VCS VideoJet 8000 User Manual page 134

Appendix
Problem
No connection
established, no
picture transmission.
The unit does not
report an alarm.
Control of PTZ
cameras or other
devices is not
possible.
The unit is no longer
ready for operation
after a firmware
upload.
134
Possible Causes
The unit's configuration.
Faulty installation.
Wrong IP address.
Faulty data transmission
within the LAN.
The maximum number of
connections has been
reached.
It is not selected as "alarm
input".
No alarm action selected.
The cable connection
between the serial interface
and the connected device is
incorrect.
The interface parameters
conflict with those of the
other device connected.
Power failure during
programming by the update
file.
Solution
Check all settings.
Check all cables, plugs, contacts
and connections.
Check the IP address (terminal
program).
Check the network data
transmission with the
command.
Wait until there is a free connection
and contact the transmitter again.
Select alarm input on the Alarm
sources configuration page.
Define the desired alarm actions on
the Alarm connections
configuration page. If necessary,
change the IP address.
Check all cable connections and
ensure all plugs are properly
plugged in.
Make sure the settings of all devices
involved are compatible.
Have the unit checked by Customer
Service and replaced if necessary.
VideoJet 8000
Chapter 8
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