 48 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 53: Tilt Tension Adjustment

    Therefore, apply cleaning solution to the cloth rather than the surface of the touch screen. Wipe touch screen clean and avoid getting moisture beneath the bezels. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 49...

  • Page 54: Programming Software

    To incorporate the TPMC-V12/15 (Cresnet) into the system, drag the TPMC-V12/15 from the Touchpanels | Touchpanels (Cresnet) folder of the Device Library and drop it in the System Views. 50 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 55 Ethernet interface. If Cresnet operation is desired, the IP table for the TPMC-V12/15 must be empty. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 51...
  • Page 56 Net ID or IP ID, as shown in the following figure(s). “Device Settings: Crestron TPMC-V12/15 (Cresnet)” Window (TPMC-V12 Shown) 52 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 57: Programming With Visiontools

    The TPMC-V12/15 touch screens only accept the following WAV file formats: PCM, 8 and 16 bit, 8 – 44.1kHz, mono and stereo. For more information about Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 53...
  • Page 58 By using mostly 8-bit or 16-bit graphics and holding 32-bit graphics to a minimum (e.g. for a family photo, etc.), a sophisticated project can be created 54 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 59 Properties” dialog boxes in VT-Pro-e. Refer to the following illustrations. VT Pro-e “Page Properties” Dialog Box VT Pro-e “Image Properties” Dialog Box – Bit Depth Selection – Bit Depth Selection Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 55...
  • Page 60 • Danish • Dutch • English • Estonian • Finnish • French • German • Greek • Hebrew • Hungarian • Icelandic 56 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 61: Embedded Applications

    • Microsoft Word Viewer • MJPEG Viewer • PowerPoint Viewer • Remote Desktop • VNC Viewer • Windows Media Player • WordPad Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 57...
  • Page 62 This window permits a choice of positions on the screen, assignment of an analog touch join type and number and a show/hide join number. 58 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 63: Defaults For Embedded Windows Applications

    The following diagram is an example of a basic SIMPL program that enables opening/closing an embedded application. The example program is discussed following the diagram. TPMC-V12/15 (Digitals) Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 59...
  • Page 64 One-Shot to reset the state of the Toggle symbol. Now the toggle is properly synchronized if the user closes the application from the touch screen itself. 60 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 65: Uploading And Upgrading

    4. Display the “System Info” window (click the icon) and select the TPMC-V12/15 entry from the Address Book or the Address Book drop-down menu. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 61...

  • Page 66: Programs, Projects And Firmware

    NOTE: Use of the restore console command requires all service packs to be re-installed as well. 62 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 67: Operation - Security Infrastructure

    Applications)” which starts on page 38) may correct this error. Other restrictions may also cause this error, so this may not prevent all occurrences. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 63...

  • Page 68: Problem Solving

    Incorrect video cable Verify that the correct video display. used. cable is being used. (Continued on following page) 64 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 69: Check Network Wiring

    1.6 Ohms (Cresnet HP: 12 AWG (4 mm )) R x P P = Cresnet power usage of entire run (or chain) Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 65...

  • Page 70: Reference Documents

    Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column. 66 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...

  • Page 71: Return And Warranty Policies

    Crestron software, including without limitation, product development software and product operating system software is licensed to Crestron dealers and Crestron Authorized Independent Programmers (CAIPs) under a limited non-exclusive, non-transferable license pursuant to a separate end-user license agreement. The terms of this end user license agreement can be found on the Crestron Web site at www.crestron.com/legal/software_license_agreement.

  • Page 72: Microsoft Windows Xp Embedded End User License Agreement

    “Limited Use of Particular Services” paragraph above, you may use the SOFTWARE on the DEVICE to interact with other computers or electronic devices. 68 • V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC. 6940C...
  • Page 73 WMFSDK to develop such an application, visit htt://msdn.Microsoft.com/workshop/imedia/windowsmedia/sdk/ wmsdk.asp, accept a separate license for the WMFSDK, download the appropriate WMFSDK, and install it on your system. Operations Guide – DOC. 6940C V-Panel™ Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 • 69...
  • Page 74 Crestron Electronics, Inc. Operations Guide – DOC. 6940C 15 Volvo Drive Rockleigh, NJ 07647 (2027403) Tel: 888.CRESTRON 08.12 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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