Customizing The Rmx's Default Conferencing Settings - Polycom RMX 2000 Getting Started Manual

Customizing the RMX's Default Conferencing Settings

Table 2-14 Conferencing Entities (Continued)
Entity
Entry Queue IVR
Service
You can customize the conferencing entities to your organization's
requirements:
• To customize the Voice Prompts and Video Slides to different
organizations, users, languages etc. – first record the required
messages and create the video slides and then create the appropriate
conference IVR Service or Entry Queue IVR Service.
These services must be assigned to the appropriate conference profile
or Entry Queue. For more information, see the RMX 2000/4000
Administrator's Guide, "IVR Services" on page 13-1.
• To modify the conference properties, such as the conference line
rate, specific video layout for the conference or the background that
is used for the video display (skin), create a new Conference Profile.
This Profile can be used for defining new ongoing conferences,
Meeting Rooms and Single-dial Entry Queues.
For more information, see the RMX 2000/4000 Administrator's Guide,
"Defining Profiles" on page 1-8.
• To allow ISDN participants to connect to a single dial Entry Queue
a dial in number must be assigned to the pre-configured Entry
Queue.
To allow participants to connect to a single dial Entry Queue at a
line rate other than 384 Kbps (as in the default Entry Queue) or play
voice messages in different languages – create a new Entry Queue.
For more information, see the RMX 2000/4000 Administrator's Guide,
"Defining a New Entry Queue IVR Service" on page 13-27.
• You can personalize Meeting Rooms for people in your organization
with predefined conference and chairperson passwords (for added
security) and allow only authorized people to start on going
Polycom RMX 2000/4000 Getting Started Guide
Description
Name: Entry Queue IVR Service
Includes all the voice messages and video slides used to
guide participants though their connection process to the
MCU and route them to their destination conference.
Entry Queue IVR Service is the default Entry Queue IVR
Service provided for the default Entry Queue.
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