Restart The Telephone - Avaya 4600 Series Administrator's Manual

Troubleshooting Guidelines

Restart the Telephone

2
If you do not want to reset the system values, press * (no) and proceed to Step 4.
Pressing the pound sign (#) to reset the system values on a 4601 IP Telephone produces a
confirmation tone. The 4601's Message Waiting indicators illuminate (but don't flash) to indicate
no entry is allowed while the system values are being reset. All other phones display a screen with
the following prompt on the top line:
Are you sure?
*=no
3
Press the * button to continue without resetting the values and proceed to Step 4. Or, press the #
button to reset values to their defaults.
All phones except the 4601 display the following text left-justified at the top of the display while
the system values are reset to defaults:
Resetting
values.
The telephone resets from the beginning of registration, which takes a few minutes.
4
If you do not reset the phone, all IP Telephones except the 4601 display the following prompt:
Restart phone?
*=no
5
Press the * key to terminate the procedure without restarting the telephone, otherwise, press # and
follow the Restart procedure that follows.
Restart the Telephone
Use the following procedure to restart the telephone.
1
While the phone is on-hook and idle, press the following sequence of keys on the faceplate of the
telephone:
Mute 7 3 7 3 8 # (Mute R E S E T #)
NOTE:
Press the Mute button momentarily. Do not press this button while pressing other
keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do
not have a dedicated Hold button; for all other 4600 Series IP Telephones, pressing the
Hold button instead of the Mute button will also work.
The 4601 IP Telephone flashes both Message Waiting Indicators (500 milliseconds on, 500
milliseconds off) to indicate user input is expected. All other IP Telephones display the following
text left-justified at the top of the display:
Reset values?
*=no
88
#=yes
#=yes
#=yes
4600 Series IP Telephone Release 2.1 LAN Administrator's Guide
July 2004