Transferring Calls; To Another Extension; To Voice Mail; To An Outside Number - Inter-Tel 8560 User Manual

T
RANSFERRING
Although transferring calls is considered a basic function of an endpoint, your end-
point has many advanced options for this feature. With your endpoint, you can trans-
fer a call to another extension, voice mail, or even an outside line.

To Another Extension

EITHER, Press
1.
OR, Press the
other endpoint.
Dial the desired extension number or press the
2.
look up the number.
To transfer to your message center, press the
Wait for an answer, announce the call, and then hang up.
3.
If the number is busy, there is no answer, or the transfer is refused, press the
flashing button to return to the caller.
NOTE:
If you are receiving a transferred call and the Transfer-To-Connect option is
enabled for your endpoint, you are automatically connected to the transferred caller
once the transferring party hangs up. If this option is disabled, you must press a
button to answer the transferred call.

To Voice Mail

Press
1.
Press the
2.
EITHER, Dial the desired mailbox number and hang up.
3.
OR, Hang up to send the call to the voice mail menu (so that the caller can select
the mailbox number).

To an Outside Number

Press
1.
Select an outgoing line by pressing the
2.
Dial the desired telephone number.
3.
Wait for an answer, announce the call, and then hang up.
4.
If the number is busy, there is no answer, or the transfer is refused, press the
flashing button to return to the caller.
28
C
ALLS
or the
TRANSFER
TRANSFER TO HOLD
or the
TRANSFER
TRANSFER
menu button.
VOICE MAIL
or the
TRANSFER
TRANSFER
menu button.
TRANSFER
menu button to place the call on hold at the
IC DIRECTORY
MESSAGE CENTER
menu button.
menu button.
OUTSIDE PHONE
®
Inter-Tel
menu button to
menu button.
CALL
menu button.
Model 8560/8660 User Guide