Talkswitch DESKTOP PHONE SYSTEM User Manual page 32

If no selection is made:
If no selection is detected at the specified Auto Attendant, TalkSwitch can
route the call to any Local or Remote Extension, Ring Group, Voice
mailbox, Auto Attendant, Announcement or simply hang up. This feature is
included in case someone does not have a touch-tone phone or it may be a
fax call. It can also be used to forward calls immediately after the Auto
Attendant answers the call. You will notice that you can specify the length of
time after the Auto Attendant has finished playing before it performs the 'no
selection' action.
If a fax call is detected:
If TalkSwitch detects a fax call (by CNG detection), it has the ability to route
it to a Local or Remote Extension or if you do not want to use fax detection,
you can have TalkSwitch perform no action when detecting a fax call.
Fax calls are detected by what's called a CNG tone. If a fax machine sends this tone
while trying to establish a connection to a fax machine connected to TalkSwitch,
TalkSwitch will handle the call accordingly. Not all fax machines emit a CNG tone, and
as a result TalkSwitch will not be able to detect the fax call and route it to the fax
machine. To guarantee the reception of every fax, we recommend the use of a
'Distinctive Ring Number' added to one of your lines for fax calls. TalkSwitch can then
handle every fax call consistently.
Auto Attendant Messages :
Record
Selecting this button displays a dialog box
showing the instructions on how to record
and playback an Auto Attendant using a
telephone. No adjustments are required for
the recording volume
automatically adjusts the recording volume
for optimal recordings. If you find that the
playback of your Auto Attendant messages
are too low, you can adjust the playback
volume on the Audio Controls page located
under 'Options'.
2.0
as TalkSwitch
Configuring TalkSwitch 29