Internet Access - ZyXEL Communications P-2812HNU-51c User Manual

Chapter 26 Troubleshooting
See the troubleshooting suggestions for
the web configurator.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for
the web configurator.
I cannot access the P-2812HNU-51c again after configuring a new interface
group.
Make sure your computer is connected to a LAN port in the default group.
Otherwise, you need to use the P-2812HNU-51c's LAN IP address for the new
group to access the P-2812HNU-51c again.

26.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Make sure you entered your ISP account information correctly in the WAN screens.
2
These fields are case-sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings
3
in the wireless client are the same as the settings in the AP.
Disconnect all the cables from your device, and follow the directions in the Quick
4
Start Guide again.
If the problem continues, contact your ISP.
5
310
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
Section 1.5 on page 25.
P-2812HNU-51c User's Guide